My partner and I had an amazing experience at Rose Massage! From the moment we walked in, we were…read morewarmly welcomed by the front desk staff (possibly the owner), who took the time to explain all of the massage options, add-ons, and pricing (including a recommendation of $20 for tipping, cash preferred). The customer service was exceptional from start to finish. We chose the couples massage with hot stones and cupping, which was my first time trying cupping. It exceeded both of our expectations! Our massage therapists, Sasa and Lynn, were wonderful. They were kind, attentive, and checked in throughout the session to make sure the pressure was comfortable and that we were doing okay. The atmosphere was incredibly relaxing--the space was clean, smelled wonderful, the soothing music created a peaceful ambiance, and the small fan in the room kept the temperature just right. We both left feeling refreshed, relaxed, and so much better than when we arrived. This was one of the best massage experiences we've had, and we'll definitely be coming back. Highly recommend Rose Massage to anyone looking for a relaxing and professional experience!

A very pleasant and southing experience. We felt great after our couples massage. We both had…read morecupping for the first time. I recommend Rose Massage. We may go back tomorrow before we head home. The only caveat is be prepared for the up-sales. We were talked into cupping. But it was worth it

They advertise to have you call or text to set up an appointment. They do not have a website or…read moreanywhere to show their availability. I decided to text because I was working and I had a very unpleasant experience with whoever was texting me back. Not very professional or friendly /: bummed!

I LOVE, LOVE getting facials from Jamey at Serenity Spa in Lake Stevens, Washington! I get the…read moreRoyal Facial which includes your hands and feet and a head massage, in addition to a thorough and amazing facial! I highly recommend this spa which also offers excellent massages and waxing!! Jamey is the BEST! Carol in Lake Stevens, Washington

Amai Day Spa is a Hidden Gem! I definitely recommend it for anyone looking to relax and treat…read morethemselves! Their customer service is top tier and they really go above and beyond!

Had such a great experience! I got a few spa week gift cards for Christmas and wanted to try…read moresomething a little different from the classic massage. I booked the "Look Better Naked" package, which consisted of a sauna session, body scrub, and wrap. First, I was led to a private changing room to leave my items, grab my robe and slippers, and get ready. Then I went in the infrared sauna for 30 minutes and was able to take breaks and grab water in my own secluded area. Rachel met me here when the time was up and we did my scrub! She dry brushed me first, then wet scrubbed, followed by a full rinse (my first time being rinsed laying down- honestly kinda fun). She was thorough and had great knowledge of lymphatic drainage! Rachel also checked in with me from time to time to see if the pressure was okay or if anything was sensitive. Post-scrub, I went to wait in the relaxation room. There was an old man in jeans and sneakers in there trying to make conversation with me while I was in a robe, which I hated. But not a reflection of the business, just an odd place for him to be. Next I did a mud wrap which was warming and honestly comfy while Rachel gave me an amazing head massage. I got rinsed again, then covered in lotion, and was ready to go! My skin was baby soft after the treatment and I felt so good. The front desk staff and Rachel were all lovely and I can't wait to return! I do wish they had online scheduling, as it was challenging at times to reach over the phone. But they were flexible and able to get me in quickly.

After reading the messages from the customers who are complaining about this salon I will comment…read moreregarding my feelings of their issues. This is a good salon and the employees are well thought of by regular customers. They all treat people with courtesy and give quality service. It is customary for tips to be given just about everywhere. Even if a person is given a gift certificate they must be aware that a tip is required. This is America and it is a given. I have known Daisy for many years and she is a kind, beautiful individual. She is a very hard worker and is professional in her job. In my opinion, I do NOT think she was wrong in asking for a tip at all. Most people who have the opportunity to even have a 90 minute massage would leave a tip, especially if you got a gift card for free. At the end of the day, Daisy is an exceptional person and the customer was lucky to have her! Thank you, Carolyn Weber I rate this business a 5 star

Haven't posted a review in a while and felt compelled to warn others…read more Any time my boyfriend and I are in Everett, we go to Lomi Lomi and will usually invite family or friends to join us from time to time and although there are flaws, we usually ignore it due to the kind and attentive masseuses. Unfortunately, today will be the last day that my boyfriend and I will be there. I'm unsure if who I had was new but the receptionist seemed to be my masseuse. She left the room 8 times during my 60 min. massage and when she got back to the room the second time, she had pressure on my calves and held it there and while doing that, I felt her other hand texting!!! Not only that, she asked me if I wanted medium or hard at the beginning of the massage and I asked medium. When I tell you that was no where close to what I wanted and was waiting to speak up to request her to go softer, she ups and leaves the room again to check people in or whatever she was doing. The massage felt rushed, rough and borderline disrespectful. I felt like a dirty laundry pile every time she moved my body to a certain area or threw the sheet back on to cover a part of my body. She didn't even ask if the hot stone was ok and she actually rubbed it on my back for less than 20 seconds rushing it through. THEN, when I laid on my back- she was so rough that the sheet kept on moving further and further down that my left nipple was almost exposed and she didn't even fix it!! All she said was, "all done. Thank you" and I fixed myself before she opened the door. She was like a person who is too good or have done this for too long that she got complacent and didn't care what was happening to the client. The best part? She kept asking for cash for discount which is fine and I told her I'm waiting for my boyfriend since he'll be paying. I didn't know my boyfriend went to the car to get cash but he told me he told her and she didn't explain anything and kept telling me to sit down to wait and the way she gestured it was like there was no trust. I told my boyfriend to tip $10 each (we usually tip $20 each) and when he handed her the $20 cash for 2 masseuse, she said "that's it? For 2 people?" Yes lol. What do you expect? Oh, and my boyfriend didn't even get hot stone. @Lomi Lomi- Every time we went here, we didn't mind the noises from people coming in or by neighboring stores. I'm unsure who this person is, but this needs to be fixed. The treatment, lack of etiquette, atmosphere and everything else was by far the worst experience we've ever had. What should be a peaceful and relaxing massage, was actually the most stressful and painful massage I've ever endured. Please train your staff better.

Horrible customer service. I arranged a massaged through their text message option, showed up and…read morethe guy said he was busy and walked me out the door. He didn't care to figure out what went wrong or even schedule a future appointment. He literally escorted me out the door.

Amazing massage by the lady that works here. Great vibe and very nice lady always asking if I was…read moredoing well. Was able to get my kinks out and made me feel much more relaxed. Highly recommended

Pat was so amazing! I was able to get in for a walk in appointment for a haircut. She made…read moreadjustments until I was happy with the style and length. Her salon is a comfortable and clean atmosphere and I will be going back! She's also interesting company and the time flew by :D

I have been enjoying my salon visits for 12 years. Pat is a very professional stylist and really…read moreknows hair care. I just returned from an out of town Christmas vacation. I received so many compliments on my haircut which made me feel great. Looking forward to my next visit and buying some more Aveda products. She will never pressure you to buy anything, products there if you want it. I promise, you will love it here!

I came here after purchasing the Groupon for the massage, facial and foot scrub. I was skeptical…read morebecause of how little I paid, but ended up being pleasantly surprised! The massage was excellent. The only criticism I could give is that it would be nice if they used a heated eye pillow for when the client is on their back. It's an extra touch that makes the difference between a 4 Star spa experience and a 5 Star. Facial-I really enjoyed my facial, though I didn't realize there wouldn't be extractions. Though for the discounted price of the groupon, I can't really complain that she didn't do more! Pores noticeably smaller after. I learned from other reviews that it's tricky to make an appointment by phone. No one answers the phone, and It was a few days after I left a message that I was prompted by text to make an appointment. So customer service has room for improvement. I would definitely go back, but I'd probably go elsewhere if I was looking to get a massage in a hurry.

If your looking for a top of the line facial don't hesitate. We were staying up at the Tulalip…read moreCasino and their spa was booked full so I read the reviews and decided to give this spa a try. So glad I did. Face is glowing and I also bought some of the skincare. I got microdermabrasion, cryo facial which tightens and the facial massage is great! The prices are exceptionally reasonable. Highly recommend,

I had a great experience today doing the one hour head spa treatment. Everything was clean,…read moreprofessional and so very relaxing. The one hour session costs $78 and includes a deep washing with a lot of massage on the head using various techniques and tools. They even do some shoulder and neck / hand massage. After, they blow dry your hair. My scalp looks so clean and my hair is very soft. Will be back!

My husband and I came here for a couples massage, and unfortunately, the experience was extremely…read moredisappointing. I had actually visited this place about a week earlier by myself and had a wonderful experience with a male therapist named Angelo (or Angel). Because of that positive experience, I recommended the place to my husband and convinced him that we should come back together for a couples massage. Unfortunately, this visit was completely different. The two female therapists were rude and unprofessional. During the massage, they repeatedly yawned while working on us, which made us feel very uncomfortable and as though they didn't care about providing a good experience. The massage itself was not relaxing or enjoyable, and neither of us felt that they made any effort to make us comfortable. When the one-hour massage was over, one of the therapists yelled, "One hour is over," and both immediately went to the front desk and stood there staring at us, seemingly expecting us to pay and tip. There was no thank-you or effort to make the experience pleasant or professional. Even though we were very disappointed with the service, we still tipped them because that is what we normally do when receiving a service. However, we honestly did not feel that the service deserved it. I left feeling extremely disappointed, and my whole body was sore afterward. It was especially frustrating because I had such a great experience during my previous visit that I recommended this place to my husband. Unfortunately, after this experience, we will never be coming back, and I would not recommend this place to anyone based on the experience we had with these two therapists.