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    2 years ago

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    Christopher H.

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    2 years ago

    Everything about this company from the Customer Service down to Delivery!! They need to do better!!

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    3 years ago

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    5 years ago

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    Florida Energy Water & Air - Florida Energy Water & Air

    Florida Energy Water & Air

    1.0(4 reviews)
    1.3 mi

    HA! Service? We purchased the Rainsoft Water conditioner treatment along with the air master…read more ultra and the osmosis system. It has been a nightmare since we purchased these units. The pump to the water treatment is now on bypass for the 3rd time in a year and a half for leaking and broken internal parts. The airfiltration system is no longer working. It broke 6 months ago. Each work request is $230.00 + 90.00 for additional time. I feel if the same unit fails 3 times and leaks thus flooding my garage each time. Then the service call fees should be waived and the defective part should be replaced. It has made a mess of my garage each time. I am disabled an unable to do that type of work. The unit is made of plastic and obviously does not meet the standards required for usage. Florida energy water & air are not willing to back their parts or service. This company is not willing to back their services unless you pay what for us is now nearly $1000.00 extra for someone to come in and replace parts on a known failing unit. If you are looking for a company to stand on their word, their product, and their service, RUN AS FAST AS YOU CAN TO ANOTHER SERVICE!!

    Florida Energy Water & Air along with their affiliate, Rainsoft, deceived me. They called me to…read moreschedule a free in-home water test and promised a $40 Home Depot gift card if I listened to their rep and answered their questionnaire. I was targeted because I had just purchased a home. When they called, I had no previous knowledge of their company. A $40 gift card? Yup! I signed up and they scheduled it for the next day. The woman who came out and did the test was prompt, very polite and the product actually seemed cool. The whole presentation ran 2 hours, which was long but at that point I liked what she had to say and I was considering a purchase. Sounds good, right? Wrong. Next day I went to redeem the code for my $40 gift card. It was a BAIT AND SWITCH! Glad I tried redeeming the gift card before working with this dishonest company. Turns out it takes up to several weeks to get the gift card and it's only for $20, not the $40 I was promised! The redemption would double to $40 only if you donated the whole thing. Now I love to donate, just like you, but THEY CHOSE the charity and I've never even heard of it. It was just underhanded. Bottom line is, THEY LIED. I don't know how or why they have affiliates such as The Home Depot. As far as I'm concerned, THEY LIED to me from go and that isn't the type of business I support! ***Follow-up: Because I purchased a second home days after the first, wouldn't you know, I got another call for the same company with the same lie of an offer. I called the representative out on the previous deception. The guy says it's because my wife has to be there to get $40. He assumed I must be a dude to own my own house. Well I'm a straight unmarried lady, so that was insult to injury. Still no gift cards in the mail. I see on Google they have amazing reviews but if you look at their Tampa branch reviews, you see a lot of the truth come out. A lot of lies surrounding their data. Those 5 star reviews are paid for.

    ReadyRefresh - waterdelivery - Updated October 2026

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