I must compliment, our wonderful manager, Raymond and also our maintenance man Daniel for being so prompt when I needed help this morning. Their quick response in removing waste material left outside My gate makes me continue to want to live here. I've already been here almost 6 years looking forward to the next thank you both very much. read more

would give no stars if i could. had my would-be roommate apply, was having issues completing my application. did not get through to anyone over the phone, sent an email and received a text. insisted they couldn't help me with my problem since they 'couldn't see' what i'm seeing, said i needed to come in. i'm moving out of state, asked if someone could come in my place, they say no. say if i can't come in within that following week our application will be canceled. i ask about a refund for application fees, they say that it'll be issued via check even thought it was submitted electronically, again insist that's just how it's done. i text them a few weeks ago since we received nothing in the mail, they say they'll check. send another text last week and no response. read more

Redlands Park Apartments - Apartments Near Me - Redlands, California

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If you have kids that like to play outside don't move here! There is an older couple who likes to cuss out little children for playing. A mother had to tell the man to stop cussing at kids who looked younger than 10. They also like to complain to the management to stop your kids from playing. Why have a playground on the property if no one can play there? read more

We wanted to thank maintenance staff Daniel for coming out and fixing our disposal and for fixing door handles. He was very kind , professiona and patient. read more

The lady in the office was ok at first but didn't seem like she wanted to help at all when she found out I had housing assistance. I emailed and asked them serval times for help with my application no response and couldn't get ahold of them over the phone. Left messages with no call backs. Still haven't received my holding fee after over a month when email says 5 to 10 days. You would think they would want to move people in when they have a lot open. They claimed that it takes 2 months for an inspection which I think was a lie. Because I got an inspection at another apartment the same week that's in the same city. read more

PSA: Beware of applying during shelter in place! Complete mismanagement of the leasing process. I should have listened to Yesica V.'s 5/28/20 review below me. I am moving to the area for work. The reviews for apartments in Redlands aren't great, but I settled on Redlands Park apartments because the location was good and the price was okay for a 1 bedroom. Why the 1 star? The entire process of applying for this apartment was a nightmare. I called 2 weeks before applying to see if I could see pictures or get a virtual tour of available units. My phone calls get forward to the central office, who stated they will email the landlord/local office to get back to me. No response for 1 week. I call again, and I get the same run around saying they will contact the local office again. Again, no response. I drive by in person days later. The local leasing office is closed, but the unit I am interested in looks okay from the outside. I foolishly decide to apply online. The application says someone will reach out to me within 24 hrs of applying. Of course, no response. Call the office - again, unhelpful and tell me they have no idea whats going on in the local office. All I wanted to know is that someone was actually looking at my application. Over 2 weeks and I had not heard from anyone at the actual complex. The scary part, like Yesica V wrote in her post, is that while the application fee is $46, there is a $150 deposit that is only refundable if you withdraw your app within 72 hrs. Reading her story, I didn't want to be stuck with spending $200 on an application that isn't even being reviewed. I decided to pull my application. China Watson reaches out to me days later, telling me that they alternate who is in the local office to answer questions/process applications, but it is unclear if that has been happening for the past 2 weeks. There seems to be 0 communication between the central office and the local office. I get it, shelter in place is making things difficult for everyone. However, I think its reasonable to expect an apartment complex to get back to you within 2 weeks of contacting them. I tried so hard to give Redlands Park my money despite this atrocious service, and they did everything they could to make sure it didn't happen. The silver lining was I ended up finding a cheaper, bigger, better place. Save your $200 and don't apply here until they fix their communication issues. No wonder there are 10 open units to rent right now while their nearby competitors are full. If it is this hard to give them money to rent a unit, I wonder how hard it is for current tenants to contact them with issues that arise. read more

Didn't post this earlier in fear of retaliation. Terrible 3 month experience while my house was being remodeled. The apartment itself was old and dated. I definitely expected more for the price. Front office is a disaster and avoids issues. Not well kept. The 1 star is for location. read more

Samantha is amazing! I walked in inquiring about renting and she was so helpful and kind. Thank you for being so helpful and taking the time to talk to me! read more

This place has been amazing my girlfriend and just renewed our lease. The apartment has a huge porch which is pretty rare for apartments. The staff has been amazing Faith has been super helpful with any questions that we have. She is truly a great asset to their team. She even went out of her way to go and help another resident put packages back in there place because they were out of town. The price is great for what you get, I would highly recommend the complex! read more

We applied for an apartment here after speaking to China Watson at Shapell Properties...Redlands Park...whatever, paid all fees on 5/17 (including holding deposit totaling to $242) and have heard absolutely nothing back til this day (5/28)! There was zero follow up once the money was paid. The inquiries appeared on our credit. If we did not get it, cool "que sera, sera", but FOLLOW UP. REFUND THE "REFUNDABLE" HOLDING FEE. KEEP THE NON-REFUNDABLE APP FEE, THAT'S FINE. We called several times to no avail. I even emailed and still no reply. Reported to BBB and filed dispute with our bank. Luckily we were blessed enough to land an EVEN better, CLOSER and more centrally located LUXURY apartment with more amenities than you could ask for. PROSPECTIVE RENTERS BEWARE! DO NOT APPLY TO MOVE HERE. TRUST GOD AND KEEP LOOKING! Do not be moved by cheap, ever-changing pricing with these crooks. read more

I wouldn't give them a star Don't trust the people They say one thing and another thing they Took my money and they give me the runaround B.S I put $242 for Application in other fees at the end I lost my money ....... Look else where read more

My fiancé and I moved here in summer of 2017 and lived there until winter of 2020 so that I can be closer to work. Before moving here, you have to consider that these apartments are older. With that said, my fiancé and I experienced quite a number of issues, most pertaining to leaks. I started noticing water bugs starting to appear in our bedroom one day. It started to get so bad that we were seeing them in the daytime. We called and asked if there was a way to investigate where these water bugs were coming from and was told that pest control comes by weekly to do a spray, so we relied on that as the solution. Shortly after, my fiancé discovered a huge leak in our bedroom ceiling when I was at work. It was enough that we had to move our mattress and bed stand out of the room and into the living room to sleep. My fiancé called immediately and finally the issue was looked into the following day. They found that water was leaking into our bedroom walls, which was the source for the water bugs. It took over a week to repair our bedroom ceiling. Elida, the manager at the time, fully understood our situation at the time and offered for us to stay at a hotel or to sleep in another apartment for no charge for the time being. She also bought a gel that kills the water bugs and traps for them. We had another leak that same summer which was coming from our air vent in the hallway between our bathroom and bedroom, which flooded the floor coming into our dining room area. My fiancé looked into the water heater and saw water bugs near it. He called the apartment and again they looked into it and saw no leak. He persisted and asked for the maintenance team to look again and found that the leak was actually coming from upstairs which then leaked into the water heater area. So they then fixed this leak for us. So would I recommend this apartment? Probably not. Elida and Ashlee and the maintenance team were great but the quality of the apartments are lacking. read more

Love living here! I love the property and enjoy the Redlands community. I recommend this property to everyone in the Redlands area! A+

We moved to these apartments in August while waiting for our new house to be built. I love that they offer short term leases! I also love being able to pay my rent online and access everything through their website. The office staff is AMAZING! I have personally dealt with Faith and Theresa and they are both so awesome! We have had issues with closing on our new house but they are so supportive and have helped us so much through this process. They understand our situation and are willing to work with us to be able to move out right when our house closes. I am so glad we picked this apartment for our short term home! read more

The front office is so unresponsive I've had to spend weeks trying to get ahold of them. Maintenance barely fixes anything, then looks at me like I'm hysterical when I call them again a week or two later. Amenities, specifically the play structure, have been broken for years as the front office promises that they're just about to fix it. The walls are paper thin. read more

We lived here for about 16 months. Had a very pleasant experience. They respond to maintenance issues in a timely fashion. We moved here seeing the Yelp ratings and now that we are moving out, I just thought that I should give it the rating it deserves. The apartments are well maintained, have ample parking spaces and a large laundry room. It also has another small laundry room which was closer to our apartment, but that has only 4 machines and therefore, we used the large one. Overall, a very satisfying stay. If we were to come back to Redlands, we would have no qualms about moving back in here again. read more

I am a new resident and just wanted to say how much I love my new apartment. Five stars to Faith. She made my moving in go so smoothly. She is so friendly and professional. She immediately made me feel welcome and has really help me feel at home here. Thank you so much Faith read more

Due to the length of the project I was working on, I only stayed here about five months. However, I can't say anything negative, the complex was in a very nice area, I always felt safe, the complex/grounds were very clean and immaculate, the unit I leased was very clean, spacious, and private with a large patio, and it was very quiet. Theresa and Faith were very helpful and accommodating. I highly recommend Redlands Park Apartments. read more

I love this place. My fiance and I have lived here for over two years and are sad to move. We are headed south for new employment opportunities, but we both have loved living here from the moment we met Elida, the apartment manager. There is a new office assistant, Ashlee, and she is great as well. The community is quiet but friendly. There are rarely loud parties (we probably threw the most, sorry neighbors). The pool is perfect. One winter, I swam in it almost every day. They constantly are upgrading parking stalls, the pool furniture, re-painting things, re-surfacing and re-painting the parking lot, you name it. They put a lot of time, money, and energy into upkeep. They give appropriate notice when they plan to turn water off for maintenance. Whenever we requested apartment maintenance, many times the problem was resolved in less than 24 hours. Out of all the apartments and houses that I have rented and lived in, this place was by far my overall favorite! read more

If I could give no stars, I would. I used live here for exactly two years and for the first year, my time here was rather decent and I didn't really have any issues with management. Going into the second year, the on-site laundry mat is not the most secure sometimes. I say this because I had my undergarments stolen from the dryer and I reported it to management and never had follow up from this and I feel this was where security could've come into play. Aside from this, there were several instances where I got notices that they would tow my car because I was parked in the "wrong" spot. I referred to my lease to make sure I was in my spot, and once I looked for them to clear up miscommunication between me and the other tenant wanting to tow my car, they never followed up about which parking spot was about mine. I feel as though there was a drastic change in management because there was a lot of miscommunication between management and the tenants. Prior to moving, they have been reconstructing the exterior of the complex and would only notify tenants when it required restricted parking. When it came to replacing the rails on our personal balconies, or painting within our entry way, there was no notice of such. I would say if you're looking at these reviews to see if Redlands Park Apartments is worth it, I would definitely say keep looking elsewhere. read more

I lived here my first year in California (moved out in June 2008). Unfortunately, I didn't realize that renting in the 'burbs is quite different than renting in a city. Everywhere I lived before (NY, Toronto) and where I live now (LA) you're not embarrassed to live in a rental. But when I mentioned that I lived in an apartment in Redlands, I got looks. What gives, people? RPA is an older complex (read: 1970s). It doesn't look as shnazzy as the gated communities on either side of it, but they've renovated the interiors so the inside space is actually pretty nice. Of course, the renos are of "apartment quality" so expect your new carpeting to be threadbare at the end of the year, and you'll soon realize that the "new tile" in the kitchen is just rolled linoleum. Still, the apartments are pretty spacious and well laid-out. You get one parking spot with each unit, but there's plenty of unassigned parking where you can park a second car, no problem. The complex itself is okay. There's a pool that's only heated enough to use in the summertime. The clubhouse is pretty well kept, though good luck being able to watch TV in there. The "fitness room" has three machines and then one of those weight-lifting contraptions. Unlike most of the surrounding apartments, these don't have in-unit washer/dryers because the apartments are too old to install hookups (or it would be too expensive to do so). There are two laundry rooms - one bigger than the other - that work okay, but some residents are just really inconsiderate and will hog all 10 machines at once. Which makes me wonder how many people live in said apartments, since there are only a small handful of 3-bedrooms on the property. They also switched machine service companies recently, and there were a few kinks in getting the washers/dryers to work... lots of money was eaten in the process. Also, you pay for all utilities (including water + trash)... and the water bill here gets high because of landscaping. The apartment location itself is great - it's across the street from a strip mall with a Stater Brothers, AWESOME indie coffee shop, good sushi & thai restaurants, and some other food/retail stores. It's about a mile and a half from downtown, right off Alabama (if you need to get to the freeway), and right behind the historic homes on Olive Street. There's a AAA mechanic on the corner, plenty of churches/elementary schools, and a bus stop outside of the complex (the bus line that will take you to downtown & to Crafton College). So for location, it really can't be beat. So, why would I fail to give this place a super rating? First off, when I moved in the place was a lot better than when I moved out. They experienced a lot of turnover with the economy (most of my neighbors went off and bought homes because of the opportunities that arose) and as a result they dropped the rents mucho. Maybe I'm a bit bitter about that. More though, the place got a little more, erm, ghetto. Not ghetto, ghetto... but being one of the ungated complexes, randos started coming by in the middle of the night to dump their trash so that they wouldn't have to pay for trash overages on their homes. Others were dumpster diving - and the dumpsters are right next to apartment entrances. My quiet neighbors were replaced by people who fought all the time and I soon learned that the walls were thin. I heard these complaints from others too... more domestic issues/parties/etc. Also, the management was far from stellar. Unfortunately, it seems like the management sucks in all Redlands apartments, at least based off of apartmentratings.com. So maybe this is better than most. However, having a live-in manager makes no sense if she mentions that she's "off the clock" if you say hi to her at 6pm. And, like any old building, this had some maintenance problems, yet it would take FOREVER to get them fixed. Having moved to a place with a great manager, I realize that it's not unreasonable for a major plumbing issue to be fixed by calling a plumber within a day - rather than trying to caulk a bathtub six times before realizing that it's a pipe problem (um, we had all realized this well before). And, once that giant hole is in your ceiling, it's not unreasonable for it to get fixed in less than a month. Yet the manager had no sense of urgency or of any responsibility, and her maintenance lackey was no better. Since she wasn't usually there to answer the phones, the calls of anger got passed onto the other office worker, who was really pleasant. This alone raised my blood pressure over the course of the year. Well, now they have rent specials, I'm sure, so you can probably get decently cheap digs in a great spot. But just don't live by one of the dumpsters, try to have as few walls touching your neighbors, and be prepared to shell out $$ for plumbing unless you want to wait a while to get your stuff fixed. read more

Redlands Park Apartments has been a great apartment complex for my family of 4. We lived here while my wife was in residency and we are very happy that we did so. There are plenty of parks for th kids in Redlands, and one of them is a five minute walk away. Also, you can walk to Stater Brothers and Stells coffee in the same amount of time. The apartments themselves are clean and renovated. The pool is always clean and great for the kids. The management staff is very helpful and in good spirits. I highly recommend RPA. read more

I have lived here for four months now. It's a great place to live. Management is excellent. They are very responsive to my calls. They are extraordinarily helpful. My neighbors are great. Maintenance is top notch. I highly recommend Redlands Park Apts. read more

Redlands park apartments are a great place to live. They are very spacious compared to the other gated apts in the area. The light, bathroom and kitchen appliances are more modern and they are pet friendly. Maintenance is quick to fix any issues and There is a great BBQ area and the pool is heated. I love the beautiful area it's close to schools, the grocery store, as well as a really nice park. It's perfect for my family and I. read more

I lived in Redlands park complex for about 16 months and I really enjoyed my time there. It's in a great location, one doesn't have to go very far for shopping or eating. Management was always friendly and helpful, and maintenance issues were addressed quickly. read more

Really nice area but management and security are horrible. Constantly harassed by the security my guests were also harrased with no help from management i moved out. With normal wear and tear to the apt i was charged for every little thing and lost my entire deposite. No need to be charged $80 for cleaning of mirrors. Zero stars read more