My first time buying Chinese food from them. The jury is still out but the dish I purchased was very very tasty. I plan to return before Thanksgiving! read more

We driven by Chan's so many times that we decided it was time to try somewhere new. We ordered a variety of our staple items for carry to enjoy with the family as we are on the hunt for our go to Chinese take out. The food was bountiful for the prices, and came out quickly. We had the fried rice, walnut shrimp, salt and Pepper tofu, a quart of wonton soup, and peppered beef. Each of these dishes came with a box of steamed white rice. The fried rice was a bit too dry for our liking, but when topped with all the sauce from the various dishes it was fine. The walnut shrimp was fine as well, the shrimps were a bit overdone where they were chewing but the flavors were great. I think my favorite dish was the peppered steak, the only thing is that the green peppers were such huge pieces it didn't fully cook and because the focus of the dish. Overall it was an okay experience, we'd consider trying other dishes on the menu next time. read more

Chan's was good Chinese and offered all the usual menu items in a Chinese food style that you might expect. Chan's is gone and RDK is in its place. How unfortunate. Two traditional Chinese dishes were completely unrecognizable, with changes to traditional ingredients and spices from where exactly (? a hint... nowhere near China). We also ordered a vegetable plate because, from the photos, it looked like RDK didn't know what vegetables were other than onions. On top of the bad food, there are Chinese standards like Pepper Steak and Shrimp Lobster Sauce missing from the menu. Bottom line, this was the absolute worst Chinese food I have had in my entire life. We didn't even bother with the leftovers but threw them in the trash immediately after eating the first dinner. Maybe they should consider getting a Chinese chef who is not working hard to reinvent the staples into something inedible. read more

Formerly chans. Food was bland not much flavor. Order all the time from chans but the new place doesn't measure up.

Former Chan's location owners, we are so sorry to see you leave this location! Just in case anyone is wondering, the new RDK is NOT Chan's. Chan's food had the rich, Cantonese flavors reminiscent of Chinatown. RDK is not that. This location is more like mall food. They only offer one size and the food lacks flavor. I'm so disappointed by the new owners of this Chan's location! Chan's you will be missed! I will have to make more trips to Chinatown this summer! read more

Upon approaching the facility was clean. Upon entering the facility was dark and the seating area was closed. Only a few chairs to sit and wait for your order. The gentleman at the counter was very polite and kind. I waited for a short time and then my order came out. Two chicken egg rolls. Nicely packaged. However, I was eating on my auto and I was not provided napkins. These egg rolls had a taste I cannot place, but it wasn't pleasant. I'd try another menu item, but not this one again. read more

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This is no longer Chan's Chinese. It is now RDK Chinese. The sign outside the building says under new management. This is completely different food. The food used to actually be good. They no longer have the spicy chicken. The fried rice is completely bland and does not taste the same as it did. read more

BEWARE!! I ordered the shrimp Subgum chow mein from Chans. I have been eating subgum chow mein for too many years (40yrs) to admit. It was absolutely AWFUL! The paper bag that was delivered to my front porch was dripping all over the porch and down the hallway of my home. I didn't even realize it was dripping at first, because I didn't order soup or anything with a soup like consistently, so I certainly wasn't expecting a leak from the bag. After I got the food into the kitchen and on the counter, I started to unpack it. I thought maybe I had received the wrong order and I had somebody else's order with soup in it. But it wasn't the soup, it was the shrimp subgum chow mein. Yes, my shrimp and vegetables we're just simply swimming in water. I immediately called the restaurant and spoke with some lady who explained to me that it's watery because of the bean sprouts. What do the bean sprouts have to do with making shrimp subgum chow mein? Subgum chow mein is supposed to have a nice, rich, thick opalescent sauce that clings to the vegetables and shrimp. It should also be flavorful. If I wanted steamed shrimp and vegetables in water, that's what I would have ordered. So I asked the lady if I could add cornstarch to thicken up it up, because I know that is how they thicken up the subgum sauce. She says "yes, on the stove, add a little water and slowly add in cornstarch to thicken it up and then add it to the shrimp subgum". I realize that I didn't spend $55 to go to the stove and start mixing together a thickener, in order to have the shrimp subgum chow mein that I initially ordered. I tried to eat it, however it was simply just steamed shrimp and vegetables with no flavor profile at all. I really wanted the flavor of that flavorful thick subgum sauce that every other Chinese restaurant, that offers subgum chow mein, now how to successfully create in their own kitchen. I then tried to call the restaurant the next day, but I didn't realize it was Monday and they were closed, so I waited until Tuesday and reach back out to the restaurant. I spoke with a very rude man. I asked him why it was so waterery and he said "after 20 minutes it gets watery because of the bean sprouts ". Again with the bean sprouts!? I asked why is it that every other Chinese restaurant that I've ordered subgum from, ever after a night in the refrigerator and being reheated the next day, still has a velvety, thick and flavorful sauce clinging to the vegetables and shrimp. He told me that if I don't like their subgum, I should order something different. But I have a better idea! I'll never order from you again, and I will make sure that everybody that I know, is aware of how much your food lacks and how unprofessional, inconsiderate and rude your restaurant is. I reached out to GrubHub too to let them know how dissatisfied I was. I don't often complain but when I spend $55 on takeout Chinese, I want and expect a nice meal, even a decent meal would do. Definitely would have been better off even with Panda Express at this point. So if you want authentic, flavorful, rich Chinese-American food, I would steer very clear of Chan's Chinese restaurant!! read more

Rdk Chinese Restaurant - Chan's unsuccessful attempt at Subgum, ended up with watery shrimp & veggies in canned bean sprout juice. Someone needs to buy a strainer - Chinese Near Me - Gurnee, Illinois

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The delivery was efficient and timely. The house wonton soup, crabmeat rangoon, shrimp egg foo young and meatless wontons were tasty. The teriyaki chicken sticks were very very salty. The sesame shrimp was also extremely disappointing. It was very heavily breaded and soggy. There was so much breading around a small shrimp. I would not order either item again. The Hunan triple was okay but the amount of large chunks of green pepper they put in overwhelmed the dish. Our final item was cashew chicken. It was good but exactly the same as chicken almond ding, just with different nuts. We will probably look for an alternative place to go. read more

My first and last time eating here. ordered a small shrimp fried rice, provided 1 soy sauce, asked for more slapped 2 in my hand, no utensils or napkin, when offered to purchase more soy sauce was denied read more

Ordered a veggie egg roll and salt and pepper tofu. Egg roll was meh. Salt and pepper tofu, which I've had before there was supposed to be spicy. It was not spicy. There was no sauce. All I got were tofu cubes that were dry and inedible. I tried putting soy sauce on them but that didn't work. After not eating anything all day Dinner was the meh egg roll and white rice. The fortune cookie didn't have a fortune in it so I wrote my own. You will be disappointed if you go to Chans. I've tried this place at least 7 times. they got it right once or twice. I even tip generously for take out. I'm done! read more

Been a customer for years. Ordered Kung Pao chicken and pepper steak, pepper steak had almost no sauce in it, as you can see from the pic. The kung pao was mostly chopped celery and burned peanuts. You can see in the picture there are both burned and not burned peanuts. The whole dish tasted bad because of this. I had put in the order through grub hub and contacted them, they called Chan's and Chan's said they wouldn't do anything about it. I contacted Chan's myself, talked to a lady who refused to believe me and insisted she see pictures and I had to text her personal number to do so, I wasn't going to text her personal number and let her know I'd be sending the pics to grub hub which I have done. She said hold on, then she comes back and said she went to the kitchen to eat peanuts (bizarre and they are fine so she wasn't really sure what I was talking about. I'm like but the peanuts you have are different than the ones I have... mind you this is already almost a 10 minute phone call. Then some guy gets on and said he wanted to give me a credit for next time but wanted to see the pics too, I said I don't want a credit for next time because I won't return. I guess they can look at the pics on their review. read more

Rdk Chinese Restaurant - Pepper steak, almost no sauce - Chinese Near Me - Gurnee, Illinois

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Despite the reviews I attempted to give this place a fair shot, made a terrible choice. I don't know what going on with customer service these days. The manager was incredibly rude, no greeting when you walk in, and the rice was dry. Never again..... read more

We've been ordering our food from here for years. The staff has always been very polite and nice to us. We miss their lunch buffet. They have great lunch specials. We LOVE their crab rangoon and sesame chicken. read more

Food was kept nice and hot for pickup. Good fresh veggies in the dish, very tasty. Will definitely be coming back!

Chans is my favorite Chinese restaurant in the area. I love their seafood delight my husband loves their beef fried rice and sweet and sour chicken. read more

I have always enjoyed Chans and the owners who run it. Food is always great. We do not live close and one day they forgot to give us an item. They went out their way to drive to our house and drop off the food. read more

It was really good hot when it was delivered. The flavors were all there, but highly recommended.

Takeout, doesn't look like there is fine in option. Food was great! Generous portions, maybe could have been a little friendlier

Food is good!! Service could be better the restaurant is a bit too dark went picking up!!

Took a few bites of everything to try. Threw it all out. Live and learn. Orange chicken was heavily breaded and fried for so long the dark chicken was hard to chew. The orange sauce was heavy and gelatinous. I think the chicken in the Cashew chicken is from a can. I've never seen chicken so bleached white before. Unfortunately, One and done.... Back to Hunan Palace in Libertyville. read more

My friend and I were so excited that Chan's was open last Saturday for lunch, so we called to place our order for the cashew shrimp and chicken egg rolls. The gentleman on the phone was very nice and recommended that we get the lunch special (comes with brown rice. already came with an egg roll, but we order a few extra). He also told us that we could pick up the order in 15 minutes and to call them when we arrived. 15 minutes later, we drove over and called the restaurant. A lady answered the phone and asked us if we wanted to pay cash or credit card. We told her cash. She went out side and placed the food on a cart for us to pick up and she put a bucket out to collect the cash. She was also very nice when we called back asking if we could have change. She immediately came out and placed the changed in the bucket. Man, the food smelled so good! Cashew shrimp: had good amount of shrimp and cashews. It also came with water chestnuts, celery, pea pods, baby corn, and some other veggies in bite size pieces in a nice sauce. The dish tasted very good and was enough to split between two people. The brown rice tasted great too. Loved the chicken egg rolls! This deep fried goodness had such a great crunch and great flavor. I may have eaten two when my friend was not looking. Overall, I really enjoyed ordering from here! I believe they are only taking orders at certain times. You may have to check to see if they are open to place your order. read more

Customer service was horrible! Manger was extremely rude. Oder was canceled through Uber eats for no apparent reason. read more

Mixed reviews here on yelp. Heard from a Coworker she loves Chan's so figured we would give it a try! My fave Chinese place has a limited fried-only pandemic menu, and now we have a new fave! First of all, do yourself a favor, ORDER THE POTSTICKERS ANS CRAB RANGOON. The best I've ever had! Hubs had kung pao beef, extra spicy. They delivered on the heat and he loved it. Fresh chopped veggies and all. I had moo shu pork and it was great. Little hint of spice which I loved, most places do a more sweet taste. We will be back! They had a very convenient no contact pick up, and the price is right!!! Happy to find a new spot!!!! read more

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Food was good, service was friendly and place is humble but clean. It is reasonably priced but not cheap. They have extras like almond cookies and sauces available at the counter for purchase. read more

Well, to order a shrimp, broccoli and onion, lunch meal, and receiving shrimp and beef combo, the food actually was pretty dang good. The ambience in the restaurant is less than inviting since it's a Buffay restaurant but you can only pick up or deliver. Also, receiving my mail, I didn't have any eating utensils, which wasn't the end of the world, but was really inconvenient. for $14 and some change the food was great, the portion was good. I'll give it another shot one day. read more

Ordered carry out on a Sunday night. Our food was ready in about 15 mins. The restaurant was empty but clean. We ordered the Hot and Sour Soup, Mongolian Chicken, Garlic Chicken and the Combination Fried Rice. The soup and really oily but delicious. A bit much on the vinegar. The mongolian chicken was okay... a bit sweet to my liking. There is tons of onions in the dish. If you hate onions, do not get it! The garlic chicken was not garlicky at all. There was no garlic taste to it whatsoever. I feel like it was the same dish as the mongolian chicken, minus the onions. The combination fried rice was good though. It has a nice flavorful smell to it. I would recommend going to Yu's in Vernon Hills if you want "authentic" chinese food. read more

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Best Chinese in Gurnee! Love their vegetable fried rice, egg foo young, egg rolls, just about everything they make is very good. I am from Chicago, and this is the closest style of Chinese I used to get in the city! Definitely recommend them! read more

Awesome food fast delivery. My go to place for Chinese food in the area. I ordered general chicken friend rice beef broccoli egg rolls sweet sour soup and all was really good. Can't wait to order from here again. Eric the delivery man is awesome too read more

First time ordering and I was not impressed. The lo mein noddles were too soft, tasted like some type of sweet country gravy, and the beef was as soft as the noodles. No good. The fried rice was bland and tasted old. The sesame chicken was bland and not crispy enough. They definitely need to update their dishes and add more flavor, along with fresh ingredients. I will not be returning. read more

I had their shrimp egg foo young and sampler appetizer. Apparently the oil it was fried in needed to be changed because it had that awful rancid taste. The foo young patties were Omer cooked which made them chewy and hard. The few overcooked shrimp were dried out like harden pebbles. I should have apprehensive about ordering from Chan's because the last time I ordered this the gravy spoiled the meal. As for the appetizers, they were fried way to hard for my liking and the oily taste was unbearable. Ordering takeout during this pandemic has been expensive and so unsatisfying especially when eating fast-foods are not your normal practice When you have to throw away your entire order, the negative experiences severely impacts your options! Got to find a better way to stop wasting my time and money on awful takeout food choices!! YUK! read more

This is our go to Chinese food restaurant in Gurnee. Restaurant itself is kind of unremarkable and lately since Covid has only been takeout. Service is friendly and pretty fast and the food is of decent and really consistent quality whenever we order Chinese we order from here. read more

This restaurant is take out only becuase of the pandemic and my wife and I order out from Chan's a few times a month and they rarely disappoint! We've both tried several options like fried rice combo, General Tso's chicken, and sweet and sour chicken and they are great but some of their other options like mongolian beef is overloaded with unions so sometimes it's hit and miss! read more

Excellent food. We had the sesame chicken, eggrolls, pork fried rice, and meatless wontons. Everything was really very good. It has gotten back up to par with what they used to serve before Covid hit. read more

Top notch everything!! Great food exceptional service!!! Love the politeness of the staff. Very good group!!

The food was great -- Chicken Almond Ding, Shrimp Toast, Fried Wontons with Meat. We had a little disconnect in communication with the server (my friend ordered very clearly, but the server apparently misunderstood) that resulted in the wrong entree being delivered, and with white rice instead of fried. Once that was all straightened out (took about 10 minutes to deliver a new entree, and she opted to just keep the white rice), everything was great. It's very hard to find fried wontons with meat these days, so I'm very appreciative that they have them. The shrimp toast was also very good, if maybe just a little overcooked. I appreciate that they use the more traditional Chinese vegetables in their dishes -- so many Chinese restaurants I've tried recently have started putting bell peppers and zucchini in dishes that never had them before, resulting in dishes being unsatisfactory when delivered and requiring a lot of effort in ordering the next time. Please, Chan's, keep doing things the way you are! It is appreciated! read more

Looking through my "junk" mail I found an advertisement piece from Chan's. I decided to read previous reviews on Yelp, but I wanted to try their for myself. Navigating the registration process on their website was a little frustrating between adding my credit card, entering my 3-digit code and getting an SMS text to verify my phone number. It took several times and I finally got it! I reviewed the menu online, at ease, and selected Shrimp Toast, Crab Rangoon, and Shrimp Lo Mien. The prices are amazing and delivery was quick and the driver friendly. First: Shrimp Toast. The pieces instead of being toast points looked like little pieces of toast! I enjoyed the whimsy of that. The item was how I remembered it to be; crunchy, greasy and ding, dang, dong YUMMY! Second: Crab Rangoon. I agree with a previous post. Biting into this item initially was delicious; bit into a section with cream cheese and it tasted like it should be a dessert. The cream cheese was sweet and there was no hint of crab. They should either move this item to "desserts" or rename it to Cream Cheese Rangoon. Third: Shrimp Lo Mien with white rice. The patties were HUGE! They didn't have any seasoning, which is not an issue for me with everyone having different tastes. The Lo Mien was DELICIOUS, the rice was perfectly cooked and I saved some for tomorrow! I have ordered from a couple other restaurants in the area and they both have high dollar order expectations for delivery. I will order again, just not the Rangoon. read more

Extremely mediocre food at best. This place is a pass when looking for Chinese food. I'd probably go to Panda Express over this place.

We loved their curb side carry out & food! On the way home, we pulled into their parking lot & almost left after looking at their Yelp rating. But then we noticed how many cars were waiting! So we called in our order - they are not open for dine in yet. Pot Stickers are huge & taste awesome, egg rolls pretty standard, Orange Chicken just the right amount of spicy, Hunan Beef was good, Hong Sue Pork was ok - the pork is in deep fried balls of dough but the veggies & gravy were good & last but not least - the fried rice was overflowing out of the container! The entree size large leaves plenty for lunch tomorrow. One girl handles the phones, orders & runs everything out to the cars - she definitely received a tip from us. We will be back & look forward to trying more options. read more

Chan's has been our default for Chinese since moving to the area. We weren't looking for much -- just a decent place for those lazy evening when Chinese is the only thing that sounds good. It's family owned and operated. Service is consistently good and attentive. It never seems busy when we're there, but we see a lot of take out traffic at the front counter. We regularly upgrade to a full dinner for a couple of extra bucks. It includes two crab rangoon, an egg roll, and soup. The crab rangoon are great -- crispy and not greasy. Their eggroll is easily one of my favorites. And I prefer the wonton soup to anything else -- huge, well-stuffed wontons in a flavorful broth. After all of that, I generally just bring home my entree and rice. My go-to orders are the sesame chicken or the orange chicken. Their fried rice is nothing spectacular. I must have been spoiled by fried rice in my youth because lately it all just seems to be white rice with soy sauce in it. Entrees are a generous portion -- plenty for leftovers even if you choose to eat there, which I recommend. If you're going to drive all the way there to pick it up anyway, you may as well make yourself cozy in a red pleather booth. read more