they are the best too great people cole and Mrs Sharon aer so sweet and very helpful, friendly and…read moreall around good people.

Sharon at StorageMax is AWESOME! I was in dire need of a storage unit at last minute notice. The…read morefacility is surrounded within a safe and secure location on Bluebonnet and Burbank. It is extremely clean and offer great prices. Sharon went above and beyond to make sure all my needs were accommodated. She was extremely courteous with a very caring spirit. I cannot offer any complaints and highly recommend StorageMax!!!

Unit was robbed and otter storage was no help in figuring it out. Either a inside job or someone…read morethat's living inside the storage facilities. Don't trust these people, very unprofessional. Called to speak to a supervisor and was put onna waiting listing, never heard from anyone. No one's on the property to assist at ant time. Meaning the building in the front is just for looks. Otter storage also had change my lock without notifying me and said they would look into because it was a accident. Makes zero sense. No way to get in contact with the owner or some form of management. Shady, crooked business practices. Their insurance still hasn't got back in touch with me. All around shady. I regret doing business with them. Will make sure every one knows not to do business with this company. * I live out of state now, I only found out because I sent a family member who was visiting to grab some things. So I would've never known. I been paying for my storage this whole time. Change my lock, tryna say I was late on payment but when checked record found out I was on time. Shady business never even notified me. Come to found out my storage was robbed. Don't even know when this happened. Have to file a police report just to get footage but I stay out of state, so it's gonna be a process. Please do yourself a favor and do trust this company. I promise you, you will regret it.

Firstly I was given a unit that does not have a latch on it for me to secure my unit. I contacted…read moresomeone the very first day I moved in and was told that a work order was being placed on my unit for it ti me fixed. It has now been a month and half and it is still broken. I also went to my unit to just to check on everything and get some things and discovered rodent pellets allllll over the unit. There wasn't a clear sign as to if they were still in my unit.

Brian is extremely helpful and transparent with expectations for the rental service. I really…read moreappreciate working with him multiple times throughout the year.

People at the place were nice and friendly, professional. We were very disappointed with the rental…read morethough. They told us it was a fairly new cargo van and had all the tech features. Which it did. We took it back to our apartment and loaded half of the van. Took a break and came back, took our moving wagon out and there were roaches crawling in them. We shook it out and 3 fell out. Opened the back doors and saw one crawling on the tv box. We had to take out the tv box and remove the contents inside to make sure there weren't any inside. Another was crawling around on the bookshelf. It was so disappointing and disgusting.

Clean self storage unit that I can access anytime I need... after hours must input a code, but the…read morecode never fails. My unit is inside. The inside is extremely clean and always smells clean. I have never even seen a piece of trash in the hallways of the storage unit. They have plenty of carts to transport your stuff and door stops, so there aren't any obstacles in your way. I have one of the smaller units, and I think it is perfect size for what I need it for. I always pull right up to the door, I go after hours, unload or pack up and never have any problems. The one thing I don't like, is that the big trash can is outside and hidden... I had to really look for it. I have lots of extra boxes that I don't want and it is a hassle to walk all the way to the corner of the parking to take those to the trash. Other than that, great place!

Do not use this company!! It's the easiest thing I can say…read more Whatever deal they say they're giving you it will not end up being a deal. Go to life storage. For 2 1/2 week and their "month discount rate". I paid $110 for 2 1/2 weeks worth of storage. When it came to billing they lock you out immediately and are nothing but rude on the phone. Not worth it better places up the block