I came here for lunch with my mom and sister over Christmas. We were excited to try a new place! We each got the chicken teriyaki bowls, which was so good and was a good portion size! It came with chicken in a teriyaki sauce, chow mien noodles, and veggies. The chicken was grilled perfectly and was juicy. Nice big pieces. The teriyaki sauce was lovely and not too sweet. We also decided to split an order of eggrolls, which was also good! We will be back soon! read more

Woohoo! A healthier fast food place that recently opened in Gurnee. Teriyaki Madness is located in the same plaza as Petsmart. It is where the old Penn Station used to be. There is plenty of parking in the plaza. I missed their soft opening and went on their 2nd opening day instead. At 5pm, there was a good crowd inside waiting for their to go orders. People were scattered mostly by the doors so it was a bit hard trying to figure out where the line was or who was actually in line waiting to order. Not much social distancing going on either. The space between the ordering area and the door is a bit small to begin with so there was nothing you can really do about that but something the store can think about when it gets super crowded. The group of young team members they hired taking orders and packaging were friendly and polite. They remember their Hellos and Thank You's. The girl who helped took my order knows the menu well and did a good job with making recommendations based on my preferences. Not sure if this happened the past two days but their online ordering system was down. I hope they have this fixed soon so people can grab and go and do curbside pick up. Obviously you can also call in and place your order over the phone but who does that anymore? (Haha :P ) Oh! They do have two parking spots reserved up front in the parking lot for curb side pick up. I ordered 2 chicken teriyaki regular size bowls. One with brown rice and one with noodles. Both had veggies in it. The brown rice was cooked well. It was soft enough but not over cooked or mushy. The noodles ($1 up charge) is the soft kind like lo mein. It was plain but had a good flavor to it. They also have a yakisoba noodle on their menu as well. The chicken is nicely grilled. The meat is not dry and does taste fresh. One thing they can improve on is cleaning the grill better so there aren't so many tiny burnt pieces that came with the chicken... The teriyaki sauce is more on the saltier side than sweet. And it does come with a side of extra sauce for you sauce lovers that like to drench your meat in teriyaki sauce. I know this may look like your food court meal like Cajun Grill in Gurnee Mills or Sarku at Hawthorn Mall but it is not. When you eat the teriyaki chicken and rice, it doesn't feel heavy or greasy like some of the other places. Nor is it super salty. One thing I love is the crispness of the veggies. It really compliments the rice and chicken. Yes, they were super busy! Please be a little patient! They told me the wait would be about 40 mins but don't let that scare you away! They were moving quick and I got my food in about 15-20mins. I didn't get sick (someone said they did ). The food was good and I will be returning to try their other options such as their orange chicken, tofu, chicken Katsu and Salmon. If you like beef, they do have that option as well. Appetizers choices: edamame , crab Rangoon, pot stickers and egg rolls. Welcome to Gurnee :) read more

See all

Always check your receipt. Only time I was there I was over-charged. They had not adjusted the price correctly for a coupon I had with me. I happened to be in the area two days later, and went there with the receipt and talked to the cashier. She asked the manager. Manager didn't even look at the receipt carefully, and there is an upcharge that is not in the receipt. He just used the excuse "upcharge". I didn't want to spend my time to explain to the cashier and left. Food is bland to say the least. read more

Excellent, quick, healthy (depending on what you get) food that caters to multiple dietary restrictions.

Friendly staff. This place is definitely not going to last with this business model. I ordered the 2 protein plate large and felt like I got robbed. My chicken breast teriyaki chicken was burnt tasted ashy and stringy and had scant covering of the sauce and the orange chicken was also dry as well. I ordered it with noodles and guess they shoved in half bowl of steamed useless tasteless unseasoned vegetables that's not even covered in sauce. Egg roll tastes like it came from the grocery store freezer. Crab Rangoon nothing to write home about either. I ordered noodles and expected the entire bowl to be carb laden not this smallish amount vs the vegetables in there . Forgot to take a picture after eating realized I should have taken a picture when I opened the bowl. Not thrilled about places burning chicken and having it taste so ashy it really ruins the meat. Not much sauce to cover it up either. read more

Teriyaki Madness - Menu - Asian Fusion Near Me - Gurnee, Illinois

See all

On a whim, tried this restaurant while we were at great wolf lodge near by. Food was tasty and portions was huge. We ordered the spicy teriyaki chicken and salmon. ! Place was clean and service was great. I wish there was one closer to me. Will definitely come back when we are in the area. read more

I've never had a problem with this place.... Always very nice employees, clean, etc. But today 3 days into the SUMMER, you have NO WORKING AC.... And you're not willing to accommodate your customers outside either?! It's literally HOTTER INSIDE than it is outside! SHAME on you!!!! Don't be cheap.... I'm sure you make more than ENOUGH MONEY TO FIX THE AC!! Won't be coming back until this is fixed ! read more

I see a lot of bad reviews on here, but I had a wonderful experience recently. The inside of the restaurant is clean and welcoming, and the staff is polite. The food, delicious! I really enjoyed my grilled chicken breast with white rice and vegetables. Will be coming to this place often now! read more

Worst food ever! I ordered steak teriyaki with noodles. It was boiled beef no taste at all I think they used ramen noodles. Very overpriced. Better go to Panda Express you can see the food and much better in taste! A ramen noodle cup $0.25 has more flavor Don't waste your money here read more

I just want to give a shout out to Ethan that took our order,he was nice and very courteous which is rare at some restaurants in our area.Keep up the good work and you will be very successful. Luke read more

Super friendly staff. Very tasty and fresh food. Clean and bright inside. Love the Chive TV program. Great experience and Will come back when we are in town. read more

Went here again and to wait for 20 minutes for 1 chicken teriyaki was too much. They were not even busy. Not sure what was happening. I went back to the register to cancel my order and get a refund and was told that it should be ready in few minutes. I waited another 10 to get my order. Also I did not understand why they needed to yell out my name when I was the only one in the restaurant for the entire time. I can go into the mall to get my teriyaki kick, pay less and not have to wait long for the same taste. Wont be revisiting this place. read more

The food was delicious. Fresh and great portions. Staff very polite and knowledgeable. Great customer service. The restaurant was clean. Will definitely be coming back. read more

This is a brand-new business that recently opened in the neighborhood. I went in around noon and it was super busy. I was told there is a 30-minute wait time for my order. I did not mind at all. I had the pleasure to order and try the Spicy Tofu Teriyaki bowl with brown rice and vegetables. It was cooked perfectly. I liked how they put the teriyaki sauce in a separate, small container. The food was great and flavorful. Good quality for the price. The staff were kind and helpful. Customer service was excellent. I will definitely be back to try other stuff on the menu. read more

Teriyaki Madness - Asian Fusion Near Me - Gurnee, Illinois

Long wait for food. Food not as tasty or eye catching as when first opened. There was a lot of hype when first opened and now the food/service has diminished. Chicken is not crisp and rice is just so-so, egg roll is tasteless. A/C was not working or not on, restroom toilet was plugged. I told a worker & it seems he told the manager...nobody went in to tend to it while I dined in.... My excitability forTMAD has dwindled with each visit. Please note: this is not the first time I had issue w/ this location! Won't be back anytime soon! 1 * for clean dining area, 1 * for hot food, 1* for the hard working cashier working alone! read more

This place is incredibly delicious!!! Everything on the menu is made right there in the kitchen and with organic ingredients. The owner is totally passionate about creating good food that is not only an awesome healthy meal but affordable! I'm so happy this restaurant opened up in Gurnee; it's a lifesaver when I'm low on my low carb prep-meals! read more

Teriyaki Madness - Spicy chicken teriyaki bowl - Asian Fusion Near Me - Gurnee, Illinois

I love this restaurants it serve's fresh ,healthy food. I've been back seven times already my favorite dish is the teriyaki madness chicken and The spicy madness to I always get mines with vegetables and noodles I hate eating Broccoli and cabbage but The way teriyaki madness does it makes me love it. I'm always satisfied and happy with their service at this location. read more

Teriyaki Madness - Asian Fusion Near Me - Gurnee, Illinois

This was my first time trying here and my food was horrible, my brown rice was hard and wasn't done all the way, the steak teriyaki had a weird flavor to it, my veggies didn't taste right and the teriyaki sauce was nasty. The only thing that was good was the teriyaki chicken breast. I will not be going back waste of $20. read more

I swang by this place this afternoon for lunch and had the spicy chicken all veggies bowl; it was delicious, and so worth the wait. If you're looking for a healthy, cooked fresh meal, this is the place to go to. read more

Teriyaki Madness - Spicy chicken all veggie bowl - Asian Fusion Near Me - Gurnee, Illinois

The service was amazing. The staff showed professionalism and attention to detail. The food came out fast and was delicious. The restaurant was clean and the atmosphere was comfortable. I highly recommend Teriyaki Madness in Gurnee. read more

We stopped in here a few weeks after the grand opening (where everyone was complaining about times in earlier reviews... They are new, let them work out the kinks... Anyway...) Hubby got the orange chicken and I ordered the teriyaki chicken. The orange chicken was decent. The teriyaki chicken...eeh...the sauce was really good, but the texture of the chicken was rubbery and kinda gross. That said, we chatted with the owner who was super nice and gave us some samples of their hot chicken. That was much better tasting, but truthfully tasted like a bottled sauce. I really wanted to like this place, especially since the staff and owner were SO nice. We'll try again and see if the food improves. read more

The gentleman an the front was a Gem! Super helpful and very approachable. Recommend local favorites. Inside was clean, feel like a more authentic Panda Express. The only negative thing I have to say is I wish we had different container options while "dine-in" the bowls are really nice, but one time use plastic like that can't be good. Overall 9/10! read more

Definitely a subpar, below mediocre, bad managed take out chain. Ordered the teriyaki chicken breast, got thigh meat instead. Oh well - that's not the end of the world but still, just get it right. Wouldn't go back‍ Ps: floors are sticky so don't wear any good one you have read more

Horrible, chicken was like shoe leather. I couldn't even chew it and very little to no veggies. But they charge you $15 junior bowl! Very disappointing! read more

One of my favorite go to take out when I don't feel like cooking. They have many options from teriyaki steak or chicken to curry chicken cutlet. Very flavorful and in love the crunch of the veggies. (I'm not a soggy veggie girl) if you like spicy food, try their spicy chicken with their mad sauce! read more

Where do I start! Teriyaki Madness is the place to go whenever your craving chicken teriyaki, whether it's spicy or your normal teriyaki it's always on point! You can't forget about the orange chicken and your mad sauce! read more

The potstickers are nasty. Crab Rangoon was weird. The spicy chicken bowl? .....good as fuhhhhh. You guys are not fucking around with the spice read more

Cook John made me the most amazing spice orange chicken I have ever tried in my life. Will for sure come back again for more! Thank you

If you want mall quality Sakura this is your place to go. I actually thought it was decent but my husband wasn't impressed. Key word "decent" until this morning. All four of us including my two little ones have been sick all day. Never again AVOID if you're looking for food thad doesn't make you and your entire family sick. read more

Been here about 10 times. This place has always been very good, but the last time it was not good. The chicken was tough. That's the really the only thing one comes for,if it's bad then you're on trouble. read more

Expect to wait at least a half hour for this take-out teriyaki. The food was delicious but the service was really lacking.

I just got to say, if I could rate this higher than five stars, I would. Probably fifty out of five. Their building was clean, their service was excellent, their food was absolutely amazing, and I just wanted to say thank you for making my day. I would definitely come here again. P.S. Forgive me if I spell your name wrong, but thank you Ahmad for the wonderful service. You brightened my day and made it a whole lot better. You are awesome. read more

The food is okay. It's a little too fast for my taste (I suppose many things are precooked, etc). Every time we have gone in there, the music is way too loud (cannot hear the cashier) and the order is just wrong enough to be annoying - but only when we get it to go, oddly enough. Perhaps the younger workers could get some order taking training. They are very difficult to hear and they don't seem to get the order accurate anyway. Again, the food is all right. read more