I didn't have very many issues with this car wash. The wash quality was fine, and I would prefer…read morethis location over any gas station car wash any day. I didn't quite understand why the employees would want me to pull my car into the car wash without paying for the job first. I tell the employee "hold on, hold on", yet he is vigorously waving his arms for me to pull up. I just shook my head. Nonetheless, I paid my $5 and proceeded to enjoy the soap suds cascading down my window from the machine. And plus, both employees scrubbed the bugs from my bumper. Other than the weird employee waving me through prior to my paying first, I felt that this is an okay place to stop at when in Kilgore.

These people are the niceest I have ever met!!! It was pouring rain and I had a leak in my RV roof…read moreso we parked under their car wash to stay dry. We had already been run off from everywhere else in town so when he approached we knew we was going to have to leave. Instead he told us we could stay, not to worry about it because it was going to rain all day!!! He even made sure we had dinner!!!! Now that's real Texas hospitality!!! So please if you're ever passing through Kilgore TX stop by the Finish line car wash whether you need a wash or not. It's all about helping each other in a time of need! Keep America and Love growing!!! God Bless You!

I was very surprised how well the job was done and how amazing the 10 year old truck looks now.read more

Same day wax appointment 5star service my red paint looked very dull prior to my visit trucks looks…read morebrand new inside and out lifetime customer

Went today and got the $14 package with "hot wax with canubua". As seen in attached pictures (which…read morewere taken in the parking lot after pulling out of the wash), the car wash is useless. The guys in the front that are supposed to scrub your grill/front bumper half-assed the scrubbing and SURPRISE!, bugs and road junk are still there. Don't even try to talk to management about it either, it's useless. They'll say that it's "road tar" and that the wash isn't equipped to handle it. Needless to say I won't be coming back. I've had better car washes from an East Texas thunderstorm.

This is my favorite car wash in town. For $5 you get a wash with dry and access to the free…read morevacuums. The wash does a real good job and they have other options for an additional charge. Other washes in town have the same price wash but don't have both the dry after the wash and free vacuums for this low price.

Great service. In and out…read more Stopped in to clean off some bug residue from the ride down and I was pleased. I got a clean car and the free vacuums was winner!

Not living in east Texas anymore I don't normally see the level of detail from a car wash. Soapies…read morepretty much washed my truck before it went into the tunnel to be washed. My truck was actually clean and looked better than it has from any other car wash I've been to. To top it off, it's cheaper than the place's I frequently go to. I will definitely make it a point to stop by Soapies whenever I'm in Longview!! Excellent!!

Kaylan (spelling) and her manager were a joy to work with. "Old fashioned" customer service skills…read moreon full display. They went above and beyond to make sure my vehicle was taken care of. It is so refreshing to deal with happy kind people that truly seem to care about creating a positive experience for customers. Cannot say enough good things about them and the car wash. Keep up the great work, you are appreciated.

I have been with RocketFast since they opened and have only had positive experiences. No problems…read moreever. Place is always clean. They offer clean towels and glass cleaner to use...free....Who else does that? Good vacuums.... First class. Thanks RocketFast!!!

Horrible customer service, I have attempted to contact customer service multiple times and left two…read morevoicemails and have yet to get a response. No one answers the phone at the location no matter what number you select from the automated system. Website states that they do not have me as a customer but they dang sure have my card to charge me!! They post to call customer service after a bad review, what good would that do, you don't answer the phone?!?!

Zero Stars…read more Impossible to cancel monthly membership! I do not have the membership number and it is required in order to cancel independently. If you call, it's automated and refers you to the website, where the membership number is also required. To get a call back, you must also know the membership number. I am stuck and have paid for 4 consecutive months of service when I don't even live in Texas. I don't know anyone there locally that can go in for me. I'm stuck. iTS A SCHEME TO $ FOR SERVICE THEY DONT PROVIDE.

I told the employee that I wanted a month, unlimited, I gave her my car and went about my business…read more That was March 28. I went back today and the arm didn't go up. I backed up and was told that I only paid for a one time wash. They did this same thing to me last year. I will never go there again. Is that how they stay open?

Both vacuums on each side were not working, totally unacceptable! Worst car wash in bossier!read more

Went through today and 1 checkout machine wouldn't accept any kind of payment. Tried to get an…read moreattendant to help, but he did nothing wouldn't even come out to look at it. Several of the sprayers weren't working and still had soap all over my car as the blowers were drying it. Went to vacuum and there was barely enough power to vacuum and one of the hoses wouldn't even reach the back seat. Would not recommend.

I paid 18$ for the supreme car wash, handed my receipt and 1$ tip to the blonde clerk that…read moreprewashes car. I put my seat back and relaxed until it was done. I turned out of Splash and Dash and noticed my right side view mirror was pushed out and the two covers were missing so I immediately turn around and tell clerk. She goes into the auto carwash and has to get a long pole to retrieve one of them. It had been ran over by the car behind me and won't reattach. I ask her if this happens a lot and she replies " more than you know". I ask if the usually pay for it and she says" not usually". She calls Omar (the owner in Dallas) and she asks me the make and model of my car. She relates my answer to Omar who replies that my car is too old to fix. She gives me the office phone number and I leave my info on paper with her. Noone answered my call. SEE YOU IN COURT OMAR!