Absolute WORST experience of my entire life at a medical facility. As a background, I am 25 years old and have had some unique medical issues with my heart and circulatory system. I have been to many specialists, cardiologists, neurologists, you name it. Needless to say, I have met plenty of medical professionals and obviously preferred some over others, but this time was absolutely ridiculous. I have neurocardiogenic syncope among other issues (a vasovagal nerve issue that affects my blood pressure/circulatory etc.), and I have also been on Sprintec birth control for about 8 years now. As most people know, birth control has an uncommon but possible side effect of blood clots. So naturally when I presented with shortness of breath/randomly feeling like I can't catch my breath even sitting at rest or in bed trying to sleep, as well as very bothersome lower leg deep pain, I got worried that I could be dealing with clots since they tend to happen in the same area I was feeling. Also, knowing I have circulatory problems already and I have been on this medication for a long time, I decided I should be cautious when it came to a potential life threatening thing such as this. Since my symptoms weren't horrendous or unbearable, I figured I should try the Urgent Care walk in clinic. I couldn't get an appointment immediately with my own doctors and didn't think I was in such dire shape that I needed an ER visit, so I stopped in. I have been to Redimed numerous times as well for allergic reactions and had a good experience, so I figured this place would be similar. Now first of all, this review has nothing to do with the other staff/nurses, they were just fine. My issue is 100% with the so called Doctor, Mr. Timothy Moore. He doesn't deserve the title "Dr." .From the second he entered the room, he was arrogant. He COMPLETELY dismissed all of my health complaints and literally laughed in my face when I described symptoms. Obviously I have better things to do than to make up reasons to go to the doctor and waste money on this disgrace of a medical "professional" (the word professional is used VERY loosely here, he couldn't have been further from it.) Basically, because I'm young and appear to be in good shape, he couldn't care less about what I had wrong. Also he rushed the entire appointment, I assume because it was almost time to go home for the day. Some excellent examples of how rude and ignorant this man is, when I mentioned that at rest I randomly can't catch my breath and it concerned me, he mocked me saying "that's called a sigh" and informed me that I was just hyperventilating. Really? I mean everyone hyperventilates AT REST NOT DOING ANYTHING! I told him I don't sit there with stress or anything whatsoever to cause hyperventilating and my concern was blood clots in the lungs, once again he totally dismissed it and made me feel horribly insulted. I wear compression socks to help with my neurocardiogenic syncope symptoms, and he basically told me I couldn't have clots if I had those on because they prevent them. I'm not an idiot, Compression socks are meant to prevent blood pooling but they aren't magical inventions that 100% proof your body from having clots. He proceeded to inform me that my existing condition was a vasovagal nerve response issue rather than circulatory, as if I don't already know what my condition was from meeting with my previous doctors who actual had compassion and had medical knowledge.
This "doctor" was an absolute joke, he even called himself out saying "I know I'm a smarty-pants" when I assume he saw my face of disapproval. I have met some good doctors that work at these walk in clinics, but he was an absolute disgrace to the medical field. He diagnosed me with "muscle spasms" and printed of a paper suggesting I apply heat compresses. Muscle spasms? Are you kidding me? The last thing you should do if you are concerned about a blood clot, is apply heat. Keep in mind, I work out about 5x a week, so I know what pulling a muscle feels like or sore muscles. This time felt like something entirely different. But according to his ignorant and rushed diagnosis, it wouldn't matter anyway. I have never been so frustrated and insulted in my entire life. I was fighting tears as the nurse read my diagnosis because I was so angry that he wasted my time and money just to treat me like I was an idiot. I got to my car and bawled, because I had such a horrible experience and it is infuriating that such a complete jerk with not a single ounce of compassion in his body can have a medical degree. Also, I still have no idea what is wrong with me health wise, I know for a fact it isn't muscle spasms. So beware of this place, I am going to make sure I never have the misfortune of going there ever again and I will tell as many people as humanly possible about my experience, just so they don't suffer the frustration and humiliation that this man makes you feel. Shame on you MR. Timothy Moore, you disgrace. read more