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    Red Hat Rentals

    1.0 (1 review)
    Closed • Closed

    Services - Red Hat Rentals

    Party equipment rental

    Machine and tool rental

    Red Hat Rentals Photos

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    1 year ago

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    Rental Stop

    Rental Stop

    (16 reviews)

    Team was knowledgeable and very helpful. Rented a skid steer loader for a home project.read more

    I rented a trailer this morning from Rental Stop, a company I have used many times over the years…read more When I picked up the trailer, I noticed that three tires looked good, but one looked bald. I asked the guy loading my trailer if it was safe to drive, and he assured me it was. I drove to my pickup location to get asphalt, and as I was driving, within one mile, the bald tire on the trailer blew out. The trailer swung to the left of my vehicle, cracking my rim and almost flipping me over. Thankfully, I didn't roll over, but I had to get my truck towed due to the damage to the rim. The owner of Rental Stop lied and said the towing company told them they had to tow it to their facility, even though I had asked them to tow it to my home so I could get my material. When I spoke to the owner, she essentially blamed me, saying it was my fault because I could have refused to take the trailer. The best she offered was to charge me $130 to drop off my materials. They had repaired the blown tire, but I questioned why I should pay for towing my materials when I had paid for 24 hours of rental on the trailer. I pleaded with her to do the right thing, explaining that I had been a customer for years and they knew the tire wasn't safe. All I asked for was my material. The owner said she would be willing to dump it on the property, and I could come shovel it onto my truck. I'm absolutely disgusted and disappointed. I would never treat someone like this. I'm leaving this review to alert others that this company is not about customer service. They take no responsibility and don't care about the safety of their customers. Everything was about "we will take care of ours; you take care of yours." Completely unprofessional.

    Red Hat Rentals - partysupplies - Updated October 2026

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