When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

My mom was at Optimum Personal Care in Missouri City for the last year of her life. I wish we had…read moreknown about them earlier, as it was so much better for her than Memory Care or Skilled Nursing Care. The staff ratio was better also and she was well cared for. They have beautiful grounds and she was able to go outside which she loved. The staff were kind and caring. She was able to rest in a recliner chair as opposed to wheelchair. We are indebted to the staff at Optimum and the Hospice team for their expertise and end of life transitioning. Glenda Cooley

This is about your SugarLand location. They turn off the ac in the patients room when you're…read morevisiting there longer than 5 minutes. That female manager is a total bitch. I urge everyone, do not use this facility. This place should be closed down forever.

I'm certified nursing assistant I really loved working for Varco hospice all the workers and…read moremanagers very nice especially Ms Jocelyn she was never too busy to answer my call when I call to ask a question.

Be warned! This company does not care for your loved one! I found my dad in very bad condition. Got…read morea medication list for my father that was not correct. The facility was just winging it on what and how much to give. There was no orders for any medications, the fall mat, or the illegal restraint that was being used on my father. When I drove 8 hours to check on him I immediately switched his hospice and they got orders to do an emergency transfer! My father had fallen out of bed 4 times the morning before the move. The facility claims it was an on going issue that hospice did not accommodate for. Mt father was being restrained to his wheelchair by a gate belt and left in a back room by himself. No water, no supervision, and no one to speak up for him. Varco should have stepped up and advocated for him!! When i called and left messages for a return call from the DON I was left with no call back. They failed my father and if they can treat him that way they will treat your loved one the same. They have tried to claim in another review that I have the wrong company. I absolutely do not!

They were incredible with my mother in law as well as our whole family. Very attentive, extremely…read morekind and helpful in every way from in person care to helping with all things medical. I highly recommend them.

My 93 year old mother in-law is being served corn dog and pizza for dinner. The food sucks. Not…read morerecommending you bring your loved ones here. Sorry to see that our beloved retired Priest and Nun's are having to eat the same crap. Shame on the Catholic diocese of Galveston Houston on how they treats or people this way.

This facility is great if the resident can walk and does not need assistance from the staff. This…read morefacility prefers quiet, docile and mobile residents. If your loved one doesn't conform then they will not be included in group activities and most often left in their room with the door closed. Most of the hands-on care staff hail from other countries and because of cultural differences do not address residents in s respectful and dignified way; they use overly familiar 'names' like Baby, Daddy and Mama when addressing residents. The facility looks great but make sure your loved one is mobile, independent, passive and quiet otherwise they will not get the help they need.

After making one of the most important decisions ever, I wanted to give a special acknowledgement…read moreto Colonial Oaks Westchase, and in particular to Lisa Stelley. Her compassion and her empathy were apparent from the beginning - and made all the difference in the world. By helping to reframe my fears she made this transition smoother than I would have ever believed possible. Her professionalism and her sure hand helped guide me through the process, and I am now confident Mom is exactly where she needs to be. I am grateful for Lisa - and for the team behind her who helped smooth the path none of us want to be on. Their facility and grounds are warm and welcoming, clean and comfortable, and the staff have demonstrated cheerful care in working with Mom.

Amazing Place offers expert care for people living with mild to moderate dementia. The staff is…read moreloving and attuned to the needs of participants. The programming is exciting and interesting. Amazing Place's meal service is thoughtful, nutritious and delightful.

My immobile husband was here for 2 months and it was the best of the three nursing homes/skilled…read morenursing facilities that we had been to in the Houston area.in the last 8 monhts. The food was excellent, facility super clean, Rehab therapists excellent and overall care good. We did have some challenges with my husband's demanding care at first but overtime we worked it our with the caring Director of Nursing Annie and amazing new Executive Director Michael. There were so many positives at Brazo Towers that I recommend it. The care of a stroke patient such as my husband is very difficult and necessitates a very active family advocate all the time. We were very disappointed in the lack of patient activities. Although a vigorous monthly calendar was posted very little activities occurred during my husband's stay. When we were leaving we saw indication regarding possible improvement in that area as well.

Had the horrible misfortune meeting social worker Kathleen Kuznicki, about a week ago and then…read moreagain yesterday. Thought maybe she was just having a bad day but unfortunately she was just as unpleasant yesterday as she was last week. Very condescending and horrible bedside manner, if this place has any others like her I would NOT recommended having your loved ones stay here.

I dont even know where to begin! This place is amazing! My mom was there for about 2 weeks and the…read moretype of treatment she received was great! Her doctor was amazing!! Her nurse viviana hisquierdo was super attentive and helpful!Her physical therapist Michael Calloway and Raven S WERE SIMPLY AMAZING!!! Her speech therapist Lauren reyes was very sweet and helpful!Case manager stephani made everything so easy for us and helped us with everything we needed,she is so sweet and kind ! The place is very clean and organized!! Definitely recommend it for you or your loved ones!

Wow! I have had to go to Encompass, after back surgery! They are amazing!!! They are professional…read moreand have the best team! I have been back to them each time I had to Rehab! I tell everyone about them! They asked me my goal! I told them I wanted to be as independent as I possibly could! They extensively worked on that everyday ! They got me where I could be independent! I worked hard because they wanted me to succeed!!!!!