I called after visiting their website and spoke with Zach. I have called other management companies…read moreand some did not even get back to me. Zach answered on the second ring! Their pricing seems extremely fair, and Zach was upfront about estimated expenses in the first few months due to some existing tenant issues I have with my property. The communication has been excellent. Very easy process to get all the paperwork done. I have high expectations based on their reviews from other platforms!

Zero stars. I hired Ascend to manage my rental property. They failed to fully list the property…read moreonline for almost 90 days and lied to me about it. Once a tenant was in place, they did not pay me my owner's portion of the rent collected. Naturally, I fired them, after that they did not pay me the tenant's security deposit. Finally, they did not transfer control of the automatic door locks to me.

We toured a couple of apartments in Old Town managed by MREM, looking for a 2-bedroom. One of the…read moreplaces was listed as a 2-bedroom, at 2-bed price, but when we see the place, one of the rooms was only accessible through another "bedroom." It was a living room with a door, not legally considered a bedroom in most places, not to mentioned it was way more cramped than the AI-generated photos implied, and it had a stale cigarette smell after presumably being empty for two years (as far as I could tell from the listing dates and price changes on Zillow). Every one of their apartments looks the same: dingy, outdated bedrooms with the bare minimum (toilet, stove, etc) going for the prices of legitimate apartments, using AI photos to "imagine" what the spaces could look like. Get corporations out of housing in Maine if they're going to just buy up all the properties to bleed us of our rent.

Highly advise you don't utilize their business. if you expect honesty, good communication,…read morereliability and transparency in your home search, this isn't the place for you. Their application and leasing process is the worst Ive encountered yet. MREM should be shamed for the words they stand behind. False advertisement at minimum. If you're eager to find the right place for you, keep searching!

From an owner's perspective, we are very satisfied with our property management company. Pine State…read moreProperty Management's tenant selection process is excellent and we have never had an apartment vacant for more than a month. With major issues we are kept in the loop. From our tenant's perspective, any issues they report are promptly addressed. Our tenants are happy and are treated fairly. We would highly recommend Pine State Property Management to anyone with property management needs.

They presented us with a drug den the day we were set to move in and tried to upsell us another one…read moreof their horrendous properties after they rendered us effectively homeless. So not rent from them.

Not at all thorough. Missed two appointments before we cancelled. They "seem" to be on the ball,…read morebut follow through is lacking.

My entire home was cleaned along with the outside windows. Photos were sent and I was pleased with…read morethe entire job. Mary is professional, friendly and extremely accommodating. Excellent!

Megan went above and beyond what I would expect from any agent. She promptly answered our texts,…read moreemails and calls. Our purchase was unique and somewhat complicated, but she never gave up and always listened to our concerns. She even travelled through a snowstorm to meet with us. We received weekly emails reporting on our progress from her even when there wasn't much to report. My husband and I now have the property of our dreams and I am convinced that without Megan's dedication and support, we wouldn't be where we are today. We have much to thank her for.

These guys are awesome!! I have rented from them for 1.5 years now and love it!! They are very…read moreresponsive, easy as hell to work with, and all around great dudes who are running a business but understand that people are people as well. Would definitely recommend renting from these guys over anyone else!! Rick Paré is the man!!

My daughter had a truly bizarre experience renting an apartment under this company's management…read more The landlady was intrusive and violated law after law. The heat was turned off and locked below legal standards during the winter, time and time again. She clearly thought her tenant would be "just" a college kid without any real world intelligence or knowledge of legal rights. She eavesdropped. Snooped in windows. Entered without permission on multiple occasions. Went through cabinets. I even caught her standing outside in the dark, looking through the items in the bed of my truck as we helped her move out. I could go on. When it came time to move, my daughter was told the property was under new management. Then it wasn't. Then it was again. At one point she was told nobody was managing the property. We all helped her pack up and clean when moving.. that place was left cleaner than it was found, along with some updated fixtures that my daughter purchased and left in place. Still, she was charged "4 hrs of cleaning at $20/per hour". Legally, security deposits may only be withheld from to make repairs needed to *restore* a space.. ie repair holes in walls, cracked toilet ect.. NOT dusting and mopping (an already clean space.) I would proceed with extreme caution renting from a company that would stand behind a property owner like this. Truly the stuff of nightmares. And lawsuits.

Even after being told we look good on paper... The reference from our current landlord (who said we…read morepaid on time oh except for this month .. we used our security deposit of 1100.00 to cover 800.00 of rent to allow our family to have a security deposit to move with ass our current rent has sold. oh and we made showing the house difficult... we have a dog who needed to be in her kennel .. couldn't just leave her for 10+ hours a day we work full time jobs...had to find some one to help out with that.) so after all the clarification we get a email from Penbay Property Management saying "Michelle, Thank you for the clarification; however, based on that reference, I am still unable to set up showings. Thank you, " Our family has other references yet we are un-rent-able because of a reference from a landlord who did get paid and on time!!

I am incredibly disappointed, and frustrated with how we (the tenants) were treated by Penbay…read moreProperty Management LLC, Dan and Ashley Burpee specifically. Penbay is based out of Bucksport, but manages one property in Orono, ME which is where the problems stem from. Dan and Ashley do not like driving to Orono which spelled disaster for us (the incoming tenants). They did not conduct an inspection of the house after the old tenants moved out. The house was filthy saddling us with cleaning which involved pulling old cigarette butts out of window sills and the radiator. Additionally, Penbay did not note the state of affairs in which the house was left for us (more on this later). During our stay at 10 Cedar St we were asked to do room inspections for exiting roommates and report on the room conditions (something Penbay should have done). On top of that, they neglected to fix the fire alarm and blamed the tenants for it. They refused to deal with a rat problem which posed a health hazard to the tenants. Penbay even went as far as to accuse us of lying about it. During the oil tank replacement they scheduled, the contractors failed to remove the old oil tank. The oil remaining in the tank evaporated and seeped into the house producing an overwhelming smell. When we moved out of the house we were charged for a scraped bathroom floor, and a dirty fan vent. Had they done any kind of inspection before we moved in they would have noted both of these things as previously existing. The scraping on the bathroom floor was due to the severe slant of the flooring, not an issue pertaining to the tenants. The fan vent was caked in several years worth of lint so saddling us with it was lazy. It should be noted that we made an attempt to clean it but the cover was sealed to the ceiling. And finally, we were told on several occasions, after moving out, that our security deposits were in the mail. This was not the case. They missed the 30 day deadline after the expiration of the lease. We were lied to, mistreated, and disrespected. I am happy to have rid any obligation and connection to Dan and Ashley along with Penbay Property Management.

The folks at Coastal Maine Vacations have been managing my…read morehouse in Yarmouth Maine for 3 years, and I am so grateful to have such reasonable and trustworthy people responsible for my home. I lovingly renovated the entire house, and raised my children there. I love my house, and wouldn't leave it to just anyone. They are attentive, communicative, and completely on top of my home, and whatever it needs. You can't put a price on personal attention. I live 500 miles away now, and my home still makes me feel at home. I couldn't do it without them!

I had the pleasure of getting a lovely property from CMV over Thanksgiving for my family to all eat…read moreand meet at a central location. The property was super clean. Everything was there as promised. It was such a relief to not worry about anything at all. I also have friends who use CMV to rent their properties. They are extremely happy with all the CMV does. Good network of support when things need attention. I recommend wholeheartedly!!

We highly recommend Daneel to anyone looking for a home in Maine. Daneel felt more like a friend…read morehelping with our search because she genuinely cared about our success. She was kind, resourceful, knowledgeable, always responsive and helped negotiating with sellers. Best of all, Daneel exuded great energy and enthusiasm throughout the entire process. What a blessing it was to find her! We couldn't have done this without her.

Kelly McKenney was AMAZING! I can't say enough nice things about her. She organized a team of…read morepeople to help us search for houses all over the state. When we found a very rural one we were interested in she drove well over an hour to show us the house that we ultimately ended up buying. There were lots of bumps along the way as we were trying to sell our house and buy the new one at the same time and Kelly was always the voice of reason during it all. She provided expert guidance and support during the especially anxious times. This is the third house I have purchased, and Kelly is hands down the BEST realtor I have encountered.