I can't say enough positive things about Hesvenly Pets!
Everyone that I made contact with, from my phone call to get information to picking up my sweet Lucy, were phenomenal!
I had a sweet mini schnauzer that I inherited that had a multitude of physical ailments and was taking 5 different medications. She had a hard life before me and unfortunately I only had her for just over 6 months before she passed in our arms. We had grown to love her immensely and miss her dearly.
The phone call was made a few hours after she passed. We found out how much it would cost and after asking twice, as we could not believe how inexpensive it was, we got the information as to their location. We also found out that they offer to pick up your furbaby if you so desire. We decided we wanted to take her, so we could see the place and to also give us a bit more time with Lucy. We also found that they are available 24 hours a day, seven days a week.
We made the long drive to Heavenly Pets, which was difficult to find, but they made it just a bit easier to find with arrows as to where to park and to find their entrance.
When we first arrived, noone was at the desk, so we waited a bit and soon a gentleman came to the front. He was tending to someone else's baby who had come in just before us. He was kind, offered his condolences on our loss and explained that the process they utilize is with water and the process is more environmentally friendly but does take longer so it would be a week before we could pick her up. He showed us the urn or beautiful box that her remains would be in and explained they would take her paw prints and put them on the outside of the box along with her name, date of death as well as a few words that we would like to add. It was all very nice. He was very profesional but he showed compassion and understanding and offered us ss much time as we needed with Lucy before he would take her. We really appreciated that.
When I picked up her remains. I was greeted by two women. They asked for Lucy's name and then one went to a room in the back to get her. The other woman asked me what kind of animal Lucy was, how old was she, how long did we have her, questions that made me feel they cared and wanted to know about her life. I was touched by this compassion. They didn't need to do that. I mean, I already had paid for their services when I dropped Lucy off, they had my business, they weren't making small talk to build a so-called rapport so as to get my business...they already had it. This was true compassion, real kindness, that they offered and freely gave me. When I cried as I received that little pretty wooden cherry box that held my Lucy, the other woman offered me a hug. I felt the genuine caring this woman had, the desire to offer comfort to another human being who was hurting. I knew that their service was much more than just a business. They offered more than cremation for people's pets. This is their calling, their mission, if you will. They have heart, truly caring about the human side of their business. I needed that, although I didn't know or understand it at the time. I sincerely appreciated their genuiness, compassion and caring hearts and how freely they offered all of it.
If you are in need for cremation services, first, please accept my heart-felt condolences. I am sorry for your loss, truly. But this business, which it offers, oh so much more, cremation for your furbaby, they have and offer compassion and sincerity in caring about you and your grief process. I have three other urns that sit next to Lucy. Four different crematories that I have had used due to the passing of my babies. But, I tell you what, Heavenly Pets in Moore will be the ONLY place I will take my babies in the future.
I unequivocally and whole-heartedly recommend Heavenly Pets in the event of needing cremation for your furbaby. They are VERY reasonable in their pricing, they are professional, they do their jobs very well and they care, genuinely care for their customers. read more