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Houston, TX

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Silverado Hermann Park Memory Care Community

4.0 (9 reviews)
Open • Open 24 hours

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7 years ago

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Ask the Community - Silverado Hermann Park Memory Care Community

Do you have skilled nursing!?

Hi Georgia- While we do operate with a high level of clinical services, we are not a skilled nursing facility. Thank you for your question.

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MorningStar Senior Living at River Oaks

MorningStar Senior Living at River Oaks

1.0(1 review)
2.1 mi•Upper Kirby

This is another assisted living facility that will promise a wonderful experience for your family…read moremember and they just end up taking your money. We moved my father out after six months of being there. We paid the up charge for enhanced care. He was not given his medication at the times passed necessary. Parkinson's medication's need to be delivered in a very timely manner. This has ramifications on lucidity of the person. On more than one occasion when a family member was there, they were late with his medicine. Sometimes we had to request it after the time had passed. We purchased mattress pads in case of him, soiling his bed, and they never used them. They promised he would be taken out of his room, plenty and given activities to keep him busy. This happened rarely if ever. He was often sitting in his room with the TV blaring, wearing soiled undergarments. While he was in the hospital, we went to go retrieve his things, and the room had not been cleaned or touched. Dirty bedding was left on the floor and the room was a mess with the garbage can full. I almost forgot to mention that they lost most of his wardrobe in the laundry! Instead of someone running and getting him some pants from target or somewhere, they told us we needed to do it and then bring them by. I understand it was up to us to replace the entire Wardrobe and they would reimburse us, but that is ridiculous. The only thing I can say is that the place looks clean and is fancy like a four star hotel. The food is decent. I would not send a loved one here. Be prepared to pay River Oaks prices.. also be prepared for big promises with very few being kept. They are all about the sales pitch.

From the owner: MorningStar at River Oaks is a senior living community in Houston, TX, offering independent living,…read moreassisted living and memory care in a warm, residential setting with restaurant-style dining, designed around dignity and connection. Independent living residents enjoy an active, maintenance-free lifestyle with a full calendar of life enrichment activities. Those seeking assisted living in Houston find personalized support from a caring, attentive team. Our dedicated memory care neighborhood provides compassionate, specialized care that helps each resident live with purpose. Rooted in Judeo-Christian principles since 2003, MorningStar exists to honor God, value every senior and invest in its team.

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MorningStar Senior Living at River Oaks
MorningStar Senior Living at River Oaks
MorningStar Senior Living at River Oaks

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Belmont Village Senior Living - West University - Belmont Village West University

Belmont Village Senior Living - West University

2.3(3 reviews)
2.6 mi•West University, Braeswood Place

My Uncle has been a resident at the Belmont for the past year and a half. We were very blessed to…read morehave had the help of all of the staff to make his transition from the hospital to the Belmont seamless. As I live and work in Dallas, many of the details had to be taken care of by phone or email. It was a great comfort to know that they were there to help in any way possible. He is doing much better now, and I attribute a part of this to the Belmont staff. It is a great relief to know that he has all of his meals prepared. (He says the food is usually quite good!) He enjoys the company of other residents and occasionally joins in the community activities they provide. He is provided with transportation to any doctor visits, his laundry is done, and his room is the perfect size for him. Living in a different city, all of these things mean the world to me. The few times that there has been a problem, they get in touch immediately There is no business that hasn't experienced challenges in the past couple of years. The Belmont continues to make improvements and changes for the better and that's what counts. I look forward to my next trip to visit him as they treat family members very well!

We moved my mother to Belmont at the end of January 2020. Due to some paperwork snafu, they didn't…read moreseem to know she was moving in. It took several days to get her the proper welcoming. Even after that, it seemed the efforts by staff to get her involved and acclimated to her new living arrangements were minimal. Certainly the COVID lockdown made things difficult for senior living facilities, but we paid extra for bathing assistance for mother, and yet when I would see her I could tell she was wearing the same clothes for days in a row, which meant she wasn't bathing and we even sleeping in the same clothes. Mother was on blood thinners, so it was important to monitor her for potential internal bleeding or at least be aware of any pronounced weakness or paleness. Since I couldn't visit her in person, I had to depend on staff for this. In September she had a fall and then was extremely weak and was sent via ambulance to the ER. She had severe internal bleeding and had to have 4 units of blood transfused. I am amazed that the "nursing" staff at Belmont couldn't have observed this issue sooner. Mother passed away in October, and when we went to clear out her belongings, we discovered that all of her valuable jewelry had been stolen from her room. When we reported this to Belmont, they didn't seem to care much, and pretty much blamed it on us that we let Mother have those things in her room. Nothing that was stolen was ever recovered. So if you send your loved one to Belmont, be sure not to send anything of value with them.

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Belmont Village Senior Living - West University - Center for Learning

Center for Learning

Belmont Village Senior Living - West University - Center for Life Enhancement on-site fitness center. Professionally managed; wellness programs and therapy services available.

Center for Life Enhancement on-site fitness center. Professionally managed; wellness programs and therapy services available.

Belmont Village Senior Living - West University - Town Hall

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Town Hall

BrightStar Care

BrightStar Care

1.0(1 review)
2.5 mi•Upper Kirby

*PLEASE READ ENTIRE REVIEW *…read more As of 2/5/24, I am a former employee of Brightstar Care (Downtown Houston location on Richmond Avenue). This business is very unorganized, unprofessional, and not fair at all! I've given them several chances to get it together. My coworkers and myself (on the 24/7 case that we worked on) had to bring our own toilet paper, gloves, and have had to bring food, drinks, and supplies for our patient on MANY times. I've spent a little over $100 total on different occasions buying food and supplies such as: tooth paste, mouth wash, body wash, deodorant, food, etc.. They knew this, and never reimbursed me. I told the office when things were out and they did absolutely nothing about it, because they knew that two of my coworkers and myself, would stop by the store before work and buy her food. So, that was one less thing they had to worry about. I love what I do; but shouldn't be responsible for providing food or anything else for my patients. I gave Brenda Garza (the Client Care Coordinator) a heads up that I was starting my new job and needed to change my availability to PRN. So, I showed up for my shift 2/5 only to find they sent another lady. I wasted my gas, and also gave up a shift at my other job (thinking that I was already scheduled). I was crystal clear on when I was supposed to start my new job. Brenda sent a lady who literally didn't know any English at all! She had to use the translator app for EVERYTHING she asked me. It was mind blowing. If a person doesn't know English, at least know enough to get by with taking care of a patient. Maybe the employee was a friend of hers who needed more work. So, she decided to take my shift with no notice at all. That's so unprofessional! I know she has her picks of who she wants to send. Brenda has done the same thing to another caregiver in the past. The agency is the worst in every way! Half of the caregivers who work for them are lazy as well. I've voiced my concerns several times and was ignored. I shouldn't have to come on shift to the patient soaking wet, bed pad wet, and the sheets wet. Especially when the patient eliminates very little at a time. That's neglect!! Plain and simple.. I shouldn't have to clean smeared BM off the back of the toilet seat (which the patient does not use at all). A grown woman should know how to wipe herself correctly. Then, sometimes, this one caregiver would leave dirty diapers in the kitchen trash can. I only noticed after she left. There was also a caregiver who relieved me and she brought her husband to her shift to stay there with her. That is a huge HIPPA violation!! To add insult to injury, they came in smelling like ten packs of cigarettes. The last thing I experienced is a caregiver would actually bring her baby and sister with her to her night shift. It is a complete CIRCUS to work for Brightstar (Downtown Houston location). This may seem a bit much to reveal, but I do have proof of everything I've experienced, in case I ever have to use it!! They should be ashamed of themselves!

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

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BrightStar Care

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Silverado Hermann Park Memory Care Community - assistedliving - Updated October 2026

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