Only does airport and not mentioned in listing. At least the phone was answered in contrast with…read moreanother Newton taxi company whose phone went fast busy for a moment and hung up

Great service! Driver texted me to let me know that traffic…read morewas heavy on Tuesday night and that he would be at my home in Brookline 15 minutes earlier than scheduled. He actually arrived 10 minutes before that. I appreciate the early arrival. I was ready and would rather be at my destination than worry that I will be stuck in traffic etc. I was very pleased with the experience and would use this cab again. In fact, I would like to book it for my return to Logan next week.

Just witnessed an idiot from this company driving up a one way street the wrong way. Then the jerk…read morehad the nerve to ask me if I needed a ride. SERIOUSLY? Mind you, this was in Boston and it is ILLEGAL for an out of the city taxi company to pick up a fare. So in 30 seconds this "professional " broke the law 2X. I dunno about you ...but I care about my safety and would never hop into this imbecile's cab.

DO NOT USE THIS PLACE. COMPLETELY UNSAFE While the driver…read morearrived on time, it was the worst ride to the airport we've ever experienced. I was initially understanding that the driver was in unfamiliar territory when he picked us up and needed direction. It was when he was swerving and randomly stopping that gave us the idea that either he was at the end of his shift and exhausted or maybe had imbibed during his shift. Either way, I was very, very worried that we wouldn't even make it to the airport! What made it worse was we had my 21 month old daughter in the car as well. It was so bad that other drivers on the road were looking at us as they passed us because they too thought something was up. I will never EVER call this company again.

The woman that took my call was very nice but they got my address wrong, I said West Roxbury (…read morelisten to recording and you will hear me say West Roxbury not Boston, so bottom line is I never got my cab. Thank God my son came home around 2::00 and took me to the Faulkner Hospital which was very important.

Local guy, recommended by my parents and it was a great choice! My family uses Jim for all of our…read moretrips to Logan Airport; he's reliable, always on time, and an overall nice dude. If you like to chat, he will tell you all about his journey. If you're more of a quiet rider, he is respectful of that. Flat rates for airport travel, with a discount for paying cash. Traditional cab, safe driver, and a great experience.

I had a very pleasant trip from Somerville to Williamstown. Extremely professional. The driver…read morefollowed military time... if you're 15 minutes you're on time. Pleasant 3.15 minute trip. If you need a black car service, this is the way to go.

Extremely professional service--spotless Tesla and courteous driver who arrived 10 minutes prior to…read moreour decided time and politely waited (though I chose to leave a bit early!) You pay a flat rate up front, the advantage of which is that the ride is guaranteed.

Wasn't planning on writing a review. If you have a loved one that needs wheelchair assecible…read moretransportation, look elsewhere...

I used Metro Cab to get from Logan to near Boston College and then back to the airport. Both trips…read morewere great, and they cost about what my friends paid on Lyft. For the return trip I called at 9 am for an 11 am pickup. The driver was super prompt; I got a text that the driver was arriving in 9 minutes, which he did. That had him arriving about 10 minutes early but he cheerfully waited for me to be ready at the agreed time. Both drivers were experienced good drivers, very polite, and a pleasure to talk with. The only small issue was waiting on hold about a minute and a half before the dispatcher picked up the phone at 9 am. Easy to find the taxi stand at the airport -- at the airport you just take whoever is first in line, and I got lucky. I recommend Metro Cab.

I was leery based on some of the reviews, but I didn't want to depend on Uber to show up at 6:30 in…read morethe morning on a Saturday. I called Newton Taxi Company up a few days before, the person took down the info, read it back to me, and said he'd be there. Saturday came and he was right on time, even a few minutes early. Vehicle was clean, and the driver helped us unload our bags at the airport. Great service, no ragrets.

I'm giving 2 stars, because I am partly at fault, but the service itself deserves one star. I was…read moreflying out from Logan on a Saturday morning, and the first chance I had to book a car was Friday evening. I used the on-line booking form for Newton Taxi Company, but didn't follow-up with a phone call. I should have done this, particularly since there was no automatic text/email confirmation. By 7 AM (for a 6:30 AM pickup), no one had arrived, and I called the main number, with no answer. I left a message, with my phone number, asking about the driver, but had no response. I ended up driving myself to the airport. Surprisingly, I never received a phone call over the subsequent days to follow-up on the missed booking. If you want to take a chance with this service, be sure to call for making/confirming your booking - do NOT trust the on-line booking form. The actual drivers may be good (I never met one), but the customer service is absent.

Used this service to travel to and from Logan Airport. They were prompt, provided a large SUV,…read moreallowed us to install a child seat, and were decently priced. We were very pleased and would recommend them!

I love On Time Taxi, they're so kind, professional, and always punctual. They go above and beyond…read moreand are able to ease my pre travel anxiety with two littles ones by being completely reliable every single time. I've used them for 3 years multiple times a year and will continue to. The service is so helpful and worth every penny.

I'm not from here and let me tell u they saved my butt today for a flat and they were very quick…read moreand when they said 10 minutes it was ten minutes I appreciate you guys and the driver were friendly each time

Word of advice to older women using Patriot. Sit in the back of the cab and play dead. If you try…read moreand even have a simple conversation you will be told "you are just like my wife" in a negative way. Also one of your drivers absolutely needs anger management as he watches you from rear view mirror and will verbally admonish you if he doesn't like the look on your face. What a horrible experience God help me, I was not making a face, I just got picked up from hospital with a diagnosis of heart failure and this cab driver is yelling at me because he thought I was making a face? WTF

I called Yellow Taxi in Revere when I was at Target a few weeks ago. They were very fast and the…read moreperson who picked me up was very friendly and helpful with my groceries. He put them on my porch which was extremely nice. I recommend them and I would use them again.

I'm not going to throw anybody under the bus... And I respect business, family, as well as work…read moreethic... My cabbie was fantastic a very nice man... I gave the cabbie the hospital name and took me on a $80 ride to the wrong Hospital... Instead of discussing the destination in full, and then socializing, he took me to the wrong place... I've been paid $7 to get back from where I was supposed to be so essentially I paid $73 to go 18 miles... he should have paid me $53 to get back to the hotel... I'm a business owner and I am now having to not work over the weekend waiting for my foot specialist to get back to the hospital on Monday. It is now Friday and I will ultimately lose a few thousand dollars on top of the $53 wage hustle I experienced