While visiting Louisiana last December my husband and I went to the Washington Schoolhouse Antique…read moreMall. I found the most beautiful cypress dining table and chairs. We fell in love with the set but, how to get it home? We live in Olympia, WA. Once we returned home, my husband began investigating shipping companies and found Baton Rouge Packaging & Shipping. He contacted them and explained what we were after. They drove to the Antique Mall to check out the table. We purchased the table and chairs and BRP drove back to the antique mall to get the table and chairs. The product arrived without a scratch!!! Their attentive care in packaging our new table was amazing. The crate arrived in excellent condition and the table/chairs were secured inside the crate and everything was in mint condition. I highly recommend this company for your shipping needs. They exceeded my expectations! THANK YOU GENTLEMEN.

I've went there multiple times, and there clearly is a lack of customer service or sense of…read moreurgency. I'm sure FedEx would not approve and they are not a good representation of the brand.

I needed to ship 2 photo canvases to NJ and again Pack Rat not only took great care with wrapping,…read morebut my package made it safely in less than a week during holiday season via USPS! Customer service is excellent!

Almost want to keep it a secret so the line doesn't get too long :-) I live in the neighborhood…read more It's exactly the kind of cute quirky local pack and ship place I wish there were more of these days. Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies! I found it because my printer was down. It's one of my new favorite places. Local Nola at its best. Growing up my Mom always called small businesses with heart and charm "we try harder places". It's not glossy, not corporate, it's adorable and the kind of place we see all too often disappearing here. I went in low key grumpy & in a hurry, left with a big smile on my face.

Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

I've been meaning to come here for sometime now. After taking a sculpture class, I needed some…read moreserious supplies. Joanne (the owner) was great in answering all my questions and offering a solution with a partial roll purchase. I ended up buying a rather expensive roll of wrapping paper. It'll be perfect for any occasion here in the big easy, it is the most gorgeous heavy weight of black paper with little gold fleur d'lis. If you're looking for a bags for your business, planning a party, baking up cookies for the neighbors or simply want great quality paper of any kind.....this is the place to come. If it's your wedding, baby shower, flag day or birthday, rest assured that if I'm invited you'll be getting your gift wrapped in my new Saints paper, lol.

I'm a NOLA reborn lady. I just moved back here after 30 years living in Texas and Colorado. Gosh…read moreit's good to be back "home". My husband and I have recently purchased a business from a lady who absolutely loved Royal Paper & Box and couldn't recommend JoAnn higher if she tried. And after two short (ok not short) heart warming conversations with her I was all in! These people bring back the practice of listening and going the extra mile to make sure your customer evokes your friend because they truly appreciate you and your business. JoAnn spent valuable time in getting me up to speed on how my business has ordered from them in the past. They went the extra mile in responding to MY MISTAKE and delivered products to me on non business hours! Just fantastic customer service. I'm looking forward to a long successful partnership with them and a solid friendship too! Buy local folks you won't get this type of service and attention on the internet where you're just another number.

I have worked with Metro Moving several times and they are always a pleasure. They're reliable,…read moreprofessional, and thoughtful. The crew always takes great care of my things and gives excellent service.

Movers showed up on time and communicated great with me throughout the process. They helped…read moreuninstall my wall mounted TV which I did not include in my original scope. They confirmed the location of boxes as they moved into my new apartment so everything was ready to unpack. I will be using in the future.

I reserved a truck and auto transport, along with dollies and furniture pads. I recently learned…read morethat these items aren't all available, and what is available is in 2 different locations. This doesn't work for me because the locations are 10 miles apart, I would end up leaving my car stranded somewhere. I tried to get help from one of your supervisors, but she would not provide a solution that works for me. The best she could do was to pick up the truck and trailer 30 miles away, the dollies locally and could not find any furniture pads. I have already paid Uhaul almost  $1000 for packing supplies and labor, and all that money is wasted because of this. Please tell me why you can't honor your CONFIRMED reservations!!!!

I will never rent from this location again! I was over charged on my card for my rental. The owners…read morecomputer is very outdated and he doesn't seem to know how to work it. I have been fighting for a week to get my bank charges corrected and get back my NSF fees which I should not have gotten!! I would NOT recommended this location!!

Gosh, I am bummed to see the reviews so low here. I had fantastic experience here form start to…read morefinish. The only odd thing I experienced was that I booked for one location, but it got changed to another location. Thankfully, it wasn't too far and I was still able to get to it in a timely manner and still end up at the next location I needed to be at. Upon arrival, I walked up to the counter and I was taken care of fairly quick. Signed, sealed, delivered and I was on my way with the 10' U-Haul truck I needed for 24 hours. It was too easy. Truck was clean and spacious enough for us to move all of our stuff. Make sure you are aware of when you place your order that it starts at $19.95 and it can go up from there pretty quick because they charge mileage. Even though you are quoted a price, when you pick-up that price could change, when you drop off the truck just depending on how much you drove with it. Though I do not prefer this pick-up location, it was easier than the other location I picked up before because this is an official U-Haul store. Need boxes, packing tape and other moving accessories, they have them here. I ended up renting a handtruck with my order, which was extremely helpful in the moving process. The customer service was quite professional and I was so glad that I ended up using this location. I highly recommend this location.

These people have no sense of urgency, we waited in line for 20 minutes while the lady behind the…read morecounter chit-chatted with her friend. I finally asked if they minded helping us sometime today and they rolled their eyes. Took entirely too long to get my reserved vehicle. Lady also took pictures of my drivers license on her personal cell phone. Wtf?

Again they did a great job!…read more I always rely on Mr Paul and his fantastic team when I purchase artworks at New Orleans Auction House. Mr Paul is very precise, correct and professional. They picked up at Auction House, packed (in double boxes) and shipped (with DHL) my very fragile art ceramic (Edition Picasso): the ceramic dish arrived to Italy promptly, packed perfectly and all for a reasonable fee. For me they are a guarantee and when my works of art are in their hands I feel calm and reassured. I always highly recommend them. Nicola Pontalti - Italy

Very clean store, and lots of open space if there is a line. There was not one when I went in to…read moredrop off my package. I had to ask for a receipt, otherwise smooth sailing. They sell packing supplies, as well.

Great service! They are knowledgeable, efficient and friendly. Quick & easy packaging and returnsread more

From the owner: Locally owned business that offers shipping, custom packing, packing supplies, suite boxes,…read morevirtual mailboxes, faxing, digital faxing, printing, shredding, gift wrapping, and gift assembly. Ship Lafayette services are for businesses and residential.