Type of service--battery replacement E-Z Go Cart 1. Pick-up--Delivery on time 2. Quality batteries--Trojans 3. Good price--completed service within estimate. 4. No high pressure up-selling. Excellent vendor read more

Well gruff. This is not a friendly person and he offered only over priced options and not much more ! Went the Luxe Cars - on Bell. Totally the opposite attitude. read more

Spent $391 to fix the headlights on a $500 cart. The reason was that mine is a 'difficult' make and model. I messed up. Don't do the same. read more

I've managed Got Storage in Peoria for almost 10 years and over that time we've probably gone through five or six different golf cart repair shops until Your golf cart guy. They are now our "go to" ands I can't see that changing. I highly recommend Your Golf Cart Guy for your personal or business needs. read more

Melissa was very friendly in explaining the service and set appt for next day. Next day was greeted by Dustin who got everything done as promised later that morning. Easy transaction! Thanks! read more

I've used Your Golf Cart Guy twice in the past couple years and both times they responded quickly, pickup up my golf cart and took care of the issues. I would definitely recommend them. read more

Great service and terrific guy to work with! I recommend him highly. Fast and efficient.

My 2021 EZGO RXV was having headlight issues. I called the office; they picked the cart up the next day and immediately began working on it. Dustin, the shop foreman kept me informed of the progress on a regular basis. The cart was finished and cleaned up two days after it was dropped off. After I got the cart back, the motor brake wasn't working. I called Dustin and he came out the next morning and reprogrammed the controller. Everything is great now! Highly recommend using this company for any of your golf cart needs. read more

I called this comopany to put new batteries in my golf cart. I told them I wanted the exact same watering system. Steve came at 7 a.m. to pick it up, was supposed to deliver it back to me between 3 and 5 pm. I called at 5 10 to see where he was, no one answered. Steve called me 5 minutes later and said I wasn't going to get it back that night and that something was wrong with the ignition! There was NOTHING WRONG with the iignition! Steve brought it back the next morning and they had not put the watering system on as we requested - sp he took it back. I had to keep calling to find the status of my golf cart and when I was going to get it back! - the people did not return calls as they should have to inform customers as to what is going on and if something else was needed before they moved forward! . I would NEVER RECOMMEND this company to anyone. The only nice person I talked with was Melissa (I think her name was Melissa, the owners wife). Not at all happy with this company, they screwed up the ignition because now when you put the key in to turn it on, it doesn;t work, have to "backtrack" it a little in order for it to start. Now I have to pay more money to have someone else fix the problem that this company made!!!! Cost me much more than. the estimated cost originally! Absolutely not a happy person!!!!! read more

Beware, Your Golf Cart Guy picked up my cart and installed 4 new tires. When they delivered the cart the mount for the sand bottle was broken. My snowbird renter was able to fix the broken piece. I ask for a discount, and would have accepted less than what it would have cost them to send someone out to fix it. They said their golf cart trailer is an open trailer and they aren`t responsible for any damage. I live out of state, 1,000 miles , or would challenge them on this claim in small claims if necessary. read more

Great service, always on time ... I have used them for the last 5 years, never had a problem with them, highly recommend.

My cart had a short and stopped abruptly and had to be pushed home. I called "your Golf Cart Guy" and Melissa was able to get me in the next day. they replaced the bad wire, and had it back to me that afternoon! I also had them replace my batteries last year. every time I have called they have been courteous, on time, and fair. their rates are reasonable and most of all they provide good service! I highly recommend them. read more

I am thrilled with the service I received from Your Golf Cart Guy. I called onFriday and described the problem I was having to Melissa. She told me the service they could perform, what the cost of the service was, as well as the cost to pickup and drop off. Mike showed up on Monday when he said he would, performed the requested service and had my cart back to me the very same day. He even gave me tips on proper braking so I wouldn't incur an expensive motor brake replacement cost. They were honest, professional and did what they said they would for the cost they quoted - no hidden charges. Being new to Surprise we didn't know who we could trust since we had never required service. All I can say is that Your Golf Cart Guy are my guys - and I HIGHLY recommend them. read more

In July 2nd my cart stopped working as I drove down the street. I called and left 2 messages with Your Golf Cart Guy. It's been 2 weeks and still haven't heard from them. read more

Quick and very responsive will use again if needed. Picked up cart in the morning returned that evening

I had to have steering colum replaced on my golf cart but when I got the cart back the steering wheel was in a much higher position. I called the service department and told them I thought they might have put it in upside down and was told it could only go in one way. I took it to discount golf carts and they flipped it and all is well now. Will NEVER use your golf cart guy again. I don't like being lied to and taken for a ride on the charges. Larry Murphy read more

We own two golf carts and neither cart held a charge. I called YGGG and asked for help. I was told we should start with checking the battery charge and that someone could come out and 'supercharge' my batteries. Someone came, plugged in the supercharger and left. Never asked me what the problem was or looked at the carts or the batteries. He told me to unplug the supercharger and then it would most likely be fixed. He said he would come back and pick up the supercharger in the future. I did what he told me and the carts still didn't work. I was then told that the carts needed to go into their shop to figure it out, at &75/cart one way, or $150 round trip for one or $300 round trip for two. The diagnostic charge was something like $149/hour. So all those charges before anything was even fixed. I then was told I owed $155 for the supercharging. Again, he was here 5 minutes, but he did drive to and from my house. I felt something was 'off' so I just said thanks but no thanks. Now, about a week later I have had both picked up and taken to different shops, based on their make. One has been fixed for $54.40 which included pick up, delivery and fixing . YGGG would have been way higher. Buyer beware. read more

Great service and friendly staff. They replaced the batteries and my golf cart is running great.

Great service again from these guys!!! Had a problem with my cart and called them on Friday. Monday morning first thing they picked up my cart and had it repaired and returned the same day. This is a great company with great service!!! read more

My interaction with Your Golf Cart Guy was with Melissa who answered my phone call and all of my questions, a rarity in this day and age! You can tell this is a family owned business because they are invested in their work and very customer driven. I will be having my golf cart serviced shortly and look forward to a long relationship with this outstanding business. read more

Did exactly what they said and when they said. Pleasant folks all around from customer service to owner. I highly recommend these guys! Had my batterie changes and am sooooooo happy! read more

I recently had some work done by the golf cart guy which involved putting a reducer on my battery system and a new tire and some light bulbs. The first time the cart was returned, it didn't work and had to be picked up again for more work. When it came back the second time I noticed they had replaced the battery gauge on the dashboard. I didn't ask them to do this and they denied doing it. The problem is the new gauge doesn't work and they are still claiming they didn't replace it. The manager got pretty nasty with me on the phone and said they don't want to do business with me any more. I am now at a loss because they refuse to stand behind their work. Be careful working with this group. read more

The biggest con job on a repair I've ever had. Charged twice as much as EZ Go. Wish I had never met this company. Then within a few months what they put in had to be replaced. Found out they installed it wrong. They are the worst of worst. When I called about fixing what they did wrong - they bluntly told me to go elsewhere! And hung up. read more

Extremely professional!! Reliable!! Under promised and over delivered! I appreciate the excellent service

Buyer beware! Called these guys for a "tune up" and let them know the golf cart wasn't charging. $160 later they returned the cart. The battery compartment wasn't cleaned and although they said they had cleaned terminals some were actually corroded. There was a free floating nut left loose in the compartment as well. When I tried to tighten the loose terminals the cart sparked like a short. The charger would not work. I called and complained so they picked up the cart again. Of course I now received a call stating that my battery ties were corroded. They replaced them and also replaced the DPI charger plug costing $200 this time. So now I am out around $400. They returned the cart after 3 days. When I tried to charge the charger wouldn't shut off. After checking, they replaced the original 3 pin plug with a 2 pin. I am furious at this point and called. The idiot said they only replaced what was on the charger which is a bald faced lie. I bought this cart from a friend who's owned it since new. He never replaced the charger plug. I called DPI the manufacturer and they of course said that 2010 Yamaha Drive carts required a 3 pin plug. Pretty logical since the receptacle on the cart is 3 pins! THESE GUYS ARE RIPOFF artists in my opinion. If you take your cart to them after reading this be sure to take pics before and after and document everything. Check their work carefully. read more

Thank you very much for your fantastic and efficient service. My wife had to leave our dead cart on hole #13 in the middle of the fairway. It had to be towed into the pro-shop and Dennis recommended that she call Mike at "Your Golf Cart Guy, LLC." I called Mike's office and, within 1/2 hour, he was there to meet me. One hour later we had four new batteries and the cart was delivered to our door washed and ready for tomorrow's golf. What a deal!! We would highly recommend this company for all of your golf cart needs. K & KT read more

Cannot say enough re these folks: from the woman answering the phone and scheduling my service appt. to the "driver" who picked up and returned my cart (who today happened to be the owner! Talk about 'hands on' ) and one of the service techs who phoned me to explain what needed to be done, why and how much... each person was professional, fair and F A S T!! They're in my absolutely "go to" list for ANYTHING golf cart related! Great work folks, thanks!! read more

We called Mike "Your Golf Cart Guy" and found his knowledge and service marvelous‼ He was at our door the next morning, took our cart to his yard. He not only changed the batteries, exchanged the cables, replaced the tow switch and gave the cart it's yearly lubricants. Plus he returned our cart the same day. Mike explained everything before he took our cart, he explained exactly what he did very thoroughly upon it's return. Do not hesitate calling him for any type of service. He's very pers read more

Excellent service. Pick up and delivery as promised. They had to diagnose the problem and kept me informed every step of the way. Reasonable price for the work done. I would use them again. read more

We called on Dec. 23 for golf cart repair. They pick up on Dec 26th am n had cart back by 3:00. The owner explained everything to us so we could understand when he brought the gold cart back ! Very informative n will use The Golf Cart Guy in the future ! read more

We recommend "Your Golf Cart Guy." We were taken care of immediately and the man who picked up our cart was thorough and personable. We got the cart back that afternoon! The price was as expected so no surprises there read more

I recently had some work done by the golf cart guy which involved putting a reducer on my battery system and a new tire and some light bulbs. The first time the cart was returned, it didn't work and had to be picked up again for more work. When it came back the second time I noticed they had replaced the battery gauge on the dashboard. I didn't ask them to do this and they denied doing it. The problem is the new gauge doesn't work and they are still claiming they didn't replace it. The manager got pretty nasty with me on the phone and said they don't want to do business with me any more. I am now at a loss because they refuse to stand behind their work. Be careful working with this group. read more

Best prices in az takes care of his customers like family. Thanks guys it's so nice to have someone in Surprise az to take care of my golf cart without worring. read more

Absolutely the worst place to get your golf cart fixed. The owner knows nothing about repairs and maintenance and has horrible service and people skills. My car was never fixed completely and had to return it multiple times. Finally got fed up and called the only guy that I knew could fix it. Was done in an hour. Definitely do not recommend this place. Business without product knowledge..NO STARS read more

Excellent customer service and reasonable price. We've been a customer for over 5 years and enjoyed their responsiveness, service, price and honesty. Great customer values are the forefront of their business. read more