Kreatelier, OH HOW I LOVE THEE!! Thank you for our beautifully reupholstered and refinished chair…read more It was a sad chair with good bones that we received from a friend and it is now a show piece that my friend wants back. It is the second project that you have completed for us, and again, we are very satisfied with the exceptional work. Just look at the NEW compared to OLD look.

I love a bargain. This will give a bit of insight into why I bought a Rowe chair off Craigslist…read morefor $100 and...confession...have stored it in the garage for the last four years. A waste of space until Kreatelier transformed it into a one-of-a-kind gem. Pernilla and the Line are true artists with a customer service focus. They helped me isolate two fabrics, so my run of the mill seat became a juxtaposition of masculine and feminine (see before and after pictures). Top pillows are reversible, giving me two looks in one. Truth be told, it is expensive to reupholster. You've got the cost of fabric plus the labour. With this said, I have never regretted spending a single penny. Open seven days a week = convenient! Now, let's all make a pact to clean out the garage so we can upcycle and make space for the car.

Excellent experience reupholstering our kitchen chairs with Randolph Upholstery. Diverse and…read moreextensive selection of fabrics to choose from, reasonable prices, and professional work completed on-time. Elaine, the owner, was very patient and helpful in selecting a matching pattern for our chairs, highly knowledgeable about the different fabrics and communicative on expectations. I highly recommend Randolph Interiors.

Impressive customer service. If you're inclined to have that special piece of furniture…read morereupholstered, consider Randolph. They will find a material that matches the original to make that special chair or sofa look like new. For those who have never had a special piece of furniture reupholstered, prepare to be patient. Quality reupholstering is not instant coffee. From pickup to delivery can take months. Great things take time, unless you're talking track and field, or a record bull ride.

As a designer, I hired Lisa for a slipcover project for one of my clients, trusting her business…read moretagline, "Slipcovers and More." One of the first red flags was that Lisa does not operate under a written contract. Without a contract outlining scope, expectations, or process, important details were not clarified -- including that the original slipcovers would not be returned once deconstructed. That lack of documentation created confusion and avoidable issues later in the project. The project ultimately spanned more than six months for what should have been a straightforward slipcover job. During that time, requirements changed (she initially stated she would not need the chairs, then later required them), and portions of the work were completed by a "stitcher." The slipcovers that were delivered were inconsistent in sizing, puckered, misaligned, and only one fit properly. We returned them for correction. The final attempt removed the originally promised zipper construction and replaced it with a folded pocket bottom. The slipcovers were returned with oil stains and continued construction issues. When concerns were raised, the explanation given was that the fabric was stiff and difficult to work with. However, the issues were not related to fabric drape -- they were workmanship problems. Even after multiple rounds of revisions, Lisa maintained that she delivered the product as discussed. At the end of this process, the slipcovers were unusable, despite being fully paid for. Based on my experience, I cannot recommend this workroom for slipcover construction. Clear contracts, consistent workmanship, and accountability are essential in this industry.

Lisa and Sonny did an amazing job upholstering a large semi-circular bench in my house. I had met…read morewith several other upholsterers, and none of them had the skills or workshop to do the job. Lisa was not fazed at all, and between her and Sonny they figured out how to do it. Lisa also helped selecting a fabric that would be cozy, rugged, and easy to clean. They were also fast, and their pricing was reasonable. I highly recommend LJC Style.

Don't fall in love with anything they have UNTIL you find out if it is available. I borrowed…read morewallpaper books, returned them, and gave them a color printout of what I wanted - with my name, address, phone number, and item number. They said they would let me know the cost ASAP. Never called. After my second call to them, they said they would get back to me. Finally, I gave up and tried to get my chosen wallpaper myself - GUESS WHAT? It was discontinued in 2015. There is lots of selection at the Fabric Gallery - but they really need to get rid of the options that are no longer available. Very disappointing,

Ordered fabric. Deposit made. Fabric measured and cu for furniture. Said would be ready in a couple…read moreof months. Never heard back even after multiple calls. That was two years ago.

Maria is a lifesaver! The countless times she has repaired my couch each time my dog decides she…read morewants to eat it. She is patient, quick and very reasonably priced. Love her!

After a long search, my wife had picked out a fabric that she loved and wanted to use on an older…read morechair that had belonged to my mother for 40 years. We brought the chair to Maria to be re-upholstered. We just picked it up this weekend and can't say enough about the quality of work and attention to detail Maria put into this project. The chair has great sentimental value to me and now has become a beautiful addition to our home that we will enjoy for many years. We had used Maria on a couple projects over the last few years and found her to be a craftsman, but the results of this latest project surpassed all our expectations.

This is the third project I have done with Joe. I could not be happier with all the projects!…read more They are so nice and easy to deal with. Great selection of fabrics. Will definitely continue to use.

I brought my ripped up upholstery on my old piano bench to Joe at Needham Upholstery. Joe was…read moreconsistently friendly and professional. His fabric selection is extensive and the finished product is beautiful and well constructed. I highly recommend this shop to anyone who wants to refresh old furniture. The craftsmanship is excellent!

The most helpful staff! I was totally pleased with everything! Highly recommend!!! Very…read moreknowledgeable and will always go for all of my window treatments and decorating projects!

I love the store and Peggy was very helpful with getting me my paint. Also loved that they had a…read morewide choice of fabrics and wallpapers and paint colors. However wouldn't it be great if Myers(if I got the name right) wouldn't be so condescending in helping. It's not my job to know different materials and my questions were returned with such a snobbish attitude. I almost wanted to laugh out loud back at him when he did that to me. No one needs a know-it-all attitude when asking for help. Imagine if you went to a specialist for something and they laughed at you for not knowing. Ha! I'll go back, but he better have a different attitude or this review will reflect.

Best fabric store in Natick, great price and amazing customer service.i highly recommend itread more

FPB is my Natick destination shop (along w/Aldi)! I literally always find what I need. I teach…read moreneedlework and used to repair Singers for a living. The staff are super nice, helpful and they get my sense of humor! The other day I made a booboo while checking out and they were calm and pleasant when they had to re-ring up my whole stack of quarter yards - no eye rolling, just a deep breath and a wide smile. I was "having a day" and they couldn't have been more helpful. My latest find is their skeins of Queensland cotton worsted - the colors make my potholders sing and it has a great hand feel. I sing FPB's praises.

No Surprise, I just learned they are closing. Don't go even to their sale. Terrible business and…read morecustomer service. It used to be a solid business; clearly not anymore.

15 months ago I paid for custom draperies. As of over a year later and multiple attempts to reach…read morethe owner, I took Janet Shapiro to small claims court. She did not show up July 24, nor a further hearing Aug 25. She made no attempt to contact the court. I was given a Capius, a right to hire a constable to force her to pay me interest and principal to me on monies due. I had the right to have her arrested. Inclined to do so, I agreed to lose 1/3 my $. She is a weasel and thinks she had a right to countersue me which she did not as she had 4 months to speak her mind. Be careful, check with the Newton District Court.

Toni is absolutely amazing! She gave us a very good estimate and did the chair for that price and…read moreactually had the chair done before Thanksgiving!! Her shop has tons of beautiful fabric to choose from and we are planning to bring some more furniture back in the new year. I would absolutely recommend this shop!!!

The Custom Shop is reupholstering two dining room chairs, as well as two living room arm chairs…read more The shop is packed with fabric books and choices, and provides amiable service in sorting through the many fabric choices. Toni and her staff prioritize customer service, whether scheduling a job or pricing estimates. Its long history as a family business makes The Custom Shop a worthwhile destination to breath new life into tired furniture.