Dr. Phan is a excellent physician who listens and spends time with you. He is a internist with a…read moreholistic approach, who does not recommend pharmacological meds unless needed. He helped me more than any doctors I have had since 2016 when I moved to the Houston area. His office staff are attentive and if busy when you call, they will get to you as quick as possible. If I switch physicians due to Medicare, I always end up back to him.

Dr. Phan is compassionate and he really listens, these are qualities that are hard to find in a…read moredoctor these days! The entire staff has always been extremely patient and helpful with me, they don't put you on hold and blow you off! Thank you Northern Pines for working for God!

7.27.24 It's time to update my review…read more If you read my reviews you know Kelsey Seybold has been in the dog house with me for some time now. So I did not have high hope for my visit on 7.24.24. I had to see the doctor for my annual checkup. My regular doctor retired (good for you!) so I had to pick a new PCP, Dr. Cynthia Basaldua. I have seen her a few times before when my regular doctor was on vacation. She was very polite during my visit. She explained everything to me for my care in the future. Overall, today's experience was good. The front desk lady was friendly and NOT rude today. That's a plus. I am giving 4 stars for the overall experience today. (That's way Better than my last review!)

Avoid Kelsey Care at all costs! They are the masters of managed NON care. They will roll any cheap…read morepill in the formulary at you, but real care they will not give you. AVOID! AVOID! AVOID!

Absolutely amazing! I ended up here yesterday after leaving my nieces volleyball game, I live all…read morethe way in Spring but I was in so much pain I found them on Yelp and I see why they have such excellent reviews. When we walked in, all we smelled was clean! The floors and chairs had just been sanitized and they didn't miss a spot. Ryan at the front desk is just a gem! Talk about going the extra mile...I'm huge on good customer service and she had a big smile on her face, greeted us so warmly, and was quick with getting me registered. I got hit with some bad genetics and have advanced arthritis for my age. I had a C4-C6 cervical fusion 4 years ago and ortho said I would have to be fused from T1-S1 (that's my whole spine basically) and he does not want put me through that so sent me to pain management which I thought would be great but they have dropped the ball on scheduling my spinal injections and I've suffered for months due to bad communication. I've had a pinched nerve in my neck since May and had a trigger point injection from my pain management that lasted all of 3 hours. They said I couldn't get another for 3 months. I call in August and they said they could get me in for October 7th. Which brings me back to AFC. I was in the back in less than 15 minutes from checking in. Dr. Zhang came in and gave the best handshake and let me just say is bedside manner is superb. I explained to him my issue, showed him my x-rays and MRI's, and it took him no time to start a plan. He examined me and saw how hard the knot in my shoulder was as how the inflammation had spread. He immediately said you need a spinal surgeon. Gave me a referral to follow up, placed orders for imaging, and gave me a powerful steroid injection that started working literally immediately. This was not your run of the mill steroid shot. He gave me something that would actually work. It is now the next day and the knot in my shoulder is gone! I slept through the night and haven't been able to do that since May for trying to find a position to put my arm in to take pressure of the nerve. It has been beyond miserable. But I woke up this morning feeling amazing! This is the best I've felt in a really long time and just want to say thank them for such great care! They have even followed up with me today to see how I was feeling. I've worked in healthcare in one capacity or another my entire career. I've been on the IT side of things now for a decade but I remember being in direct patient care and this is the type of experience I wanted my patients to have every visit.

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

My husband brought me to Fairfield ER after 10 days of fever & coughing. I was really dehydrated…read moreand needed fluids. Zahraa was at reception and was so kind and understanding. We were the only ones in the waiting room at 11:30am on a Saturday, so they were able to get me right in. And honestly, it was nice to have the place to ourselves when feeling so poorly. Bennett was my nurse and he was awesome. I would say hands down he was the one that made my experience such a good one. They didn't make me feel stupid for waiting so long to come in. They tested for all the things (Covid, Flu, Strep, Pneumonia) and fortunately I only left with a diagnosis of a bad chest cold. They administered an antibiotic and sent me home with a few prescriptions to help me get better. I would definitely come back here again. Highly recommend!

2 horas esperando y salimos sin que nos atendieran, ninguna tylenol para el dolor y sufrí caída…read moreahora vamos a otro lugar con mucho dolor , no es justo.

I just had an appointment with Shelbie Carr PA-C she was…read morefantastic and spent all the time needed to help me get all fixed up. my appointment was for 10. They even took me early, I left at nearly 11 Not because she was late but because she sent that much time answering my questions. She was beyond professional and very caring. I never once felt rushed. She treated me like a person and not another quota she had to meet. she went over several suggestions to help me manage my health better and wrote them down for me. i really love this office I've seen Dr. Dibble and he is as caring and takes his time with you just like Shelbie did. I am always impressed at the higher standard of care that you get at this office. Even the office staff is nice. They are like the chick-fil-a of health. Greeting you with a smile and good service over all. Currently there seems to be a 2 month waiting list for new patients but if you can get on that list, they are well worth the wait especially in a time when most doctors have forgotten that practicing medicine is about each individual's needs not lumped together with a single solution for all.

Dr. Dibble is truly an angel and the entire Healthcare system should use him as the standard of…read moremeasure for a positive patient experience. We recently moved to Magnolia and needed to find a new PCP for my father. He was the FIRST doctor to actually spend time with my Dad, answer ANY and ALL questions we had, and made us really feel like he cared. He didn't push unnecessary medication or treatment and he gave us a realistic timeline so we were able to make what time was left truly count. We are so grateful for God bringing Dr. Dibble into our life and allowing us to experience what a true doctor/patient relationship should be. We really appreciate his after hours phone calls to check in and his condolences card that was signed by his entire staff. Unfortunately, our only regret is that we didn't find him sooner. The Lord called my father home and we are so thankful for Dr. Dibble treating him with kindness and professionalism. God is working through him and we genuinely believe that I can't recommend him enough. Thank you so much Simple Traditions ~ The Cates Family

I am a new patient using Prime Healthcare Cypress, and was able to get an appointment quickly…read moreonline. I was met by a very professional receptionist, and was able to meet with the Physician Assistant on staff. Her attention to my symptoms and her professionalism was very welcoming. I am glad I was able to find such a fine group of providers and would highly recommend this location. Ray Mendez

I had been using Dr Grewel as my family doctor for almost 9 years. He is a good guy. He is a good…read morelistener and he takes the time to explain his recommendations. His office staff is not great. It is difficult to get a message through to him and getting a callback is problematic. All of this is moot because he vanished recently and the practice is not forthcoming as to whether he is still in Houston. I have joined a different practice at Methodist.

Avoid at all costs. There are more personable nurse practitioners, doctors, and clinics available…read morethat provide more personal, respectful, and less condescending care. During my last appointment, NP Mendez told me, "Well, I really don't have anything more to do for you." Therefore after being treated for some time, I was feeling much better and wanted to take a break from treatment to see how I felt. I informed the clinic of my decision. I was asked, "So, you're discontinuing treatment?" I replied yes and was basically told, "Good luck, then." Eight months passed, and I continued to feel well--until I didn't. When I called to schedule another appointment, Mona told me she would have to get permission from NP Mendez. I was later informed that NP Mendez refused to treat me again because I had declined further care eight months earlier--when I was feeling very good. This is the most expensive medical clinic I have ever visited. I paid thousands of dollars for treatment, yet my experience left me feeling that keeping patients financially committed was a greater priority than providing compassionate, patient-centered care. Save yourself the grief!

It's hard to put into words how important my decision to trust Laura Mendez was. After years of…read morewasting thousands of dollars on mainstream doctors who dismissed my symptoms, I found Optimal Health. From my first visit, I felt heard, hopeful, and finally had a clear plan. Mrs Mendez identified a health issue no one else had taken the time to diagnose, and I'm incredibly grateful for the care I've received over the years. I'm now healthier than ever and thriving in all areas of my life--simply because I invested in my health and trusted the right team. I can't recommend them enough!

Went there yesterday to see Dr. Patel (her cohort) and was honestly impressed with their level of…read moreservice. I made an appointment with ease and their staff was almost overly friendly. When you get to their office, you see an dog in there! (made me wonder if I was in the right place) Fly (the dogs name) hangs out there as the office pet. Very sweet pup. I know doctors offices are behind because of patents or insurance issues so that was my only minor complaint. I was about 20 min behind schedule. Not bad for a doctors office at all. The doctor was VERY nice and attentive to what my needs were and my overall health. She was informative and kind. Turns out, she went to school with my old family pract before he moved away. A nice small world surprise. They have a nice practice, clean building, and great staff. Give her a shot if you like in Cypress. She is now my families doctor. Thanks Dr. Patel!

Tried to get in as a new patient having just moved into the area. Apparently they need to hire…read moreanother doctor because they're only taking family members of existing patients ‍