I had a great experience! First and foremost it was clean in there. The prices were about the same as everyone else. I got what used to be a deluxe pedicure with the jasmine scent. It was $60 plus $15 for the gel polish. She took her time and gave a very good massage. I will be going back! read more

Red Nails - Gel pedi with jasmine scrub/lotion - Nail Salons Near Me - Richmond, Virginia

I recently visited this salon for a pedicure, and the experience was extremely disappointing. The technician rushed through the entire service, and the polish job was so uneven and messy that it genuinely looks like something I could have done at home. Despite the poor quality, I was charged $90, which is unacceptable for the level of work I received. I won't be returning and cannot recommend this salon based on my experience. read more

I was very disappointed with my experience at Red Nails. I came in for an acrylic soak-off, but ended up doing most of the work myself by soaking my nails in acetone with little assistance. On top of that, several customers who came in after me were serviced before I was. I understand places can get busy, but the lack of attention and customer service made the experience frustrating and unprofessional. read more

When I say.. "NEVER AGAIN".. please believe me. First of all, shame on ME for trying a new spot that's closer to where I live opposed to staying loyal to my regular nail salon.. It was a day before my birthday and I wanted to squeeze in a pedicure after work. I told them it was my FIRST time coming there, I don't know if they understood because nodding doesn't confirm but I proceeded to sit in the chair that was pointed out to me, soaked my feet in scorching hot water for at least 15 minutes, I didn't complain because I'd rather it be hot than cold. Then, my nail tech walks inside from taking a smoke break and after she greets me and cuts my toe nails, proceeds to wash my feet.. the water was unnecessarily soapy.. I was very confused because my feet were not dirty.. Then, she takes the cloth that's under my feet and fans it towards me and I get splashed with water and toenails. I say "Umm.. you splashed me. Please be careful." She says "No no no." I say "Yes yes yes." Weird.. moving on, I show her the nail design.. I wanted white base with a black design on the big toe. She proceeds to paint my toenails black.. I show her the picture again and she wipes it off after realizing she made a mistake.. She polishes and then we get to the design. Shes positioned my phone towards her.. attempts 3x and finally says, she can't do that and all white looks better. I say "Can anyone here do the design?" It is quite simple. I will post a picture of reference. Then, she proceeds to show me a bunch of stickers and I tell her I'm not interested in that. I am an adult, not a child."She says "We busy.. no." So I say.. "Fine, all white" since I realize, I have no choice. Then at the very end.. I pay.. she stops me at the door to grab her phone from her bag.. and confirms everything processed and says "Okay, thank you." Rude.. she really assumed my payment wouldn't go through after she gave me poor service and bad vibes. Please stay away if you know what's best. $50 is the same price I would have paid at my own salon for a gel pedicure for a much better experience plus champagne. Hope this helps someone. Side note: The nail tech tried to tell me several times my toe shape would not allow such a design. read more

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It could really use a good overall cleaning and refresh. The services themselves were good, but if you're in a hurry, this isn't the place for you -- everything moves at a very relaxed pace. We got two pedicures and two gel manicures. They still had Christmas decorations up, so the space felt a bit dated and in need of some freshening up. Prices weren't outrageous, but I was never shown a price list, and the total came to nearly $200 with tips for three people. read more

Hands down one of the worst salon experiences I've had. The older lady who worked on me was rude, impatient, and shockingly careless with both my nails and waxing. She rushed through everything like I was an inconvenience, showed zero attention to detail, and had no concern for comfort or hygiene. My nails came out sloppy, and the waxing was unnecessarily painful and poorly done. I left frustrated and uncomfortable. Save your money and go literally anywhere else -- I won't be returning. read more

I'm writing this review because Anna deserves her flowers! I recently relocated and as most ppl who have moved know, finding a new nail salon and stylists is one of the most daunting tasks. I hadn't had too much luck finding a great nail salon in Baltimore so I didn't have high expectations, but she more than exceeded them. I got the deluxe spa pedicure which was $70 and with gel polish an additional $15. The money was WELL worth it. Anna took her time with the massage, the paraffin wax, and checked in every so often to make sure the temp of everything was comfortable. It was definitely the most relaxing pedi I've had this year. The salon itself is spacious and very clean and all of the ladies were friendly. I have found my permanent pedi salon! read more

I'm concerned that some of the technicians haven't been through proper training. I received a pedicure that didn't look professionally done. This was after I gave them a second chance. read more

this is the worst experience I've ever had getting a manicure and pedicure. The pedicure was rushed. The nails are not smooth and the gel polish is not smooth at all. When she started doing the manicure, she actually little sander drill so hard that one of my nails actually has a hole all the way through it. It like I can't even explain. It hurts so bad and she was doing such a bad job. I didn't even get polish I left. The price changed twice while I was getting my nails done. Even after the injury and not getting nail polish it was $102. Do not go. I'm scared to death. My nail is going to be infected. My doctor is treating it with but it looks terrible and a lot. Did she apologize? Silly question no she did not do not go. read more

I came here with my bestie and everyone was so nice! Would recommend to anyone. This is my second time here. There was a few minutes wait the first time I came and no wait this time. They even let me relax in the pedicure seat while I wait for my friend. read more

Red Nails - Gold gel manicure and pedicure - Nail Salons Near Me - Richmond, Virginia

The manager is down right rude! Left in the middle of my service to service someone else. The manager rant and yelling at customers so unorganized. Some tech do good work the manager is waiting to take your money. No matter what you ask they want to add on this and that 10.00 for this and that next thing you know your business tab up to 150.00. Just awful! I wouldn't go there if it were free. Bad place read more

Wow what a crappy job. An yes look at my nails! Ok they are colored but the shape is not square round.. it's too round. I filed some of my ends to square them off even. But she put way too much liquid on for the fill and it's a very thin acrylic job. Then as u can see the edges are total crap! They asian lady working n another customer could see I was getting irritated and was try to change the subject about my Xmas sweater... whatever. NOT working! Sorry not tipping just cause they showed up today. And I DO tip with a job well done. Never showing up here again read more

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Usually great service, but today was very much less than that. She filed so deep into my natural nails you can see it in the design! None of my nails even look alike .. On top of that, it was $45!!! Will not be returning :( read more

Red Nails - botched white french tip nails - Nail Salons Near Me - Richmond, Virginia

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If I could give this place 0 stars, I would! Everything about my mani/pedi was awful... for starters, the woman who was doing my service was completely rude.My nails looked awful from the get-go (as if they water down their gel polish because my nail polish was completely see though), not to mention, they started chipping the next day! When I went back they charged me an additional 5$ to fix the gel polish on my toes.The polish was so thin I can just pick the product off with your own fingers. Some of my nails were crooked.When I called to complain about my awful nails they made me come in only to show me their store policy and offer nothing in return for the awful service. I will be sure to tell everyone I know not to go here! read more

I really like going to red nails. The salon is always clean, the staff are really friendly and they do a great job! Very reasonably priced too. read more

My daughter and I went to the salon for the first time after going to Escape Nails what a nightmare that place was we had to walk out. Mia at red nail salon three was incredible. She not only did my nails to perfection exactly the way I want it she did. My daughter is Nails who wanted designs on the nails I have to say I've never had anybody who pays more attention to detail who cares about the quality of work that she does. Then Mia I give her a 10 star I definitely recommend her and red nail salon. read more

Great experience, walked in 30 minutes till close hoping they would take me and my long crusty toe nails. Not only did they fix them up, but they gave me the most precise, in depth manicure I've ever had. She really took her time and perfected my feet. Thank you!! Will definitely be back and recommend to friends! read more

Horrible service. I was in there for 70 minutes. Put me in a foot chair...left me 20 mins do so someone else's wax....15 minutes for the worst pedicure I've ver had....the rest of the time I spent waiting to pay. I've been coming here every couple months for probably 6-7 years.....this time it was the absolute pits....not to mention my feet now have a rash... read more

I came here today to get my nails done by "Megan", whose real name is Liliana. She is absolutely fabulous. I was referred to her by one of her former clients. When you walk into red nails, you immediately noticed that the space is small. As a result, it is very messy not at the stations, but in the back where they keep their towels and things. Every time I've come, it is very busy with people in most, if not all, of the chairs. When I arrived, "Megan" explained that she had a client but if I came back in 20 minutes she would be ready. She made good on her promise and when I returned I was seated immediately and "Megan" began working. She took her time to ensure every thing was perfect. I got the spa pedicure with French and a gel manicure with French. Both look absolutely stunning. Though it was quite pricey at $70, it was definitely worth it. My rating is not reflective of "Megan" as her service was five star worthy. The star I docked was because of the cleanliness of the whole salon. The floors were nasty and dirty towels were piled high in the back. I will be back to see "Megan" but I hope that the salon will improve its cleanliness. read more

Red Nails - Gel polish French with pink tips - Nail Salons Near Me - Richmond, Virginia

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Generally speaking, I've had good experiences here. The problem at this location seems to be appointments. Some of the technicians encourage customers to make them (if you see the same tech more than once or twice), and they are helpful to have if you prefer a particular technician. An appointment should also be very useful if you have a schedule or simply don't want to wait for half an hour to be helped. The trouble is, if you make an appointment; it rarely if ever, begins on time. I visit here regularly but not frequently (every few months over the past couple years), and have been helped by most of the staff at least once. The end result is generally good; but as with most services, some employees do a better job or provide more agreeable service than others. I will likely continue visiting this location because of the reasonable prices and overall good final results I receive here. read more

I was pretty disappointed with my nails. Customer service was fine, but she didnt even cover my nail with the acrylic and it started chipping two hours after i left. Probably the worst nail job I've ever had. read more

Red Nails - Chipped nail uneven coat of acrylic - Nail Salons Near Me - Richmond, Virginia

Horrible service. The owner / manger what ever she is is blind and let's her ppl who my tech didn't understand English at alm and was horrible my pedicure took two hours and was nothing to brag about I had to have someone tell her to clip my toe nails again as they were completely not all the same size. After 1:50 minutes I thought I was done but they told me to sit there for my paraffin waxing on my feet that is when I lost it and I said i said that I have to leave. I had a bunch of ppl come in after me and left before me. So my mail experience left much to be desired. She clips my nails and I didn't want my finger nails clipped. She filed them square. I don't like square nails it makes my fingers look short and fat. And she did not put enough coats in my nails and they look like ahit. So much for my shoulder massage. I couldn't get that because they took so Fn long to do my pedicure. Horrible Horrible customer service. I plan to go back and have them fix my fingernails. And give me that damn massage. My name is Maxine and your business is horrible! read more

I don't recommend this nail salon. I got a full set of acrylic nails done here. The nails were different lengths, and some were filed at odd angles. The lady that did my nails was also not very kind, and she filed my skin down on two nails so much that it bled, but she continued to file a drill. I got gel polish and it started chipping off that night for no reason. Ten days after I got the set, two nails fell off. I haven't been working the past few weeks or doing much so there is no reason they should've fallen off that soon. I will be returning to my normal nail salon where the full set will stay on for at least a month before one nail comes off. read more

They do a good job but my nails popped off three times. Their acrylic must not be good or they do them too thin. Wont be returning read more

Red Nails - Nail Salons Near Me - Richmond, Virginia

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I came here on a whim because I spontaneously decided to get my nails done today. They definitely accept walk ins! I was assigned a manicurist immediately after I walked in and she was nice....though she did ask me if I was married yet which I felt was a little personal. I liked that the manicure didn't take too long. I watched motorcycles being sold on TV during my service which was kind of bizarre to see on in a nail salon. Throughout the whole hour I was wondering if the manicurist was talking about me because she seemed to be laughing and it made me a little uncomfortable. Overall, I would come back here...it's definitely more of a place for a speedy service...so don't expect a spa vibe. * They have an ATM and do not accept cash tips. read more

Red Nails - My nails! - Nail Salons Near Me - Richmond, Virginia

This was by far the most stressful pedicure experience ever!!! Where do I begin.... they don't soak your feet before a pedicure or clean out the soak bowl. They charge an extra $10 to shave the dry skin off of your feet which is typically a standard service also they dont put a top finishing coat over your nail polish. Three young Black Girls walked in and asked for a full set and soak off they turned the ladies away saying they were too busy. A young white girl walked in and they sat her in a chair. Lastly I gave a tip however it was very small and they lady got an attitude. The customer service was HORRIBLE!!!! read more

Affordable pedi. They are only $30! They did a good job and the staff was nice. The massage almost put me to sleep. They also have free WiFi. read more

Very unprofessional staff; kept me waiting for 10 minutes while taking personal call; staff made fun of and talked badly about other customers so loudly that everyone else could hear. Mediocre pedicure. read more

I really don't want to give them any stars. I went in to get my nails redone and the lady told me that it would be 25 plus 75 so I'm like ok fine she comes out and say "you don't have enough money" and I'm like damn do I have broke on my face. Smh first and last time there the color of my skin shouldn't matter only thing they should see is GREEN but I guess not. Never going back read more

One star is generous since this place didn't even keep my appointment. They had some destitute customers speak up for them when I asked about my appointment. Definitely not welcoming and truly unprofessional. This is definitely not the far West End... read more

If I could give this 0 stars I would. I go to a lot of little nails salons here and there. I don't have terribly high standards. So long as they do a decent paint job, that's all I'm really going for. I went here about a month ago for a standard pedicure. After soaking in the tub for a few minutes, the nail technician started and IMMEDIATELY cut 3 deep slashes into my big toe using the callous removing tool. My feet don't have any callouses on them, much less any necessitating that kind of pressure/force. My toe was bleeding so badly that they had to stop the pedicure and tend to the cuts for about 5 minutes. It kept bleeding throughout the entire appointment, while the technician periodically poured huge amounts of alcohol on the cut (umm Ouch!). Due to the injury, I got about a half a pedicure - all done up on my right foot, but they touched the left foot just enough to paint it and pour some more alcohol on it. But they obviously couldn't scrub, massage, etc. Oh, AND THEY CHARGED ME FULL PRICE. The posted a photo of the cut a week after the pedicure. As you might guess, I spent a week in winter wearing open toed shoes. You know it's bad when you're grateful you didn't get toe fungus... Just don't go. read more

Red Nails - Hard to believe I paid for this... Pedicure wound still healing a week after my visit. - Nail Salons Near Me - Richmond, Virginia

Small little gem on willow lawn, I went for 2 repairs, a fill in and new polish.. they sat me down pretty quickly and got to work. The person that did my nails was polite and always checked with me to make sure I liked what she was doing which definitely was a refresher from other shops in this area - don't give it a 5* because I really wish she would have cleaned up my cuticles read more

Red Nails - My ring finger nail looks different bc it's my natural nail and I didn't want her to add an extension - Nail Salons Near Me - Richmond, Virginia

To be honest pedicure was great. It went downhill when I requested a flower to be painted on my big toe.. It was not a flower. Maybe it was her "interpretation" of a flower. When I told The lady I didn't like the flower she walked away and began talking about me in Cambodian. She didn't even attempt to correct the issue. The polish chipped a day later. She didn't even put a clear coat on to preserve the garbage she painted on my feet.. Never again read more

Red Nails - I asked for a flower to be painted on my toe. This was her interpretation of a flower. - Nail Salons Near Me - Richmond, Virginia

THIS IS NOT RED NAILS 2, also in Willow Lawn. I've never been to Red Nails 2, so I can't compare the two businesses. They are also not owned by the same people. I've been a customer of Red Nails for around 10 years. In the last two or so years, I've started getting a new service: eyelash extensions. If you have thin, short, unnoticeable eyelashes like me, extensions are definitely the way to go! Jenny does a great job, and the price is the best I've found in Richmond (or probably anywhere). Fill-ins are also VERY affordable. These last about three weeks and look as good as a any higher-priced salon I've been to. read more

I Came in spoke to Lisa. She made me feel Rushed. She didn't help with color. My toes had to dry by them selves. Then, the chair was falling apart. Poor excuse for a nail shop. She didn't turn on massage for me. She was the worst. I won't come here again not recommend anyone else! This place has poor service. Do yourself a favor & go elsewhere. This one is besides the old Chick-fil-A, bath and body in willow lawn and the Starbucks. I would give 0 stars if I had an option. ZERO!!! read more

My mother and I went there to get pedicures and had the best experience. We did not make appointments but they were nice enough to take us in. Also, Christine was so nice and great to talk to! Will definitely be coming back :) read more

My pedicure lasted 15 minutes. No top coat. As I was waiting for my toes to dry I noticed a roaches crawling on the empty station next to mine and one dead and upside down. Not a relaxing experience to say the least. read more

Bad customer service and even worse service. My eyebrows looked horrible after services and I did not let her attempt to fix them out of the fear that she would further the atrocity. Waste of money. read more

Not very clean very rushed Pedicure wish I didn't spend my money here. Hope they fix their issues.

The worst nail place I have ever been to. This place is so unsanitary and cluttered. They don't know how to do dip and mixed dip and gel polish. There's dip all around my nail bed on my skin. They told a girl next to me to hurry up because the tech was hungry and wanted to go home. I asked for round and she made them very square as well as my friend that went with me. Do not go here. read more