My overall experience with this location was exceptional! The person that helped me out was "Aaron" (which I believe is the owner) and he was very knowledgeable. I could tell when he was helping me out he knew what he was doing, period! It was super obvious that he'd been in the shoe industry for some time... Although, the location is small when it comes to the amount of people that can be in the actual retail side of the store it's really not that bad and feels more accommodating with the one on one customer service from the staff! I work in the electrical field/industry and wanted to try out a pair of slip on style boots (Red Wings 2446's) that unfortunately I had to return due to just not fitting right and that's because my feet are more on the narrow side (in which the owner did point that out to me). I also really liked that they had the tools/computers that helped them narrow down the exact fit/size of my feet as well! As for the price there's really not a cheap price tag to put on something that can help keep your body healthier and from not breaking down sooner vs just buying some cheap pair shoes/boots... My suggestion is to do some actual research online and/or from coworkers on what you may want to try on and then go to the store to try them on yourselves. I myself do plan on going back to the store once I've dived further into more research for what will fit me the best. Thanks Again, Aaron! read more