100% competent, professional, and patient. Dropped off my Alienware Area 51M off at 10 AM to get…read morethe keyboard replaced and it was ready to pick up at 2 PM, which is a great turnaround for something that involved. Great work at a great price. I'm calling Western Office first for my next PC problem!

What a wonderful group of people!! I called in a panic as I was doing a webinar class but needed a…read moreVGA - USB Adaptor. They answered my call - had the equipment and DELIVERED IT TO MY HOTEL all with 30 minutes. AWESOME!!! Thank you!

Thank you, Jace! Great job! You solved the problem so easily! Only took 20 minutes after I spent…read more2 hours on phone with printer company without results! Should have called you first !

Great service, done well, and done quickly. Very pleasant to work with. We got great…read morecommunication, and we knew what was needed before the service so there were no surprises or "sticker shock" when we picked it up.

Very good customer service. I had a tiny chip on my iPad screen. He suggested I just get a new…read morescreen protector instead of paying $300 for a new screen as it wasn't that bad. Very nice guy.

I would give them zero stars but you have to give one star to post. They don't deserve it. Save…read moreyour money: they don't stand by their repairs. They fixed one problem and caused another. Brought in a Moto Z with a dying battery which they replaced for $45. In the process, they broke the glass and improperly installed a new one. The phone was usable but not fully functional. Because of the improperly installed glass, the phone was slightly thicker and the touch phone features required a gentle pinch (essentially a touch) for the case to fit and the buttons to function. Merely touching the screen caused the improperly installed screen to crack. They insisted that I had somehow broken a touch screen phone by, wait for it...touching the screen...and wanted to charge me another $100 to fix it. I would have been better off buying a new phone. They will never get my business again. Not for the failed repair but for failing to stand by their service and take responsibility.

Ken (owner) and Ray (technologist) exceeded my expectations for professionalism, courtesy,…read morehelpfulness and most of all KINDNESS! I would highly recommend this business to any consumer or enterprise for exceptional service and their kind manner. Thank you Ken & Ray for all you do.

We use this company for web site design and maintenance. We are very happy with their service and…read moreprices. I recommend Tech by Design.

Billings West end Walmart Thanks Vincent for saving our week and fixing our cash machine with a…read morehigh sense of urgency and care as well as teaching us about it. -Walmart Store 1956 Management Team

We have used this company for years and have had excellent service! Dave is easy to work with and…read morehas completed anything that we've had him do without any issues. He's reasonable, hard working, friendly, treats people with respect and has been around for as long as I can remember. He has done word for us personally as well as for our business. Thanks Dave!! Lucy & Jeff

This company was very helpful at the beginning. But no proof reading was sent out for approval and…read moreprinting was done....wrong. When calling to ask for help the owner says he will call back and now will not answer phone. I would never recommend this company for anything!

I needed a heavy oak side board moved from the basement to the main floor. Their service from the…read moreinitial call to the actual move was efficient and professional. They called and came earlier than the original time arranged. I was surprised to see only one guy show up, but he knew his business and carefully moved the item up one step at a time. The price was very reasonable. Thank you Aaron!

We hired them to move three heavy safes for us and they were amazing. No dents scratches on any of…read morethe walls and mind you they had to take them upstairs and downstairs in our home. Very professional and reliable! The only ones I would call for a move!!

I've purchased a couple of things and used them for repair. Always A+ service. My first choice for…read moreused phones or repair!

Poor customer service! Was quoted pricing to sell two iPhones. When I arrived just a few hours from…read morethe time I called, the store manager changed the price. He quoted a much lower price and without evaluating the phones first. After discussing the quality of the phones and reviewing the condition of them, we agreed on a fair price. He went to his till and again backed out of our agreement stating he only had $20 in his till. How do you conduct business with only $20 in you till?? How do you keep business and expect positive word of mouth treating customers this way?? I left my contact information for the owner "Wendy" to contact me about the matter and also called the west end location to speak with her, leaving her a message at the store as well. No contact has been made!! Great job Wendy!!! A great way to run a business!! Keep up the good work, at this rate your stores will close within 6 months, keeping my fingers crossed.