Went in on a whim a few days ago. Came out with a new pair of Saucony runners. The woman who served…read moreme was friendly, knew her shoes, and gave stellar customer service.

If you are looking for a great running shoes or running gear this is the best place to go. THE…read moreRUNNIN ROOM. This store specializes in both running and walking gear, with a commitment to providing customers with the best running advice possible. It is located on the main street of Richmond Street and at the corner of Hyman Street. Parking is on the street of Hyman Street. PROs: -Great Customer Services -Friendly -Actual taking care of you and time -Staffs actually knows more than a thing or two about running shoes -Running Advice -All staffs are runners and or in great physical shape -Great Quality Shoes that custom to fit your own feet -Have recycle old shoes to be throw away -Reasonable price for the best quality what are you getting -Try out and wear shoe for a run test outside to see if it is for you -Better than most good sport store for shoe to buy -Incredible number of services and clinics designed to help you get fit, such as walking, learning to run, marathon, half marathon, 10K training, personal best, and women-only running clinics. CONs: -Parking on the street (But free for 2hrs on the side road of Hyman Street) -Some shoes maybe too pricey (But it worth every cent for the pain free on the joints) OVERALL: This is the BEST PLACE TO BUY RUNNING SHOES because the stuffs knows what their are talking about. I bought with me three old pairs of shoes (indoor running shoes, outdoor running shoe, and basketball shoes). The staff measure my feet, test physically (walking, running, etc...), exam the old shoes, and sample others new shoes that you like and recommends which shoes are good for you. I was there at least 30 to 45mins of trying three new pair of shoes, while running a block to see if it feel right, look right, and function the right way it should be. BEST OF ALL When I was running wearing the new shoes (Progrid Triumph 6, Cost Total of $180. 79) IT FEELS THAT I AM NOT WEARING ANY SHOE AT ALL and THERE WERE NO PAIN in my angle or joints. Plus if I have any problems I could go back for exchange, refund, return with a received of course. PP SIGNING OUT going for a Run!!!

Didint have all that i was looking for but it is a nice store and it's fun to go here in the mall…read morewith my friends

They carry a large selection of comfortable/orthopedic shoes, but service is spotty. When I called…read moreto ask about a specific item, the woman who answered the phone was brusque, saying that she had another customer. This is not the way to attract and retain clients in the age of internet shopping. I try really hard to support local businesses, which is why I contacted them instead of buying online. I've purchased many shoes here over the years, but it's always been a case of subjugating my need for the product to the sub-par service.They carry Naot, Naturalizer, Trotters, Rieker, Remonte, etc. Prices are higher than at mall shops, as would be expected for higher-quality products. They need to work on their customer service to merit those higher prices.

Absolutely the best shoe store. If you have any kind of problems with your feet, Ovation shoes is…read morethe store for you. Good old fashioned shoe sales support. Measured my feet for size and width. I choose the Mephisto sandal. If you like Berkinstocks, you will fall in love with Mephisto as soon as you slip your foot into it. It has been 20years since I have purchased a pair of shoes that fit perfectly!!

I bought an expensive pair of shoes which seemed to fit in the store just fine but they failed to…read morebreak in after a few attempts at wearing them. I attempted to trade them in for a larger size but the manager, barely glancing at them, told me they have to be in EXACTLY the same condition they were on the shelf, shrugged and said, "Sorry, can't help you." I tried talking to the regional manager by phone and he was extremely rude, seemed to find the whole thing funny, said, "Have a good day" while I was in mid-sentence, and hung up on me. I'm now out my money, but at least he got a good laugh out of it and I'm delighted to have made a $100 donation to the store with nothing to show for it in return. You might be next: trust me, warn anyone not to trust this place and go to Wal-Mart instead.

Always the best prices and excellent customer service! We never leave here without a purchase!…read moreEvery time we come here, we always find what we are looking for.

If Im in the mood to treat myself to some unique and often Canadian made clothing and accessories,…read morethis is my go-to independent local shop! The ladies who work here could not be more friendly and helpful. Though the prices are a higher than a big box store, you can not deny the one of a kind, fun and flirty vibe this shop carries. They also have a great selection of Fly London shoes and handbags. I will be back time and time again! It is located downtown London on Talbot St. close to York St.

The service is outstanding. So rare in retail these days. I wish that I had caught the name of the…read moreyoung man who could not have been more helpful. Week one I had him running around the store looking for my size. We thought that we had found it but I discovered after I had left that the size on the box didn't match the boots inside. First return trip. Week two saw me bringing those unworn boots back because they didn't fit well. Second return trip. This time he went looking for my size in a boot made in Canada. Wait for it - he produced one MADE IN LONDON. On sale. With a waterproof guarantee. I'm happy and cozy in my not made in China waterproof boots. Like them more every day.

I had a problem with some boots & sent the company an email. Low & behold I not only got a…read moreresponse quickly from the company, they also sent me what I needed to resolve my problem. I wish that all companies would read their emails like this company does; most companies have a spam filter that simply collects the comments! TT LTD has just earned a loyal customer. Many, many thanks, FW Miller

To be clear, 90% of Talbot Centre is actually offices. I used to work there years ago and it's…read moreabout 14 floors or so if I remember correctly. I enjoyed working there, hence the four starts but still not sure why exactly it has a Yelp listing. That being said, it does have a food court and shops - many of which likely are not on Yelp. But they probably should be. The Talbot Centre is located steps from downtown just west of Richmond on Talbot Street with entrances off Talbot and Dufferin Avenue. If you're in the area, here is what they have, to the best of my knowledge: J. B. Simpson & Sons Jewellers, Body Worx Training Centre, Bellchambers Goldsmith's, TLC Vision, Daily Planet Café, Trustwide Travel, Norma Peterson, Sophisti Cut Hair Care, Treats, Tree Tops Gift Shop, Dominic's Italian Eatery, Serratore's Shoe Repair, Sushi n Sushi, Complete Chiropractic, Fried Rice Delite, London's Shawarma, Super Service Cleaners, Oliver & Associates Real Estate, National Bank of Canada, Karat Gold, It's All About Me Esthetics & Nail Care and Gateway Newstands. I suspect many people walk by without knowing about all the stuff they have inside. the truth is I often do the same since I stopped working there. It's worth checking out I guess. Maybe even add or review one of the many place inside. I'm certain they could use the business and promotion. Call it a hunch.

From the owner: Enjoy a quick lunch or a sumptuous meal in the main food court. Or, for that important business…read moreevent, take a look at the catering services provided by the mall food court services. Either way, you can choose from a varied menu of local and exotic cuisine from around the world. At the Talbot Centre, specialized services include cleaners, shoe repair, health, esthetic and office support facilities as well as fashion, jewellery and giftware.

i am very upset with how i was treated today in the store in london ontario i have been hobbling on…read morea cane since june and i have physio eventually im probably going to need surgery i got to that area at 10 i didnt know how long it would take with 2 buses so when i got there my appointment was for 1130 so i went in looking for a flat pair of fall boots i did find a pair and i tried on a 7 they were too big so i tried a 6 only one shoe in the box so i asked for someone the cashier said to me oh its the display and i was like so do i take it ya take whatever you want off display so then the cash registers are at the front of the store big store 3 more people in line just standing there for a long time the first guy had to go look for someone than she asked for another cashier so im waiting and waiting and waiting as the one that served me took forever with the other customer talking up a storm laughing like really? finally she calls me over i almost started to fall since i could barely stand anymore so she came over with another women to help me to the cash register and i got there the cashier was the one that helped me, but ya asked me a shit ton of damn unnecessary questions about my cell number i said i don't care i am ready to walk out that door than she says ok next time we will get your info like wow and than she asked can i help you to your car and i told her i dont drive i dont have a car and i came in since i was early for physio and i can sell you a bag like really? i have one, but your going to sell me one and then she says oh there might be $5 off my boots what a deal she gave me $10 basically the amount the boots are worth and than a coworker goes to another till and this idiot cashier tells her oh this poor women she has a bad knee and not feeling well and waiting for physio and she said it loud enough everyone heard have no idea y she said that not anyones business and she stopped in the middle of ringing me threw and looks away from me and focused on telling her coworker and then after i was trying to leave no one even helped me open the door i was pissed i will never go back and oh the manager just got a earful absolutely the worst customer service experience today so mad

Big selection of mid-priced shoes and boots for women, children and men. Full range of footwear…read moretypes including running shoes, heels, winter boots and casual shoes. Shoe accessories such as cleaning products and socks, as well as handbags. Not much in the way of orthopaedic/comfort shoes or narrow shoes but plenty of regular width and wide shoes. Despite the name, the designer aspect of the shoes are names like Naturalizer, Steve Madden and Nine West. Not so much Taryn Rose or SAS. Items on sale can be a very good deal. Check online for coupons. They may offer you a coupon for a discount off a future purchase (usually with specific start and end dates). Most people will be able to find something that suits and fits here, but not those will special fitting needs.

I won't shop here again. Their return policies are overly strict…read more I spent approx $500 on 3 pair of shoes for XMAS gifts. One pair went on sale after XMAS so I went back to claim the price difference. The store clerk found my purchase transaction in their computer, but because I didn't have my receipt the refund was denied. They also won't let me return a pair without the original receipt - even though the clerk remembered me and had the computer record of my purchase. This is unacceptable. Leading retailers like Costco, Home Depot, Amazon, and scores of others have changed the game in terms of customer service. All will look-up your purchase and provide any refunds, exchanges, credits, etc based on their own records. None expect their customer to keep track of little pieces of paper that they print out in store. Fortunately, I did eventually find my original receipts. Rather than requesting the price match, I just returned for full credit all the shoes I bought; just out of spite. I immediately bought them again at another store. Never again will I shop at SoftMoc and I go out of my way to tell friends and others my experience.

Pretty bad customer service at this location and by SoftMoc customer service in general. They…read moredon't honour Blundstone warranty so be careful buying these from here. Unfortunately I purchased 3 pairs from this store before running into an issue with my second purchase but it was too late for me to realize that this isn't the store to buy from. The sales person had me walk up and down the store squeaky floor to prove to her that it was defective only to tell me that the store manager isn't there to help me and that she couldn't hear anything wrong with them. The most embarrassing experience ever. I wanted to throw my shoes out the door the moment I left. Avoid buying Blundstones from here.