I had a warranty issue with my golf cart batteries and other shops would only install products they…read moresold. Brady was happy to help me at a very reasonable price. I had the replacement batteries drop shipped to Velocity, he pick up my cart, installed the batteries and dropped it off all in the same day. He did a terrific job of rewiring all of my accessories and even washed my cart. Fantastic customer service and quality workmanship. I've found the golf cart service industry to be a little weird, Velocity was refreshingly straight forward and honest.

wonderful golf cart, but quite frankly the best part of it is the service and time that the owner,…read moreBrady, is willing to give you. Unquestionably, the best service I have ever had on anything significant item I've purchased!

So recently bought a new Delta Q charger for my Yamaha at the Youngtown store and Syerus was so…read morehelpful. Few weeks went by and I had a charging question so I ran into the SCW Store...Jay and Will couldn't have been nicer and so patient with my concerns. The next day called and spoke with John, to clarify something, that I forgot to ask! Bottom line, call was picked and and someone was there to answer my questions and they were not rushing to get off the phone...I'm so glad they service department is so helpful. Cheers...(*****Stars)

Bought two golf carts from Desert Golf Cars. Service has always been excellent. My cart needed to…read morebe towed in yesterday and Jay and Will in the service department stopped what they were doing and fixed a minor issue on the spot. I'm bringing it back for some other normal service issues and couldn't be happier with Jay and Will. Also, I spoke with Russ in sales today and he couldn't be more helpful and informative. If you're in need of a golf cart to purchase and to service, go to Desert Golf Cars in Sun City West!

Good service. They know EZGO carts! They have lots of gadgets for your cart and had a small part…read morethat was hard to find elsewhere. Friendly service. Spotless.

My special order cart looked even better than I was hoping for…read more Thanks to Abe for all of his help in finding the wheels that I wanted, and getting it to me quickly.

My Mom purchased a sweet purple tricked-out ICON I40 in 2022. Mark Karabacz handled the entire…read moretransaction. He was incredibly patient with Her throughout the entire process. 2 years later; last week She had a battery issue that some Dealers might pushback on since it was 5 days from the 2 year warranty period. But Mark and the ICON Super Store picked it up within 24 hours of her call and had it back for NO Charge the next day clean and ready to get back on the road. I'm a retired Car Museum Executive Director in Los Angeles. I've bought and sold a few vehicles and appreciate this level of service. SEND YOUR MOM to get her cart at the ICON Super Store in Sun Valley.

Not so much the Icon Superstore, but rather the Icon golf cart. I've now had battery issues 2 times…read morein 2.5 years. They were replaced once and a few months ago the replacement batteries began having issues. I was told they only replace batteries once under warranty. I'm now having other issues which need to be addressed. I'll be working with an independent shop for the repairs. If I had "do overs", I would go with another highly regarded golf cart like E-Z Go or Club Car rather than saving a few bucks with Icon.

This is an update to my previous post. Mike has now…read moreresponded to my initial review, and he has the exact same attitude as when I posted it. It's never Mike's fault! "It's all your fault." Go through the 1-star reviews--there are many, and the common theme is "it's your fault." Mike has apparently never heard of this little thing called a strain relief. Hey Mike, go home, check your cupboards for any electrical appliances, and see how all the cords have a strain relief--no exposed wires, and the design allows the cable to twist without breaking. It's quite an invention! That's how professionals do it! If you want to question my expertise in the cable field, you will lose badly. Many of your customers who bought "8 million dollars of batteries" from you have received faulty equipment that will fail at some point. Your "8 million in batteries" pales in comparison to the million a month in cable products I sold in my previously owned business--so you trying to tell me "the way you're doing it" is the way it should be done is total BS. You should ask your electrician where he got certified, but I suspect you have an untrained person in your shop slapping together these charger cables. Sooner or later, one will fail and perhaps cause a fire or property damage! But I'm sure when that happens, it will be "It's all your fault" from "Not My Fault" Mike, blinded by his own greatness! Although I know Mike won't take the time to view the photos in my original review (which show a cable with properly overmolded strain relief), I've included a pic of a Tesla charger and cable here. I suppose Mike will now say Tesla has no idea what they're doing! Any more criticism of my expertise with cables will result in me posting the full recorded audio of our interaction in your store so people can judge for themselves how it went. And what's with following me to the parking lot and taking a pic of my license plate? That's creepy!

In response To Discount Golf cart's response to my 1 star rating for the price I was charged to fix…read moremy golf cart: The solenoid on Amazon was exactly the same part number as the one you took out and left with me. The "special equipment" that was used to replace the solenoid was a Standard socket set. The experience I had at an automotive and RV parts department was ordering parts at wholesale and then pricing them to a customer at the recommended retail price - not at an overly inflated price.

I made a bad review on these guys..they are NOT DISHONEST..they are as good as anybody. I…read moremisunderstood the add for it, and didnt test it or check it out..impulse buy, my bad..I tell people if the batterys are bad..

Had a minor issue with my cart and got great customer service! They even called when maint driver…read morewas going to be delayed! Then when he arrived, he fixed my cart on the spot instead of having to take it in for service! Thanks Albert, Sam and John!!

We just moved to the area and shopped around a bit before we went to Redline. Daniel was receptive…read moreand friendly, and extremely knowledgeable about many different brands. He made the purchase process extremely easy for us and arranged financing on the spot. We could not be happier with our purchase. Now, three months after the sale, we stop in from time to time with questions, and both James and Dan are always helpful and accommodating. We couldn't have had a better experience and highly recommend Redline Carts.

My 82 year old mom, who is in the early stages of dementia decided to buy herself a golf…read morecart...this shop was open on the Saturday she went shopping. While I'm working on getting her diagnosed and treated (from across the country), she still has moments of clarity and reasoning. She presented herself well when she bought the cart, but mentioned to her sales guy, Craig (who was very nice) that her daughter (me) wouldn't be happy about her buying it. She didn't tell him that she purchased a $14k golf cart less than a year ago, moved it across country to be near me as she aged, hated the weather in my area of the country and after less than 2 months, high-tailed it back to AZ against my wishes. I learned of her "purchase" when she tried liquidating assets from her investments....because of her condition, she forgot to put the amount of $ she wanted in her request. I called her and she told me she'd bought the cart, wrote a check and asked the company to hold the check until the following week, when she thought the cash would be deposited into her checking account. She couldn't remember where she bought it, so I started calling dealerships, and quickly found Redline. After speaking with Craig and explaining my mom's current state, I asked to speak to his manager. He gave me his number, so I called the GM, Greg, the next day. I once again explained the situation to Greg, and he immediately went into a tirade about how they had a legally signed contract that my mom had to honor. I said, "Greg, I'm working on figuring this out...what I'm asking you to do is NOT cash her check tomorrow, as the funds won't be there." His response was..."OH! She wrote a fraudulent check?! It's a good thing she didn't take that cart home on Saturday because this would be a different conversation!" I firmly reiterated that she was in the early stage of dementia, and she doesn't know what she's doing half the time. He responded with "the fact" that he has had lots of family members with dementia, so he's familiar with it. He said SHE would have to call and cancel the order, if those were her wishes. I told him that based on how he talked to me, I'd NEVER want my mom to call and speak to him...I can handle bully tactics easily, whereas my mother can not. I asked him once again to hold the check while I figured out the situation. He kept pushing back, saying he was familiar with how long it takes to liquidate funds from investments... so I then asked to speak to his boss. He said the owner of the company was in the store at that time, he'd talk to him about the situation and call me back. He never called back, and the next day tried to cash the check. Luckily, my mom had a moment of clarity, cancelled the order herself and stopped payment on the check. She agreed to wait for her $14k cart to be shipped to her home in AZ, rather than going through with purchasing another cart for $11k from Redline. If you have elderly family members who may be susceptible to being taken advantage of, I STRONGLY caution you from going to Redline for a golf cart, as long as GREG is the GM.

Bought my warranty here and their showroom is awesome! Tons of parts in stock and I stopped back by…read moretoday to pick up the S&B particle separator. Love the shop and will be back many times to come!

Bought my 2017 UTV here. Since then I have traveled around riding many different trails in many…read moreareas. Checked out all the other shops for the best gear, prices, and quality of everything (& I mean everything) I have subsequently loaded my veh. with. I have come back EVERY single time, because this shop has the best of everything. The service manager, (Nick) is the best there is. I drive 50 mins. across the valley each way......WELL WORTH IT. I only wish they would open a store in our neck of the woods, Gilbert, Queen Creek, San Tan area. Tons of business, with little to no competition. We are sadly in need of a dealer like AZ Motorsports.