AVOID, AVOID, - Long but worth the read. Good reviews mean nothing if you're not taken care of when…read morethings go wrong. I liked my contact in the office and went with my gut. July 10th, our move started well -- the team inspected all the walls both before loading and at the new house before unloading. Good start but unfortunately, went downhill. The move took as long as our move from Montreal two years earlier, including a 2 1/2-hour drive. This move was a 5 minute drive from where we were living. It became clear that our antique furniture was mishandled: My buffet was gouged and a piece broken off the back. The roller ball from an antique table leg fell off and was lost. I asked them to check the truck; the response was "It's dark." I asked them to let me know the next day -- never heard back. My husband's desk had a piece broken off. Too many things to list. Several other items were broken. Boxes were well-labeled, but mostly ignored. Here's where some of them ended up: Cutlery box office upstairs Pantry items furnace room Fancy glasses upstairs hallway Bathroom box office upstairs Master closet items office upstairs Office supplies kitchen counter Living room décor upstairs office cupboard Bedroom furnace room When I couldn't find my cutlery box and asked the team leader for help, he literally said: "Nope, it's late. We're done. Deal with the office." That summed up the attitude perfectly. I still tipped them and said it would have been more. Some boxes weren't found for a long time. One of the movers even said, "It was a bad day." -- It added so much stress especially that boxes couldn't be located. One imoportant box labelled Bedroom wasn't found for over 3 days. It was finally found in the furnace room behind a table that the box wasn't visible. The Aftermath I followed the office's request and sent a detailed email with pictures, copied many people. Then... silence. July 23 - I asked if they could check for a missing box. No response. September - told they'd send someone assess the furniture repair,and did but then nothing. By then, I had already followed my bank's advice after being refused asking to a partial paymenht, submitted all documentation, and they agreed I was justified -- so the payment was reversed. That finally got the company's attention. When they contacted me in November they said they couldn't resolve anything "until payment was made." I told them I would love to pay my but no one had gotten in touch to actually resolve anything or answer questions.. That was the last straw and I spoke with an owner, who was shocked by the breakdown in communication. and other things that happened. He reduced the bill by $300 and sent someone to repair the furniture. They were also supposed to: Install a new roller ball on my table which I supplied btw. Steam clean the upholstered part of my slat bed and realign it. Assess wall chips left by the movers and repair. Arranged for movers to come do this. But it was never clear who was responsible for what.bThe steam cleaning wasn't done by them nor the person who came to assess the wall. One mover even commented he "has bad days all the time." I told him: That's not what customers want to hear.It was arranged for 10:30 and got texted before 8:00 they were on the way. I re-arranged the time again. When I relayed that to the owner, he suddenly decided to cut off communication, even after emailing asking him to call. He claimed the wall and mattress issues "weren't move-related. even after our discussion" They sent $100 and stopped responding completely. All businesses have problems and it's all how it's solved that the story gets told. Final Thoughts This whole experience has left a terrible taste in my mouth. Many details are left out, but in short -- the lack of responsibility, poor communication, and dismissive customer service were unacceptable. Please, avoid this company

We've had Boyd's move our family a number of times over the last decade and we are always happy…read morewith their service. Our most recent move we had the amazing, friendly, efficient, considerate team of Eric, Logan and Conor and I can't praise them enough! They made everything go smoothly, they were thoughtful and helpful and it was our best move yet with Boyd's!

Patrick Labelle, Jason and Tom did a super job in emptying a three bedroom house to prepare for an…read moreestate sale. They worked hard and fast. They were cheerful and very courteous. They engaged fully with me to ensure that everything was going well and according to my needs. Five stars to the team. In dealing with Junk Gods Ottawa, I recommend that you phone and discuss your needs in detail with Robert to ensure that there is a clear understanding of what is to be done and the cost. Otherwise you may be surprised by additional fees for extra time, etc. Four stars instead of five because of the need for additional cost negotiation on arrival at job site, Based on the service received and having negotiated the cost ahead of time, I recommend Junk Gods. John McCrea

Junk Gods are the best most professional service I have dealt with in any business over the years…read more Cannot say enough about how efficient, professional, polite a d nice these guys are. You will not be disappointed. THANK YOU JUNK GODS!

This is my first review on Yelp, although I have written several for other sites such as…read moreTripadvisor. I just felt services fit better on this site. Anyhooo....Just wanted to give a quick shout out to Just Junk Ottawa. We had them come by earlier this week and the service was excellent. The gentlemen who came to do our haul away were professional and fast. They were also mindful of our walls, doors and surroundings and didn't damage anything. The price was also very reasonable and considerably lower than 1-800 Got Junk. We were very happy and would recommend this service to everyone.

Well I was in a pickle! Having had 2 knee surgeries and a ruptured disc in the past I was really in…read moreno shape to handle the hoard left in my father in laws basement after we put him in care. After doing 6 utility trailer loads myself I decided it was time for professional help. I called the gang at Capital Junk and talked with Justin who got me all set up for an appointment to send 2 trucks and 2 men to cart it all away. Throughout the process Justin kept me informed and aware of when they were arriving and how long things would take. As we live in the country about an hour drive from Ottawa there was an additional $100 fee per load, which seemed fair given the 2 hour round trip just to get here and back. Paul and Coran arrived at the specified timing and worked like beavers to sort and haul. Despite the fact that it was snowing hard they worked steady and tirelessly. It took them 2 days and 4 truck loads but the results were amazing. Thoughtful, pleasant and respectful, these 2 young men were a credit to their employer and I really enjoyed their wit and conversation which they never used to slack off....they just kept working away through it all. The cost seemed reasonable given the tipping fees, gas and time involved and it was all done swiftly and efficiently. Highly recommend.

The guys were super quick in getting to me, and when they got here their top priority was getting…read moreme the best deal for their service-no price gouging or haggling. I needed to get rid of a huge load and they gave me a fair estimate. It was out of my budget though, so they worked with me to find to most cost-effective solution. I had a big problem and they made it manageable. They were professional, kind, and quick. 10/10

A mover "you can trust" they say. "Better Business Bureau Accredited" they claim. But the truth is,…read morelawyers tell you to trust them, and then you get a bill for twelve thousand dollars to clear a forty-one dollar parking ticket. The truth is, until there is a consumer with the time and patience to endure the Better Business Bureaucracy's Bullshit, the accreditation is presumptive and not proof of any acumen. The truth is, when I hired these movers, they didn't break anything, they didn't damage much. Oh there was some dirt on the couch, and the dresser had a couple new scratches, but like he said, it was already kind of scratched. But if you want a psychologically traumatic move, this is your ticket. Obfuscate, Humiliate, Manipulate: OHM. OHM is like the company mantra. Say it like you'd say it in bikram Saturday morning. We didn't get an honest answer from these losers all day. And in the end, they let us know that terrorism truly does begin at home, by verbally attacking us, revealing the depth of their own insecurity. They held our last possession ransom, and not for money you see - no, they were paid - they demanded to be paid - before lifting a finger. It was our dignity they were after. Beg us, they said. Beg us to bring that thing, that whateveritwas, that thing you can't carry by yourself, plead with us to have mercy and carry it off the truck and into your house. You think you are better than us, but we have the power here. And apart from all that, the two monkeys had never seen the inside of a real moving truck. Two high frosh with a uhaul demonstrate as much skill as these twats. Was this review weird? You bet it was. I'm a pretty boring person, and I couldn't have made it up. This really happened.

I just had an absolutely wonderful experience with move Ottawa. They were courteous and pleasant to…read morework with. Each item was handled with care during the move and they were extremely professional. I would recommend them to anyone needing to move within the city of Ottawa. I wanted to hug the movers when they were done! If I could give extra stars, I would!

Terrys rugs are an exceptional quality location in ottawa. They…read more provide total service for the life of the purchase. We highly recommend you visit Terrys and view their large selection of rugs.

i was referred to Terrys Rugs by a friend who had an excellent experience there. I needed a…read morereplacement for a poor quality Persian-style carpet, and there was an extensive choice on offer. Attention was paid to my preference of design and colour palette, and we soon had a lovely carpet which exactly suits our needs. Thank you to the staff who were very professional. I highly recommend them.

Just junk came in to save to the day. 3 guys came did what I asked and left with all the junk that…read morethe previous Tenants left at my business I newly leased. Fairly priced. there was a lot of junk. 400 bucks later problem free Is worth it to me.

I used Just Junk's services this week before the new buyers took possession of my house. I was in a…read morepanic trying to get rid of stuff that was heavy and awkward to carry. For around $170, the two Just Junk representatives went with me for a tour of the three junk sites, grabbed everything I was getting rid of which included: garbage I wasn't going to get to put out next week; a patio table; plastic and wood shelving; and garden tools and decorations that weren't in good condition. The truck was half full by the time they left. These guys didn't judge, went at it with full force and did their job ... and for a reasonable price. Thanks to them, the old house was all ready for the new owners to move in. I'm really glad I contacted them.

I have to say, moving can be the most stressful thing in the world. The staff at U-haul were…read moreawesome!!!! First of all the call centre person was beyond polite. Referred to me by name after asking permission to do so. She was clear and really knew company policy snd took the time to get me the best options and at the end of the conversation ask me to hold just for a moment, came back with a price drop!!! She even emailed me everything we talked about before we closed the conversation. Professional!!! 100%

I had a terrific experience at this location. After weeks of being extremely (and successfully)…read morethrifty about my move, I had to buy some boxes. So I popped in yesterday, got some friendly service, and was really impressed with the selection. They have several sizes and types of boxes to choose from, all at reasonable prices. They also offer a bunch of other kinds of moving supplies, stuff you didn't even know you needed. Check out their website if you want to see what they offer. I was assured that any boxes I didn't use, I could return. That's definitely what I wanted to hear :)