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    RediMed

    1.2 (6 reviews)
    Closed 8:00 am - 2:00 pm

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    3 years ago

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    2 years ago

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    4 years ago

    Rude and unorganized. Text messages were all over the place. I get more friendliness in NYC than in the reception from this office somehow

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    5 years ago

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    Redimed - RediMed Northeast

    Redimed

    2.4(13 reviews)
    24.2 mi

    I made an appointment. I was told due to staff that was not being honored. The wait was anticipated…read moreat 2 hours. I waited the 2 hours and inquired about the new time frame. I was most graciously told about another 1.5 hours. I would recommend waiting it out until you can see your PCP or if it's bad enough emergency. This really is a full waste of time. You have to plan for hours in addition to being ill. I don't want to come off as a complainer, but if you know the facts, you can make informed decisions. Had I known it would be near 4 hours in my car, that appointments which they recommended and requested weren't being honored, I would have stayed home in bed or called my PCP. I know that everyone is having staffing issues, coupled with the recent horrible weather, but the lack of full transparency isn't acceptable to me. Lastly, stay safe, whatever that means for you, stay safe. This really is an awful feeling.

    My 2022 invoices keep showing a drug screen I took in 2021. They are assuring me that I was not…read morecharged for a drug screen but they are refusing to take this off my invoice. When asked, they show this drug screen was for a pre-employment check and the insurance ran for the drug screen belongs to that employer. They keep telling me to talk to the billing department. However, the billing department says they aren't responsible for information in my account. They told me to call the other insurance I do not have. My insurance that I do have initially refused to pay for my March 2022 visit BECAUSE REDIMED TOLD THEM THE PRE-EMPLOYMENT DRUG SCREEN WAS MY INSURANCE. THEY TOLD ME TO CALL MY INSURANCE SO I DID. My insurance told me they do not have any other insurance on record for me. I called my old boss and they said they stopped covering me in December 2021. So that insurance should not be listed in my account for March 2022. Redimed finally sent me a second bill and the date on it is 6/6/22 but I did not get it till today. It still has the drug screen listed as insurance used for this visit. I tried to talk to them today but they insisted I have $33 outstanding. Which is interesting because originally they said the entire bill was my responsibility. I called my insurance again and they said the March 2022 visit was approved 4/18/22. So why did Redimed wait till 6/6/22 to send me this statement? They are insuring me they are not charging me for a drug screen while still refusing to give me a corrected invoice with the drug screen removed, or a itemized invoice to prove they did not charge my insurance for the drug screen either. At this point, I have no choice but to pay the $33 to get them to shut up, never visit their clinic again since they will continue to put this drug screen on my future visits and send these invoices to the FBI to let them know Redimed refuses to take a 2021 drug screen off my account and invoices. They keep acting like I am the problem, but you an research medical fraud on the DOJ or FBI website and these coding issues are often seen where there is insurance fraud committed by a medical provider. If Redimed is NOT committing insurance fraud, why won't they remove this from my account and my invoices?

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    Redimed - Alfred J.

    Alfred J.

    Redimed

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    RediMed - urgent_care - Updated May 2026

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