Recovery Unplugged should get 10 stars out of 5! Their patience is unlimited and they work with you from day one until after you get out of the program. The offer detox, residential, IOP, OP, and sober living as well as counseling. Not only do they integrate music into the program, they also accept any recovery program, so if you are not into AA or NA you can try Smart or The Buddhist approach, or a different modality. They don't care, as long as it fits you, and makes you better. I, personally, went with Refuge Recovery strictly in the beginning but attended a many AA meetings because of the scarcity of the Refuge meetings. Later I heard someone talking about step 4 in group and decided that was therapy and I needed it and went with AA and Refuge. At RU you are free to make your recovery path your own. The food at detox and IOP did leave something to be desired (but they are working on it) and the food at residential was fantastic! When you are in between residential and IOP they have you in a very comfortable house and give you a generous allowance to buy your own food. When you are in IOP you of course live on your own, or in sober living. RU's sober living homes are very nice, safe, and secure. You supply your own food and coffee but the house provides cleaning products, furnishings, dishes, cooking supply's, paper towels, etc... RU focuses on getting people better. They don't care what race you are, what religion you are, or are not, or what sexual orientation you are. Everyone is welcome! They emphasize community and communication. You learn so much here. Two things really stick out for me, one being that you don't have to go to treatment many, many times to recover (which I was convinced after the first rehab I was in was the case) and that maybe I should look into AA , and I'm truly happy I did. It's not the path everyone should take but it, along with Refuge fits me very well. The music component was awesome. I'm not musically talented and I can sing a little (but don't know how to play any instruments unless you call making a clarinet screech playing) but being around a group of people, some like me, but many that are well versed in the music business was fantastic! We had an amazing guitarist there that gave me my first guitar lessons who performed with many greats on the road and then gave up that life for something more stable that I am proud to now call my little brother, an amazing keyboardist that rocked the keyboard and has been playing since he was 7 years old, and a number of extremely talented people that either should be or will be stars someday. I had to go to the hospital for an epilepsy study while I was in IOP. Not only did my counselor check up with me to make sure I was ok, but also the staff at IOP and the Alumni staff checked with me and several of the new friends I have made at RU as well. I have seen near miracles happen here too. One of the girls that started the program after I did came in with a warn, resigned look on her face. She had been to treatment many times that year alone. Basically she went to treatment long enough to get a few good night sleep in, and some food, and then turned around and went out and used again. RU changed up her antidepressants and little by little she came to life. She did run away once but it was with another girl who promised her.drugs and a place to live when they got to that girls boyfriends car, the girl said to her boyfriend "oh, she just needs a ride". She realized at that point she'd be better off coming back to RU. After she got to IOP she stopped her indifference and uncaring attitude and actually started to participate in groups and she is now an inspiration to us all! If you have a substance abuse problem or an alcohol problem or know someone who does don't hesitate to come to Recovery Unplugged! The staff is caring, competent and well trained! They truly care! read more

Absolutely fantastic recovery program with a strong community. As a recent former client my primary reason for choosing Recovery Unplugged was due to all of the terrific input I had received from others within the recovery community. The staff from the techs, to case managers to the therapist were all amazing. What is most impressive about "RU" is the alumni community and their coordinators - it is one of the few recovery centers I have ever heard about that maintains a vigilant connection with clients even after leaving. The program integrates both music and art irregardless of ones skill level or talent. I would highly recommend Recovery Unplugged to anyone seeking a solution to their struggles. read more

Treatment was good at there 969 location but as soon as I made it to PHP. Tony the lady supposedly in charge has no business being in charge of anything. She's very rude and try playing the race card as well for a guy that was causing troubles for everyone! That ended up getting kicked out anyways for disrespecting the staff. read more

This place is all about the money. I strongly recommend no one over 40 should go here. They say you can take your cell phone, but they confiscate it right away and lock it up. No teachings about AA or a higher power. They have group meetings all day and I didn't benefit from amy of them. They tried to keep me another week for the money, but it was clear I was ready to leave. 4?days after getting out. I worked inside and out 12 out of 14 days. The weight limit on dogs are not enforced. It's great for a detox opportunity. If you play an instrument. this place is for you. read more

My first time in rehab, and since this one was near my home, I thought it would be a good idea. What a horrible mistake. First, when you call them about entering RU, they will keep telling you the money doesn't matter, the insurance will take care of it, just hurry up and come in before you change your mind. This should be your first red flag. When you get there, there is no orientation about the program or what you will be going through. I continually had to ask the other residents about what would be happening next. Second red flag is that their website stated the program is 2-4 weeks but no one really specified how long I would be there until I told them I was going to leave on my own accord. I was told that the stay by default is 4 weeks, without any kind of evaluation. In that way, I'm sure they can maximize the amount they receive from the insurance company. The group sessions are a joke. Half the people in there were nodding off and the counselors couldn't care less. You break up into smaller sessions to focus on a particular subject but it always broke down to some free form discussion with no real counseling. There is a one on one session with a counselor but it's only once a week, so 4 times max to work on yourself with a dedicated counselor. The house that RU residents stay in is so freaking ghetto. Mattresses that are super thin and old, leaky washing machines, old ass furniture that most likely has never been cleaned. I wasn't expecting the Marriott, but I can honestly say I had cleaner accommodations in county jail. I believe RU and their PHP is for people who are homeless or have no where else to go, so accommodations like this are a nice change. However, if you come from even modest means, you will definitely be disgusted. Lastly, after 2 weeks of this crap, I AMA-ed (against medical advice) out of there. The mood of the counselors changed dramatically and acted as if I turned my back on them somehow. On my last day, I didn't get a chance to say goodbye to the group and was put in the front office where the receptionist didn't say 2 words to me. When my ride came to pick me up, she handed me my paperwork and didn't even look at me or say anything. It was with a such a freaked up attitude and dismissive attitude. CHECK YOUR INSURANCE WELL AND DO NOT GO HERE. THERE IS NO RECOVERY HERE! read more

Please read this review before making the same mistake a made. I have been stuggling with this problem since 2016 and Recovery Unplugged in Florida and Annandale Virginia have helped me process so many challenges and traumatic events. I made the mistake to not read any reviews and trusted the recomendations thinking I was going to get the help and care that Recovery Unplugged has always provided me with. Turns out my therapist was not a Pshycologist and they were dragging me along. They DO NOT facilitate in house H & I meetings and only take clients to 2/3 meetings a week. The house is packed with 18 guys and filled with flies, there are times where there is no food or drinks and you have to wait 24 hours or eat whatever is left on the pantry. You are only there to be passed around and be separated from your old lifestyle. The groups are repetitive clients fall asleep because they can't engage or motivate them. They adve read more

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Full on 12 step failed model programming (see https://www.thefix.com/alcoholics-anonymous-different-perspective ). If you don't 12 step, it is very hard to exist there, and you will not earn any privileges (phone, debit card, etc.). Mostly non-musicians, out of about 100 clients I met, there were MAYBE 7 gigging musicians, counting myself. About 40 clients in PHP program at any one time. Lots of clients that can't sing but sing and tell you about their recordings. Catered lunch. Hot meal that generally arrived cold. Bring your own snacks, as there are none at encore. If you are lucky, you can get maybe 15 minutes to jam with friends on stage before the talk talk talk about yourself groups start and whatever you manage to salvage out of a half hour lunch. Base PDP drum kit. Seagull acoustic. Fender lefty acoustic. Couple yamaha electric basses. Qu32 board. 2x Marshall CODE 50. Little ampeg BA-115 bass amp. Fishman LOUDE mini acoustic amp. KB and Organ. Generic. Nothing memorable. Sustain pedal was broken. No-name-ish Flying V bass nobody ever plays. Basically impossible to get quiet time to write or practice at encore or in the sober houses, except in the wee hours of the mornings at the houses. Supposed to perform at a weekly open mic, but there aren't any individualized rehearsal spaces. Hard to write/arrange when constantly bombarded with mostly rap "music". Met a few people I enjoyed playing with, but jam time was limited by the full schedule. Have to walk on eggshells unless you want to hear about people's "traumas", "anxieties", cutting, and eating disorders. Entire staff are "graduates" of 12 step hogwash, so that is the programming. They throw in meditation, yoga, drum circle, and such as basically half-hearted afterthoughts. RECBT/CBT are barely touched on. Anybody that refuses to drink the koolaide is treated like a heretic. Would not go back. read more

Would not encourage anyone to go there. Yes, you have to be ready and that is only determined by you. However, the staff that I had the unfortunate experience of working with was inept. The counselor was inexperienced, not responsive. She also had not been through it so she spoke from schoold experience alone and although I never met her, she acted as if she was 12. Her decisions from my understanding led to her unemployment but also to my son's relapse. She of course is not to blame alone as he is responsible for himself but that place was a mess. Many of them are. All the promises and no delivery. There are not endless funds, and time does matter. But it is a racket. I refer to it as the sober society because everyone who works in this industry seems to have an angle and very few are sincere in what they do about helping people. read more

I got COVID during my time at RU because of their completely nonexistent COVID protocols (no masks, temp checks, or screening). My insurance and I are both being charged full price even though I spent the last two weeks in quarantine without so much as a phone call to ask if I was ok. Not impressed. read more

While checking online for the phone number to RU Encore, I noticed the last review someone posted and just had to give my 2 cents. My experience with Encore was a totally opposite, very enlighting and life-saving experience. I would refer Encore to my blood-related family, my friends and anyone else I care about if they are looking for treatment or a place to call home during this stage of their journey into recovery. They As far as being unorganized (pshhfff) they were so on it, they taught me how to be organized. read more

This place only cares to get you in the door to take your money, the therapy did not work, very disorganized.

Came here lost, broken, and beaten down. This place changed my life and now I am a free man with my life back. Cannot thank this place enough for all that I learned here and at the residential facility. read more