My brother in law' boat was stolen from here Tuesday or Wednesday. Security Cameras not working?…read moreWhat about access codes to the facility? Not very secure!

Thank you, Jace! Great job! You solved the problem so easily! Only took 20 minutes after I spent…read more2 hours on phone with printer company without results! Should have called you first !

Great service, done well, and done quickly. Very pleasant to work with. We got great…read morecommunication, and we knew what was needed before the service so there were no surprises or "sticker shock" when we picked it up.

This man is weird!! Took my laptop in to retrieve some info after I got a virus. He was extremely…read moreoff. He kept making excuses as to why not wasn't done and that he's working on it. Finally after almost 5 weeks I demanded my computer back regardless of the work he was doing. I got it back and it had been wiped clean. Nothing left He said it was unretrievable. Idk. This guy is strange for sure. I would not ever take anything back

From the owner: KI Computing LLC – Local IT You Can Trust…read more Family-owned in Powell, WY since 2005 | 30+ years of help desk & field experience We deliver personal, responsive IT support that big firms can’t match. Proudly serving small & midsize businesses (10–100 workstations) across the Big Horn Basin, Cody, Powell, and Billings, MT. Specialized in: Healthcare (medical & dental) – Full HIPAA compliance Nonprofits for the developmentally disabled Cybersecurity governance, PCI DSS, GDPR, SOC Core Services: Cybersecurity & Threat Prevention – Monitoring, encryption, audits Backup & Disaster Recovery – Fast recovery, minimal downtime Help Desk & On-Site Support – Quick, friendly, affordable VoIP Phone Systems – Modern, cost-effective communication Scalable Solutions – Grow without technology headaches Clients say: “First call when things go wrong.” “Solved issues others couldn’t.” “Local, family-run, and truly expert.” KI Computing LLC – Secure, affordable, Wyoming-proud IT for healthcare, nonprofits, and growing businesses.

I took my computer in for repairs, and the first thing they asked was how much I wanted to pay--not…read moreto check what was wrong or give me a quote. Later, they called to say several major components were bad, so I replaced them with new high-end parts. A week later, they claimed another major component had failed. It seems they either don't know what they're doing and aren't testing the machine properly and are throwing my parts at it, hoping it turns on eventually, or they saw me as an easy target to charge hundreds of dollars just to get my non-working computer back.

I was so distraught one day when I couldn't figure out something on my laptop screen. I live 2…read morehours away from Billings so it's not just hopping in the vehicle and coming in. I called and a very knowledgeable and patient lady verbally walked me through resolving my problem. No charge? What? That is unheard of. I have trusted The Billings Tech Guys for years. I will not go anywhere else.

100% competent, professional, and patient. Dropped off my Alienware Area 51M off at 10 AM to get…read morethe keyboard replaced and it was ready to pick up at 2 PM, which is a great turnaround for something that involved. Great work at a great price. I'm calling Western Office first for my next PC problem!

What a wonderful group of people!! I called in a panic as I was doing a webinar class but needed a…read moreVGA - USB Adaptor. They answered my call - had the equipment and DELIVERED IT TO MY HOTEL all with 30 minutes. AWESOME!!! Thank you!

I have a Moto g5 plus and I needed a new screen. I managed to crack it even with armor suit on it…read more Nathan said he could do the job for the same price as other places but he could get the screen faster. The day came when my screen was supposed to arrive and he never called to confirm it was in . I had to call him and instead of him saying he has my screen he asked me if I wanted an OEM replacement. I said yes ,of course, I asked if it was OEM before I gave him the deposit to order it and he confirmed at that time. He NOW says he has to order a different one for OEM and it's going to be a few days longer ( which puts me at the same length of time waiting as other stores quoted me) .he also said he would throw in a custom screen protector for free. The screen comes,he puts it on ,then asks me if I wanted the custom screen protector for 20$. I agreed to pay for it since he is a small business. The next day I notice a mark in the screen that isn't always the same color as the rest of the screen. Mostly it's Stark white. He Calls the people he ordered it from and tells me he will get back to me when a replacement screen comes in. A week goes by and I don't hear from him.i text him and he says the seller of the screen is blaming my phone ,not the screen for the weird white spot. The only way to fix this is for me to buy a 2nd screen and see if it does the same thing. He says I only have to pay for the part and not his labor this time. I take a week or so to think about it and I decided to let it go. It's just a small spot close to the edge of the screen . suddenly, my top right corner of my new screen is coming away from the phone and you can see behind my screen! Also my proximity sensor is not working right. I go to his store. The open sign is on but the door is locked. I call his number and have to leave a message . I included my phone number to call me back. I try texting him in case talking on the phone wasn't good for him. It's a week later and I still have no call or text back from him. I ended up taking my phone to another store and paying them to re seal my entire screen. Also, his 20$ screen protector was the cause of my proximity sensor not working!! No calls or texts back STILL. Im repurchasing my original armour suite screen . ***Beware***

From the owner: Want to add a little bit of smart to your home? Let us provide a free consultation and estimate. We…read morecan customize a package for every budget. We offer cash for your used devices. We have one of the best selections in town for all the major carriers like AT&T, Verizon, T-Mobile, Straight Talk, and Cricket. We also offer phone repair and phone screen replacement. Call us today for more information.