I had an extremely disappointing experience at this clinic with my 2-year-old toddler and mother…read more From the moment we arrived, my son was understandably scared and crying due to the unfamiliar environment. What made this experience truly shocking was the therapist, Jasmine, who made zero effort to comfort my child. Instead of offering any assistance, she sat with a stern, detached expression, leaving me and my mother to frantically try and calm him down on our own. We know that music usually helps soothe my toddler, so we played some children's songs at a reasonable volume in a room with closed doors. To our surprise, Jasmine asked us to turn it off without giving any reason, adding to the tension rather than alleviating it. Throughout the entire session, she showed no patience or empathy, merely sitting back and watching as my son cried. What truly drove us to leave was when my son got frightened by the watch she was wearing. I politely asked if she could pull her sleeve down just a little (which is about 1cm from the watch) to cover it, hoping it might help ease his fear. She refused, saying: "No, I'm just going to leave it here as is. I always wear it, and I'm just going to leave it here." At that moment, I realized that with her attitude and approach, there was no chance of making meaningful progress in this session. We left with my son still upset, and I shared my concerns with the clinic staff. To their credit, the staff and managers listened to my feedback attentively, which I do appreciate. However, the therapy experience itself was appallingly poor. I would not recommend this therapist to anyone, and I sincerely hope no other child or parent has to endure such a distressing and unprofessional session.

We had a positive experience with our SLP, Shay Sullivan. She works hard to meet the learning needs…read moreof your child & plans therapy alongside the family well. She is open to feedback and direction from outside tutors and IEP goals to design specific learning objectives for a child with dyslexia. Communication with the clinic, front desk, billing and office manager unfortunately, is lacking. The owner is not an open nor, honest person and does not take time to understand the truth of a situation. *Beware: If you take a two week family trip in the summer and your clinician also takes a trip the following two weeks, you'll be accused of cancelling half of your scheduled appointments for the summer and then given a warning of violating an attendance contract, (even though majority of these appointments were re-scheduled). Later, this will be used against you when your child is sick with a fever and has to cancel last minute. It really is a bummer to be taken off the schedule because of incomplete records and lack of communication. Other things to know: -The office staff is not welcoming as you enter the clinic, nor do they let you know if your clinician is coming soon or not. -You are responsible for tracking your co-pay payments and being sure to pay them. This is tricking if another caregiver has to bring the child to their appointment because the office does not keep a credit card on file at the clinic. -Therapists discuss private therapy and decisions in the waiting area with caregivers, which is overwhelming and crowded. I have heard many private discussions in that waiting room due to this model of communication. Overall, it's a decent place to receive therapy services and they do have a fabulous swing area. Don't make the same mistake I did, be mindful of your communication with the clinic. Be sure to be clear about their expectations for scheduling. Don't assume anything, never run a few minutes late and don't get sick or you'll be on their list.

Wonderful group. These therapists were the best. Very attentive, friendly and knowledgeable. I had…read morea hip problem and was barely walking with a cane on the first visit but with the stretching exercises and physical therapy, things improved significantly and quickly. The exercises have become part of my daily routine and I am forever grateful to these therapists. Highly recommended!

I have just completed my pregnancy massage therapy at ATI. I believe I did a total of 8 visits, or…read moreso. It was such a pleasure to work with their massage therapist Susan. She has over a decade of experience and is professional in ever sense of the word. I have never had massage therapy before, and was a bit nervous as I was in my third trimester for most of my treatment on my back. The massage room and table are very comfortable. Susan checks in with you the perfect amount, and chats the perfect amount. She's just incredible at relating to people, and relieving pain. She has mastered her craft and is a delight. I'm sure she's great for all kinds of therapy but if you're pregnant, come to her and you won't be disappointed!

This place is supervised by Rosemary White who is THE leading lady in pediatric OT/PT issues. The…read morewaitlist here is a bit lengthy but for very good reason. They really know their stuff here and each of their therapy rooms is well-equipped with swings, hammocks, and toys. Our therapist, Laura Meyer, was fantastic. I felt like she really cared about our family and took pride in our son's accomplishments.

My son and family had a wonderful experience working with Rosemary and her staff. Amazing, warm…read moreplace and effective therapy.

Similar to many "pandemic babies" our toddler had a speech delay and limited socialization. My…read moredaughter was referred to Kindering's birth through three early intervention. Everyone there was been just wonderful. She has blossomed, and we are so proud of how far she has come. We had speech and play therapists come to our house weekly and we joined the co-op preschool, which is the highlight of my daughter's week (and everyone is excellent about COVID precautions). In co-op she learned to share toys with other children, follow directions in circle time, play at the gym, and try new snacks. They teachers are very patient, kind, and thoughtful and gave advice on not only speech exercises but behavior, managing tantrums, setting boundaries. In a society where teachers/therapists don't get enough credit, I wanted to say thanks to Theresa, Jen, Katherine, and Laura. Things such as making a personalized bedtime routine chart, wearing a princess dress for my princess obsessed daughter's birthday, and setting up her favorite toys mean a lot. My daughter has gone from whispering just "mama/dada" to using her voice and saying 10 word sentences / verb tenses so she is "graduating" (complete with a tiny cap/tassel and grown). This will make her transition to daycare/preschool much smoother, and I hope she will always love school like Kindering co-op. We will miss these teachers very much and are truly grateful for everything.

I had a disappointing experience due to a lack of transparency in billing. I was initially informed…read morethat the cost would be $35 per session, but later received a bill that was more than three times higher. This was never clearly communicated upfront. Clear and upfront pricing is essential for building trust with patients. I hope they improve their communication and billing practices to avoid similar issues for others.

I have been treated for injuries by other hand clinics before, but felt I was more of a annoyance…read morethan a patient. That is not the case with Hands For Living. I have been a patient at Hands For Living for 2 years now with multiple surgeries to my hand. All the staff have been incredibly compassionate, professional, timely and friendly. Although each staff has been excellent in my treatment, my favorite caregiver has been Vanessa. She is engaging and lively and competent. Thank you again Vanessa for your guidance in my healing. The clinic is clean and spacious. They interface with my hand surgeon for any updates to my treatment. They also speak Spanish for those clients who do. I wish I could give them 10 stars! Highly recommended!

Hello Spoke to Michelle the front desk she was so rude. and She hang up on me while We were on callread more

I have worked with Lauren for a long time for a "cascade" of compensating issues: knee replacement,…read moredamaged hip tendon, torn glute muscle (in part from a different over zealous PT) and "dead butt syndrome": where you're glute just stops (firing) working! As a complicated patient I can highly recommend her! She adjusted my recovery program exercises to focus on the specific muscles that were weak. She is encouraging, clear in explanation and direction and unwilling to give up! As a women in her 70's that still has a lot of living to do, Lauren has been a big part in making that possible!

Capstone is a business that is supposed to offer physical therapy to individuals suffering from a…read moremalady[s] that impairs their normal daily functions. As such it is all but impossible for anyone to predict, with certainty, whether the results would always be positive, or not. Capstone, as a condition of treatment, insists that their patients pay for an appointment that is missed without a 48 [FORTY EIGHT] hour prior notice!! Capstone does not offer their services as "healers"; Instead they are an entity focused upon revenues at the expense of the suffering of others.

I am so overwhelmingly grateful for the wonderful work these ladies do. I got good and screwed up…read moreat work and needed to have some OT to help with my healing. A friend referred me and I have been working with them for a month now. I truly believe they have a better sense of what is going on in there than my own doctor does. They take time to explain things and to try new therapies to work with my condition. I would highly recommend them to anyone.

My family doctor refer me to this place. The ladies are really nice and very professional. They…read morenot only knows how to release my back pain, but also tells me the reasons why the pain happens. Besides, one of them also taught me several home excerises which really works for me. I also refered another friend who twist her waist and then couldn't walk and stand to this place. She said it's amazing. She only went there three times and she is totally fine now. I would definitely recommend this place!! By the way, they have four branches now.