This is another assisted living facility that will promise a wonderful experience for your family…read moremember and they just end up taking your money. We moved my father out after six months of being there. We paid the up charge for enhanced care. He was not given his medication at the times passed necessary. Parkinson's medication's need to be delivered in a very timely manner. This has ramifications on lucidity of the person. On more than one occasion when a family member was there, they were late with his medicine. Sometimes we had to request it after the time had passed. We purchased mattress pads in case of him, soiling his bed, and they never used them. They promised he would be taken out of his room, plenty and given activities to keep him busy. This happened rarely if ever. He was often sitting in his room with the TV blaring, wearing soiled undergarments. While he was in the hospital, we went to go retrieve his things, and the room had not been cleaned or touched. Dirty bedding was left on the floor and the room was a mess with the garbage can full. I almost forgot to mention that they lost most of his wardrobe in the laundry! Instead of someone running and getting him some pants from target or somewhere, they told us we needed to do it and then bring them by. I understand it was up to us to replace the entire Wardrobe and they would reimburse us, but that is ridiculous. The only thing I can say is that the place looks clean and is fancy like a four star hotel. The food is decent. I would not send a loved one here. Be prepared to pay River Oaks prices.. also be prepared for big promises with very few being kept. They are all about the sales pitch.

From the owner: MorningStar at River Oaks offers premier senior living in Houston with independent, assisted…read moreliving, and memory care under one roof. Residents enjoy resort-style living with high-end apartments, 24/7 care managers, licensed nurses, and specialized dementia care through our Lavender Sky philosophy. Our Type B license ensures overnight emergency assistance, and SafelyYou AI technology helps prevent falls. Amenities include all-day dining, salon, massage room, fitness center, sky terrace, courtyards, and transportation. Located minutes from Memorial Park, we provide comfort, wellness, and a vibrant community.

*PLEASE READ ENTIRE REVIEW *…read more As of 2/5/24, I am a former employee of Brightstar Care (Downtown Houston location on Richmond Avenue). This business is very unorganized, unprofessional, and not fair at all! I've given them several chances to get it together. My coworkers and myself (on the 24/7 case that we worked on) had to bring our own toilet paper, gloves, and have had to bring food, drinks, and supplies for our patient on MANY times. I've spent a little over $100 total on different occasions buying food and supplies such as: tooth paste, mouth wash, body wash, deodorant, food, etc.. They knew this, and never reimbursed me. I told the office when things were out and they did absolutely nothing about it, because they knew that two of my coworkers and myself, would stop by the store before work and buy her food. So, that was one less thing they had to worry about. I love what I do; but shouldn't be responsible for providing food or anything else for my patients. I gave Brenda Garza (the Client Care Coordinator) a heads up that I was starting my new job and needed to change my availability to PRN. So, I showed up for my shift 2/5 only to find they sent another lady. I wasted my gas, and also gave up a shift at my other job (thinking that I was already scheduled). I was crystal clear on when I was supposed to start my new job. Brenda sent a lady who literally didn't know any English at all! She had to use the translator app for EVERYTHING she asked me. It was mind blowing. If a person doesn't know English, at least know enough to get by with taking care of a patient. Maybe the employee was a friend of hers who needed more work. So, she decided to take my shift with no notice at all. That's so unprofessional! I know she has her picks of who she wants to send. Brenda has done the same thing to another caregiver in the past. The agency is the worst in every way! Half of the caregivers who work for them are lazy as well. I've voiced my concerns several times and was ignored. I shouldn't have to come on shift to the patient soaking wet, bed pad wet, and the sheets wet. Especially when the patient eliminates very little at a time. That's neglect!! Plain and simple.. I shouldn't have to clean smeared BM off the back of the toilet seat (which the patient does not use at all). A grown woman should know how to wipe herself correctly. Then, sometimes, this one caregiver would leave dirty diapers in the kitchen trash can. I only noticed after she left. There was also a caregiver who relieved me and she brought her husband to her shift to stay there with her. That is a huge HIPPA violation!! To add insult to injury, they came in smelling like ten packs of cigarettes. The last thing I experienced is a caregiver would actually bring her baby and sister with her to her night shift. It is a complete CIRCUS to work for Brightstar (Downtown Houston location). This may seem a bit much to reveal, but I do have proof of everything I've experienced, in case I ever have to use it!! They should be ashamed of themselves!

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

I've driven by here many times but never noticed the Memorial Hermann Primary care sign until a few…read moremonths ago. I decided to Google the business name & Dr Coco Williard was described as an internist & pediatrician so she can see my child as well as my husband & me. I called & easily made an appointment at my desired time. Dr Williard is very personable & I liked her from the get go. She is easy to talk to, makes you feel comfortable & at ease but most importantly, she takes her time during the appointments & appear to be genuinely passionate about helping/treating her patients. I've seen Dr Williard a handful of times (either for myself or my child) & each visit is pleasant & never rushed. She listens to & addresses all my concerns & that's important to me in a primary care physician because most of the doctors I've seen dismissed my concerns. I would definitely recommend Dr Williard if you're looking for a PCP or pediatrician. There is plenty of parking & the waiting room is spacious & clean. The front desk ladies & medical assistants are also nice. My only complaint would be the lack of toys or children's books in the waiting room to distract or occupy the kids as they wait. I usually bring my own books to keep the little one occupied. The medical assistant or Dr Williard might bring your kid a book or two once you're called back into the examining room though.

if you notice, all of the reviews are old. This place has changed, poorly maintained, barely…read moreadequate dining options.

My mother in law has been there 5 yrs. she's been very happy. Good food. Lots of activities…read more Last fall she was out of the apartment per a hospital stay after a bad fall. The staff at Brookdale updated the apartment paint and flooring with a few days notice that she'd be returning. The support could not have been better. Plus Quick and detailed responses to our queries for supplemental care.

excellent service ! They were punctual and extremely accommodating for my mother. If I ever asked a…read morequestion or had a qualm, they were spot on. Highly recommend

From the owner: Home Care 4 You is a full-service home health care company that offers private home care. We help…read morepatients perform their daily activities in the comfort of their home and our caregivers can help with light housekeeping and meal preparation. We also offer short-term and long-term rehabilitation after injury or chronic illness, for dementia or companionship.

This home care knows what they are doing and give the best care for the elderly people. Thank you…read moreso much!

This is a reputable company with employees that are empowered to be diligent, supportive, listeners…read moreand help in meeting objectives in the home health services. The employees are readily available to meet the needs of customers in every aspect of the business. The communication system is very good and there is customer-employee rapport and satisfaction. Their working environment is friendly and issues on customer relations are handled expeditiously. I highly recommend this company to everyone in view of my experiences because of the high professionalism and the pursuits of excellence in the home health business.

I worked for these scam artists for 4 months and they NEVER paid me my correct submitted hours on…read morepayday. It would take 2 or 3 times of emails to get the money I earned resulting in up to 3 eft for a single pay period. They start out paying your a high rate then restrict your hours, refuse overtime, and I have mandatory deductions required by Texas to be taken out of my paycheck, total of $300 a month. Instead, they took 300 from each eft paycheck that were at least 2 per period usually 3 and took the 300 from EACH paycheck. Resulting in a total of 1200 taken in 3 and 1/2 weeks. This money wasn't sent to the party for 2 months after I reported them, they promised to not take any more for two months and I was in a severe accident, hospitalized with spine fractures and within days while in hospital, I had already lost my job, and never paid my last owed paycheck, I am unable to work or lift more that 10lb and it has been 3 months without a single response from their company just to be sent the last paystubs to submit to insurance for disability. Their employee system has been down for the same amount of time and now they supposedly had a data breach? Maybe a scrub of data and records. They are committing Medicare fraud and withholding employee pay for a "bonus" I never received. I printed my paystubs prior to the crash and they sent me a summary of my pay and hours- it has been altered eft dates changed, pay for pay periods altered. And I am still owed the last month of money they took out that would be put on hold through the last 2 months after I was fired for being hospitalized in the accident. These little girls are never in the office, take much for 2 hours and since system has been down have not been going into the office at all. "Working from home" I was told because there was no point in working from the office since the system crashed. I cannot submit my paperwork to get any money from insurance or state STILL because I can't access my last paystubs and they won't send me the correct paperwork needed. Continued in photo