Been taking my pets here for many years for routine and emergency care. Get top quality treatment every time.

This is the best animal hospital I've ever been to, all three of my pets recently had health issues and two of them didn't make it (cancer and old age nothing they could fix) and the staff is always so kind, they offer humor in a hard time, comfort as you cry, and a private space to go, all things above their pay grade and yet they truly do offer all forms of help. I couldn't imagine a better place to take you pet, these guys are heros to me. Thank you neel. RIP Kambo the dog and Sweetie the cats read more

--Excessively Prolonged Wait Times-- They won't tell you, they won't warn you, they won't check on you, they won't apologize for keeping you in a waiting room for several hours. I came in late at night because of an emergency. I waited from 9PM to 4AM. That is 7 hours of waiting! Both my friend and I were getting bit by fleas or something in the waiting room. Also, they should have given us an estimate of time. Anything sort of update would have helped us to psychologically endure what felt like eternity. Things that could have made my wait a bit bearable: 1) Send someone every hour to reassure or at least comfort the customer. Even just a simple hello or hey how are you guys holding up. Literally, just the idea of human contact. 2) Let the customer know that there are snacks available in the vending machine. It took several hours before realizing this. 3) Let the customer know that there's either water or some coffee available. 4) Give the customer the option of leaving and coming back with no penalty or fees, especially if it they have to wait for many hours. Waiting in a Gray Painted room for hours and hours and hours begins to feel morbid and depressing. I started walking around and talking to others who had been waiting even longer. The couple in the room next door had fallen into a deep sleep on the hard floor from waiting so long. Heads up concerning payment: They do offer tap Pay. They charge about $135 for a walk in visiting fee. I suggest going elsewhere if you have an emergency at night. If you are you reading this, and you are a customer, and if you are already waiting in a waiting room just like I was... I'm very sorry. Good luck, and hopefully your pet is okay. read more

Red Plains Veterinary - The gray painted room that I had to wait in for more many hours. I still don't know what animal is in that canvas photo. - Veterinarians Near Me - Oklahoma City, Oklahoma

Very clean ,most of the employees were helpful and sympathetic. Be prepared to be there for several hours .I have been there 2 days in a row still no tests results and my baby is still uncomfortable and Its Monday still have not heard results .one employee told me she cant control when the tests are read . This i very expensive clinic but it is open 24 hrs 7 days a week . read more

They don't care about your pet, only money. The practice manager doesnt take concerns seriously either.

Howdy Do ? ! We took Titus to Neel as our regular Vet was not qualified to make a determination of cancer problems it appeared he was having . Everyone up front was Very helpful . Upon Dr Robberson checking Titus out we were given a host of ideas , thoughts , remedies , & treatments & some that did not include them . It is a Very clean , efficient facility & we plan on doing further business with them . Thanx for the help ! read more

Unfortunately can't recommend at all. Came home from work to find my 12 year old cat having trouble breathing. Looked up 24/7 vets and saw good reviews so rushed him here. They took him back immediately (Pro) and were professional and kind getting history and background. Had to pay $200 deposit and give my drivers license up front (odd but--okay.) Once I was taken into a room the vet explained 1,000 causes could be behind this and noted he needed an X-ray. No problem. We did that and I was left for a while. When she returned she closed the door and told me he had cancer tumors and lungs filling up and needed to be put down "now." How could that be assessed without blood work? I am still suspicious that my cat DID NOT NEED TO DIE. I was hysterical of course but agreed and filled out paperwork for cremation and paid the cost. I kept asking to spend time with him to say goodbye and was reassured multiple times my techs I would get that chance. I was left to wait over 40 minutes. I could not stop crying. When I was taken in the back--before I even reached the cage to hold him--the vet had begun the injections. He died. Blood poured from his mouth. She asked if I needed "time with the body." After he died and was wrapped in a puppy pee pad--blood all over his face mouth and front paws. I couldn't handle it. I was left to find my own way out. (The cages and oxygen tents are way way way in the back.) No receipt. No carrier. No instructions. (Major con). Was sent a nice sympathy card in mail by practice (pro.) I had to call multiple times and text to ask for a receipt and for updates on when to expect the ashes and so on. No luck (kept being told they'd sent it but nothing.) so finally had to drive there. Got receipt and was told it would be 2-3 weeks on ashes and they'd call me. No problem. Then 10am next day get call that ashes there (making me suspicious they were there the day before.) (Con.) Based on the numerous cons and trauma surrounding the euthanasia I feel I would never return or recommend. All of my friends have said this is not how euthanasia should work--normally you get at least a few minutes (or even sixty seconds) to kiss the pet and say goodbye--but this was not my experience at all. It was around 11pm at night and I think it may have been a rush due to shifts changing or something. Clearly people working here did not want to be there. I heard lots of chatter in this regard while waiting for the extended period of time in the mourning area. Regardless--it was harrowing and expensive (over a thousand dollars.) I was never given a price for the euthanasia or cremation until my card needed to be run and my pet languished in suffering. Sorry because I believe it was all due to the conduct of the vet on my case but I cannot say anything positive about this place at all. This was my first pet, my world, and it was handled like a scene out of a Mel Brooks movie. Any other vet (or even no vet at all) would have been better. Would give negative stars if I could. DO NOT TAKE YOUR PET HERE; READ THE ONE STAR REVIEWS read more

Red Plains Veterinary - Kiki in healthier times - Veterinarians Near Me - Oklahoma City, Oklahoma

WARNING: My Advice - If You Love Your Pet, Stay Away From Neel Veterinary Hospital My little Keeshond girl, Dusti, had a medical emergency. I took her to Neel. I feel that I made a huge and almost fatal mistake by trusting her care with Neel. It's taken me two weeks to get over the guilt I feel for entrusting my little girl's care to Neel Veterinary Hospital. I strongly recommend that if you care about your pet, do not take them to Neel. Please try any other option before going to Neel. In my opinion, I've never met a more shady, incompetent, lazy, money-driven, bizarre, and quite frankly, dangerous veterinarian establishment. It felt to me that the Neel Veterinary staff was determined to kill my dog - either through incompetence or administrative policies that not only made no sense - but also seemed to be haphazard and not in line with best practices. I paid my $1800 bill and ran out of there as fast as I could with my dog. I did not feel that she was safe with them and while I was in the waiting room observing, I had grave concerns about some other people's pets too. It's taken me two weeks to mentally prepare to post this review because I needed to calm down. Now that I've processed what occurred, I feel an obligation to warn others in OKC. Please DO NOT take your pet to Neel. Please. As a dog and animal lover - I beg you. Based on my experience, I believe that your pet could be harmed at Neel - potentially fatally. I know OKC is limited in emergency veterinary services. If you have to take your pet to Neel for an emergency, I recommend getting only the bare minimum services necessary to stabilize them and then go to a more professional, competent, and safe veterinarian immediately. Again, based on my experience with Neel two weeks ago, I cannot stress enough how strongly I feel that Neel Veterinary Hospital is dangerous and could possibly harm or kill your pet. This isn't about money. It's about making sure your fur baby is safe - which I strongly feel is not the case at Neel. Please learn from mine - and the other patients' one star reviews - I do not believe Neel is safe or competent. read more

Pro: big parking lot, nice staff, big waiting area, clean interior. Con: none. I will start by saying that there is no animal hospital that has good rating. There will always be mix reviews and you just have to take your chances. Our dog started vomiting five times last night and then at about 4 am but sister heard some noise and woke up to see that the dog had swallow an underwear. So, after looking online we found 3 animal hospital all with mix review but decide to try this facility. We arrive around 5 am and there were no other people so we check in and front desk made us sign a 250 dollar deposit and the dog was taken back. The doctor was knowledgeable and after getting some fluid we decide to take him home and monitor. All in all, had a slightly above average experience here. read more

Red Plains Veterinary - Triage level sign - Veterinarians Near Me - Oklahoma City, Oklahoma

They were prompt in their care. They took great care of my Filbert. He's alive and thriving thanks to Neel's excellent care.

I came to Neel for an emergency visit with a pregnant in labor frenchie who started early. TBH I was a wreck and they could tell. Trinity met my energy with such kindness and understanding and it was easing my stress by the hour cause I was there for a few. Dr. French also knocked it out of the park with her knowledge and making sure I was understanding what was going on with my dogs body. YouTube is wonderful but someone with firsthand knowledge standing in front of you with said knowledge is VERY UNDERRATED. They knew I had a plan with another vet and this wasn't part of it but they were trying everything they could to keep me on said plan. By morning the puppies had not come out and they said that she was stable enough to continue with my plan with the other vet. The cost was reasonable as well for the services that I had received. And the service was 10 outta 10. read more

Red Plains Veterinary - Mama with her babes. - Veterinarians Near Me - Oklahoma City, Oklahoma

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Dr. Lavender is wonderful! She took amazing care of our 15 year old female Papillon, Riley. She had an urgent need for surgery on a holiday weekend. Dr Lavender thoroughly communicated with us through it all. She was committed to helping our baby. I highly recommend this Dr! We cannot sing her praises enough. Thank you ! Daisy was also very kind and helpful. With much appreciation, Kelly and Lisa read more

Red Plains Veterinary - Riley after a "spa day". - Veterinarians Near Me - Oklahoma City, Oklahoma

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We have spent THOUSANDS of dollars here since we first found our dog. She had heartworm that we spent so much time and money treating. Our 6 month supply of Simparica is gone, so we've been trying to get it refilled. It's been a WEEK and we've talked to multiple people who said they would handle it. Now we are 3 days past when she was supposed to get it ... they still haven't filled it and it's been impossible to get ahold of a real person. This is genuinely pathetic and we will NEVER be returning here after years of being loyal patients. Get it together. How are people supposed to trust you with their animals when you can't even handle a simple prescription??? I would also like to add that they almost killed our cat last year because they were so scared of her moving around LIKE A NORMAL CAT that they had us give her way too many meds for her weight. She was literally throwing up all over herself and became completely lethargic. They never apologized or accepted responsibility for the fact that the only reason she reacted like that was because of the dosage they prescribed. read more

TERRIBLE EXPERIENCE!!! Came in for a sick dog, office staff seemed friendly and helpful at first but then the tell you they will be with you in 5-10 mins after "checking you in" . Fast forward 1hr, I had to go out and ask for an update. They said give me another min 45 mins later still nothing! The rush you to get you checked in just to charge you the "exam fee" then let you sit. The "medical director" just standing around not doing anything talking to two other employees as people are waiting in rooms for 2+ hours. Ashley French should be ashamed of herself and her team. The completely failed as a staff to help in any sort of way. Long story short AVOID THIS PLACE AT ALL COSTS! Ended up paying $130 for my dog to have his temperature taken and a 3.5 hour ordeal. read more

The staff, not the doctor, has bad attitudes. When people bring their fur-baby in, the staff should show compassion. Instead, this place treats you as if you're a bother. I would have never come here had my usual hospital been open. I will find another backup for emergencies. Hopefully, I will never be in a position to have to go back to Neel's. read more

while dog sitting for a friend recently one of their dogs was severely injured and my vet recommended going to Neel. Surgery had to be performed and here are the first set of things I was told that were not accurate 1-said surgeon would be in at 10am and surgery should be completed by 1:00 pm and then the dog could go home. SUGERY DID NOT OCCUR UNTIL AFTER 3pm AND I BROUGHT HIM HOME AROUND 7:45 pm 2-provided me with a text option to check on the dog while there. I TRIED THIS TWICE AND NEVER RECEIVED A RESPONSE 3-dr called around 12:30 stating they were starting surgery very soon. THIS WAS NOT THE CASE 4-Dr called at 4:30pm stating surgery was complete and he would be ready to go at 6:30pm 5-I arrived at 6:40pm and had to wait an hour for them to get him ready to go home 6-tech said they don't really have cones that would fit this this dog so they "rigged" gauze around his neck to try and hold the cone on. The cone was also extended at least 2-3" more that necessary. THE GAUZE QUICKLY RUBBED THE DOGS HSIR OFF AND STARTED WEARING THROUGH HIS SKIN. I REMOVED THE GAUZE AND CONE, CUT IT DOWNNAND ATTACHED TO HIS COLLAR CORRECTLY. I GUARANTEE YOU THAT THIS IS NOT THE FIRST SMALLER DOG THAT HAS NEEDED A COLLAR SND THEY DO MAKE SMALLER ONES This emergency experience left me extremely unsatisfied with the services provided. I will not return to this place of business and have advised to owner to not return as well. read more

Night shift Vet dumps her medical responsibilities on to her technicians who are not qualified. They perform procedures an animals without pain medication. The night shift Vet never updated me or talked to me about my dog's condition. My poor pug was in worse condition after I left Neel Vet hospital. I do not recommend this hospital for emergency care. read more

Worried more about money than actually helping. They made an already horrible situation 10x worse with their unprofessionalism.

If I could rate them ZERO stars, I would. Ridiculous that a veterinary hospital is asking you to email pictures to them WHILE you are in one of their waiting rooms instead of going in TO the room to CHECK the pet's wound. All after having you wait an hour. Reconsider your career if you will not go in with a reactive dog. What dog wouldn't be annoyed after waiting in a new place, with random people, WITH AN OPEN WOUND. Should one still be forced to pay after receiving the same medical advice you would get from ChatGPT???? Do better. #ReactiveNOTAggressive read more

Staff have been amazing during my fur baby's stay. Dr. Donnelly, and everyone in ICU, treated Bentley like family. It is difficult when animals are sick, but they have been so caring. Research was done and specialists contacted to get him the best care! read more

Came here worried about our kitty. They got us seen in-and-out within about 20mins. They were very helpful and seem very kind. The veterinarian we spoke with was fast and efficient and gave us some really good advice. read more

I have lost all respect for Neel Vet Hospital. I believe it's all about the money. My dog decided to dig in a mole track and got into some mole poison in the hole. I contacted the manufacturer of the product and they have a veterinarian consultant who informed me to get the dog to a vet asap. This is a vet who is familiar with the product and effects. I go to Neels and they want us to call a disease center which costs $89 just to start a new case for the Neel vet to consult with. Why? The Neel vet didn't want to talk to the vet associated with the product manufacturer who knows the product. That's the first red flag. Next they want to keep the dog overnight and charge upwards of $1500. So the tech who was explaining the vets treatment plan finally says after I balk on the expensive treatment, " You could give her some Milk of Magnesium." It's all about the money. More background on this. When I talked to the vet associated with the manufacturer they said the dog would have some symptoms between 15 minutes and 4hours of ingesting. I told him she vomited 3 times. He said to have her checked out immediately. He set up a case and said to have the vet call him. So the trip to Neel. I gave them the phone number and case number, but they didn't want to call them. Neel said they have to call the hotline that wanted to charge me. read more

The day before yesterday...my baby Cuppachino had to have her eye removed. Unfortunately after we got in the car go home...she died. It doesn't change my review. She was a senior bunny and gi stasis kicked in from what the tech told me though it wasn't definitive. She did pass away. The staff was kind and compassionate. My daughter and I went yesterday to get her body to bury her. The staff was still compassionate and kind. It was a horrible ending to what I hope would be her coming home with me. I am so sad but I would take any of my animals back there. I had a great experience with staff...Just unfortunately my bunny didnt make it. She was stable at least 4 hours after her surgery. Sometimes rabbits are so fragile. We wrapped her in a blanket that said I love you. Wrote letters and put flowers on her. They gave us a little coffin box with her name in pretty letters. She is now resting with my other bunny who died in 2022. I am sad of course but...the Neel team from entrance to exit..was wonderful. read more

what's the point of an appointment when you have to wait an hour or more? I had a great experience at Lakeview

Though our outcome was not how we wanted it for our dog, we had an overall good experience with all the employees at Neel Vet Hospital. Our dog was hospitalized for five days for IMHA. We came to see our dog twice a day, and called once or twice a day for updates. All staff members we encountered were friendly and helpful. Dr. Schrader helped us the most and spoke honestly about results and plans for Millie. She gave us time with our dog before the end and tried to put us at ease during a very difficult time. It is crazy expensive, but in our experience, they did a lot for us and our dog while she was admitted. read more

What a crummy experience. Attempted to bring my dog in to be seen for a cough. Staff asked us to wait in the car (no problem with that) and estimated it might be twenty minutes because we were "next in line." We were also next in line at the 40 minute mark and the 60 minute mark when we left. I understand it's a 24/7 clinic and they see emergencies, but would it kill them to provide any substantive information rather than just giving a canned answer and dismissing you? By the third time I came in and they had to ask who the animal to be seen was, I realized we were probably forgotten about a long time ago and they probably weren't going to call us at all. I can't speak to the quality of veterinary care, but based on how little the staff cared about providing even the barest customer service, I would set my expectations on quality of care pretty low. read more

I cannot thank the staff here enough for taking care of my baby as best as possible. We unfortunately had to put her down and Dr Mack was an amazing person to my baby. I am heartbroken but happy we were given the choice to end her suffering peacefully. I cannot think of a better team than what this hospital has. I appreciate you all. Enjoy the photo of my precious one before being put down. read more

Red Plains Veterinary - My happy baby - Veterinarians Near Me - Oklahoma City, Oklahoma

They took great care of my baby! She had a pancreatitis flare up and had to stay there for a day and a half! We got there at 11pm and it did take awhile to be seen because they got busy with critical animals. We didn't leave until 5am the next morning, but they were good about calling me and contacting me about my dog. read more

Red Plains Veterinary - Veterinarians Near Me - Oklahoma City, Oklahoma

My girl dachshund is 15 years old The other day was like any other ,she loves to walk and go places We had been on walks this day and we were winding down for night ,Heidi (my girl ) threw up 2 times ,big throw up with blood in this ,which was terrifying and scary ..we rushed her to SW vet clinic but were turned out due to only one vet !!! So they directed us to Neil veterinary hospital ..they where busy as well and got here at 10pm ...we waited till 2 am to speak to us but she was very knowledgeable..she told us what they thought and told us they'd be keeping our pup and to be in ICU I believe these ladies and their team are compassionate about us and our pet ..I really liked the text messages they send and keeping us updated Today 3 days later Heidi is home and just resting and we took her to our Vet today Thank you read more

Here's an unusual and surprising review. A few days after one of the worst nights of my adult daughter's life, she said Neel Veterinary Hospital was excellent. On that horrible night, she brought her beloved Pomeranian to Neel Veterinary at 10:00 PM. He was having severe physical suffering caused by his failing heart, and it escalated during the night. Although the very attentive staff and veterinarians treated him constantly for five hours, at 3:00 AM, the veterinarian recommended that her fur-baby be euthanized! Although my daughter was traumatized by this very unexpected and terribly shocking evening and night.....she was able to say that the staff was very caring, attentive, and kept her very informed all night. She said the veterinarian was excellent, and she would recommend Neel Veterinary, especially in times of pet emergencies, or after hours for most vet hospitals. read more

PLEASE DO NOT BRING YOUR BABIES HERE. THEY KILLED MY KITTEN ON 12/27/23 DUE TO MALPRACTICE. THEY ADMITTED FAULT & REFUNDED ME BECAUSE THERE IS NO DENYING SHE WOULD STILL BE HERE, HAD THEY DONE THEIR JOBS. The details: On Christmas eve 2023 I brought my kitten, Helena here because she had a bowl obstruction. She was tiny, so they said they would need to hospitalize her, so they could put her on an IV drip, give her enemas, and a very low dose of lactulose. Everyday I visited and I called every 3-5 hours and every single time, I was told she was doing great. Several of their staff members said they were parading my kitten around, they never sat her down, they had her in a blanket and were showing her off to everyone. (Which was not the treatment I was paying $2600 for and definitely not what she needed.) On day 3 I received a call from Doctor Neel saying she was doing great and would be released the following morning. She stated she "has a great appetite and has been eating really well." Why, in the world would they still be feeding her when she is so backed up and receiving fluids via IV? Me and my son went in to visit her just a few hours later, thinking everything was fine. We chatted with one of the girl's "Lauren" and she again went on and on about how adorable my tiny baby kitten was. She said to me and I quote "she's so cute, we all love her so much, you're never getting her back." (Little did I know) She then walked me and my son to the ICU waiting room and told us they would bring Helena out to us shortly. 20 mins later a different vet tech came out to tell us she was having trouble breathing and they were giving her CPR and they didn't think she would make it. I begged them to let me see her, there she was her tiny body mutilated by their clamps and tubes, she was already gone. I begged them for answers and all they told me was "we don't know what happened. It happened all of the sudden. We're so sorry." My son and I sat there sobbing our eyes out and I asked to have them bring her to me. Within minutes of all this taking place and with her lifeless body laying on my chest, they sent in someone with a clip board to tell me there was still a remaining balance of over $400 and "how will you be paying for this?" The next day we contacted Dr. Neel who wasn't even aware she had died. There is clearly zero communication between different shifts. We asked her why she was feeding her and how much. They were giving her half a can in the morning and half a can in the evening. Which is the same amount my healthy adult cat eats on a good day. She told us "well, she had such a good appetite." Clearly we know this, that is why she was in this critical condition. She apologized and refunded us. But nothing can bring her back. Since then I have shared my story and they blocked me. I have had countless people contact me with their own horror stories of gross negligence with this place. I wish I had known better. Had I not shown up when I did, I would not have gotten to be by her side as she left this world. Which is very suspicious to me. I believe they treated her like a play thing and when they were done they set her down and forgot about checking on her until I showed up asking to see her. That is when they noticed she wasn't breathing. That is why they left us in the dark, waiting in the lobby for 20 mins while they covered themselves. They over fed her, they gave her back to back to back enemas. When I first brought her I asked "what if these treatments don't work? Then what?" They told me surgery would be next. I told them, if it came down to it, I was willing to pay any amount to save her life. After day 3 of no progress, why was this not their next step? Why were they telling me she was fine? Why when I called for updates, were they just going on and on about how cute she was? This is 1000% their faults. They did EVERYTHING wrong and my sweet little, Helena paid with her life. So please, from the bottom of my heart, PLEASE KEEP YOUR BABIES SAFE. Take them to Blue Pearl. Take them anywhere but here. read more

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We were there for 4 hours and all they did was check his vitals. we had to ask to get an update and all they did was tell us that a doctor hasn't even seen him yet. I get that there are other animals with more urgent matters but he was peeing blood that should've been taken at least a little serious in the 4 hours we were there. there were times where it had slowed down and even when there was less people they still didn't check him. horrible experience we weren't even with him and all he was doing was probably sitting in the cage. read more

My little dog has had care at two different 24 hour Veterinary Hospitals in the past 5 months and the experience we had at Neel Veterinary Hospital is by far the best! It was excellent! We had a long wait upon arriving but that was expected because we walked in without an appointment, and the waiting room was busy on the weekend. Dr Waltman was the vet who attended my dog. She listened carefully and was thorough in her examination. She ordered tests and explained the results of those tests in a way I easily understood. She made recommendations that as they are followed, should enable my little dog to have a more comfortable and happy life. I was very impressed with Dr Walkman and with her assistant, Maggie, and would not hesitate to call again should the need arise. I might add that as we were waiting to see the vet, a lady and her little dog checked out and were leaving when she stopped, looked at those of us in the waiting room, and declared, "You came to the right spot!" read more

This place has helped me feel at ease on multiple occasions with my accident prone pup! Thank you Neel for always being there! They are kind and quick! read more

we had a sick dog coughing up blood and disoriented, and had a seizure. they didn't even draw blood or even a toxin screen . it was a joke and won't be back . waste of my time and money . read more

They might have good doctors but there system sucks. You can check in when no one is in but by the time they check you in 4 people come in and they move you to the back even though your animal is hurt. They put you in a room and we waited 2 hours for them to come in and sedate the animal so they can asses it. No one was in the waiting area again when we walked out. They need a better system getting you checked in and seen. I guess if your desperate go there at night or on weekends since no one else is open. And yes one cat came in not peeing right, not life threatening so not everyone they put before you is critical. So you get to sit there and watch your animal hurt while they get to everyone but your animal. Been here more then once and it has always been the same thing. This was on a week night not even a busy weekend. Going to start waiting and taking them to a vet during the day. read more

I have nothing negative to say about the treatment of my animal / the vet staff. But the night I came in here to have one of my household cats checked on (turns out she was dying and died that night) the older "security" had made a "joke" toward me about something along the lines of "smile it's not that serious" then laughed in my face. He said something to me I did not understand and then made said comment. Kinda a weird thing to say considering my cat was dying. I wish staff was more professional read more

Had to take our cat here on Memorial Day for a possible infection as our regular vet wasn't open and we didn't feel like we could wait. We did have to wait, but that's to be expected when you're talking about an emergency vet that is open 24/7 and especially on a holiday. We were originally told it could be a 6 hour wait to have our cat seen (they did check him almost immediately to make sure there was nothing serious going on and there wasn't). In the end, it ended up being 3 hours total and our cat was given some medications and we were sent home. The staff was great as was the vet that treated our cat. This won't be our regular vet as we already have an established relationship, but I would absolutely bring any of our cats should the need arise. read more

Very friendly staff, I felt understood and heard. My dog had jumped off the high side of the couch and tweaked one of her hind legs. She was non weight bearing initially and hours after was only toe touching when walking. I called and walked in same day, they were busy. About 4 other patients ahead of us. Because of the severity of a possible break they were able to take my little one back within 20 minutes and do X-rays which took about 15 minutes. Turned out to be a bad sprain, and tear of a ligament. They do require a deposit up front to see your pet. And will be refunded if services turn out to be less than deposit. Even though the front desk was getting one phone call after the next and many walk-ins they handled everyone pleasantly. Doctor was very informative, and caring. My pet was prescribed Gabapentin for pain and crate confined for a few weeks. Now is doing well. Thank you to the staff and doctors who took care of my littles, and did so nicely! read more

DONT TAKE YOUR PETS HERE!! Taking your animals here could be sentencing them to death they absolutely suck!! They care about money and that is it I have had numerous issues from this place between myself family and friends!! They charged me thousands of dollars for little work on my dog that ended up getting narcosis and was going to cost me more due to their lack of give a sh*t and urgency and now she has been put to sleep due to them!!! We were there for over a hour with her doing the processing and they literally tied her up on the floor and had us sit there for over an hours not doing anything to help her. She should have went in to surgery immediately with the amount of blood loss and damage but instead they screwed around and didn't do anything for her. She was my family dog of 9 years!!! Pictures attached are kinda graphic so be aware!! read more

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