I've been working with Sontag Home Services since I bought my lake home 15+ years ago. Mike is…read moreextremely efficient and professional. He's lined up many jobs (big and small) for my home and I've always felt extremely confident that the work will be handled in the best way possible! I love the monthly winter service. Mike will check your home to make sure pipes don't freeze, toilets aren't running and/or any unwanted creatures do not make their way into your home. As any one of these situations could be extremely costly if not caught on time, his service is invaluable!! He has handled, painting, plumbing, window cleaning, house cleaning, electrical issues, etc, etc...you name it, he can handle it. I truly value his service. Don't think twice, call Mike and feel confident about it!

From the owner: Sontag Home Services brings together property monitoring, seasonal coordination, and a full range…read moreof home improvements under one roof. That scope means you work with a single team whether you need alarm response during the winter, basement waterproofing before spring thaw, or deck construction in summer. The integrated approach reduces the number of contacts you manage and keeps all work aligned with your property's condition and schedule.

Lakes Property has managed the condos for our Lake Geneva condo association for over ten years. I…read morehave observed Lakes Property, under Ryan Southwick's leadership, steadily improve with time and experience. Ryan cares about the people he serves. He has been there for my unit through a few serious water-flooding issues. If something needs to be done and if it is clearly the responsibility of the association, Lakes Property has an assembled team of competent maintenance workers take care of it. If staff is not up to the proper level of attention to great detail involved in managing many condos associations and apartment buildings, I see Ryan Southwick eventually become aware of it and they are replaced if not keeping up with their responsibilities. I also see that Ryan tries to keep association costs in mind in helping the Board plan yearly work projects and budgets. My suggestions for improvement are that Lakes Property workmen identify themselves as being sent by Lakes Property when they are doing unscheduled maintenance work in the buildings. Also, office staff continue to not send important notices by email, even after being contacted and given the corrected the email address. Staff needs to communicate and call the client back and not assume the next person will, etc. Overall, I am pleased with Lakes Property representing our condo association and the improvement I have seen over the years.

I live in a condo through lakes property management and it has been a nightmare for 3 years. The…read moreHOA doesn't care about anything and will NOT do their job at all. I hope you are seeing this, Stacey Akerley. Apparently to her, you can get threatened and harassed by your neighbors and it's just fine, no action will be taken. This company is a joke- if you ever think about renting or owning a property through them-RUN!!!

As long as you communicate in the way that is most beneficial to the association you get resolve…read morerather swiftly. They are strategically making improvements to the neighborhood through vital up keep. It was tough during covid with notices but that was all business. It's going better in my usually tough opinion.

Back in the early 2000, this company felt the need that the board worked for them and not the other…read moreway around. The maintenance person they hired (who is now deceased from my understanding) loved to put "band-aids" on what needed to be fixed and created violation to code standards on what needed to be updated. DO NOT GO WITH THIS COMPANY

Love Love Love these guys !!!! The whole staff is so wonderful and the maintenance men are so…read moreknowledgeable when it comes to fixing things around the house ! They definitely are angels in this pandemic allowing me to make my rent payments in a manner that allows me to be able to pay other bills on time as well ! they have the best houses the best staff the best maintenance men and they have hearts of angels this is no ordinary rental company! ' To all at PAM , have a happy , safe and blessed holiday and happy new year from the nicksion family!

Garage issue because the electricity in on my lower unit and they have yet to fix this issue since…read moreJuly 2024 when the maintenance worker noticed most of the electricity in the house was connected to my lower unit. Since this house was originally one residence that was made into a duplex later. Be careful when you sign a lease with them. They don't follow thru until it's another issue that's was handled 2 years ago and it's started again.

We interviewed many management companies and MPC came out on the top. That was 10 years ago and…read morethey never disappointed us. They are very professional in everything they do for us including Budgets, Insurance quotes, Painting quotes, Landscaping Quotes, Etc We get our financials on a timely basis. They are available 24hours a day Bert Miedler Secretary Wrightwood Condominium Association Lake Geneva

As for Property Management companies, I don't really recommend most, I would recommend MPC for your…read moreHOA management they do a decent job and their online system is pretty good and response time is decent! In a perfect world a PMC should be about doing the right things for the right reasons. I recommend hiring property managers that are ethical and truthful. Yes "men and women" are not good for an HOA! HOA's need a PMC to be the voice of reason, balance the budget, speak to board members from experience and inform them when spending is out of control and dues might double. Provide feedback regarding legal and what if scenarios so that Boards can make logical and informed decisions. The reason I dinged them 2 stars- A ticket was put in, MPC took 12 months to repair the issue, but with the understanding that the previous property management company did nothing at all.The other ding MPC get's -Allowing a dictatorship with out of control spending that caused huge due increases over 2 yrs. instead of being honest with the board they sat there and allowed it.