Exceptional service, by far one of the best repair experiences I've had…read more Hit a turkey on the highway on the way to work. Windshield was totaled in addition to a giant dent left on the roof of my car. Was able to get the car to work (I'm a teacher) and called up an auto glass as recommended by my insurance. Was able to get the windshield taken care of but had no idea where to take my vehicle for the body damage repair. Guerrero Brothers was suggested by the auto glass company so I called them up and explained the situation. Cassie at the front desk was courteous and went above an beyond to help me. The shop was slammed with vehicles when I finally got the car down there and I can understand why, this is the place you bring your vehicle. The shop is clean and the staff are very polite and go the extra mile to service customers. I hit a small snag with insurance as my insurance adjuster took forever to make contact and get the repair going. Guerrero Brothers were extremely accommodating and offered to store the vehicle while I waited to get my repair sorted out. They stored my vehicle (inside) for close to 26 days. Yes, that sounds like a lot, but again, they were slammed with other jobs and I had a hick-up with insurance that pushed the repair back further than it needed to be. I got the car back today and I couldn't be happier with the results. Again, they went above and beyond when I needed help or advice and kept me in the loop with updates from my insurance and the status of the repair. The car is absolutely beautiful. Color matches exactly and there is no evidence whatsoever that there was ever a dent on the roof. They also washed, detailed and waxed the vehicle for me. Again, above and beyond in customer service. It's sometimes difficult to find the right repair shop that you can trust, but there is no question this is THE shop to take your vehicles to. Fantastic service, you will leave here happy!

I highly recommend this shop! Very professional and my repairs were completed much sooner than…read moreexpected.

This was originally a referral from Lakeview, auto body and Kelseyville. Unfortunately, went out of…read morebusiness. Because Jason is just a wonderful person, and their business was wonderful. Also, so I received this referral to farmer brothers, idle body. And these people just went up and beyond everything. Man, I'm telling you, it just amazed me how things turned out. And how nice they are just the best place twenty five stars

I tore the bumper cover off my car Friday. I thought for sure I was going to go to the first shop I…read morewent to. I was advised to get two more estimates before committing. Farmers Bro's. was the third shop I went to & I'm glad I did. Ryan gave me the best rate & had my car back in three four days. Would have been three, but Tuesday is the painters day off. Ty for being such a great shop.

I've never written a yelp review but had to register in order to recommend TC Automotive…read more This is the third time I've had Charlie and his crew do major work on my car (new clutch, replace timing belt, now drive belt and turbo maintenance). They are incredibly competent and thorough and go out of their way to help their customers. They even drove my car 50 minutes out of their way to deliver it to me because it took them an extra day to get a part and I was at work and couldn't pick it up. They really are as good as it gets.

This place has integrity, gives reasonable quotes, and has caring staff that actually makes sure…read moreyou get what you need on the road. You can trust that they will consider your best interests and give you a good deal.

Once again, I'm headed out on a road trip and had my car checked for road worthiness by Alliance…read moreAuto service. I wouldn't trust anyone else to see that I'm safe on the road!

I had been stuck in town since Saturday night due to a bad alternator. This Shop was recommended…read moreto me by my extended warranty company, and so I brought it down first thing on Monday. Everybody was very friendly and helpful. Even though they were very busy, they said that they would fit me in, and get my car taken care of so I could get back on the road. She took all of my information, including the extended warranty information, and I left the car. A little while later, the shop called me to let me know that the extended warranty company had authorized the repair, and that the part was here in town. I kept my motel room for one more night, so I would have a place to hang out while they were working on the car. Early in the afternoon, I got a call that the car was ready. I went down, paid my warranty deductible, and I was back on the road. I was also told that I had a warranty on the new alternator, and that they would honor it even if I had to go to another repair shop. I just had to call them ahead of time. I had nothing but great service from this shop. If I had to use them again, I would. Thank you.

We purchased a new-to-us Subaru a few weeks ago from KFS and almost all of the experience was…read moreexcellent. We showed up on a Saturday afternoon and test drove half a dozen different cars before settling on the one we wanted to buy. The whole time, the salesperson was patient, professional, and knowledgeable, and never pushy or disingenuous. We ran out of enthusiasm for test driving more cars way before he did. When we decided that we wanted to go home and sleep on it before making a decision, the salesperson was surprisingly understanding and not pushy. We came in the next morning and, after some negotiating, bought the car. The negotiations were similarly friendly and non-confrontational and we felt like we received a fair-to-better-than-fair deal. Our only criticism had to do with the person who handled the paperwork for the purchase. They did come across as pushy and aggressive with their attempts at up-selling. We also determined later that some of the information they gave us was misleading or incorrect. One additional note is that the dealership played exclusively Christian praise music the whole time we were there. This is apparently the owner's decision.

This is a very long overdue review, but for those who are in the market for a new vehicle, I'd…read moresuggest a different dealership. Unfortunately, I regret ever coming to Ken Fowler. My husband and I just had a baby, so we were in the market for a bigger vehicle. Online I found a Chevy Tahoe we were interested in so we went to check it out. Upon arrival, we met Alberto, one of the sales representatives at the dealership. I told him I wanted to check out the Chevy Tahoe they just got in and he told me he can't sell that to me because it smelled like cigarette smoke but that we could take a look at the other vehicles on the lot that were similar. Now that I look back - I appreciate the thought, but it is weird he didn't even bring out the car for us to make our own judgment. After looking at the other cars they had - we decided on a 2017 Chevy Tahoe Z71. We purchased the vehicle on 7/1/24. Within one week, I noticed that the transmission was slipping! Transmission issues on a vehicle you just bought is the LAST thing you want to find out after you just made a big purchase of over 30k. I reached out Alberto on 7/10/24 to discuss bringing the Tahoe back, in hopes that they would make this right. On 7/12/24 The Chevy Tahoe was brought into the service department. We explained our concerns and they ran their diagnostics. They concluded that the Tahoe was in Auto 4WD and that's the reason it was driving weird. We never set the car on Auto 4WD, but even if it was accidentally switched over, that shouldn't cause the transmission to slip? We picked up the car and later that night we still had the same unresolved issue. Nothing was fixed! On 7/16/2024 We came back to Ken Fowler. This time the service representative asked if I wanted to take a drive with the mechanic since the car wasn't throwing any "codes". On this drive, the mechanic confirmed that the transmission seemed to be slipping around third and fourth gear. Ken Fowler was going to keep the Tahoe and reach out to the manufacture to see if this was something that was covered under warranty. They didn't have any rental cars available for us. I explained that I needed to commute to work in the morning - so the service representative suggested I take the Tahoe back until GM Motors replied?! I found this extremely unprofessional and unsafe. Did I mention my husband and I just had a baby? 7/18/2024 The service department called to tell me that they weren't going to replace the transmission, but were going to replace the valve body and that it would be ready in a week. 7/19/2024 Received a call the next day that the car was ready for pickup and that they didn't end up replacing the valve body. They replaced bolts within the valve body that were missing. Uhh...where did they go and how long were they missing? Basically, they slapped a small band-aid on a much bigger problem. We picked up our Tahoe and surprise surprise...STILL SLIPPING. I called Ken Fowler and asked if I could speak to the owner, but was redirected to the sales manager Vern. I explained how upset I was about the entire situation and that I felt they should either replace the transmission or take the car back. Vern told me to come in the next day and he would "see what he could do". When I requested to speak to the owner, he told me it was unnecessary because if they decided to take the car back - that would be his call. The next day I came to meet Vern, but he wasn't there and had left early for the day. Are you kidding me? This time I spoke with Vic, who I could tell genuinely felt bad about the entire situation. We agreed that I would bring the car in the next morning for another drive with a mechanic, and so I could speak to Vern. The next day was the fourth time we had brought the car back to Ken Fowler. I had another ride with the mechanic, and during the ride the transmission slipped. When we got back from this awkward excursion, the mechanic asked if he could take ANOTHER ride with his manager. Seriously? We sit down to have a conversation with Vern who tells me that the mechanic said THERE IS NOTHING WRONG WITH THE CAR. I couldn't believe it! I asked to speak to the owner again but was told he wasn't available and there was nothing they could do because the car was perfectly fine. I was completely flabbergasted and upset that I left the conversation in tears. My husband sent videos to Vern of the transmission slipping, to which he never replied to us. So there we were stuck with a car that had a faulty transmission. Also never received plates or registration from the DMV. When I called Ken Fowler about that they said the DMV lost the paperwork. Interestingly, the DMV said Ken Fowler never even initiated a transfer of title. Fast-forward to December 2024: TRANSMISSION FAILED AND NEEDED TO BE REPLACED. We didn't even have the car for six months. In hindsight, I would've rather had the Tahoe that smelt like cigarettes. RUN! DON'T WALK FROM KEN FOWLER!

Highly recommended this business. I called Mike and scheduled an appointment for a smog check, same…read moreday with excellent service. I tried two other shops in Ukiah for the same smog check and got the run around from both of them additionally paid more money at both shops that did not complete the job! West Coast's shop is clean, organized and staffed with professionals. I greatly appreciate a service provider that is honest and reliable. Thank you

Great customer service, quick work, and fair prices…read more I needed a repair to my car's control arm done, and I wasn't happy with the prices that were quoted to me in San Francisco. I called a few shops in Mendocino, and West Coast gave me the lowest price quote (much less than I would've paid in the city). Mike was friendly and patient with my questions on the phone. (They required me to put down a small deposit for them to order the part, which seems reasonable.) They got the repair done in less time than they estimated, and the final cost was lower than the estimate they gave me, because they wound up only needing to replace part of the control arm. I appreciated Mike's honesty, and the fact that he didn't waste resources by replacing the piece that was still good. Mike and his crew do good work. I'd definitely come here again.

I love Bernhards! He's been working on our cars for as long as I can remember and I will continue…read moreto bring my vehicles to him as needed. (Unless he recommends going to the dealer, which he has before) He knows his stuff and knows what he should let a specialist handle. My family has had European cars mostly so he's done all the work. I now have a Volvo and he has referred me to the dealer a couple times but handles all my routine maintenance. He's always timely; calls when it's done and he'll even drop me off and pick me up if I can't arrange other transportation. All in all- great guy, great service, happy and loyal customer!

Was on vacation in the Ukiah area. VW Eurovan started missing and sputtering, dead on the road…read moreside, tow truck called, and was asked where to , I said don't know, where would you go...and to AUTOBAHN PERFORMANCE 707 468 7880 , so kind, excellent service ALTERNATOR fixed/replaced, and even got a car wash. they even directed me to Enterprise, who also was very accommodating.. hopefully I will not be in a situation like this if i ever was, would recommend without hesitation it. 5 *****'s price was reasonable, shop was clean and presentable.

Last week I went in for something I felt would be minor. It was the plastic coverings underneath…read morethe car. I had gone elsewhere to get an oil change and I realized too late that they didn't screw the coverings back in properly. So I went here and the first guy said it couldn't be done, I'd have to get new ($300) coverings. The front office gentleman, Christian, told me to hold on. He spoke with another great guy, Chris, about my situation and Chris was able to get my problem resolved quickly and for dirt cheap. They COULD have taken more money (or rather attempted to because honestly I was going to have to look for another shop) but they were honest and fair. NOW if I ever need a bigger issue taken care of with my car, I can trust this place to not overcharge me for the service. Thank you again to Christian and Chris!

Fast, efficient, reasonably priced, reliable, and genuine. They under promised and over delivered,…read morehaving my car ready for me faster and cheaper than originally estimated. This is my new spot for anything I need done. Thanks again y'all!!