I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

I have a 2011 Camaro and one headlights stopped working. GM no longer makes that part. My friend…read morefigured out what I needed and purchased the 2011 part from eBay. He didn't want to install it because to do that the front bumper must be removed and without experience doing that on a Camaro he advised me to call a pro, but call a mobile mechanic. A lot of shops won't install something they didn't obtain and a mobile mechanic would be more reasonable. I called Raal's and was quoted a very reasonable price. Jerry came, removed the bumper, installed the part, and I had a working headlight in no time. I found Jerry to be reliable, trustworthy and professional. I won't be bringing my car to a shop anymore. Soon I am due for an oil change and the convenience of having a professional come to my home is fantastic. I will be scheduling an appointment with Raal's.

Very professional and personable. Jerry and team (Cody's) paid attention to detail, advised with…read moreevidence worn out parts and function and replaved every nut/bolt to the tee. I really appreciate their honesty, integrity and professionalism. I will highly recommend Jerry for work on Mercedes Benz suspension system.

I have been going to Scott Repmans shop for years because he is an all round awesome mechanic. The…read morenew shop was amazing great atmosphere OH and a thank you to all the guys working in the shop. We'll be back 1 Great People 2 Always truthful 3 AWESOME STAFF 4 Honest Pricing

They've always taken care of me here whenever my explorer needed service! Best shop in town hands…read moredown. Honest, fair, and true and great service :)

I got an alignment and diagnostic on my car after taking it to another shop and getting told it…read morewould be thousands of dollars to fix my car. My car was running fine so I took it to Gemba Automotive for a second opinion where they told me it was just cosmetic and does not interfere with the integrity of the car. I am very grateful for their honesty and efficiency I was able to get my car checked out and service completed within a few hours. Shop seems very clean and organized and they also take pictures and videos of your car and send it to you. Overall great experience and will be coming here from now on!

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

Wow - great service Matt,Glenn, Mike and Josh are all very knowledgeable and willing to help…read more Pick Up and drop ! No problem! Friendly service and Communication! I highly recommend AAA Sun City! Tim

Matthew,Michael and the crew at AAA Sun City did a great job repairing my car.I highly recommend…read moretheir services and will return for allof my automotive needs

Update to my previous review: ever since this business was taken over by the new owner, it has gone…read morecompletely downhill. The management, pricing, customer service, and overall professionalism are some of the worst I've experienced. What's most concerning is how they handled a situation where my vehicle was damaged while in their possession. Despite being presented with photo evidence, they refused to take any accountability and instead attempted to shift the blame onto me. Rather than addressing the issue professionally, the owner resorted to insults, calling me a "piece of shit," and even made threatening comments, claiming they would "find me." No legitimate business owner should ever conduct themselves this way. The lack of accountability, poor customer treatment, and unprofessional behavior speak volumes about how this company operates. I genuinely feel bad for the customers who have trusted this business and ended up dealing with the same management and customer service issues. Based on my experience, I would strongly recommend taking your vehicle elsewhere.

Jim recently sold this business and he was a VERY honest mechanic and so I scheduled a front end…read moreservice tie rods, ball joints, etc to try the new guys out and got the exact same great service. He was a little less than the competition and excelled with his customer service. Will definitely keep going back

We read a lot of reviews about this shop and a lot of others. It made it hard to make a decision…read more because there were tons of negative reviews about everyone. Everyone was posturing to save a buck and when they didn't get what they wanted they seemed to bad rap the shops. So the positive reviews took me to Champs. I took my toad car, 2014 Nissan Versa in for oil and whatever else it needed. I dropped it off at 8:00 got a report back about 10:20. Pictures and a report was provided with info I could use to make a good decision about additional work needed. They quoted the cost, did the work had the car ready before they closed. They did exactly what they said they would do for the exact amount of cost they quoted and returned the car when they said they would. Priceless. I'll be back with my other 4 vehicles!

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

I wish I had discovered this shop years earlier. Great job, very fair pricing, and fantastic…read morecustomer service. Highly recommended.

Honest and reliable great services have always used them for oil and lube. They also have repair…read moreand body work