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    Red Bluff Food Mart

    4.0 (1 review)
    InexpensiveGrocery
    Closed • 6:00 am - 11:00 pm

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    9 years ago

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    Foodmaxx - Bought 5/10/24

    Foodmaxx

    2.9(33 reviews)
    0.4 mi
    •$

    I'm extremely disappointed with how I was treated at FoodMaxx in Red Bluff today…read more A couple of weeks ago, I purchased three packages of chicken from this store. I brought them home and immediately put them in my freezer. Over the next couple of days, I noticed a strong odor every time I opened the freezer and eventually realized it was coming from the chicken. I called the store and spoke with the manager. She told me to bring the chicken back for a refund. I explained that I live out of town and it would be a couple of weeks before I would be back in Red Bluff. I also told her I no longer had the receipt. She specifically told me that was fine and that I could return the chicken when I came back. Today, I finally made it back to Red Bluff and brought the three packages with me. I was then told that I could not receive a refund and that I had to exchange them for the same brand. I explained that I had already spoken with the manager and had been told I would receive a refund. I also explained that the store no longer even carried the same brand. I was already planning to do my grocery shopping there and ended up spending approximately $370. I offered to simply have the amount for the chicken deducted from my total. Instead, I was made to wait for quite a while while the situation was handled. The part that really upset me was how I was treated by the employees. A male employee with dark hair and a short beard came over with the chicken and, when I tried to explain what had happened, completely ignored me and spoke only to the cashier, telling her the amounts to deduct. His behavior made me feel as though I was being treated like I was dishonest or trying to do something wrong. The cashier, an older woman with long hair, was also very rude and never acknowledged what I was saying. When she finally rang up the replacement chicken, she slammed the packages down on the counter hard enough that the packaging popped open. I had to rewrap the packages when I got home. I understand that mistakes happen, and I wasn't asking for anything unreasonable. I simply expected the store to honor what its own manager had told me and to treat me with basic courtesy. I spent approximately $370 in the store today despite how I was treated, which makes the experience even more disappointing. I have been shopping at FoodMaxx for years, but after today's experience, I will seriously reconsider where I spend my grocery money. The chicken was one problem. The way I was treated when I tried to resolve it was the much bigger problem.

    The Supervisor at this Establishment, has accused me of being inebriated, months ago, when I bought…read morea small bottle of Vodka and a 12 pack of Coors Light, I purchased the items, I walked outside I walked to my car, I came to the conclusion that I bought the wrong size bottle. So I walked through the parking lot I walked back inside, I told a cashier that I accidentally, bought the wrong size bottle, so the lady assisted me with locating the right size bottle, so she found the right size bottle of Vodka, I waited in line, it was finally my turn I was in the middle of returning the little bottle so I could purchase the right size Bottle of Vodka, The Supervisor approached, me and told me you drank that' entire bottle of Vodka, you can't purchase that bottle your drunk, I was as sober as a Southern Judge, I didn't drink a single drop of Alcohol that day. She threatened me and told me to leave or she will call the Police!!! so I left. Today 08/09/26 I walked through Food Maxx, I was trying to get out of the sun, it's 106 degrees Fahrenheit, it's as hot as the Mojave Desert, I saw the same Supervisor I waved at her and I walked outside, she hollers at me to get my attention, her what did you steal, me I didn't steal anything... her show me your left pocket, so I showed her what was in my left pocket, I have a pack of sour gummy worms I bought from Walmart here in town a few days ago, she pissed me off!!! She has accused me of stealing items at this store a handful of times, I'm not a thief, a hoodlum, a degenerate low life, I'm a Man of God I'm a Ordained Priest at my church. I let her have it, I'm not proud of losing my temper, I cussed at her and I told her your assuming I stole something, I didn't steal any F******* thing!!! ( I'm pretty sure this woman doesn't like me for some reason oh well I won't lose any sleep, I hope in the future we can get along.)

    Photos
    Foodmaxx - Bought 5/30/24

    Bought 5/30/24

    Foodmaxx
    Foodmaxx - Toasty corn on the cob!

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    Toasty corn on the cob!

    Red Bluff Food Mart - grocery - Updated September 2026

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