Awesome products, good prices, and the best customer service! I love these guys!! And I LOVE my hot…read moretub!

We bought a Nordic Spa two-seater from Balanced Spas this summer and the entire experience was…read moreextremely stress-free and actually pleasant - all because of Matt's wonderful customer service. I've called and stopped by a few times since then with questions and he is always so helpful. In shopping around to get the best deal for us I also learned that several of his policies are more to the customer's advantage than Pure Spa's are (such as not charging to remove your old spa). If they have the size and style spa that you like, you can't go wrong buying here.

This is the best place to go for private outdoor hot tub experience! At first I was a little…read morehesitant at the idea but my husband brought me here and it's so relaxing and the areas are all so cozy! Loved it!

This is a magical place. Private hot tubs in a garden setting. Very well organized and clean. Caffe…read moreattached has great drinks and sweet treats for before or after. A lovely way to relax

I would highly recommend this family owned and operated company…read more They have a gorgeous showroom and they are highly knowledgable about their products. We absolutely love our Sundance Montclair spa. The owners Kristen and Amos communicated clearly about the install and their long time employee/teammate Miles did a great job placing our tub exactly where we wanted it. Five stars.

I just bought a hot tub and had it installed. Pure Water Spa has AMAZING customer service!! It is…read morethe place to buy your next SPA. Thank you to Amos and Kristin. We are very happy.

Solid gym, has all the amenities (pool, hot tub, sauna, steam room, classes) that other local gyms…read moredon't seemingly offer. Could use a few more squat racks honestly. Love working out with the trainer Dave, he's great and really supportive and knowledgeable while motivating you to the fullest extent possible. The only downside I have to say is that with all of the classes offered, a lot of times it is hard to find the space I need for my workout in the mornings unless I want to drive between the two locations to access the amenities and gym space in the same session.

3 stars only because the customer service is so poor. The men who work in management & membership…read moreservices unfortunately are quite rude and hostile. It seems like the business is struggling financially and there may be some residual stress affecting their treatment of members. Front desk people are super friendly and welcoming however.

Jeff was recommended to me by another spa company since he is the only one in the area that works…read moreon gas hot tubs. I bought a house that had a very, very old hot tub in it and was not very optimistic that it would get up and running. I had him come take a look to see if it was worth fixing or just having him replace the whole thing. He was so positive and upbeat about his abilities with it and what would need to be replaced. He gave me a list of parts and where to buy them cheapest online. Once they arrived, he was over the following week and got to work. He was able to get my tub up and running! I was very impressed. On top of skill and knowledge, he's also an all-around friendly guy. Would 100% recommend.

Jeff is very responsive and creative. He is pleasant to be around and helps me understand what the…read more issues might be as he works on the hot tub. I recommend him most highly!

Best place if you want a second home the Employees are vary kind besides tay'lon he's not vary nice…read morebut besides that I would give it a 6 out of a 5 if I could

Stole $10k with a promise to start work to build our pool. After being paid they decided they…read morewanted to cancel the contract and have since refused to pay us back. They keep making excuses telling us they will pay us back but when it comes time to doing so, it's one excuse after another (oh we got delayed with a pebble pour, oh my car broke down etc etc). We are now taking them to court to seek damages. Will update if this is resolved. By all means, stay away from this scam. Also, they don't have a valid license to operate. The paperwork they showed us shows their license expired. Yet they continue to operate it seems. Finally they insisted I pay Filiberto - the "cousin" instead of their business account. Red flags should have been evident. Message me for more details - I would be happy to share my experience. Will also make the BBB aware and the state board.

Made an appointment with them to come and do estimate. No show, no call, no nothing. Not sure I…read morewould want someone like this ripping up my backyard.