Got there and they were training a new waitress... Service was exemplary and food was excellent. This was one of the best Red Lobsters I've ever been too. read more

We've been here at red lobster for almost 3 hours where we didn't get our food yet because they were training new employees, and we're litterally starving. The Chloe girl who works here hasn't refilled my sweet tea and when we finally got our meal it seems pretty good. Aside from that, worse experience ever today. They also under cook my steak. No hate but that's all read more

We stopped in today for a birthday. We order the mariners boil for our guest. When it arrived I was shocked and disappointed. It looked nothing like description in the menu. They say it can serve 4-5. A 73 yo man eat the whole thing. The fillet was small but extremely salty. I could eat the fries, the salt instantly irritated my lip and tongue. We won't be back. read more

what happened to the side salad? used to be excellent got a bowl of large wilted lettuce leaves and soggy tomatoes- SO disappointing - menu has become very limited- service was good shrimp was good just not the same standard - not sure if or when I'll be back read more

The Red Lobster at the mall is definitely outside of my normal restaurant area since I live downtown. But I have friends from Farmville who come into town regularly and have taken me out to eat here a couple of times now. A good restaurant experience can be pretty dependent on the waitstaff. If you go here to eat, ask for Starla if she is working when you are there! She is a kind and skilled wait person who has worked there for three years and knows all there is to know about the place. They have a fairly extensive menu and both times I have been there, seem to have a steady customer presence, but enough space and staff to deal with what comes along. They have all of the bells and whistles online that these National chains seem to have to attract and keep customers. The people I go with love the rolls and they are certainly a nice addition to the experience. read more

Went to Red Lobster last night, and while I've always appreciated the nostalgic charm, this visit really underscored how much the location needs an update. Walking in felt like stepping back into 1999--not in a fun, retro way, but more like time has stood still without upkeep. The lobster tank, usually a lively and iconic part of the experience, was completely empty and filled with murky water. The lobby area was so dimly lit it felt uninviting, and the carpet and tables gave off a tired, dingy vibe. The food and service were good, but the atmosphere really took away from the overall experience. Red Lobster has a great legacy, but it's time for a refresh. A renovation could bring the space up to modern standards while still honoring the brand's roots. read more

The Ward's Rd Red Lobster was a big disappointment. With prices that are that of a fine restaurant, the food was not. It seemed of poor quality, one person in our party, got the popcorn shrimp appetizer and I have seen better from the frozen section at my grocery store (Seapak) at a third of the cost. Prices most definitely do not reflect the food quality. Service was neither good nor bad. All in all the food was disappointing and the fellowship of our group was the only plus. read more

Went to Red Lobster the day before Mother's Day in order to beat the crowd. We got there when they opened so there was no need for a reservation. Had our usual appetizer, Calamari, which is always a special treat! Hubby had the clam chowder. Unfortunately it had several shells in it but according to him, was still delicious. I wanted the sea scallops wrapped in bacon but they ran out of bacon. The server recommended an option to serve me the scallops without bacon. The alternate dish was scrumptious even without the bacon. read more

They were strongly warned when i entered that if service was as bad as last year they would het a poor review...Absolotely horrible food and service...used veterans day coupon just as last year...exact same shit show as last year...fries were still frozen, shrimp was slightly undercooked...Cheddar biscuits were very undercooked almost raw and reaked of garlic/salt only fo Got 2...coke strongly tasted like mold...arrid and off tasting like no one ever cleaned the equipment.. Tried to reach customer service at 800 number or web site, no one answered phone went straight to voice mail, no one responded to email either.. I walked out, after, trying to get attention of three different waitresses....no one would even bother to acknowledge bad food. Asked for manager, no one was available. Left and went to Wendy's to get some decent food as Red Lobster should be closed down. Neighboring table was cussing and swearing, Stuffing food in purses and to go boxes...then admitted they had no money to pay a $125 tab they ran up...waitress removed several items after they moaned and were irritating...I don't think they ever paid the bill...I had already left the building... Overall, food and service clearly rated absolute worst in town, they should be ashamed to even have that site open for business read more

Had not been to Red Lobster because of it's poor reputation. Had an old gift card so thought I would use it. Used the online reservation app. We were seated within 5 minutes of the reservation. Service was excellent! I had lobster tail and shrimp scampi, house salad and baked potato all for $22.00. Thursdays deal. Food was well prepared and delicious. We will return! read more

The service began slow. Although as time went on service got better with verbal encouragement. Comparing this visit to the last visit. I would like to go back in time. Over all food was 7.5 and service was a flighty 3. House keeping is openly displayed in the depictions associated. Don't totally discredit these individuals, they have gotten better than they were a year ago. Managers should focus of positive reinforcement and reward with plenty of praise when your team is kicking ass. read more

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Had a fantastic mother's day. The food was fantastic and the staff was great. Our waitress went above and beyond when my crab legs didn't have much meat in them. So much better than my last Red Lobster experience. I look forward to coming back! read more

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I have never received such slow service and cold food in my life. The fact that the manager said it was at the window and went as soon as the food was ready is a lie. It may have set at the hot plate for a while but the food was stone cold. For my first visit this is damning and won't return here in the future. Edit: New food came after complaining to manager and food was still cold. It was clear when the chicken and broccoli was hot and the pasta was not that it was microwaved and not made fresh read more

Red Lobster - Seafood Near Me - Lynchburg, Virginia

Love the food! It was so good! The service was amazing! Ambiance was good also!! Cheddar Bay was fantastic! The strawberry lemonade was so good too!! read more

The service was great but the food was not...a $100 check and the food was not worth $20! The bitter tastes like oil, the crab legs tasted like water and the lobster was over cooked. Will not be eating here for awhile! read more

Came here for anniversary dinner with my boyfriend and it was the best ever! We are both only 20 so we don't always expect great service but our server Amber was AMAZING! she made sure we were all taken care of and made it fun and special for us! Along with the delicious food, it was one of our best Red Lobster experiences ever! read more

We had a 7:30 reservation for 2 and it all started out smoothly. We were seated and our waitress took our order and was extremely awkward, but promptly brought us our food. After our food came out, it was 15+ minutes until she came back. She only came back after the we got the attention of another waitress for refills of our completely empty cups and empty basket of biscuits. We were never asked how our food was. We got here before our 7:30 reservation and did not leave until 8:45, after being finished eating by 8. The food was great but our service was not. read more

Underwhelming, and overpriced. Paid for a 30 dollar meal and received poor quality and quantity. The sweet potatoes are closer to baby food than any other food I've seen. The steak was bland, and lobster (the flagship namesake) wasn't anything worth mentioning. I wouldn't bother going here, and find yourself another spot to spend your money. read more

Red Lobster - Seafood Near Me - Lynchburg, Virginia

We enjoy Red Lobster since it is handicap accessible. We like the atmosphere and the food is really good also. It is easy to get a wheelchair inside and get seated. On our visit in May, 2022 to the Lynchburg location, alll of he wait staff was very friendly and helpful. I have the Red Lobster app and I get free offers and discounts. On this visit, I got 1 free piece of cake. It was awesome! My waitress helped me with the app. She checked on us often. The guy at the door was very nice to help us outside when I was pushing wheelchair. We had a great time. read more

Red Lobster - I got free chocolate cake by using the Red Lobster app. It was so good! Background is remains of a salmon meal. - Seafood Near Me - Lynchburg, Virginia

For the seafood lover in you... I'm not actually sure if they are still using that tagline, but it still applies. Red Lobster is one of those chains that has been around for a long time, and everyone secretly loves them. Call it a guilty pleasure. Not having the opportunity to have ocean fish available to me as regularly as I used to when I lived on the shore, Red Lobster fills the niche quite nicely. They have a decent selection of seafood available in different cooking styles from fried to broiled with a little something for everyone. I think their appetizers, even though they are plentiful, aren't the greatest, as many of them tend to be cheesy, oily affairs. The cheddar bay biscuits continue to be deadly delicious. The seafood is typically cooked correctly, and fresh. You have to stay on top of them when ordering. Side salads for example, be sure to get that dressing on the side, or you will get a huge ladle of dressing on your salad. Prices are a little on the high side, but that is typical of this chain. A lot of times you can find a few dollars off in the way of a coupon but nothing earth-shattering like buy one get one free. Wait staff run the gamut from super helpful to adequate. To be fair we never had a horrible server here. Generally speaking the wait time to get a table is better than average, in that there is very little waiting, unlike a lot of the Red Lobster locations located in the Northeast where you can camp out for an hour waiting for a table. All in all a solid place to grab a seafood inspired meal Large parking lot all around the place read more

I placed an online order via the App, order would be ready curbside in 25 minute. checked in via app on arrival food was brought curbside and I returned home. Food was hot and fresh and absolutely wonderful. I was very happy with the product and service receive. I would post photos but the food is all gone read more

We had a gift card sitting around and decided to finally use it for Red Lobster. The food was fine but nothing extraordinary. There was little wait because it was a Monday evening. However the service was not very good. We were not even given water when we sat or even when we had placed our order. The server brought our water, soup and salad all at the same time. They also forgot the sauce for the salmon and brought it out separately. Lastly, they did not clear any of the dishes until dessert was served. There was barely any room on the table from all the dirty dishes. I don't expect much from Red Lobster, but I expect better service than we got. read more

Red Lobster - Dirty dishes that were not cleared until dessert. - Seafood Near Me - Lynchburg, Virginia

REVISIT 2 years later. Service was excellent. Decor was changed rather dull no fishing pictures no beach pictures. Paper menus. The food was good. One fish was small and manager came out with larger one. Much better experience. read more

Excellent food and service! The endless shrimp was delicious! Our server was so sweet, attentive, and friendly! We'll definitely be back.

The Resturant has been remodeled recently, it's clean, quiet and comfortable. I got great service from Micah. He was really busy but had his hustle on! I had Lobster Pizza and Shrimp Cocktail. Both items were great! I will be back. read more

Red Lobster - A Grand Patron Margarita - Seafood Near Me - Lynchburg, Virginia

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First time ever to the famous Red Lobster, Got Fish & Chips and added a Maine Lobster Tail. Bought the loster out which looked great, Had a pretty strong fishy smell and was very much the consistency of rubber, had to be cut with a steak knife an tasted quite odd with a lot of garlic in/on it, Got a to go box for this 13 dollar cat feast, Then comes the fish an chips, Cod fillet, the fillet literally had standing grease on it an tasted very much like the lobster, So in the to go box for the kitty cat. My wife got chicken strips that reeked of garlic as well, The coleslaw was fairly foul tasting as well. On the bright side the seasoned biscuits, fries an sweet tea were pretty good. Mark Red Lobster off my bucket list. Sixty bucks for biscuits ,fries an tea. Will not be returning. read more

Wagyu bacon burger amazing. Shrimp trio wife went in love over the shrimp. Our 25 th anniversary so went wild ordered her additional bbq bacon shrimp grilled. Shrimp love. I'm funny I don't like seafood but that burger was not cooked at a seafood restaurant it was salty it was charred flavor forgot juicy. Perfect bun. Yes I hate seafood but I would recommend it for anyone who loves seafood my wife was happy. And I would recommend it to a burger lover. read more

If I could give minus 5 stars I certainly would. I understand the restaurant might be understaffed because of the pandemic but when you are a server to only 3 tables there is no excuse for a lousy service. I spent 10 minutes sitting there and nobody would offer something to drink. The server walked 3 times by me without even turning to check. I had to say 'excuse me' to make myself noticed and order. During the entire dinner she was unfriendly and really unprofessional. Honestly when you pay good money for a meal then the least you would expect is good attention, otherwise drop your prices to less than McDonalds. They have better attention after all. read more

What a waste of money ,not even worth a star ,ordered the combo charged twice 19.95 plus 4.50 plus 7.50 place has gone down hill Food looks nothing like the pictures posted .Waitress was great not her fault ,the lunch was just unappealing just plain nasty .Got sub par food last year ,but figured I would give it another try ,Damn it must be the family working there to give it any reviews Please do yourself a favor and pass this place by read more

The all you can eat shrimp was a good value with a couple more ways to eat your shrimp. The biscuits were amazing! I'm only giving it 3 stars though because their mixed drinks are so incredibly weak, I thought they had absolutely zero alcohol in them. I drink a lot, but my wife does not and she said they had no alcohol also. What a waste! read more

Food has never impressed me here. Ordered my steak medium which the edges of the meat were but the center was straight up rare. Blood was going all over my plate. The lobster tail was super small. I tried a bit of my friends dishes and again it wasn't even close to amazing me or justifying the price. read more

arguably the best shrimp I've ever had fast service incredible service best meal I've had an eons worth every penny I will be back soon I tip my server 50% she was that good read more

So we waited for 45 minutes to be served, at noon today. The waitress was kind but no where to be seen. When I finally (45 minutes later) got the manager to ask if we could cancel our order, she came to the table WITH our order and asked my wife and I what the problem was. I told her we'd been waiting 45 minutes and her reply was "well this (their printed ticket) says it's only been sitting up there for 8 minutes". As if #1: we're lieing OR #2: it's ok because it only sat under the heat lamp for 8 MINUTES!! The restaurant was empty, so when I asked why there was such a delay, the waitress told us she was working alone on a big to go order. The manager said the 'local widow's support group' had just come in and things were hectic in the kitchen.' apparently they ate all the biscuits because we waited :20 minutes for the ones we got! There are too many GOOD restaurants in this city to waste your time going here! Yes it's predictable good and convenient, but there is no excuse for poor leadership or service. read more

Had dinner there awhile back , absolutely fabulous, just like the old red lobster I remember from years ago,Seafood was to die for ,rolls the same great taste, I Love this place , we had the best server , who wanted to please us and he did, can't wait to go back!! Cozy atmosphere!!! Keep it up, everyone s dish was wonderful, whoever the chefs were , pay them plenty, they took the time to make it right, it was after 3:00 in afternoon!! Thank you Everyone read more

If I could give a 0 I would. The restaurant was busy, so we had to wait 15 minutes-whatever is fine it's a Friday night. Get to our table and ended up waiting 15 minutes before evening being greeted by our waitress. She was nice enough, took our drink order and then appetizer order. 10 minutes later we finally got our drinks. Time went by, we were out of drinks and bread. The waitress is spending all of her time with a regular and a table that was on the other side. They were getting everything they ordered and getting good service. 45 minutes later we finally get our app. The waitress gives us some bs excuse of why it took so long. Not even ten minutes later our entree arrives. We didn't get our salads. My husband didn't get any ketchup. We ate in silence as all her tables got great service. Then on top of that we waited 20 minutes for our check. On a night I wanted to celebrate good news with my husband I left angry and upset. So lady if you were wondering why you got a tiny tip...now you know. read more

Was at the restaurant about a month ago and the food, service and environment was great. But I will say that Red Lobster menu is best enjoyed at off peak hours during the day. Go in after the lunch crowd and before dinner time to get fresher tastier food and quick service. Love this restaurant. read more

Let me start off by saying I really like Red Lobster. The service was great yesterday, Micah our waiter was funny and very attentive. I got the Fish n Chips, my wife ordered the soup and salad with shrimp on the side because she hates seafood. We started with the cheddar bay biscuits and they are awesome, warm and cheesy like me sometimes :). Our meals came out promptly and my portion of fish was huge, you get a big filet of cod and fries. The batter on the fish was rather lackluster, but I added malt vinegar and it boosted the flavor. My wife enjoyed her potato soup and I also really like the wood fired shrimp, just the right hint of smoke and they were cooked well. I will always dine at Red Lobster but won't be ordering the fish n chips anymore. read more

The food is good. The best part is the services. Our waitress is super nice and attentive.

We went to celebrate my husbands birthday in August. The waitress was polite, but didn't know the menu and took three tries to understand our drink order. We waited 40 min to get our food...well my husband got his and I waited another 10 min for mine. Waitress just disappeared and I was left drinking tea while my husband ate. We asked for the manager, she showed up and said she would get my dinner - but didn't. Finally it came and I was underwhelmed...cool pasta and 3 tiny shrimp. They had added the wrong shrimp to the pasta dish... the manager gave me half price on my meal....not enough of a compensation for a terrible dinning experience. We have gone to this place on and off for 30 yrs. and it has gone down hill every year. We will not be going back. read more

As far as chain restaurant is concerned, I have always found Red Lobster restaurants to be professional, courteous, and high quality. You won't find that the location in Lynchburg varies at all. The manager always comes over to speak to you, the staff is professional and knowledgeable about the menu, and the food is always good. Always 4 or 5 cheddar bay biscuits in your basket, the salads are a good portion, and the seafood is excellent. The only complaint I have is that the iced tea is $2.40. read more