This dealership is honest and straight forward. They are not a Buy Here, Pay Here dealership with…read moreOn Lot financing. They helped me get fianced with my mom as a co-signer with an "And-or" so the vehicle was still in my name yet I could get a cheaper payment and insurance rate. Becky and Ernie are nothing but professional. I saw the other two reviews and only wanted to make sure others know more than 2 experiences. Usually the good ones never post. When I went to pickup the license tag for my vehicle they even let me pet their puppy! Easily 12/5 stars!

The shitted me on my mustang I got there. They took advantage of me because I was a first time…read morebuyer and gave me an outrageous price on a 2007 mustang V6. DO NOT DO BUSINESS HERE!

Please do not go to thisplace.They use false advertisements on car repairs.They will sat they can…read morerepair your car just to get it there.They will finally admit they can't fix your car and for you to get it.When you try to arrange to come get your car they won't pick up the phone or text back when they reco recognize its you.I believe the try to make money from selling your car when you arrange to come get it.They won't be bless. Ibuprofen

Terrible service and customer service auto tech aren't qualified to work on high value vehicles had…read moreto take it back several times for the same issue still wasn't resolved.

I said I would never come back to this dealership after a bad experience a year ago…read more But I decided I would try them one more time. I can't say enough good about them. Matt was the service advisor. He got me in right away. They diagnosed the problem immediately and was able to replace the infotainment center right away. They were courtesy and friendly. The repair was done in a timely manner. The cost was reasonable. I have done a 180 and would heartily recommend them on the basis of this visit. I know they have earned my business! THANKS!

We purchased a car from Cale Yarborough Honda at the end of December 2025. We were promised two…read morefree oil changes within a year. When we returned six months after our purchase for the second oil change, we were told we had exceeded the mileage limit (which we had not been informed) BY 38 MILES!!! I won't be returning to this dealership.

I have been to several different Ford dealers for oil changes, services etc…read more I have finally found one that I will keep returning to. I dealt with Josh in the service department. He explained everything they were going to do and answered all my questions questions. Treated me like a person and not like a number. Quality is excellent all around. Prices are reasonable. Found my number 1 dealer!! Love this place and the people

We were traveling on route from Florida to PA and our truck had an issue. We called Reichenbach…read moreFord in Florence, South Carolina. They got us in immediately. They sent someone out to get the necessary part and got us back on the road. Their waiting room was clean and pleasant. Olivia kept us updated on the repair progress and made us feel much better. THANK YOU SO MUCH!

We hit a deer while driving through the area. Mr. Knight was very kind and got the car in a safe…read morestate to safely finish the trip. The car will be taken to a shop near home in VA for repairs. If we were locals, we would definitely use his shop!

Don't go there if you want a small job done without insurance. I was told they didn't have time to…read moredo it ! The young guy told me wasn't an insurance job and they didn't have time . It would take time in the busy schedule. Didn't offer to do it at a later date. I wasn't born yesterday not a good way of doing business. I have taken two different cars to them to have work done With insurance. Never again .

Had my BMW 535i towed here on a Monday noonish. I spoke with Jordan who assured me BMW's were in…read moretheir wheelhouse and could get it on the rack within the next day or so. I live in Raleigh, NC. The car died about an hour south of Florence. I had it towed to Woodards after the BMW dealer sat on it for over a week and took no action. By Tuesday noon my car had been diagnosed and I was given an estimate. By Thursday noon my car was ready for pickup. The communication was great. The repair was fairly priced. If I lived locally I wouldn't hesitate to make Woodard's my first stop for service and repairs. Thanks!

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

Never go to this place! year I took my 2004 Lexus to this joke of a repair shop. My car was making…read morenoise. They diagnosed the noise as a need of timing chain needed to be replaced. However I thought that was strange and told them I had that done 50,000 miles ago. They did they change! After I paid $1000+ for this rip off! Was pulling out and the noise was still there, then the car just stopped! Apparently I just needed an alternator and the battery needed to be replaced. An additional 300+ dollars... I feel they ripped me off because I was a woman! And they did not feel any remorse for making the wrong Repair.

Martha was going to let my service dog and I sot in our black car on black top under the noon day…read moresun(I happen to be sick with CAD , Renal Failure and recent heart attack), indefinitely because she didn't want to serve a single female disabled veteran. So much hatred that she would do such harm. Forgive the misspellings as this site won't allow corrections it seems. I hand picked this mechanic but to my dismay they refused me service. Thank you, Martha. Thank you so much. I have spent my life standing up for women. What have you done for us?

At first, these people seem really nice and we're going to fix my car, but I'm a female and a lot…read moreof things I don't understand so I lots of questions and concerns. We were we're going to replace a torque converter and I called the back, thinking we may need to do the whole transmission and I never even got to tell him that because as soon as he answers the phone, he was rude, dismissive and I just couldn't believe I was talking to the same guy. I asked him why he was being such an asshole. He told me he would show me an asshole and said come get your car tomorrow and it's $500 they had dropped the transmission in two hours since I had first talked to him. I go to get it and even the owner was rude! I still don't quite understand why this all went down the way it did, but I will tell you these people were so rude and I would go anywhere but Aatco! Also the prices are way higher than competitors, but I don't mind paying for quality service which includes customer service. in my 50 years on this earth, I have never had an interaction like I did with that guy Daniel at Aatco.

Awful Customer Service!!! 0 stars should be an option!…read moreI was told to bring my vehicle a week ago. It sat there for almost 7 days. I called to inquire on day 3, and was told someone would let me know when they had a chance to get to it. After still no call, on Day 7 I called back and the manager rudely told me he didn't know what was wrong with it and had 60 cars ahead of me and since I was using a warranty insurance he had no idea when he could get to it. Very unprofessional and rude. Please don't waste your time, energy, or money here!!