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    Red Tag

    5.0 (4 reviews)

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    3 years ago

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    7 years ago

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    2.6
    (7 reviews)
    1.9 mi
    $

    Needs a spring cleaning but the finds inside the store are great. Also the price you can't beat…read more But it's has a little bit of a hoarder ambience lingering around the store but overall if you are in need of anything I suggest you look here from House appliances to Garden plus your kids every day needs. I gave 3 stars for the cleanliness.

    Is there a negative star, if so this store deserves a negative 10!!! This store is horrible. Most…read moreof the employees speak little to no English. The customer service is nonexistent. Everyone is busy stocking shelves or moving items, but no time to answer questions. The employees were rude and acted as if I was invisible. I went to purchase a 20x30 tent. They sell the parts individually. I was told about the place, so I went ahead of time to confirm that they had what I needed. The first time I went, "Freddie," was helpful and told me to call before I came and he would put everything together and have it ready for me. I called a week later, and told them I was headed over. When I arrived, he hadn't put the items together, but quickly began to do so. Once he was done, at checkout, the cashier said I could pay no tax, but the sale would be final. I said, "No, I'll pay the taxes, in case something happens." I got home and we couldn't put the tent together. I called a friend that has a party supply company to assist. He came over and tried to assemble the tent. He couldn't. He said we had the wrong connectors. I went back to the store and told them the problem. "Freddie" came to the front and said I had the right parts, but we were trying to connect them the wrong way. We went back to where the parts were located, and I called my friend. I sent him pictures of what they had, and he sent me pictures of what I needed. They made it seem like I had the correct parts, but were constantly communicating in Spanish. The next morning my friend came over and said they gave you the same parts back! He said he was concerned about that because when I was at the store, he said he heard "Freddie" tell another employee that they didn't have the right parts, but don't tell me. I had to go to another store and spend more money! I've tried to call them numerous times, and they won't answer the phone. I returned to the store with someone that could translate and that I trust! My friend told me that when I walked in, the security guard said, "That's the black girl that was here last week!" We tried to explain the situation to the manager. At first she said, no returns, all sales final. I said no I paid tax, so that I could return any of the items in case something happened. Then she said I couldn't return it because it had been more than 8 days. I said I was out of town and tried to call several times. I told he I had to wait to get someone to come that could translate. While talking to her, the security guard chimed in (in Spanish), and tried to say I bought the tent somewhere else, and was trying to bring back the parts. My friend said he was lying, and that he knew I bought it there. The security guard said to him, how do you know, you weren't here. He said, but I was on the phone with her! The security guard pulled out his club and getting ready to hit my friend. The manager had to tell him to calm down. The owner finally came over and rudely told me though he was looking at my proof of purchase on my phone, from my bank, he wanted the paper receipt! He said Google the name of the store, there's a lot of them. I could have bought the connectors anywhere. We disappointedly left. After returning home and not being able to locate the paper receipt, I tried to call the owner. He said no paper receipt, nothing to talk about and hung up in my face! For a $600+ purchase, I received no consideration. I'm sure I'm not the first person to experience horrible service here, and won't be the last! This probably how they treat most if not all of their customers, especially black customers. I would definitely recommend that no one every spend another penny in this store!

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    Red Tag - discountstore - Updated August 2026

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