We have generally had very good service and excellent work done by Vienna Upholstery, but this…read moreafternoon my wife when out with some foam to to have re-covered and she was told she had to make an appointment. She asked if she could make an appointment in person, but was told she had to make an appointment by phone. She said she didn't have a phone, so she was told she had to go home to make an appointment by phone. It wasn't busy at the time and she didn't see why she couldn't make an appointment at that time. But, she was told to go home and make an appointment by phone. We won't be using Vienna Upholstery again.

Ross and his team are incredible. They let me take my time picking out a fabric and recommend which…read morebooks to look through based on style and price. The end result is far better than I would have imagined! Super clean lines, excellent quality and they cleaned up all the old folds and re-stained the legs. Very professional, kind and personable people. Would go back 10/10.

We had two wingback chairs recovered by Doug at Toronto School of Upholstery. He did a fantastic…read morejob on them. The material we used was stripes, which is a bit more difficult since the stripes need to look consistent and to match on the top and bottom. We had the chairs back within a couple of weeks. The chairs were pricey, but consistent with other quotes we got. (if anything, a bit cheaper than other places) Also, most of the upholsterers we talked to required us to find our own material, whereas Doug has a decent selection on site. Overall we were very pleased.

I had a 3-seat sofa and matching armchair and 6 dining room chairs from the 1980's re-upholtered by…read morethe Toronto School of Uphotery. Doug Green was the salesperson and he was very knowledgeable and helpful. The estimate was very reasonable compared to others that I contacted. The work took approximately 6 weeks which was also very reasonable. The upholstery work itself was well done and I was happy with the overall results. I have been using the furniture now for more than 2 years and am satisfied with the fabric quality. The estimate reflected exactly the final price which was a thrill since I have since had a very poor experience with another company for a smaller job that cost twice as much in the end. I have two cautions. The new fabric was attached to my sofa and armchair frames in such a manner that there are now gaps at the corners between the frame and fabric of the arms that were not present in the original furniture. Also, the wood trim on the living room furniture was reattached in a sloppy way - finishing nails showing and mitred corners not nicely aligned. The other concern I have is that ones possessions will not be unloaded from the delivery truck until a cheque for the full amount outstanding is handed over. Once I had my furniture back and in my house, I noticed the flaws in the workmanship. I didn't follow up since I felt the price was reasonable and no one else notices the gaps or nails or unmitred corners unless I point it out. However, I believe that this reflects the overall quality and attention to detail of the company. I don't think furniture should be held ransom until full payment is received. If the company cares about their reputation, they should make sure a customer is satisfied before demanding full payment.

Excellent workmanship, great fabric selection, friendly ,…read moreknowledgeable staff. 10out of 10.

I had an antique wooden chair with a broken back which I left with them as the person who fixes…read morechairs was not in. The chair was one of a set of eight dining room chairs. About a week later, I was told my chair was beyond repair. I picked it up and found a little shop called Broken Leg Furniture Repair. The owner is the repair man and he took it on. One week and $400 later the chair looked like it had never been broken. He did a masterful job. So much for John and Chris.

This was the third time I've used World Upholstery to recover my couches and several chairs. What…read morea releief to find someone who does an incredible job and has great customer service. I'm sure I drove him crazy each and every time as it takes me forever to pick a fabric, but he's so patient and guides me along until I reduce the varibles down to a manageable number and ended up with the perfect fabric. Both my couches have curved backs and even with a very unforgiving fabric they looked great each time. He also changes out the legs and made them look much more modern. It's so great to completely trust the process and know you'll have a perfect job done.

It is a great pleasure to write my recommendation for this shop:…read moreBurkcraft Furniture Restoration. My reclining chair needed a total new skin for an unusual style and shaped chair. Burkley had an amazing stock of samples of top-quality leather so my choice gave me a special finished job. The finished product is my pleasure to enjoy comfort. Quality and economy pricing are added bonuses. Thank you!

Burkcraft Furniture Restoration is an excellent choice if you want your valued furniture…read morereupholstered. Burkley has decades of experience in furniture reupholstering and you can tell once you see his work. He loves to do an excellent job and takes pride in his craft. I had a nice Italian leather couch originally worth $4000. The seat cushions were in bad shape due to my two boys jumping and spilling things in addition to a dog who liked to sleep on it. I did not want to replace all the leather to save money but was worried it would look funny if the color of any new leather was not a close match. Burkley had literally tons of leather on hand to choose from. He had some Austrian leather that was as close as one could get to a perfect match. It was even more sturdy than the original Italian leather. In just a few days, the work was completed and I had the couch back. Burkley also redid the cushioning because it was also damaged. The couch is even more comfortable than when we bought it and looks excellent. The colors of the new and old leather are so close that if I would not have know that it had been reupholstered, I would not have been able to tell. When you see other furniture he works on in his shop, you can also see the craftsmanship of his work. I was truly worried before I found Burkcraft that I was going to get a mediocre job done given my budget but this was top notch work. I doubt you will find excellent work done for a fair and reasonable price or that you will find this craftsmanship done at any price in the GTA. Thanks Burkley.

Bobby has done a wonderful job in mending, restuffing a chair cushion as well as advising and…read moreupgrading three chesterfield cushions that had become too soft to sit on, thank you, Bobby. I would not hesitate to recommend New Way for any furniture upholstery.

I am so happy and pleased with Bobby's work. He totally refurbished and updated my 20 odd year old…read morecouch. It was a very expensive legacy couch handed down to me from my sister many years ago. My children practically grew up on it. After over 20 years of use, the cushions were tired and worn, and they sagged each time I sat on them. With advice from Bobby, we found the right fabric and cushion. When he came to pick up the couch, he told me that he will get the job done in about 2 weeks. Much to my surprise and delight, he did it within a week! What amazing and marvelous job! The couch not only looks beautiful but it is so comfortable to sit on. I love it! So thank you, Bobby. Thank you for the excellent job!

I have just had my sofa cushions given a second life by Conrad and his staff. Conrad replaced the…read moresunken seat cushions with an excellent quality 5" deep solid foam which were then wrapped and placed back in the cushion covers. He also wrapped the back cushions to give them a better support and shape. I also had him completely upholster a small stool which sits in front of our phone desk. He increased the seat height which is now perfect. I highly recommend Davis Upholstery and Conrad for his professionalism and attention to detail. I should add that their pricing is very fair and he is a pleasure to deal with. Iris Bain

Great quality and service. We have several pieces from Markham Furniture. The first couch we…read morebought is now 13 years old and you would never know it. The cushions had little stuffing added last year, and the frame and springs are still solid and comfortable. If you want lasting, custom made quality, this is the place.

I am leaving this review on behalf of a relative after they told me about their experience today…read more After spending many hours, on two separate days in their markham location, I was ready to place the order this afternoon. (No problem paying for a quality product, but this felt different) After finalizing the fabric choice, style, size and other details (including the stitching and legs) the price was provided. The price was much higher than expected and I asked as to why it was that high and not the price as discussed on prior visits. Was initially told $5250 for the sofa, then $1800 for leather, plus HST. The final price ended up being well over $8000. When I asked if the price can do any better - the staff member advised that they already did the best that he could. I advised that this is over the expected $8000 price. I requested to think about it, as I would not immediately have the additional funds at this point he offered to split the delivery fee ($150). That was quite a surprise, as he had previously just advised me, multiple times, that he could not adjust the price at all. At this point I requested to not the order number as I would have to seriously consider whether or not the sofa would be purchased. At this point the salesman simply got up and started about his business in the showroom, completely ignoring me and not even acknowledging my departure. The chance of purchasing the item has certainly now lessened after the treatment of the sales staff. A call has been placed with the owner (Bill) to discuss the issue and we will see how it will be addressed - but at this point it certainly is clear that this staff member (and possibly the company) needs to learn to to treat customers with honesty and respect. Hopefully the owner responds to the concerns and he is not the reason that his staff treat perspective customers (not sure how likely that is now) in this manner. Quite shameful the way they acted. I would certainly not send my parents to their shop based on this experience. Will update after / if the owner calls to address what occurred. Certainly hope that they do - it would clearly indicate the true customer service level of the company.