My grandpa had a room that was settling. We called out Redeemers Group to look at the issue. Wade the sales rep discovered there was moisture in the crawlspace causing the wood to weaken. He gave us a lot of options which was great. We decided to go with the company and the crew came out and did great work . They were knowledgeable and led us every step of the way. I will recommend Redeemers Group every chance I can! read more

I'm a single mom so I don't have a lot of time to wait around. Wes showed up when he said he would be there and communicated all the details of the process. He thoroughly inspected the crawlspace of my home and gave timely feedback on what all was needed to help resolve my concerns. Redeemers Group respected me, my time, and my home. read more

"We had an amazing experience with Redeemers Group from start to finish. The team was professional, honest, and took the time to explain everything clearly. They showed up on time, worked efficiently, and left everything clean when the job was done. You can truly tell they care about their customers and stand behind their work. If you're looking for a company you can trust for foundation, crawl space, or waterproofing needs, I highly recommend Redeemers Group!" read more

As a single mom, I have very little free time, especially when it comes to home projects. I usually dread having contractors come to my house because of the long appointment windows and uncertainty of when they'll actually arrive. Because of that, I had been putting off this inspection for almost a year. Redeemers Group completely changed my expectations when it comes to customer service and contractors. From the very first phone call, the experience was exceptional. I spoke with a lovely woman named Nicole, who was patient, knowledgeable, and incredibly helpful as we worked around my hectic schedule to find a time that worked. Before the appointment, I received a call from the representative introducing himself and giving me an exact arrival time. He showed up exactly when he said he would, which I truly appreciated. He clearly explained every step of the process and thoroughly inspected the crawlspace of my home. He also provided timely feedback with pictures and helped me better understand what was needed to properly protect my home. What stood out most was that he stayed for over an hour answering all of my questions and making sure I fully understood everything. At no point did I feel rushed or overlooked. Redeemers Group treated me, my home, and my time with genuine respect, and that meant the world to me. I will absolutely be recommending them to anyone who asks. read more

I hired Redeemers to mitigate water from coming into my home and four years of going back and forth the problem did not get solved. I would like to be reimbursed. read more

Redeemers Group - Rain water - Waterproofing Near Me - Memphis, Tennessee

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We had a foundation issue contacted Redeemer's Group. They told us we needed 18 pylons and pressurization to remedy the problem. We took their advice and got the house level. We then had the house cracks repaired and painted. Soon more cracks appeared. Called Redeemers back and they agreed there was movement and would be back to do necessary adjustments. They have rescheduled The third time making us reschedule painters and repairmen. To make matters worse the guy who called today was sarcastic and rude. We have spent a fortune with this company. We want them them to uphold their warranty. Update. They now scheduled us for 5 weeks out .. let me call the painters ‍ read more

Redeemers Group - This crack is one of the tells that the house is STILL moving. We have repaired it and it has already returned. - Waterproofing Near Me - Memphis, Tennessee

CONSUMER BEWARE!!!!! My mother contacted Re-Deemers Group to request a quote for a driveway pavement and encountered an UNPROFESSIONAL and NASTY company representative. A customer service agent by the name of Jim and I use that title loosely, reached out to my mom twice via phone after receiving an inquiry, and felt the need to express misplaced frustration after the phone disconnected twice. (see message below) Excuse me WHO ARE YOU??? Don't get nasty because you aren't happy with your wages, because you are below a subpar employee with UN-REDEEMING qualities. RE-DEEMERS Group please train your staff to ensure they are adept at responding to potential customer inquiries. read more

Redeemers Group - Waterproofing Near Me - Memphis, Tennessee

Was oversold results of fixing cement sinking from pool coping. High end sales pitch with awesome video presentation. $2000 for this. Then no results AT ALL in improvement of situation. $3000 to finish. Called management and was sent out a guy that wanted me to hand out vouchers for $100 referrals after failed project. Now that takes balls. Consider other options. read more

They came to the house and ruined my wood floors by buckling them do to over pressurizing their piers. They severely damaged an interior wall and will take no responsibility for the damage. Do not use them go somewhere else read more

Our crawl space was an absolute wreck. We did an entire house renovation several years ago, but I've never seen a transformation like what Kyle, Chet, and Jake performed today when they encapsulated underneath my house. Not only does the work look impeccable, they even showed up 2 days early after finishing another job to get a jump on my project. They were on time, and worked the entire day. I don't think they even took a lunch break. The customer service was great too. Anytime I approached them with a question or request, they would take off their masks and lights, and I would tell them "Man you don't have to do all that.", they would respond with "No. It's ok. We always have time for the customer.". They were extremely polite and informative about what was happening. This is a great company with great employees who care about the work they're doing. That is hard to find these days. If I ever need another service that they provide, I won't hesitate to hire Redeemers Group. It was definitely a 5 star experience. Thank You! read more

Terrible customer service. $6K+ was spent on repairing and sealing off my crawlspace along with mold removal. We had to provide proof that the mold was removed in order to close on the house and they assured us for an entire day that they would send something over that stated that they removed the mold. We literally couldn't even close on the house because of this and may even have to call in a mold inspector which is an added expense and completely unnecessary. This is also preventing us from closing on the house. I would not recommend Redeemers at all. read more

Buyer beware! The sales guys used a marble to demonstrate what I already knew, my 100 year old home isn't level. After crawling under the house to inspect it, he assured me that they could fix it. He quoted a high price and I bought his line. I contracted for these guys to stabilize and level two bathrooms and the master bedroom. They stabilized the bedroom on the first day of work, but after 4 more trips to try to level, they gave up. Unfortunately, I had screwed up and had already paid them for the work. Since that time, another contractor made the structural repairs that were really needed and removed two of the high-priced jack/stanchions that RG had installed. Two weeks ago, I had another contractor level and stabilize another quarter of the house, for 1/10th of the amount that RG screwed me out of. I'm sure that they are good at something, but it wasn't foundation work on a 100 year old house. read more