When I requested a standard wash, the lady seemed slightly annoyed. And then when I went through the express wash, it did not do that great of a job. The only saving grace was it was only $17 bucks... so my expectations were somewhat met for the price I guess. read more

Got a car wash with vacuum for a trip. Received car with no dash wipe down. Bug splatter and bird poop still on the vehicle. Visible loose dirt still on the vehicle. I left doubting they even washed it! Had to clean the windows after coming home as they were not done.... VERY DISAPPOINTED in the quality of the wash, especially for the price paid. I should NOT have to wash my car an after taking it to a car wash! Which is what I had to do... read more

So I took my car in for a total car wash. As you drive in it's a quick checkout, then stop at the vacuum area, which seemed to take a little bit longer than normal. Afterwards went into the building to pay my bill inside was very clean offered drinks to purchase also had some items to purchase if you need to get it. Since I was very clean and plenty of seating area while you wait for your car. Outside area has a sitting area too. There's also popcorn for you while you wait till your car gets done all in. I really like this car wash and would recommend it to anyone. read more

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@Michael B. I don't believe your response for me to bring my vehicle back for a clean up was a genuine response to improve but rather a scripted response to put a bandage on the matter. I will not ever return. The issue is not the poor work. The issue you have is the culture of your business. It seems that this is not an isolated event but rather an ongoing issue with work quality. I can see that you've replied to prior complaints from other customers regarding the cleanliness and quality of your staff's work. It indicates that you and or management knows of your company's lacking and shortcomings. But yet, you've done nothing to improve; the issues are still there. It is a culture problem. read more

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Paid $50 for a wash and there was stuff on the passenger seat that hadn't been vacuumed and something sticky on the door that the machine didn't remove. Disappointed read more

Red Carpet Car Wash - Stuff the vacuums didn't catch - Car Wash Near Me - Clovis, California

I went to Red Carpet and paid $114 for a deep clean inside and out for my Jeep. They didn't not even open the back door. This was the worst car cleaning I've ever had. read more

Red Carpet Car Wash - Car Wash Near Me - Clovis, California

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I got second on line, the first car was ask to move to the other lane. And almost hit the employee. Then customer cashier was very nice.i got my truck very clean. I didn't notice to check my flat bed on the truck . The guy keep saying check it out is everything ok. I didn't bother to check the flat bed. It was all damage scratches everywhere. I was so bummed it was a brand new flat bed top cover. Dont go through if yiu have a flat top bed. The machines to heavy-duty. I got a big dent and scratches. My mistake. I can't take my truck to places like this. Hand wash only. This my first yelp review. read more

Red carpet seriously needs to do something about the people they hired to work here they don't give a damn about cleaning your car we pay so much for a car wash and then they are expected to get tipped but do such a horrible job at cleaning cars?! this isn't my first time this isn't my second time and it's for sure not my third time I come here to give the benefit of the doubt but I will be canceling my membership. This is a joke. Someone at red carpet really needs to do something about their employees. I should not have left a tip horrible job read more

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With what they charge you should be able to at least get a clean windshield. Minimal effort is put into scrubbing your car for express exteriors and they wonder why they don't get tips. Jacks car wash does a better job for the money. I miss the old red carpet that cared. read more

Usually a pretty good wash which is why I go there but recently during my last three visits the guys up front using the brushes barely put in any effort to brush the glass, i don't get the dual foam that I pay extra for, the workers in the tunnel are drying with wet dirty towels that leave streaks on the glass, i might just start looking for a new place to go to read more

Paid $53 for a wash surf thru could have done just as good and my paint was stained with "tire shine" but no matter how much they scrubbed it did not come off. I would not recommend and I'm sorry I didn't see the reviews sooner. Don't take your brand new truck here!! I asked for a refund and it was not an option. read more

Red Carpet Car Wash - They should probably not be using this tire shine and should wipe off the residue so it won't splatter - Car Wash Near Me - Clovis, California

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Went in with my brand new car not even a month old and came out of the car wash with a scuffed/scratched panel/paint. I did all the proper steps, showed the manager, contacted HR, only to be told they are not responsible.... Really? Because I'm pretty sure you are responsible when YOUR car wash caused the damage. I was also told that "IF" my car is in fact new, and told "IF" that damage was not there before, like I am lying. You won't ever win when it's you against a big car wash chain. My mistake taking my car there, it won't be happening again. On top of that the actual car was was awful, streaks on the interior, paid for the "matte" interior clean and got glossy streaks all over. Dirt on the area you step on when you get in car, floor mats, streaks on windows, etc. I actually felt bad because of how many spots were missed and I kept asking this kid to fix them, I grabbed the towel myself and cleaned some areas myself. So if you don't care about your car and how it looks; sure take it here, but if you don't want a damaged car, do NOT take it here. And no point in posting pictures of the damage here, as I see the owner comes on and denies denies denies anyways. Update: Like I said, owner will come on here and deny. Bottom line, my car went in for its FIRST car wash as a perfectly new car, and left with damage which I reported immediately. Yes you are all saying it's the "manufacturer" but like Brittany your HR rep stated, nice lady by the way, the temp of the water of the car wash and it being a warmer day, and the mixing of temperatures, your car wash probably exposed this if it was a manufacturer defect, because again, it wasn't there before driving into your car wash. I understand you work for this company so your job is to deny because there's no way you're liable right? Look at all your reviews and your 2 star rating. Speaks for itself. And I didn't say I was called a liar, but the way I was spoken to, which was "if in fact your car was new" and "If this damage wasn't there before" you may as well call me a liar. I can show you my paperwork from purchasing the car if you want. Since you have cameras, can you show me that that damage was there BEFORE entering the car wash tunnel? If you can show me the damage was already there, I will gladly apologize and take this review down, are you willing/able to do that? read more

I paid just under $40 for a detailed car wash. After looking more deeply at my car, I've found quite a few chips in the paint of my car that were not there before. Plus there is a bunch of chips on the tint of my windows! The detail job wasn't it for the price. I could have done better myself. I'm regretting taking my car here! Especially after finding the damage they did to my car. read more

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Generally, the quality of the carwash is dependent on the person that finishes the vehicle. Another key component of what I consider to be a quality job, especially when I paid over $30.00 for the wash, is the detail of the interior "wash" while the vehicle is still in the wash "tunnel". The time available to the interior team, which is a function of the speed at which the vehicle conveyor travels, is not adequate for them to do a thorough job (especially on the interior surfaces of the windows and windshields) and so the work required of person who finishes the car after it exits the "tunnel" is increased. The employees finishing the cars are allowed to accept tips, so the more cars they finish the more tips they can receive. This, like any "piece work" arrangement, leads to rushed work and, frequently, a poor job. read more

Quality of service is not up there. Dust left in cracks and crevices that aren't hard to reach. I asked if they can focus on the center console and dash & it's like they totally ignored me. Vacuum skills aren't there. This is the second time I go and it's half ahh. Less that mediocre car wash place. read more

Asking $19.00 to send your car through the car wash, having it dried and a vacuumed is one thing, but to charge an additional $8.00 to wipe down the interior is a bit rich. Then having to stand and point to the missed areas is maddening. Outside of greed, what is the purpose of the 45% up charge? The new Red Carpet Car Wash tag line is, " We'll kinda wash your car". read more

They have one job, clean a car.. and cannot even do it without leaving tire shine everywhere and the interior neglected. HOW do you NOT clean a center stack... dust everywhere, by the shifter, screen, turn signal. Dash had dust on it too.... Not to mention they do everything al a carte to nickel and dime you now, paid for the interior and tires and wheels and had to have them basically re do it, and I still found neglected area. It is almost just the same to have a mobile detailer come to your house and do a basic service. read more

Red Carpet Car Wash - Car Wash Near Me - Clovis, California

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Oh man. I haven't taken my car to Red Carpet in more than a year and was ready for a great wash with clean and shiny tires and a spotless interior. Well....some of this happened. 3/5 stars because the interior middle console was not cleaned. Did they forget? I drove off and didn't check, my fault I suppose but from past experiences with Red Carpet, I never needed to. I didn't have time to go back so I just got out my Clorox wipes and did it myself all the while thinking I just paid for someone else to do this. Ho hum The gentleman that welcomed me when I drove in and the person taking my payment inside were both nice. There was plenty of popcorn available for those who wanted it. I'll go back but will check the console before driving away. read more

I don't normally leave reviews or act like this but you guys disappointed me beyond measure. I used to come all the time and was a big supporter of you guys. I would always drive off happy with my trucks looking super clean and taken care of. First off I paid for your most expensive ceramic slam. Ceramic slam??? You guys scratched my truck, Left dirt swirl marks everywhere, dirt still on my truck, and bugs on the grill like you didn't even wash it. They hardly wiped down the interior with your dirty non micro fiber rags. The windows were not even close to clean and now I have to re wash and get all the water spots off on top of fix a scratch. Ive never been so frustrated. My truck looks like crap and I paid $40. I understand it's not going to be a top line detail but all I wanted was a clean truck to keep it nice you guys half ass cleaned it. I could have taken it through surf thru and got a better wash. read more

Absolutely bullshit! 80 bucks for a complete car wash. I had to finish it myself and staff let me use their towels to do it. A complete waste of time and money!!! Others do it better, my mistakes. Don't do the same. read more

I have been having my car washed weekly here at Red Carpet at Shaw and Willow since 2016. Chris greets me each week with a smile, will offer an additional service if he thinks the car needs it, but never pushes things on me. He even remembers my specific request for things like no fragrance please. The crew does an outstanding job and they do it with a smile even when it's 110 degrees outside. Been to the other Red Carpets but none compares! read more

Jonathan 16. He was amazing and took time cleaning my car and the ceramic looked great.

Micheal and Jessie are the best! They always clean my car just the way I like. They take their time and get everything Done in a time Efficient manner read more

Took my car to red carpet for a car wash. I have the unlimited monthly car washes, which is an amazing package. my car had dog hair and because I had been transporting plants I had soil all over the ground. Their entire staff was very friendly very fast. The lady detailing my car was AMAZING!!! she took her time and made sure to get everything up. Marie lopez did an amazing job Clovis. Thank you for your hard work!!!!! I the service was a 10 today!! read more

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I have been a red carpet Express member for 2 plus years. There is a young lady named Josephine who every time she gets my car I don't even need to walk around it is just absolutely perfect chef's kiss every single time. I used to come weekly but I've changed my membership now to the once a month due to time constraints and if there was a way to request her to always have my car I would definitely do that, she is phenomenal. Not to mention her customer service is one of the best people like her are the reason I continue my membership and continue to return to Red carpet. read more

I love this full service car wash! The car gets clean in and out. And plus, while you wait, free popcorn! There are places to wait both inside and out. The inside has a restroom, an a little shop to purchase car accessories, and this last time I went they had a greeting card section as well. The staff is usually very friendly with us. Last time I went, there was someone in training, and he was great! Plus the trainer was great with him as well. I love seeing folks learning the job, and when their trainers are motivating, well that just means you have good people working there. I guess the downside for me are the prices which are a little high, and then the staff is always trying to get you to upgrade... But honestly, you get what you pay for, and the car get super clean!! I've never had an issue with damage or something being left unclean. If there are spots that are not or you would like them to go over again, they will do that before you leave. Keep a look out for local organizations and schools who sell coupon cards or wash cards for fundraisers! Another reason why I love Red Carpet is that they host these fundraisers to give back to the community. read more

Red Carpet Car Wash - Start here! - Car Wash Near Me - Clovis, California

My name is: Michael McGough, I'm in the system! The RED CARPET CLOVIS is the best location, I am highly recommend the Managing staff, cashiers, vac-crew, finishing crew! I have witnessed for the past 4 yrs or more, their excellent performances, kind as well as being friendly, respectful, open to any critic of their work, and they will react in a professional manner to correct the problem to make the customer satisfied! I have a difficult time to enter my opinion concerning these matters. But I would like to see a young worker named Ernesto #15 for being listed as the employee of the month or more!!! I have had him work on my SUV for the last 3 visits and he has done a FANTASTIC JOB, with dignity and respect in the worst conditions of triple-digits due the heat spell!!! Also a shout out to Gino and all the management crew as well as the two brothers that are the greeters that assign your desires for the vehicles!!! GREAT JOB GANG!!! AND KEEP UP THE GOOD WORK!!! read more

Sunday morning 7/21/24 visit with the family. Our first time visiting the Clovis location. We were kindly greeted by Micheal for our check in. We were also greeted by Christian the assistant manager. Christian let us know we can bring the kids inside to keep cool and they can enjoy watching the car wash. He mentioned they provided fresh popcorn or we can purchase snacks to keep them occupied. We drove up farther and met Ellie and Matilda, they were so kind and patient with us unloading our babies. When our car was finished we met Johnathan who did a phenomenal detail. Before we left Christian followed up with us to make sure we were satisfied with our visit. Great value, pleasant experience. read more

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Michael did an amazing job cleaning my Honda Insight. He was thorough, professional, and delivered excellent results. Highly recommend!

Customer service was very professional and left my car looking like new! They always do a great job for a really good price. Steven finished my car and was very polite and ensured my car was left nice and clean accordingly. read more

Steven did an awesome job. This is the best our Silverado has ever looked. I will be coming back and requesting him again

After bringing my car here my car screen got scratched.They claimed that the cctv footage captured their employes vacuming my car seat only but when i requested to go see the video it doesnt even show them vacuming that area in car. Cctv doesnt catch tha area The manager gave me the owners phone numbers she is not answering my call. read more

They are always very friendly. They also are speedy with the car washes, but thorough. This is my favorite red carpet. I always go to this one. read more

I'm giving red carpet on Sean Willow a great review because of the manager I had a really bad incident where one of the employees yelled at me. I literally did not do anything to him. I don't know if you had a bad day but overall I get a five star review because you're Customer Service and how they didn't put the blame on the customer and how they do not make excuses for the employee. Overall adjust place to go to an overall Manager Geno was awesome. I was actually gonna come back to pay for my service, but he did give it to me for free. No, as far as how they clean and everything that's a different note for a different day for a different review . I really don't kind of feel that they clean properly. I like the older women cleaning my car because they're more thorough. I hear they're always missing something so I don't like paying a lot if they're going to keep missing something but I wouldn't mind paying $60 every time to have it done if they're gonna do it thoroughly Again, overall good place to go to read more

Red Carpet Car Wash - One side darker than other they missed half my dash board. - Car Wash Near Me - Clovis, California

I forget why I don't come to red carpet. I had been waiting for 10+ minutes for someone to get started on my vehicle, no signs of anyone when I saw a red jeep on 8/31/24 at 9:05 come out of the wash. 7 vehicles had come out before the red jeep, but for some reason that jeep was taken care of before the rest. Disappointing to see "nicer" vehicles get quicker services, I'm sure it's for tip purposes. And to top is off, I just witnessed the person cleaning my vehicle clean the rims and then use the same towel to clean the interior ‍.. I cannot, disappointed again. It had been 4+ year since I came just to give them a try again and be disappointed. read more

Definitely would not recommend. Got talked into an upgraded wash for the extra attention that they said they put on the interior but found the carpets dirty and what looked like a quick wipe down for dust which missed almost the whole dash and console after they were done. The wash left the front of the car covered with bugs and water spots on most of the windows. I spent almost an hour cleaning the car after they were done. read more

I've been a customer for many years and I've found them to be professional, courteous and friendly. My car is always beautiful when they finish. The employees who work outside are the best! They work hard in the heat of summer and cold of winter and ALWAYS are cheerful and remember you. I have the monthly subscription for unlimeted car washes and i think it's a fabulous deal. Shout out to Maria, Chris and all the hardworking people who work at the Clovis location. read more

My wife took her car for a good wash and this was the end result. Max the manager asked her if this was already damaged, my wife told him the windshield was just fine before she had the car washed. After reviewing the video footage, they took responsibility for the damage. Now, two weeks later, still waiting for the windshield to get replaced with a factory windshield! Red carpet didn't make this process easy! Other than replacing the windshield, there has been NO follow up from anyone! You can't even email anyone from this business to get any follow up. So much for customer service. See photos for further. As of today (9/1/22), the windshield has been replaced. I do understand that things are hard to come by but it seems that there was a lack of communication at the start of this ordeal. The windshield company had no idea and left a message with the manager when I called to get a windshield ordered. After my own follow up, I called to speak to the manager who said he never had received a call or message. It was after this things finally started to take place. I hope that no one else has to deal with this and or any issue that could arise from Red Carpet. Thank you for you follow up. Michael, I am unable to DM read more

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I got the "Better" wash and was so disappointed. By far, the WORST car wash I have ever received. My mats were barely vacuumed. My running boards weren't even acknowledged. And the rest of the smudges could have easily been wiped away with a single wipe. This just showed me they didn't care about the job being done. No effort at all. Giving away my gift cards and vouchers my friend gave me. Never disrespecting my truck like that again. read more

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From My Wife Arlene: A big thank you to Chris today at Red Carpet car wash on Shaw and Willow. He noticed I had a low left rear tire and advised me to get that checked and I went to Costco and I immediately got serviced there to repair a nail was in my tire and I am so grateful to Chris because I was planning on heading out of town this weekend! read more