Came in today with my Dad. He was shopping for new work boots for his job and has been a Red Wing customer for a while (his last pair lasted him 3 years!)
When we walked into the store the associate was helping another customer. However, when we left, the associate didn't come over to help us, instead he started texting. And never stopped. Mind you, this store is 700sq ft at most.
We were asking the man questions and advice and he answered, but never took his head up or looked at us until we asked for sizes to try on.
Luckily, my dad knew basically what he was looking for and was able to find it. Otherwise we would have been lost. No help at all. Kind of shocked at the total lack of friendliness. read more