1. Red Carpet Tickets

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    Austin, TX

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    Red Carpet Tickets

    1.0 (2 reviews)
    Open • 7:00 am - 7:00 pm

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    12 years ago

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    Front Gate Tickets - Random angry people that used front gate for tickets that could not get  into a concert We traveled hours to get to.

    Front Gate Tickets

    1.3(391 reviews)
    15.0 mi•Southeast Austin

    What an awful and utterly trash customer service. And I'm in this field for a living…read more So trying to purchase 3 tickets to an event, and receieve a unable to process payment, please try a different card. So we did Between 3 of us we tried 5 cards across 3 different people We tried 2 phones, a tablet and a desktop computer We tried PayPal and venmo We tried different login accounts to frontgate All receive the same error. Each of us called our banks... No pending or declined charges Out of ideas, we call the FrontGate customer service. We explain all the steps we went through For the next 20 minutes we get asked the same questions we just told them. Did you try a different card/call bank/ different device/try venmo Out of options. They then proceeded to gaslight us and tell us it was on our end and need to call our bank It's like they got to the end of their troubleshooting sheet and if all fails send them to bank. They refused to escalate this to tech to review or to management They refused to provide a complaints line or contact information Then I come online to see them flamed constantly by others. What a garbage company What a disgrace to be Peter Norosky, vice president of customer service. Massive company owns almost a monopoly on this industry (live Nation owns this) and can't even have a working payment portal or a decent customer service. Il avoid using them at all costs from here on out

    Ok, I was terrified having come here and read the reviews but I had a good experience with customer…read moreservice. My event sent our wristbands via USPS with tracking and the zip code was wrong so the package was returned to sender. I called their customer service line and it was answered by a real person within 2 rings. She was able to help me with an alternate mode of wristband pickup via will call. Though, I have not dealt with Will Call yet, I'm very satisfied that it was seemingly simple to get my issue taken care of.

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    Front Gate Tickets - Toilet overflowing at customer service line, Rolling Loud California.

    Toilet overflowing at customer service line, Rolling Loud California.

    Front Gate Tickets - The work that's more important than the EDC Tickets.

    The work that's more important than the EDC Tickets.

    Front Gate Tickets - Reporter from Fox 5 Las Vegas - she did a segment earlier about the EDC 2016 ticket delays- too bad she missed the stampede up the escalator

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    Reporter from Fox 5 Las Vegas - she did a segment earlier about the EDC 2016 ticket delays- too bad she missed the stampede up the escalator

    Best Tickets

    Best Tickets

    4.5(8 reviews)
    67.1 mi•Eastside

    I've said this before and I'll say it again, Best Tickets is the best place to purchase tickets for…read moreany kind of event happening in San Antonio or even across the country. I've been a loyal customer of Best Tickets for some years now and the customer service they offer is outstanding. You just let them know which event you are looking to attend and your price range and I can assure you that you won't find a better deal anywhere else. Also, they don't trick you with a bunch of extra fees like Ticketmaster or other online pages. Plus a really nice perk of Best Tickets is that if you are going to a Spurs game or concert at the Frost Bank, their store is open and they have a wall full of complimentary beer and seltzers for their customers. Definitely give these guys a chance next time you are looking for tickets!

    Best Tickets brings more than just tickets to you when you stop by on your way to the AT&T…read moreCenter...they treat you with an experience like no other ticket vendor! This hidden happening place is the perfect pre-game or pre-concert spot on AT&T Center Parkway. You can call beforehand or buy tickets online. If it's a last minute purchase you can often buy tickets here just before the event, too. It really all depends on the event popularity and seats available of course. The staff is friendly and pleasant with each customer. The highlight is when they invite you into their Lounge, so it's a good idea to beat the event traffic and get here early! You can buy an AT&T Center Parking Pass with your tickets too. There is not much parking outside the shop, but if you get there at least an hour before the event you should be good. Sitting in their comfy lounge is intimate and makes for a great place to surprise a date. You can choose from a plethora of beers that they have stocked on their back wall fridge. So grab a BT koozie, and select one of the many complimentary beer choices! Practice that "Go Spurs Go" chant with your friends on the way to the game and you are ready to catch the action!

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    Best Tickets
    Best Tickets
    Best Tickets

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    Red Carpet Tickets - ticketsales - Updated October 2026

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