I was in an emergency housing situation and contacted RE 360. I was put in touch with Miah with whom I scheduled a tour of several properties. I told Miah about my situation, that I was basically looking for a property as a backup plan for my family's housing emergency. Despite the lack of commitment from me to eventually sign a lease, she still took me on the tour of the properties. She was graceful, kind, professional and, most helpfully, she knew the area and had insights about the properties and the area that were specific to my situation and my family structure. What impressed me most about her approach was that she gave the tour despite me informing her that this was an exploratory effort on my part. Thankfully, my housing emergency was soon resolved through another solution, however, we did not lease a property from RE 360, and because of that, I cannot speak to the management style or effectiveness of RE 360. What I can speak to is Miah's performance and approach. My family and I feel very strongly that Miah contributed to solving our housing emergency because she was a partner in helping us find our options in a pinch. I am thankful that it was Miah who answered my call that day, because had it been anyone else I could've been told that RE 360 would not spend time with someone who was ready to rent, or I could've been taken on a tour with someone who was not engaged in the process because a sale was not probable. Miah did neither of these things and additionally, continued to check in with my status throughout the following week, giving me updates on the properties that we toured. Miah made a positive difference for me and my family in a time of need, and for that I am thankful for her, and I am also thankful that RE 360 had her in their employ. read more

They are Slum Lords. They don't fix any problems at all. There was mold growing in the ceiling that they would paint over. They wouldn't do anything about the Mouse Problem and still have the nerve to increase my rent. DO NOT RENT WITH THEM YOU WILL REGRET IT!!! read more

I have an apartment with RE360 although I will say they're quick to answer phone calls and respond promptly however here's where we run into problems: Constant $50 up charge every 3 - 4 months is a no go my set price rent is $1450.00 and now I'm ending up paying $1850 that's. $400 increase in 1 year. snow removal and trash removal isn't the tenants problem nor responsibility we should not we be paying that, that is property managements responsibility for all their properties they own or sublease out not tenant responsibility. During the cruel summer hot heat waves outdoors bugs come into the apartments not so friends outdoors bugs, it's property managements responsibility to send in an exterminator preferably Terminix 2x a month to every property/apartment and have them do the exterior and interior of the tenants homes - they refuse do that they tell you you want to someone to fix bug problems you have to pay out of pocket... Yall already getting 4x the amount of rent out of us having us pay trash,snow, 3x amount to move into your small apartments with noisy neighbors like be for real. There maintenance personnel are very slow to responding to maintenance requests it's take atleast 3 weeks for them to simply do 1x small tasks that will take 20min..... Their maintenance staff half of them are old should not be doing outside calls.... The charging 3x the rent security deposit, first and last month rent I'm not paying you last months rent that's not my responsibility to pay a former tenants rent when that apartment has been untouched for months. THAT IS THE BIGGEST SCAM RE360 DOES Let's talk about yall so called emergency maintenance after hours he Barney answers half his calls HE NEEDS FIRED IMMEDIATELY- yall should have atleast minimum of 2 emergency after hour maintenance staff read more

A company is a reflection of it's owner. Who I heard is a cool guy. But bottom line is he steals money from hard working kids. When my stepson moved out his mother and I went over and cleaned the apartment top to bottom. I fixed every nail hole and touched up paint. I cleaned a patio where I found clear evidence of drug use from the neighbors. The place was substantially better then when he moved in but they still chose to with hold part of the security deposit. Greed is one thing but stealing from kids crosses a line. Shame on you RE360. read more

They charge ridiculous amounts for rent, charge you for not moving out of the property you paid for the entire month for. The place was crappy and NOT CLEAN when you move in but they keep your security deposit and charge you for cleaning they didn't do prior to move in. They hide major health code violations by painting over things like MOLD. When you have a problem your put on the back burner until it becomes unbearable. The owner is supposed to be a VETERAN but treats other veterans like CRAP. Health Department is the only way they attempt to fix anything because the rent goes in ESCROW. They call other tenants about reviews made by other people and ask what they can do but never physically come to see what the complaints are himself. Money hungry who will blast your email about the positive things they do in 1 neighborhood but not where they have all properties. They send the same crappy lazy maintenance guys out who like do cover issues instead of fixing things properly. Their maintenance do everything from electrical to plumbing etc but when you ask for certification you get nothing and nothing gets fixed. One guy said if you call off the health department we will do more. DO NOT RECOMMENDED TO RENT FROM ESPECIALLY IF YOU ARE A VETERAN read more

Came into the house with garbage everywhere and a fly infestation. Then, RE360 let us deal with the mouse infestation by ourselves and we had to pay for our own exterminators, with no compensation whatsoever. Got our carpets cleaned professionally (as per our lease agreement, make sure to READ YOUR LEASE), and still only received a measely $60 out of the $1,300 security deposit. Beware. read more

This has been a terrible experience honestly. I don't think they care about their tenants at all. My unit had a Mold problem and when texting them asking for help their response was "new tenant showing this weekend". Had a pet goldfish that i had to pay the dog fee for. One of my doors used duck tape as a locking system. RE360 is the reason i will be enrolling in the Pittsburgh tent community. read more

DO NOT RENT FROM RE360!!!! (0 stars) I have lived in Pittsburgh for about five years and I have never experienced any kind of torture like RE360 put me through. Every single good review just has to be staged because I have spoken to several people throughout the years that have had traumatizing experiences with this company. Since they own an insane number of properties they don't even attempt to care for, they neglect and take advantage of so many innocent people around the city. When I was a college student, I reached out to RE360 about an apartment. After all, all their prices are low compared to other properties and advertised as "updated," so you think you're getting a good deal. On the day of our scheduled tour, I waited for a worker named Mia who informed us that the place we were supposed to see had actually been claimed, so she took us to another apartment. This should have been my first red flag, but mistakes happen. Eventually, I rented an apartment that was a part of a complex. Several residents of this complex warned me while moving in that they had a severe case of bed bugs, mice, and roaches and that RE360 was called about these specific issues that were never solved. I didn't want to believe it but as soon as I started seeing roaches in my apartment, I wasn't surprised. I reached out to RE360 so many times where they were first really kind about it, promising they'd send someone over to help out the people in the building and stating they had never heard of any of these complaints before (or had any negative reviews on Google). The "help" they sent was some strange man who made my roommate and I feel extremely uncomfortable (which seems to be a common theme among the reviews I've read.) He put ONE bug trap outside my back door. As expected, the apartment became flooded with giant roaches that would crawl all over my bedroom walls at night. I did get into contact with a previous exterminator for RE360 who said he was let go since they wanted to pay for cheaper workers. He tried helping us out a ton but the damage was already so bad. As someone who is dangerously allergic to roaches, I broke out in welts and hives all over my face and body. I kept expressing these issues to RE360 and had to push for them to move my roommate and I to another property. Once we were able to move to another location (after having to get rid of all of our furniture and a ton of our kitchen supplies filled with roach eggs,) I was told I'd be charged for the couch I had to dump outside by the trash. After moving into our new place, my roommate and I opened a couple of the doors on the second floor where the rooms were entirely infested with hundreds of flies. There were more flies in these rooms than I had ever seen in my entire life and it took two days for us to get rid of them. During our first day of being in this apartment, we found multiple roach nests in the basement including a mouse. There were baby roaches in every corner along with giant ones that would pop out here and there. Again, my allergies worsened and I became physically ill very quickly. I spent countless hours on the phone with people from RE360. This time, they were not kind in the slightest. The woman I spoke to over and over about these issues named Kayla laughed at me, saying "you're just seeing water bugs." I ended up couch hopping between my hometown and the city for two months, pushing them to settle for an agreement. I eventually got an attorney involved, for they stopped answering my calls altogether. After several trips to the hospital due to my allergies and respiratory issues, I finally got them to let my roommate and I break our lease. I honestly think that if I wouldn't have pushed them every single day and showed up to their office in person, they wouldn't have budged. Seeing a few roaches is common no matter where you live in Pittsburgh, but I have never experienced anything like this. Save yourself the time, money, and tears by never ever renting from this company no matter what you do. They're sitting in their nice apartments while causing everyone else pain and suffering. Shame on every single one of you. read more

I recently had an incredibly frustrating experience with RE360, and I must say it was deeply disappointing. Despite making all the necessary corrections to the unit, including paint touch-ups, deep cleaning, and lawn care, the company unjustly deducted the cost of these from my security deposit. If you plan on cleaning the unit in hopes of not receiving a deduction on your deposit, save your time. They will charge you $200 for a "cleaning fee," regardless. Do yourself a favor and not walk--but run from any RE360 property you may find. read more

We had a rough move in experience but the property manager Kayla really changed our perspective. Honestly, it was a night and day difference between the level of care before her to what we have experienced since she took over our issue. We're thrilled that our issue was resolved very quickly once she took it over. She really cares about her tenants and wants them to be happy in their homes. We're happy to be renewing our lease with them. Maintenance techs are great and always have a great attitude when they come to fix any issues. Kevin the maintenance tech goes above and beyond for our maintenance requests. read more

During my time at one of RE-360 places a few things were left to be desired. House had mice early on and it took a while to get that fixed. Then during the winter the insulation in the home gave out which we warned them of and my water was out for over a week and average temp of the house below freezing. My roommate and I kept the place spotless. Had carpet cleaners come and professional cleaners for the home. However RE-360 ate our whole security deposit and charged us over 100 dollars. From other friends that have rented with them have faced the same problem. It's a big company and their goal is to essentially eat your entire deposit use it to upgrade the house (not repair) and then boost the rent for the next tenants. Overall it's a scam and not worth your time. read more

If you want a landlord that ignores your maintenance requests for at least a week, never answers the phone, and does cheap and bad flips - this is the one for you. In a span of one year i discovered the previous tenant broke a window and was never fixed, my dryer broke and the landlord ordered a washer instead, water is leaking from a pipe and i put an emergency maintenance request in a week ago and they have yet to address it. True definition of slumlords. They will badger you to renew your lease 6 months early so that you don't know how horrible they are until you're trapped. read more

Worst renting experience by far. RE 360 only cares about renting crappy apartments to anyone and everyone. Total slum lords. Never fixed anything that was broken. Just kept pointing the finger blaming someone else or totally saying it wasn't there problem. Absolute joke of a company. Do not fall for their traps. Do not sign on the dotted line. You've been warned read more

I just move in here on February 1st this is the worst place to rent they pop and do inspections every week. They fine you for have cigarettes in your ashtray. And your not allow to have company to come visit from out of town or they will fine you for have company out town. And they gave me a 30 day eviction notice after they gave me a 500.00 fine. And I have 4 small kids and they rip my cyf worker off for 3000.00 and that's the government. They evicting out of the property with 4 small kids the plumbings mess up. They did a rush job fixing this house and their no credit through BBB. I had reported to my CYF caseworker and my second Chance caseworker. So I'm going to let the Government handle it. And she also show one house and then she said it was rented. This is a scam so don't rent from them please. read more

I dodged a serious bullet with not getting approved to rent through this company. Out of the 3-4 properties I viewed, all of them looked neglected,especially one that was vacant. With my poor credit I was willing to still rent considering my options were limited. I was told to get a cosigner only to be told that the reason I wasn't approved defeated the point of getting a cosigner. My optinion this company seriously lacks in proffessionalism. I find it comical that I was turned down for poor credit but the tenants of the properties i viewed seriously lacked housekeeping skills. After asking around about this company many previous tenants confirmed this companys neglegant ways. read more

I've been renting in PGH for a few years and these people have really outdone all the other horrible landlords I have had. When we moved in, the outside of the house was covered in trash and infested in flies, and multiple doors and windows on the ground floor did not lock. They refused to do anything helpful other than incorrectly setting traps when we had a severe rodent infestation due to structural damage to our apartment. Mice were getting into our food and making our house unsafe to live in, and the issue had to be handled by an outside exterminator with no support from RE360. We kept our place in good condition, and but less than 5% of our security deposit was returned, despite us paying for over $300 carpet cleaning as they requested. When you need help, they will only respond half the time and sometimes no-call no-show for scheduled meets. When showing the apartment to potential tenants, they would show up significantly earlier the scheduled time, interrupting our privacy. They will continue to keep renting out slum-quality apartments that they have used small fixes to maintain a barely-acceptable appearance, and they will keep raising rent despite the diminishing condition of the place. I would avoid renting with this company if you want someone who cares about anything other than getting every last dollar out of you that they can. read more

The property management team is impossible to get ahold of. The lack of communication amongst their team has caused misinformation to be spread amongst tenants under the same lease. Claim they are able to be texted for quick questions - those questions will go unanswered and you will only receive responses when they NEED something from YOU. Not the other way around like it should be. Good luck lmao read more

The office staff is polite and helpful. The maintenance crew is quick to respond; any requests I've put in have been resolved within 24 hours, many times even shorter than that. They have done a fantastic job of making sure I get the most out of my lease. I would definitely recommend them! read more

My boyfriend and I are making the move all the way from Texas to Pittsburgh. We had just started to inquire about a few places, when Michael from RE 360 gave us a call and helped us find a place that fit our needs! They many options that are catered to each type of individual or family, and are extremely accommodating. Michael has answered every question with great detail, with a quick turn around, and we couldn't be more excited to start renting. They have made the transition from Texas to PA, quick and easy. RE 360 go above and beyond to help, and we couldn't be more pleased! Wish I could give them an extra star. read more

before you read this put your shoes on, you'll be running. worst company ever. they trick you into "a deal" and not even a couple months later they ask you to increase your rent while you're dealing with things like black mold, mice, and roaches. we have had so many issues with this company - they just want your money. run run run!!!!! this company is ruthless and all of their apartments are gross. you will have issues if you work with them. read more

I wish I would have done my homework and read the reviews before moving into one of their properties. I was told that I would be responsible for the front of my yard well when I moved in I was told that I was responsible for the front and back that I have no access to that was a problem. moved into the unit the walls of the kitchen were greasy unpainted, The dishwasher had nasty stagnant water in it the garbage. disposal did not work it was filled with rocks like if someone dumped a reptile tank of rocks into it The toilet was clogged and nasty the tub was clogged with hair the walls were filthy dirty the basement was moldy cobwebs all over the place when it rained my 2nd day there I walked down into the basement and there was a stream of water it literally look like a Creek in the basement. I called maintenance they brought me a dehumidifier to put down in the basement . I was told my rent was one price but every month there was an added fee of a $100 sometimes maybe 50 at the lowest on top of my already rent payment for a water bill that I've never seen. I'm never home I might spend 1 week out of a month at my home and I have a $53 bill every month I'm also renting a garage which I was told that I would pay $300 a month for the garage if I wanted electricity $400 a month I chose to take the electricity for the garage not knowing that I had to put the electric in my name. 100% Rip off run run run I've been in the maintenance and property management field for over 37 years and the way they turn their units is horrible and inflate their prices is wrong. I'm looking into actions now. read more

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terrible management company. predators. slumlords. ive rented a dump from them for 5 years. took a year and half to fix a roof leak. which has a 1 foot by 1 foot hole in the closet ceiling. they never repaired the hole. most definitely mold growing in it. the house has warped walls and floors. for the 5 years i have been here. ive never seen the same person work for them for more than a year. they have a crazy turnover rate with employees. read more

STAY TEN MILLION MILES AWAY. listen to the bad reviews, i was with this company for three years too long. they are THE WORST people on this earth. all the workers, the actual rental owners, TRASH. the definition of slum lords. literally the worst people of all time and i actually hope they rot lmao. trust me, do not rent with these people. i hope they go out of business and suffer :-) xoxo read more

Very few good things to say other than if you want them to stay away and leave you alone, while you're already renting with them, they will. However, we were moving into another property with them that showed move in as May 2021 .it worked perfectly as our other lease with them ended at the end of May. However, they scammed us on the new lease saying we could only sign for May 1st as that was when it was available, as if it can't be vacant for a month. Therefore, we had to pay double rent for two separate leases with them. We were told sometimes people just pay double rent. Reading the rest of these reviews this will be the last time I ever rent with this company. I advise everyone to stay away from them or make arrangements with another rental company after your lease is up with them. read more

Asked this bullshit company to please take care of this mold issue. They sent a damn maintenance man to the house with a box from amazon who took qtips to the mold. Then after not hearing from the company, I asked and they said everything came back negative. I see mold in this apartment every day. Also the maintenance man who did show up mentioned how he has never tested mold before, soooo they really dont care about your health whatsoever. Didnt ever bother to send a professional when this is serious issue. This company gives NO SHITS about their tenants. ITS CRIMINAL THE WAY THEY TREAT THEIR TENANTS. to make matters even funnier, while I was contacting them about concerns of mold, they only contacted me back about showings ! To show off this moldy apartment, I'm sure some victim will sign the lease blindly. I truly feel bad for any tenants who even up in this apartment after me because it will continually make you sick and RE360 WILL DO NOTHING! Like what kind of company does a showing the same week at an apartment that just called about concerns of black mold??? Yes black mold was spotted in the apartment. RE360 stated (via text) that a 3rd party analysis would take place and its been weeks and NOTHING. All this company is good at is LYING and being SHADY. You would think after all the sexual harassment I experienced from this company they would be alittle bit more accommodating but nahh. read more

RENTER BEWARE! Read EVERY bad review here and you will have a solid idea of what to expect when dealing with this company. The review by Jojo B is spot on. Do yourself a favor and search for the posts about them on Facebook. What you see is exactly what you get. Worst rental expeirence of my life. read more

I stayed at one of their rental properties for 2 years in Mt. Washington. During my 2 years, I did not find any issues with their service and maintenance. Once I had my room light issue, which was fixed within a day from submitting online maintenance request. After moving out from the property after 2 years, USPS accidentally delivered one important mail of mine at my old address. I contacted Re360 maintenance and they got my mail from my old address immediately within few hours. Even being an ex-tenant, their service was amazing. I would recommend RE360 for any home buying or rental services. read more

These guys were the absolute worst landlords I have ever had in the 412. Maintenance requests would be filed and marked as "done" when in reality, nothing was fixed. We were told we had to take care of our lawn after we signed our lease; then when we mowed it before moving out, they removed money from our security deposit the day after it was mowed. In addition, they charged us over $300 for garbage removal for garbage that we clearly removed before moving out. We were also charged for paint issues that existed when we moved in even after I had taken over 100 photos of the residence illustrating the issues on move-in day. I wholeheartedly encourage you to not fall for any deal these individuals may try to sell you on, as it will never be worth the trouble you'll have during your time renting. read more

Absolutely awful. I would give it zero stars but I couldn't leave a no star review. We were looking at a house and brought our cosigner to look at it with us the second time before signing the lease. Spoke with the agent about the neighborhood, mostly the safety of it, and some things we'd like fixed before we signed the lease and moved in. Spoke with a neighbor after our second showing of the house and she told us that across the street from this house there are regular FBI raids, with fugitive and hostage situations. This is the type of neighborhood where you don't walk around alone, at night, etc. He was clueless. If he did know anything about the dangers of this house, he blatantly lied to us. Not only this, he is unprofessional. We informed him politely but firmly that we were no longer interested in the house, and he's texting and emailing us asking why about the safety features. I shouldn't be doing his job for him and researching his neighborhood. Also, on both occasions we went to view the house, he was over 20 minutes late, which is just inconsiderate. read more

RE360 is one of the worst companies I have ever had the displeasure of interacting with. A mere 3 months into our lease, they started insisting on showing the house to future possible tenants. I'm assuming they did this as a means to try and convince us to resign our lease sooner rather than later, but all it did was interrupt our daily lives and irritate us. Despite the fact that they had to give us 24 hours notice before these showings, multiple times they showed up unannounced or with less than 24 hours notice. During one of these showings (done by different people who all seemed to have no knowledge of the property), the guy asked ME for certain details about the house. "There's a washer and dryer here, right?" "How do I get down to the basement?" ...Shouldn't you know this information about the property you are trying to get tenants in? Pathetic. The house we rented was listed as having air conditioning, but it didn't work. They never fixed this, instead giving us a one month deduction on rent to buy our own window units for a house we were told had air conditioning. Another fun detail: they continued to list this property as having air conditioning. Yeah, straight up lying about your properties is a great way to keep tenants! They aren't much help in the winter, either; on what was probably the coldest night of winter (with temperatures around -10), our heat stopped working. A maintenance guy came, but he told us the filter was dirty and that he couldn't change it until morning, and he left. RE360 also does not plan on giving you your full security deposit back. Doesn't matter whether you actually caused damage to a property or not, they'll find an excuse to keep most of it. As if that isn't scummy enough, I'm quite certain this money doesn't go to property maintenance. Two friends of mine lived at this property for a year before I moved in. They had a dog and paid a very hefty pet deposit, which they did not get back. I moved in immediately after they moved out. After RE360 decided to keep their pet deposit, though, no cleaning was done. Nobody ever came to shampoo the carpets that their dog supposedly ruined. Clearly, this money was pocketed. As for me and my roommates' security deposit, they initially decided to keep over half of it. Some of these deductions included $270 to "general cleaning" (just can't help but wonder what "general cleaning" means and how it costs nearly $300??), and $100 to landscaping, when the only "land" that was on the property was a small patch of flowers next to a concrete patio. All of the deductions to our deposit are just baffling, given that we left the house in pristine condition compared to what it was when we moved in. We followed all move out instructions, patched and painted any holes in walls, had the carpets cleaned like we were told to, and yet they still saw it fit to keep most of our deposit. RE360 is probably one of the worst companies you could rent a property from. They're disorganized, untrustworthy and scammy. They don't maintain their properties, they aren't easily contacted, they DON'T plan on giving you your security deposit back. DON'T RENT ANY PROPERTIES FROM RE360 if you don't want to get scammed. read more

Worst experience I've ever had. I was in contact with an agent via text to go see a property. They asked all of the normal questions and we scheduled a time to go meet at the property. The agent asked me that if i liked the place, would i be willing to put a deposit and first months rent down and then sign the lease. I told the agent that I could put a deposit down to secure the property, but I couldn't pay first month's rent yet. I am still paying rent at the place i live at now and I didn't plan on moving until March. After that, I never got an answer back. I texted the number in the morning the day that i was supposed to see the property which was the next day, and I got no answer. I still went just in case they were busy and forgot to answer. I texted again asking if we were still meeting, sat at the property for 20 minutes and no one showed up. I haven't heard a word since. This was the most unprofessional and ridiculous experience I've ever gone through. read more

RE 360 is absolutely ATROCIOUS at what they do. The fact that they are still in business is astounding. When we first moved in they gave us the wrong key (should have know them). Ever since, there have been a myriad of flooding issues downstairs (which is a bedroom), which we dealt with and never complained about and were even charged by the company for them. The last straw is the current flooding issue, where my entire bedroom is soaked and they are refusing to come until the next day. Absolutely god awful treatment of tenants. Wish I could have given them zero stars. read more

Do not rent from this company! The landlords are absolutely awful. The unit was not cleaned at all when we moved in. They are extremely difficult to communicate with and will absolutely take your entire security deposit regardless of valid deductions. They are unprofessional and just generally "scummy." Once, an employee from RE360 who wasn't even our landlord just walked right into the house without any warning, I thought the house was being broken into. Turns out he was at the wrong house and shouldn't have even been to ours to begin with. The company is unreliable, not trustworthy and should be avoided at all costs. Do not risk your time and money renting with them. read more

Do not rent from them, they do nothing but lie and say they're going to fix problems, never do. They have nothing but negative attitudes when issues are brought to their attention and have a habit of ignoring my roommate and I when problems occur. They also refuse to give us Higher up people in the companies information in order to contact them about our issues with the people we were speaking to (my roommate and i). After the CEO was contacted they finally told us his name, and said we could contact him. 10/10 will never recommend this company. read more

terrible. terrible. terrible. Had a 1 year lease and will never be renting through them again and making sure none of my friends make the same mistake. a million things went wrong with our house and they always took their time solving an issue. my roommate spent ab entire week in December with a 104 degree fever stuck in our house that was 40 degrees because the furnace broke. They are currently trying to steal our security deposit to renovate their house, we spent hours cleaning and there was nothing but normal wear and tear (not much of at all) and we were charged about $500 for a "cleaning fee" as well as a bunch of other stuff we asked for itemized invoices for that were not provided and they have stopped responding to us. don't rent through them and save yourself the headache, they will be extremeLu nice at first and even try to trick you into leaving them a good review early because they have such bad reviews across the internet because they do this to everybody. very shady company! read more

Shocked by the complete lack of professionalism from this company. My partner and I scheduled an apartment tour which they stood us up for. Turns out someone else signed a lease the day we confirmed our appointment, but no one bothered to contact us to cancel. We had to call them to figure out what was going on, and no one apologized for wasting our time. Nor would they respond to our request to remove our contact information from their database. I feel like we dodged a bullet. read more

RENTERS BEWARE!!! If I could give them less than 1 star I definitely would...they also pressured me to sign a lease 8 months ahead or they would show/rent the house, even though I explained to them that I was just in Mercy ICU for a week and was getting in home care with my parents (not well enough to be alone/make judgement). When I filled all the lease requirements for move out and returned the keys (after they would not agree to a walk-thru), they sued me at the local magistrate for abandoning the property and posted my notice to appear at their property- knowing that I moved and having my new address!! In the 3 years I lived there, I always paid rent on time and had many maintenance problems that they did not deal with as mentioned in other reviews. Still don't even have my security deposit back and they want to hold me financially responsible for the next lease. BTW, they also changed their business name at least 3 times so I never knew who I was speaking with. Lately they are legally suing at SS Partners XI- SMH since I am not sure how these folks sleep at night!! read more

We havent had a very great experience living in our home this past year. We have been overcharged for several things, and been incredibly frustrated along the way. I normally dont take the time to write bad reviews but I dont want other people to make the same mistake I did and rent with this company. Now Im just terrified that theyre going to take our security deposit and find things that are wrong, but not because of us. We are college students and theyve taken so much of our money, its actually heartbreaking. read more

Very quick and punctual as far as any repairs or anything thats required their attention. Never had any bad experiences with them as a property management company. read more

I have rented from several companies and landlords in the past, and I have always had a good experience. Then, RE360 came. I have never met a company that was so inconsiderate to their tenants and had such sharp, manipulative business practices. I am going to detail the facts of our lease. I first came onto a lease with RE360 when an acquaintance of mine had to leave his future lease with them since he had a family emergency. I agreed to take on his lease. I have done this before with other companies, and they have never charged me. However, RE360 gave me a 200 dollar fee in order to do this. They required all of us to get renter's insurance and suggested that we get it from the insurance company that was listed on their renter's website. I decided otherwise and did get renter's insurance as they requested, but with a reputable outside company. The policy was a couple hundred dollars. They required us to have all the utilities transferred to our name except for the water bill, which we did do. We have to pay a couple hundred in a security deposit to the utility companies to get these transferred to us. Four months into the lease, an agent named Jordan kept texting us to renew our lease. It was way too early for us, and we had not come up with a decision yet. Then, they sent dozens of people to come tour our house, which I suspect they did in order to encourage us to renew our lease early. He also kept calling us because he wanted us to answer a survey about our rental experience. After they sent many tour groups to look around, they could not find anyone to sign a future lease. Then, they blamed us. They gave us a 200 dollar cleaning fee, saying our house was too dirty for the tour groups. They said this fee was to encourage us to clean up. We had already had dozens of people tour. Majority of these tour group notices were only given about a twelve hours notice. We are all working students, and we were in the middle of finals, which we told them. After we tried to talk to them about how unreasonable the cleaning fee was, they agreed to take off a hundred dollars. Then, two days later, they gave us an additional 75 dollar late fee for not paying the cleaning fee just in time for Christmas. When we tried to talk to them about this fee, they went ahead and gave us and slapped us with another 75 dollar late fee. RE360 never communicated with us. They did not simply ask us to clean up the house more. They did not send a courtesy text about any issues that might have had. They just simply kept giving us charges. We have always paid our rent and our utilities in time, except for the water bill, which they handle. The one thing that I will give them is that we did not pay a twenty dollar water bill on their rent website one month. None of us had noticed it, and we had all already paid rent. That did not stop them from giving us a 75 dollar late fee for this. I would recommend no individual ever rent from this company. It is the worst I have ever experienced from any company period. You think a rental company would try to build relationships with their tenants. All of us, including our families, are at our breaking point and are on the verge of suing. The one good thing out of all of this is that at least the renter's insurance policy we bought provides us with a company lawyer to protect us tenants. read more