Our water heater was over 10 years old and it started cycling heat on most of the time. Based on…read morepositive reviews, we called Joe, of Wolff Heating Cooling and Plumbing to replace it. First, he said he needed to make sure we didn't have a leak. Well...we had a slab leak. He referred us to a fantastic plumber (Eddy Ks Plumbing and Heating) that fixes leaks under slabs and he did a phenomenal job. We still wanted to replace the water heater so Joe was patient while all the excavation, repair, and restoration work was done. Joe did a great job replacing our water heater and even built a new stand/table for it. We were billed what we were quoted and he showed up on time and was very professional. We will definitely call him for any future heating, cooling or plumbing needs.

Very happy with Wolff. My heater stopped working overnight. Called Wolff before 8:00 and left…read moremessage. Within 30 minutes I got a call back. They came out early afternoon. Not only did they fix the heater they gave me a quick troubleshoot lesson. Will definitely call them again if my HVAC has issues.

As I have just started a company with my husband that is in competition with someone such as…read moreAustin, with MGP Mechanical, ( the gentleman who just served me, and my husbands seasonal change over for the swamp cooler) It would probably not benefit me to tell you that I received great service, but I am not a liar and I will tell you just that, I got great service, because I did. And the power of yelp is that we speak the truth about the places we go, taking away the power from the businesses that choose to mistreat customers or rob them under the reasoning of it's the only choice of businesss in that industry in that area so they take advantage and hike prices as some of the larger companies have down in the last year and a half here. I also hate to hear when people are stuck, hiring, uninsured, untrained people or for lack of their being other safe, trained, and available technicians that are not charging too much for the average retiree)., I can tell you that Austin, (the Technician and possible owner of this company?)is polite, friendly, funny, fast, it his whole back into the work , you could hear, and comes off non- threatening and knew exactly what he needed to do, went straight to it after talking to me about itand didn't ask or bother for a thing. I feel good about telling you quality experience I got from this company MGP Mechanical because I believe if there is no room for growth in this town, economy enough for a compliment or two to be circulating for even your competition,, we have real problems . Also, I believe it helps our economy when we support up-and-coming businesses of hard-working people such as Austin's business, ours business, and all other hard-working people putting the effort in to do the jobs that a large percentage of this town can't do any more for themselves due to physical restraints. Austin is obviously very nice looking young man, with actual manners, sweet to animals , kind hearted ( somehow I can tell you that due to our conversation on doggy's, reveals a lot about someone, efficient and polite. And I'm pretty sure if you are one of those elderly that have a low amount you're able to budget every month to for fixes in your house, it's gonna be a company like MGP Mechanical or ours that's gonna be the one to help you because we will help you in spite of your financial issues and work out contracted payment plans to make sure our neighbors basic needs are met. It's not always easy to see when someone has moral integrity worth getting to know them , and Austin was one of those gentleman making the service call workers around here look good. I believe with this gentlemen, you'll only see him continue to succeed and grow with this new company of his. As long as the community is connected enough to all have a little bit of Internet access and can continue to spread good news about the good workers, people like Austin will benefit this town, just as Austin will benefit from it. Work that was done: We received what they referred to as a "changeover "from him as he was who my rental property owner hired. Although he is our competition, I would recommend him in a heartbeat as he did the service as well and my husband used to do the exact process for work and got to witness. He said he did it well too. I hope to see his business grow along with ours and others like it. Good people are out there, and MGP mechanical with Austin at the helm is one of them as far as I have seen today. Thank you for your service today, Austin I hope you have a wonderful night and I hope your business continues to grow and people continue to support you and your business and business skills continue to grow as much as you have a goal for it! Thanks again!

The plumber quickly diagnosed the reason for a toilet leak and efficiently repaired the toilet. He…read morewas happy to do a couple of other minor things around the house that we needed to be done by a plumber. The plumber and his assistant left the house clean and were extremely pleasant and easy to deal with. We felt their pricing for the work was very fair.

Exceptional work and customer service! My heater went off completely in the middle of the night…read moreentering into a weekend, so my house pretty much had no heat over the night. It was 42 degree at night and even my dogs who rarely complained kept shaking to keep themselves warm and we all cozied up with huge blankets in the bed..because the temperature dropped so low. In a meantime, I reached out to BakerHouse Service late Friday night letting them know about the issue that my minisplits had. To be honest, I wasn't expecting to get anything fixed by Monday since it was already weekends...but I was really surprised that the following Saturday morning Danial did reach out to me and let me know he could actually stop by on Saturday! I was very grateful that Danial and team was able to diagnose the issues with my minisplits quick! Not only that, they were able to remedy the issue on the spot within that visit,..so I was really thankful the heat was back in the house in no time! What I appreciated was Danial's knowledge about HVAC system. He did seem to know how to approach solving HVAC issues methodothically...and even I learned a few smaller things about my minisplit system from just his visit. If I had any issues with HVAC system, I would certainly recommend and use his services again. They are highly responsive, knowledgeable and trustworthy and are priced reasonably. Thank you for saving me from the heater issue once again! Really appreciated and super grateful for your help.

BakerHouse Service Co…read more We contacted Daniel at BakerHouse Service Co for A/C servicing Jan 21, and Daniel scheduled us for next day, Feb 22. We have been here 6 years and the house is 18 years. We've never had our A/C, furnaces, and fireplaces checked so we were doing preventative maintenance and ensuring our systems are not producing carbon monoxide. Daniel got on our roof and checked both A/C units. We had a broken switch, broken contact, and 3 capacitors that were below spec. Replaced with new parts and both units working properly. We also requested to check both of our furnaces. No carbon monoxide and again capacitors below spec, replaced and both units working properly. Daniel checked both gas fireplaces, no carbon monoxide and he showed us on how to turn them both on. Lastly Daniel drained our water heater. We are very pleased with Daniel's work. We are greatly relieved that our major HVAC systems, fireplaces, and water heater are all working great and we are grateful we now have an honest and very capable HVAC systems contractor we can rely on. Regardless of the season we are prepared. Thank you, Cynthia & Bob

Dave was very prompt and does excellent work at a very reasonable price. He fixed our mini split…read morethe same day I called. He diagnosed a problem we were having with our ceiling lights and fixed the problem while he was here. He responded very quickly to a problem we were having with our water heater. Dave is our go to guy ! We highly recommend him.

We needed to upgrade our entire HVAC system due to rising energy costs. We had a furnace on propane…read moreand the cost to use it is almost prohibitive.The hubby is a professional commercial HVAC control's technician and did a lot of research and contacted Harter Electric. They came out for for a quote and check what we needed. When the consult and quote was done, within 2 days we were scheduled and installation began. The crew was professional and quick with the work. Now, we have a system that is so much more comfortable and keeps all rooms at a constant temperature. Five rooms, 5 room systems and 2 outside units with all electrical and ductwork was done in 1 1/2 days. The cool part of the system is it's controlled by remote, and there's one in each room, but if one is lost, they work on the rest, Awesome thing about this system, each room can be set to heat, cool and automatic control. You set the temp you want (all function controlled by remote control) and how powerful you want the fan, you can set it to sweep back and forth etc... One thing I do want to say that I was able to dictate the placement of the unit in our bedroom. Although it may have been easier for the crew to place the unit a wall closer to the outside unit, I requested another wall so I did not have to move family pictures and special things. The owner told me, that I had to live with it, so they would do what I wanted. I'm disabled and having thing's comfortable isn't always easy. The cost of this system is worth every penny. The speed of process from time of initial contact to completion was about a week. Thanks to the crew who came out and made our home more comfortable. We got it just in time for a really cold, snowy and windy storm and all the rooms were so comfy. They are a professional, knowledgeable, and polite crew.

I used Ricks Service for the seasonal service of my Mastercool AC on my rental home. Being out of…read morestate, I relied on the professionals to service and maintain the unit as agreed upon. This was not done. It appears the water was simply turned off and on, but no cleaning or maintenance was completed. Some problems were actually created by the service. Here are the issues I found after having a "professional" examine the unit. Here is a list of the issues I have with the service work that was done very poorly, and even damaging. 1. As the tenants were moving out, I went by and saw the ac was leaking water bad. They were told the pan was rusted so that's just how it was. In looking at it, the pads were clogged and never cleaned nor changed or suggested to be done. I had asked specifically for this to be checked and changed if needed. A rusted out pan was not the problem nor was a solution provided. This situation resulted in a large amount of water and leaking water daily. 2. The overflow hose was directed to spray directly into the fan, which makes no sense and can create so many issues, including rot and rusting of the AC unit, ducting, and surrounding structures. 3. Almost 2 inches of dirt and silt was in the bottom of the tray. There is no way the accumulation occurred within 3 months time. This shows it was not cleaned out, and I wonder if it ever was for any of the previous service calls. All of this resulted is very low airflow, water wasted and potential damage to many aspects of the home. I do not see any way these are remotely acceptable, and they are actually negligent. I feel these are very strong reasons to leave an appropriate review, especially as I was never contacted back for an explanation or attempt to rectify

we waited two weeks on an estimate and never received one: multiple phone calls, a site visit,…read moremultiple emails and texts. Based on our experience, I'd find someone else...very unprofessional.

What an amazing company. J.B. was quick to respond and very accommodating in the scheduled repair…read moreof my evaporative cooler. He repaired it a day earlier than promised and was very helpful in explaining what needed to be done. Extreme integrity and honesty. I would highly recommend this company to anyone looking for someone to get the job done at reasonable rates without any hassles.

My water heater went out suddenly. JB was out in only two days from my first call and did a great…read morejob. Friendly, courteous and the price was reasonable. He even fixed my toilet. He did great work and kept me informed as he carefully finished the project. I would definitely recommend this business and appreciate having a local business do the work.

Jonathan is great, very professional & has been taking care of my HVAC for several years now.read more

Great service and communication. Jonathan also took time to educate me about some of the…read moreeccentricities about my furnace. Has my business for any HVAC needs from now on!

My furnace blower has been acting up for a few months, and then finally died completely. I had…read morecalled around, and was very unhappy with the service I received from multiple other companies. Everything from not having my call returned to not showing up when promised. I was talking about it at work, and this company was recommended to me by a coworker. I called, and got a response and an appointment almost right away. The repairman who came to originally diagnose the issue was very quick to diagnose the blower motor as the issue. My furnace is 40 years old, and, despite a large amount of effort on the part of the company, a replacement part couldn't be found. Instead of just telling me "can't find it", I got an explanation as to why. Mark got all the information about my house and existing set-up, and gave me options on a replacement unit. I went with his recommendation, and it was installed four days later. Everyone in this company was fabulous, from start to finish. The person answering the phone, Mark (obsensibly the owner), the installers and the original technician were all present, attentive, and listened to my needs. His installers were super friendly, quick, and made sure the job was done absolutely right. They exuded confidence and competency. So far my new furnace is quiet and strong, and I couldn't be happier with the results. I will definitely use this company every time going forward for all my HVAC needs, and would recommend them to absolutely anybody. If anything changes, I'll update this review.

Very happy with their service. Had multiple properties that needed trouble shooting and…read moremaintenance. Cindy got back to me quickly with information and a quote. Professional, reasonable, great service. Highly recommend!!