WARNING: Avoid This Company
Do NOT hire Cut N Dry…read moreRestoration.
Their substandard work resulted in months of extreme hardship, severe cross-contamination, and a job they ultimately abandoned.
Cut N Dry was called in by the plumber, following a toilet leak in our master bathroom that affected the kitchen ceiling below. On day one, their crew failed to follow basic IICRC safety guidelines for a Category 3 loss. They performed mold remediation without a negative air pressure chamber, mishandled contaminated material, and left the house with incorrectly set up containments under positive air pressure.
Shortly after the crew left, both incorrectly set up chambers failed, cross-contaminating our main living spaces and entire house, as we were allowed to run the AC. Although the next morning, Garrett, the operations manager, acknowledged the wrong set up of the containment chambers, and put up new negative air pressure chambers, he and the company refused to take responsibility for the resulting cross-contamination and its proper clean up.
Despite photographic and video evidence, in addition to lab findings, they refused to follow IICRC guidelines, perform the required Condition 2 cleanup--including HEPA vacuuming, antimicrobial wiping, and HVAC evaluation--and instead abandoned the job, leaving us to deal with this enormous costly and time-consuming tasks, and live in an unsafe cross-contaminated house, they had created.
As a result, we endured 2.5 months of extreme hardship, had to live in contaminated living spaces left behind, and were unable to use our master bedroom, bathroom, or shower which testing revealed harmful type and or level of spores.
My advice to other homeowners:
Based on our horrible experience with Cut N Dry, I would avoid them at all cost.
