I'd like to start by saying THANK YOU to all the awesome and fabulous staff that work at Windsor…read moreGardens of San Diego. I was recently discharged after 2.5 years of a long healing process of a secondary condition cause by final stage renal failure, I was also the president of the resident council. I'm grateful and blessed to have been at Windsor Gardens where I met and was taken care off by a amazing group of Nurse, LVN's and CNA's who carry empathy, love, and compassion for their calling to serve and care for others who are sick and less fortunate and are in a vulnerable state. For that I was blessed that I had a top tier team of medical professional. They have been a lot of staff changes in the last 8 months, but the new staff is just as amazing or better then the ones they replaced. The admission ladies Mrs. Carmen, Ms. Ruby and Ms. Angelica they were always willing to help, when the residents ask them for any special request. The Social worker Ms Judith she is well informed and knowledgeable in the healthcare industry. She always went the extra mile to help us the residents get the treatment and transportation that we all needed for our healthcare and personal needs when available. Unfortunately most of these amazing people are no longer at Windsor Gardens and they will be missed by everyone. First of all I believe in treating everyone with politeness, kindness, respect and dignity no mater what their job title or education, it called having manners and empathy. With that said. But the ones thar are still there, like Carmen Gomez, Isamar, Maritess are an amazing group of professionals with caring souls for their patients. They always have a smile, always friendly towards everybody. I'd like to thank the both Mrs Silvia and Mrs Christina these 2 wonderful ladies at activities who keep all the residents entertained and busy throughout the day and week as well as hold Sunday Christian services for the residents they go out of their way and beyond to help the residents. Just like everyone else, they always go above and beyond for the residents all trying to make sure everyone is well taken care of and their needs are met. These hard working individuals have the empathy, the love, the caring compassion that defines extraordinary people caring out a calling to help, protect, serve their fellow people. I was a very lucky individual I always had my morning conversations with almost everyone there throughout the day. The housekeeper staff and Mrs. Vanessa the supervisor always made sure are rooms and areas where clean as well as our clothes. They were always willing to clean up after the messy residents that just made a bigger mess (dont really know how but they found a way to be extra messy). Physical and Occupational therapy always gave their best to help everyone get back some of our independence though therapy and hard work some residents had a resistance to the work but without it we would all relay on everyone else and well that not how i want to live so i worked to get some of my independence. I would also love to thank all the amazing and extraordinary group of professionals that work as CNA's, LVN's and RN/BSN... Ms. Valeria Diaz, Ms Evelyn Jimenez, Hazel Navarro, Angel Rivera, Esmeralda Gurrola, Valeria Vazquez, Marilyn Garcia, Johnathon Paul Guerrero, Rosa Ruiz, Jessenia Ibarra, Jennifer Cira, Abby de los Reyes, Anthony Khuu, Alyssa Natividad, Mikel Sison, Loraine Ignacio, Issac Miraflorez, LaArnie, Edralin, Gina, Luz, Estella, Jelicoh, Leiola I was blessed to have these amazing professionals on my medical team throughout my stay at Windsor they were very knowledgeable and explained with great detail and compassion what my medical prognosis was at every stage of either decline or improvement they made life easier and adjustable for me to get better. This facility has the best staff imaginable they all work together to help each other as well as the residents thrive. Yes you have the residents that complain or don't have the understanding that this is not a 1 on 1 hospital and that their sometimes patients/ residents that are much more needy then themselves. Might help if there's a patient, skilled facility advocate to inform the patients that Windsor is not a 1 on 1 patient care so they can understand that there's a 1-10 patient/cna's, 1 to 30 patient/ nurse ratio so maybe that way they realize and understand that its not an easy task to watch over so many patients/ residents. Even the kitchen staff is absolutely great they always friendly with the residents. Overall i really believe that Windsor is one of the best places to receive excellent care, by a group of extraordinary healthcare professionals who believe in going the extra mile for their patients/ residents to thrive.

If your insurance refers you here for rehab therapy, DO NOT GO. If you care for your loved one, do…read morenot leave them here. I have never written a review for anything, but this place is unsafe. The staff, though some are personally nice enough, do not readily respond to call buttons. A one to three hour wait is not uncommon. The assigned facility doctor, who never actually met me, disregarded all my surgeon's discharge instructions and refused to discharge me. The food was scant, bland and not balanced nutrition for anyone, but especially deficient after a surgery with blood loss. The premises is not maintained with unmoving sliding doors, patchwork painted walls, forever running toilets, weedy courtyards and broken window blinds. I will be filing complaints with their corporate office (they are unable to provide a phone number), the state board of licensing, Medicare (as their highest rated county provider) and the county ombudsman for elder abuse. I have already filed a complaint with my insurance carrier. Do NOT go here. I wish I could leave no stars at all

Terrible how they ripped us off for our deposit. Very sneaky how they had me write a termination by…read moreemail then claimed I broke the contract. What a rip off.

Wonderful facility which is total care for the elderly. Staff is extremely polite and courteous,…read moreall of them are very helpful. It ranges from independent living all the way through end of life care. Beautiful location, very peaceful, makes senior living as stress free as possible.

In early February, my 93 year old Mama became very ill and had to be taken, via ambulance, to the…read morehospital where she was diagnosed with Influenza A and Sepsis. She stayed in an acute care hospital for one week and was transferred to Paradise Valley Manor and Health Care Center in National City, CA, to get her strength back before she was able to go home and be independent once again. Upon arrival, we marveled at how neat, clean, and beautifully appointed the facility was inside. The two ladies at the front desk, Sandra and Karina, couldn't have been more welcoming and friendly. The various staff members greeted my precious Mama with smiles and compassion and were all so very kind. The Administrator, Aaron Burrup, came in and introduced himself. He shook her hand and made her feel right at home. Amanda, from Admissions, made sure she was comfortable in her room. Her Charge Nurses, Megan, Judy, Edwin, Marisol, and Mila were very helpful and accommodating and worked with us as we shared our concerns. Faye, Karina, and Utzhi, her attentive medication nurses, made certain they continued her regular medicinal regime and if she had a special need, immediately got Doctors orders to help her with whatever arose. Her CNA's were outstanding. Esmer, Cita, Vilma, Cynthia, and Edwina treated my sweet Mom with the same love and compassion they would treat their own Mothers. They would greet her with cheerful smiles and warm hellos many times every day. They sang to her, helped her with her daily personal needs, tenderly helped her shower, neatened her room, and made her laugh. How important these things are when you are yearning to be home to be with your family. They truly become a lifeline. The housekeepers were amazing at keeping everything neat and clean. I never smelled urine or any other unpleasant odors the entire time my Mom was a patient in this facility. Her Physical Therapist, Rayne, was extraordinary. Whereas upon arrival, my Mom was so weak and dreaded therapy, Rayne encouraged her and cheered her on as she worked hard and built up her strength. He gave her the support and fortification she needed and taught her skills she will use the rest of her life. Her Occupational Therapist, Lauren, was so patient and thoughtful as she shared her expertise with my Mom so she could eventually go home and live independently again. These two Therapists infused their strength into my Mom and are the reason she is so much stronger now. With the collaboration of this hard-working, dedicated team, my darling Mama was able to go home today in better shape than before her illness. They provided excellent care for her, both physically and emotionally. Our family is extremely grateful and appreciative to the entire Staff of Paradise Valley Manor and Health Care Center.

Horrible hiring recruitment team!! I have applied for a position and had to go out of my own way to…read morecall to ask to get a response for employment at Paradise Valley Health Care Center. To this day I have not gotten a response after calling , emailing, and applying multiple times. How do you expect to hire when you don't even reply! Mediocre hiring team give the job to people who actually do it! Don't post jobs if you completely ignore it.

I was transferred there after a hospital visit in September 2025. It is clean and smells great!…read more Everyone who works there was wonderful, kind and was very responsive to my needs. The food is absolutely amazing!! I highly recommend this place for skilled nursing!!

My wife was at Villa Coronado recently for almost three weeks with a terminal disease and other…read moreissues. We were both very impressed with the friendliness of the staff and their professionalism. Social Worker Elizabeth was always extremely kind and helpful. The staff members obviously are happy working there. There is not a culture of hurry and panic as there is in some facilities. Caregivers are relaxed and caring. Thank you for your excellent care.

Westmont at San Miguel Ranch provided wonderful care for my parents. Even though they had clearly…read morelost their ability to live independently, placing them in an assisted living/memory care facility was an extremely difficult decision. We're so glad that we chose Westmont. My parents enjoyed a clean and welcoming environment, onsite medical care and physical therapy, and programs that promoted mental stimulation and social interaction. Most importantly, Westmont's caregivers treated my parents (as well as my wife and me) like members of their own family. My Mom would regularly tell me about how nice her caregivers were to her. She gave perhaps the best endorsement of all. Whenever we would return from an outing together, as we entered the Westmont parking lot, she would smile and say, "Home sweet home!"

I was recently a guest in the dining room for which my friend had to pay $15. It was lunchtime and…read moreI ordered a grilled cheese sandwich that was supposed to come with bacon and a tomato. It was the grilled cheese sandwich I have ever paid for. No tomato no bacon, wonder bread. They really needed to give me what was advertised.

I had a terrific experience with Kindred Home Health who sent Alina to do my physical therapy after…read morehamstring avulsion surgery. I was so nervous that I might be assigned someone familiar ONLY with geriatric patients, but she was such an expert and helped me get moving right away - while wisely advising when to go slowly. I looked forward to our time working together both for what I learned for my mobility & healing, and also for her kindness. I am so grateful- thank you Alina & Kindred!

Had a great experience with Kindred at Home after knee replacement. Deidre (original evaluation)…read moreand Courtney (therapist) were great from the very first contact. Courtney was very 'encouraging' during my entire therapy, and that encouragement was required after second week. Her motivation was a comfort for me, an individual who, through the years has been terrible with any recommended PT. Thank you Courtney.

I've had two separate grandparents come to this healthcare facility and they both love it! It gives…read morethem the chance to socialize and have fun while having top notch care. They tell me about the food they eat and it always makes me feel like I'm missing out! They always mention that the front desk girl is really brightens their day with her cheerful mood. Since they are Filipino, my grandparents love that they are easily understood and made to feel like they are respected by the entire staff! Highly recommend sending the older people in your life here!

This is a response to Cara C. My mother has been attending this program since 2018 and has had many…read morepleasant remarks. However, as i read your review , I was shocked at what you stated in your review! Covid was a scary illness that we should have took caution when everything was starting to open up again after the pandemic, I would be hellbent if my mother ended up with severe medical problems caused by negligence, however i witness first hand how her drivers would park, turn their van off, and walk to her to test her temperature and hand her a fresh clean mask. I still had my concerns and decided to personally drop my mother off at the program where i saw them test other seniors at the front door. Now we are in 2023, Covid is still around but not as impactful as before since we no longer need to constantly wear our masks. i still have my concerns and will sometimes bring my mother in to see if they are still taking precautions about the illness, and the nursing staff jumps as soon as they hear coughing and will strongly recommend for the person to wear a mask. My opinion about the staff has always been positive, I got to know the Nursing staff well and most of them were really friendly except for one of the nurses she was short and had a mean face, she looked like she was their against her will and her negativity was very vocal. I believe her name was Claudia or Claudette, however i have not seen her for a great while, which fortunatley for the better. Like i said in the begining, my mother has nothing but positive things to say about the program and prays for its staff member and wishes to continue seeing her friends at Open Arms.

Mission Hills Health Care is not closed. They had a name change to: Hillcrest Heights Healthcare…read more Two friends have been at this facility and got wonderful care.

From the owner: Skilled nursing; long term care; rehabilitaive services including physical, occupational, and…read morespeech therapy; activities; dietary interventions

My Mom Patricia was there for about 6 months and we had a great experience. The staff from the…read moreBEST CNA Richard to the nurses and the Social workers Chris and Miriam were outstanding! Richard was so caring and went above and beyond what most CNA's do. He always made sure my Mom was clean, happy, and comfortable. Chris and Miriam really care about the patients and they were really great advocates for my Mom. They helped me get her relocated to another facility when it was time,. I can't thank them enough for reallt caring about my Mom and helping our family to get her placed. I am forever grateful to these two ladies. Jacquie Ramsey

My mom recently stayed here for a hip injury. Someone stole things from her purse while she was out…read moreof the room. The care coordinator Tiffany White was supposed to help us with home health care PT and she completely dropped the ball, leaving us to struggle to get referrals. The staff were rude and the room and bathroom were filthy! I do not know how they passed inspection. Terrible experience.

What can I say, this is a top notch place! The Veterans are treated with so much acare and RESPECT!…read moreThe staff is polite and very understanding. Their is so much history here! I spoke with a gentleman that had fought in World War 2 the Korean war and Vietnam. WOW! The place is clean and well staffed!

What a great place to live! My dad is a Navy vet and the Veterans Home of California is well…read morestaffed and is an ideal place for Veterans who qualify to be there. The nurses are kind and the place is very clean. They have their own TV's, they have entertainment nights, and the campus is huge with a great view.