I bring my trailer all the way from Santa Rosa to Ukiah for service because Vogel's is the only…read moredealership I've found that is consistently competent and honest. Vogel's is my forever trailer partner, finally. I've had more than one bad experience with more conveniently located places. Kelly (office) and Sean (shop) are helpful, generous, courteous and fun. Note that the bad reviews are from 8-9 years ago. I don't know what happened in the interim, but my recent experiences these past couple of years have been wonderful.

Proceed carefully and read every detail. We decided to pay the EXTRA $275 fee for cleaning as we…read morehad a far drive home and decided although extraordinary, it would be worth it. We also realized after the fact that we paid a "set up" or prep fee of $75. We went on this trip with three other families, we all rented from different locations. We were the only one charged for a set up fee, not my major compliant however. We are also the only family that didn't get their full deposit return. We are also the only family who had to send numerous emails wondering where our deposit was. After finally contacting our credit card company who then contacted Vogel, we did get a partial check ( a month later). We took a public road to a friends property. Upon arrival we had to drive on his property to park our RVs. We admit the property had Manzanita bush that weren't completely cleared. However, since all the other families were responsible for returning their RV clean, they made sure the red marks from the bush were removable. With a paper towel and 409 cleaner the red stain disappeared. Hence the reason they weren't charged. Of course we tested this on our RV as well but decided since we were paying $275 to have them clean it, we would be fine. WRONG!!! Apparently our 20 foot trailer needed $475 worth of cleaning. Yes $475!!! We got charged an extra $200 that's $100 dollars per hour they claimed it took to buff out these red marks. They stated it took them 2 hours at $100 per hour to wax and buff the red marks; marks we all removed with a paper towel and 409 cleaner. My husband is an executive at a major company and he doesn't make $100 an hour. This seemed totally unfair and over the top to me. I feel we were taken advantage of. I've never written a YELP review. I'm not a negative person, I feel this was poor customer service and truly unfair.

amazing customer service they fixed my airstream hitch issue quickly & at good cost. I felt truly…read moreblessed to be supported by this business when I needed fast assistance on a trip when some challenges arose. highly recommend. wonderful small town owners that are truly gems.

Great experience! Ed did a very thorough inspection, including photos and videos. He is very…read morereasonably priced. We talked on the phone so we could ask questions as he explained things he found during the inspection. He is also a nice guy.

This is not a review regarding the U-Haul service they provide, this is just for the RV side of the…read morebusiness. I went by Brown's RV to look at a 2021 Bushwacker 17 Plus travel travel trailer (offered at just under $11k), I talk to the sale's person briefly to let him know that I was there to take a look at the trailer I called him about, he was friendly but short, probably because he was short handed. He pointed the trailer out and told me to help myself and to let him know if I have any questions. I found out later when looking at the trailer that a self tour is what they usually do at Brown's, probably because it is a small RV/U-Haul business. First, I took a look at the outside, the trailer was obviously sitting on the lot for a while because spiders webs had formed around the bottom part of the trailer, that didn't bother me too much. I notice that some of the trim was detaching from the trailer but that can be fixed. I went inside the trailer and was amazed with how rough around the edges it was for a 2021 model. # 1, this was a bunk bed model, the top bunk had been removed but I didn't mind that much because, in my opinion, they just get in the way when you have a small family like mine. I found some wall trim missing in 1 or 2 places. The seams in the corners of the shower/toilet area are separating from each other in places and I noticed that the toilet was not very clean (I found, what looked like fresh pee marks, around the rim), a matter of fact, the whole trailer needed a good cleaning on all the surfaces, I was surprised that it wasn't taken care of before I got there since the other models they had on the lot were clean (they've had this trailer for at least 2 months, so long enough to clean and maintain). I noticed that the light fixture buttons would all stick either in the on or off position (push button type), I had to tap on the lights to get the button(s) unstuck. I took a closer look at the kitchen, food particles were all over the counters and the walls surrounding the stove and sink as if someone has recently used it. I finally took a looked at the control panel to check to make sure it worked, I pushed the fresh water level button and it was showing about 1/2 full, that concerned me, why would there be fresh water in the tank of a travel trailer you are about to sell, I guess to show that the pump works? I pushed the grey tank which indicated that it was full, I checked the black tank, and that was full. That was the deal breaker for me, I am not about to clean out someone else's filth not even if they offered me a $5k discount for it. It seems, from the condition of the inside, that this trailer was most likely lived in full time (and possibly still is), not occasionally used for camping like any other travel trailer. From this experience, buyers beware, check everything no matter how long it takes before you put down your hard earned money.

From the owner: Sales of used travel trailers, 5th Wheels and other RV's, RV parts department, We rent Uhauls and…read morefill LPG tanks. Same location for 46 years.

My husband took our Class A RV in for some repairs. The staff was exceptional, their work was…read moreexcellent. We got our repaired RV back in record time and are quite happy. Thank you all sooo much.

This place has been closed for the past year due to death of the owner... I went there hoping to…read moreget a job selling RVs but there's no plans to sell it or reopen it. I also have a beautiful 2018 37 ft 5th wheel l wanted to put on their lot to sell.

We have been coming to Fort Bragg camping for 25+ years. They have always been very helpful with…read moreany of our needs. We recently had a faucet issue, water would not spot coming out. Plastic so guess we couldn't expect it to work however we have only had the trailer since 2019. We called Ocean View RV and they were able to come out that day. They brought a normal metal faucet. It was installed, works and looks great. The technician thought it would be a simple replacement however turned out to be a little more. Thank you so much!

Matt did a great job repairing the furnace on our Mobil Suites 5th wheel. He took it back to the…read moreshop, repaired it in one day. Price including trip charge was fair.

Luis at UCC was very helpful & friendly. They did not have what we needed in stock for our travel…read moretrailer. He did suggest we get one on Amazon and it would probably be cheaper than anywhere else. Due to traveling, after he confirmed would be in the area and few days, offered to let us have the part shipped to UCC. If we ever need anything UCC offers in the future & in the area, they will be our 1st stop. UCC also has lots of equipment for renting....so if in Lake County CA. Get your equipment from UCC, the Customer Service is worth the trip!

Great operation! Rented a skidsteer for a week + they answered all my questions delivered the…read moremachine promptly as promised. We got a lot of work done. Very easy and painless rental. Looking to rent more equipment and know where to go.

I had a mish-mash of components for my solar. They had stopped "talking" with each other. Plus my…read moreac would not work. Adam assessed my needs and designed a plan that would accommodate my usage and not leave me stranded as winter reduces solar input. Avalon was an excellent choice. I am very pleased with tge outcome. Thank you to all who navigated my DIY build .

Solar and Lithium expert. Been in business 20 years. Good communication. Honest and straight…read moreforward answers. They did a great job for me.

I Scheduled an appointment on Tuesday and told the receptionist my engine wasn't charging my…read morebatteries when I drive for long periods. I also told the receptionist that the truck camper has solar and not sure if solar was a factor for the batteries not charging. I turned my truck camper in on Tuesday morning. On Wednesday morning, I called for a status update. The receptionist said the truck camper would not be looked at until Monday of the following week. This was unacceptable because I was leaving Wednesday around noon for my Thanksgiving plans. You guys worked an hour on something I didn't ask for. Specifically asked for a check on why my engine motor was not charging the batteries while driving. Ultimately, my boondocking Thanksgiving trip was a little bit more difficult to manage because of the lack of battery power to the truck camper Nice fancy bronco the owner drives. Must be nice ripping people off.

We own a 2022 Berkshire XL 37A, class A diesel pusher. On our last outing we had a leak coming…read morethrough the AC intake in the bedroom. The only water source is the AC unit on the roof at the rear of the coach which happens to be above the bedroom. I immediately suspected a clogged drain line. Supporting that suspicion was the lack of condensation build-up coming out of the drain line (the front AC unit was draining just fine). Although this can be an easy DIY fix, I am a senior and still recovering from a terrible ladder accident/fall so going up on the roof was not an option for me. I called a mobile RV repair service and they quoted me a minimum of $600 for the repair. A person at the RV storage facility we use suggested I call American RV Service Center. I called last week and spoke to Morgan. She was very helpful but initially said her next opening was in August. I told her we are going on an outing July 22nd. She said she would see what she could do to get us in before then. After a few minutes she came back on the line and told me because it was presumably a simple fix she could get me in Friday the 19th. She advised me they charge $175 an hour and it shouldn't take more than 2 hours. Today (the 19th) they got our coach in. The tech found there was no clog, the line was clear. He did find that the drain hose connected to the pump did not have a clamp securing it. He put a clamp on it, confirmed that the pump was working and then tested the system. With the bedroom AC unit on for a while, the system began draining the condensation build up, operating normally. No leaking inside. Problem fixed. Morgan was great to work with throughout this process. They went above and beyond to get us taken care of knowing we have an outing planned. The temps will be in the triple digits where we're going and having both AC units working will be a life saver! Their service costs are fair and their customer service was excellent. Also, it's nice to call a business and have a live person answer. I highly recommend American RV Service Center!!! Thank you Morgan and thank you tech (unfortunately I did not get his name).

Great customer service, great quality, friendly advice on upkeep and a quick turnaround. Highly…read morerecommended.

Okay let me tell you about my experience with Downtown Auto Body!…read more Somebody hit my car while it was PARKED, and I had to get it repaired. I paid my deductible, and they got my car in and out quickly. They did a great job with the repairs, and they even detailed my car so nicely! It looked so good when I got it back. Then, wouldn't you know it, a woman named Nancy hit my car door at my apartment complex! I was dreading how much it was going to cost to fix-the extreme door slam, but Downtown Auto Body recommended Brian from Dent Pro. Let me tell you, Brian did an AWESOME job too! The repair came out great, and it cost me just a fraction of what I thought I was going to have to spend. So now I've had great experiences with both Downtown Auto Body and Brian from Dent Pro. Good work, quick service, and people who point you in the right direction. I appreciate businesses that take care of their customers and save them money. I definitely recommend them!