Had to get some material removed. Their quote came in high but they indicated they would adjust the…read morecost to represent actual volume once the truck was loaded. This was not really the case as I was still significantly overcharged based on what their published rate should be based on volume of space used in the truck. By then truck is already loaded and you do not have a leg to stand on! I am recommending people stay away from this organization and if you have to proceed with them be very weary of their claim of adjusting cost after truck is loaded! Contacting their head office to lodge a complaint is also difficult, and they are unresponsive to any correspondence. I will definitely not be a repeat customer.

1 star as I had to select 1 - terrible service, hounded for payment every step of the way. Before I…read moreeven knew they finished they had began threatening to throw the garbage all over the parking lot as payment was not received within 90 seconds of the garbage being picked up. stay far away.

From the owner: Looking for reliable junk removal in Ottawa? JK Junk Removal is a local husband and wife team…read morededicated to helping our community declutter with ease. We handle everything from single item pickups to full property cleanouts for homes and businesses. We are eco conscious, fast, and friendly, always providing transparent pricing, professional service, and a stress free experience. Choose JK Junk Removal and support a family owned local business that treats your home like our own.

Just had junk and broken furniture removed from my place in Barrhaven. Found the service to be…read moreperfect - on time, professional, took the time to explain pricing and reasoning, and came in under the quoted amount. Would absolutely recommend this company!

From the owner: Bytown Haul is Ottawa's expert in Junk Removal. We offer affordable, professional service with no…read morehidden fees, and we are fully insured. Just point at the junk, and we'll haul it all away in a heartbeat. You don't need to move it out; we'll go into your house and handle everything. We specialize in light demolition, deep house cleanouts, furniture removal, and a wide range of other services. Contact us to get a free quote!

I searched for free scrap metal pickup. This company's service is NOT free!…read moreThe person who answered was very nice and polite.

5 stars for great work and great communication. Christian and Matt were pleasure to deal with. They…read morewere polite and friendly while they cleaned out the junk pile in the basement. The job was done quickly and at a great price too!

When I made an appointment I detailed the items to be removed from my lower level, including a…read morestacked washer and dryer. The young and seemingly inexperienced men were late, then they went downstairs where I had taken the items out and were therefore easily accessible. Studying the stacked washer/dryer, they proceeded to make a phone call. Then they told me, although with apologies, they couldn't take it, because they didn't have any straps or tools with them???? What???? I told them I had straps and plenty of tools and could assist them if necessary. They proceeded to tell me that their manager told them not to bother...someone could get hurt or the walls could get damaged. Bottom line, they simply didn't want to do the job and it's obvious these guys were inexperienced. I realize it's hard to get good help since COVID but come on! I had to move the items back out of the way until I could have them removed. I booked "Junk Ninjas" the next day. They were $65 cheaper and had no problem removing all the items carefully without hesitation.

Not cheap but you get what you pay for. Great service, Jacob and Brock were amazing. Fast, polite,…read moretidy after they finished. I was moving away and had no time to give away/sell everything and knowing that some would be given to charity or properly recycled made it worth it. I'd highly recommend them, no matter how much or little junk you want to get rid of.

Just junk came in to save to the day. 3 guys came did what I asked and left with all the junk that…read morethe previous Tenants left at my business I newly leased. Fairly priced. there was a lot of junk. 400 bucks later problem free Is worth it to me.

I used Just Junk's services this week before the new buyers took possession of my house. I was in a…read morepanic trying to get rid of stuff that was heavy and awkward to carry. For around $170, the two Just Junk representatives went with me for a tour of the three junk sites, grabbed everything I was getting rid of which included: garbage I wasn't going to get to put out next week; a patio table; plastic and wood shelving; and garden tools and decorations that weren't in good condition. The truck was half full by the time they left. These guys didn't judge, went at it with full force and did their job ... and for a reasonable price. Thanks to them, the old house was all ready for the new owners to move in. I'm really glad I contacted them.