So I struck my front drivers wheel on a median because I took my U-turn too tightly, and I was on a…read moreroadtrip at the time, so I was about 5 hours away from home. After getting my tire swapped, I came here for an alignment because I knew that had gotten messed up too. I actually almost went to a different location, a chain, but I saw this ma and pop spot on the map and it had great reviews about their service and my priority that day was to be in and out as soon as possible. They delivered. They were kind and friendly, they took my Camry up immediately and got to work. They had a waiting room with water and coffee and very comfortable sofas. I was on the road again in less than an hour, and I wasn't mad about the price either. They saved my whole day, so thank you guys!!!

I had a terrible experience with this business. I got a nail in the driver's side rear tire on my…read moreAudi. I took the car to Audi in T.O. and they discovered the nail and recommended I bring the car to Tire Man. This was May 22nd, 2026. I arrived at Tire Man and explained the situation to the counter person wearing a white shirt who looked like a manager, and he said they would take care of it. I see people commenting on Yelp how great this business is and how they repair/patch tires often without charge. Well, they charged me $30. I was not offered or provided with a receipt. The very next day, May 23, 2026, I was out driving and the tire warning light came on. I took it to the nearest tire shop, which was in Camarillo. They examined the tire and sprayed it with some solution and showed me that the tire/patch job that Tire Man had done was leaking air. Furthermore, they explained that 1) they would never charge for a patch and 2) a patched tire can't be re-patched for the same puncture. This was after 2pm on Saturday and Tire Man was closed. It's Saturday before a long weekend and lots of tire places are closed, closing or don't have the tire(s) I needed in stock. And I absolutely needed the car for a weekend trip to Paso Robles. So, the tire shop in Camarillo filled the tire up and called shops around T.O. and located a shop that had a replacement tire that would work. I drove to America's Tire in Thousand Oaks. They had a random one-off tire they could sell me, but explained that could and probably would set off the Audi Quattro traction control system. They strongly advised I buy two matching tires (albeit it not the original spec tires on the car, which neither they nor anyplace keeps in stock). So, I ended up buying two new tires from them for $1170. Tire Man incompetently performed a faulty repair/patch that failed (and evidently didn't check the quality of their own repair or they would have detected that it was still leaking air). I have had tires on various cars patched over the years, and this is the first time a patch fails. I returned to Tire Man to discuss with owner/manager Carey, who asked me to see the patched tire (as if I'd be driving around with a dirty, leaking unmounted tire). He basically told me to pound sand.

Yesterday I ran over a metal rod on the freeway and I had two flat tires and two messed up rims. I…read morelooked at the clock and all tire locations were closing in 20 minutes. I called this America's tire location and they were willing to stay open a little bit later just help me out. I got my car towed over there. They replaced both tires, and I also upgraded all of my rims in the matter of 20 minutes. This is the only time I've ever gone to a tire place where they were able to do such a fast turnaround time. Not only that but because I had America's Tire insurance upgrade from before, the value of the replacement didn't break the bank. The people who helped me was Joseph, Omar, Jeffrey and Ivan. Without them, I would have been carless today and out of business for today since my entire business is mobile. Thank you all and God bless yall

I stopped by because one of my tires kept losing air and I wanted to have it checked. When I first…read moregot there, no one really acknowledged me, and I eventually had to ask if someone could help. I was told someone would be with me, so I waited. No one ever came over. After a while I went inside to the customer service area, thinking maybe I'd have better luck there, but it was pretty much the same thing. People were coming in and out, glancing over at me, but no one said hello, asked what I needed, or even gave me a quick "we'll be right with you." After about 15 minutes of standing around being ignored, I finally left. I went to another tire place just down the street and was helped right away, very courteously, which honestly made the difference even more noticeable. I don't expect instant service when a place is busy, but basic acknowledgment goes a long way. Unfortunately, I didn't get that here, and I won't be going back.

Had a great experience at American Tire Store in Thousand Oaks. Robert helped me out and was very…read moreprofessional, courteous, and knowledgeable. He was able to quickly find the hole in my tire and get it repaired, and he also gave me some helpful recommendations on the condition of the tire and when I should consider replacing it. The whole experience was quick and easy, and I really appreciated how polite and straightforward Robert was. Excellent service all around. I'd definitely recommend this location!

1 STAR -- Avoid This Location…read more Absolutely terrible experience at America's Tire in Thousand Oaks. I was told I could come in as a walk-in and, yes, I understood I would have to wait. That was never the issue. I was specifically told the worst-case wait would be about an hour and a half. I accepted that, waited the full 90 minutes, and came back expecting my car to at least be in the process of being serviced. It wasn't. They hadn't even touched my car. I had now wasted an hour and a half based on information their employee gave me, and apparently nobody thought it was necessary to communicate that the estimate was completely wrong. It wasn't until I complained that they finally took my car in. And then I was told to expect another 30 minutes to an hour or potentially longer. This isn't what being busy looks like. This is bad management and terrible customer communication. If your shop is backed up, say so. If the wait is three hours, tell the customer three hours. Don't give someone a 90-minute estimate, let them sit there for 90 minutes, and then reveal that their car hasn't even been touched. The worst part is that nobody seemed to take ownership of the situation. No proactive communication. No reasonable explanation. Just wasted time and excuses after the fact. Do yourself a favor and go to another Tire location store. There are plenty of locations where you can spend your money without having your time completely disregarded. Management at this Thousand Oaks location needs to take a serious look at how this shop is being run. Customers shouldn't have to complain just to get their vehicle into the service queue. One star. I would give zero if Yelp allowed it.

Another great visit to Big Brand Tire at this location!…read more Advisor Nic is always friendly, helpful, and takes the time to answer all my questions. Also a big shoutout to the crew for rotating the wheels on my 4Runner. Everything was completed in less than 30 minutes, and the whole process was smooth and easy. Highly recommend this location. I've had consistently good experiences here and will definitely continue coming back!

Absolute Safety Hazard! Overinflated my Model 3 tires to 62 PSI!…read more I took my Tesla Model 3 to Big Brand Tire for a routine tire rotation. The official recommended tire pressure for this vehicle is 42 PSI. Unbelievably, the technicians inflated my tires to a staggering 62 PSI! To make matters worse, the maximum cold pressure rating molded on the tire sidewall is only 50 PSI. They inflated it a full 12 PSI past the tire's own absolute safety limit! This is not just a minor oversight; it is an egregious and incredibly dangerous mistake. Driving a Tesla at 62 PSI felt like driving on rocks. It could have easily caused a high-speed blowout, catastrophic suspension damage, or a serious accident due to reduced traction. This level of gross negligence shows a complete lack of basic training. If you care about your car and your life, avoid this place.

Amazing service!! Very honest and helpful. Highly recommended. Got our tires fixed in and out…read morewithin 15 min.

They professional, taking care of my tire with no charge . ( nail in my tire) I appreciate it so…read moremuch.

A little over a year ago, around February, I needed urgent service on my car while working…read morepart-time as an Uber Eats driver. As someone from the Bay Area and studying in Santa Barbara, I have a Goodyear membership and was specifically looking for a shop with reciprocity. This shop not only honored that but went above and beyond! They fixed several issues with great care, and the entire team delivered exceptional customer service. Robert was incredibly kind he even drove me to the nearby Amtrak station so I could get back to Santa Barbara as my car needed servicing. The service and personal attention I received were outstanding. If I could give them 10 stars, I would!! Highly recommended!

I took my wife's Toyota to get 4 new tires at just tires it was the first time for me at this…read moreestablishment,it was conveniently next to Toyota dealership . It was dark when we picked up the car so I didn't get to take a good look at the job they did and since it's my wife's car I didn't get to look at it closely until I washed her car but I noticed fairly large scratches and paint chips on the rims where the impact wrench scratched the paint on three different tires . I went back to just tires and let the manager ( Pedro cibrian ) see the damage and he said they where not responsible for it since it's been some time that this happened. Don't get your car serviced at this place if they can't change tires without scratching them Then Who knows what they will do to your car buy trying to fix it , never again

Brought my 2025 4Runner here for a 4-wheel road force balance and alignment. Firestone had worked…read moreon the alignment before but they never really got it right and my steering wheel was still crooked. The Thousand Oaks location actually referred me here because their alignment machine is a little dated and couldn't properly align the MY25 4Runner. I dropped the truck off and picked it up before closing. Luke was my service advisor and was very welcoming and friendly when I got there. Most importantly, the alignment came out perfect. Steering wheel is finally straight and the truck feels much better now. I'd definitely come back here again for alignment or road force balancing. I'd probably give them 4.5 stars because of two small issues. I noticed after I got home that I was accidentally charged twice for the alignment. I called them back and they refunded me right away, so no big deal; the other thing was I specifically mentioned that I didn't need a tire rotation since I had just done one at the Thousand Oaks location less than a week before, but they rotated them anyway. I know they were probably just trying to help so it wasn't a huge issue either. Overall, I'm very happy with the service and especially the alignment. I'd still highly recommend this location and will definitely come back when I need alignment or road force balancing again.

Feel bad about leaving one star. Recieved voicemail and message with apologies and offer for…read morecoupon. Things happen and they seem to be on top of it and have good people here.

If your vehicle doesn't need immediate attention, I highly recommend visiting on a weekday to beat…read morethe crowd. They have a very comfortable waiting area, and a really cool place: they have real birds there! I first started coming here years ago for quick oil changes, and they've always been fast. Just recently, I went in with a nail in my tire. They found the issue immediately and fixed it for just $30. This place is quick, honest, and highly recommended!

Skip this shop if you have a lifted 4x4…read more I brought my lifted 4x4 to this shop for an alignment. The front desk team was highly confident in their capabilities, but unfortunately, the actual alignment job tells a completely different story. I have adjustable control arms and suspension correction brackets. Instead of properly utilizing this adjustable hardware to dial in an alignment, the tech performed a basic "toe-and-go" job. They over-cranked my front caster just to force the machine's screen into a factory "green" range, which pushed my front camber out and will aggressively shred the outer shoulders of expensive off-road tires. Worse yet, they signed off on a crooked rear axle. Because of this massive miss, the vehicle literally crab-walks down the highway. Because the standard machine screen tells technicians that a factory rear end isn't adjustable, the tech completely ignored my highly visible, fully adjustable aftermarket rear links. While they offer a warranty to fix it, an alignment shouldn't require a second trip just to get the basics right. Handing a customer a vehicle with tire-shredding camber and a crooked thrust angle is a massive oversight. Intentional or not, the only party that benefits from letting a vehicle leave with tire-wearing alignment specifications is a tire shop looking to sell a replacement set of rubber sooner than necessary. If you have a stock commuter car, they can likely handle it. If you have a lifted truck or aftermarket adjustable suspension geometry, skip this shop and take it to a dedicated chassis specialist who understands geometry, not just color-coded computer screens.

My mom asked me to write a review about her latest visit to Pep Boys on TO Blvd. In TO. She…read morediscovered her battery was dead in the morning. After calling the dealership and receiving a ridiculous quote for a replacement, she opted to call Pep Boys. She said Kenny searched high and low for the car battery that her old Hybrid required. He arranged to have it delivered to their store that day, after initially thinking it wouldn't be available until the following day. She was thrilled to save considerable money compared to what the dealership charges, and was able to make it to an important appointment she had in the afternoon. Thanks for taking care of my mom, Kenny.

All the staff was so friendly and accommodating!! They made my oil change so smooth! I will for…read moresure be coming back to this pepboys since they made is so easy!

Our family has worked with this Firestone (Thousand Oaks Blvd location) for over 30 years. Our…read moreincredible journey (July 2026) at Firestone with Ray was AMAZING. Ray provides superior customer care! He is expert in his craft, cares about his customer. His communication throughout this process was wonderful. Our children took a quick trip to visit our father (97 years young). Ray and team managed to work their magic. The car was serviced beautifully, expert and within the time quoted. Ray is to be commended! This level customer care is so rare. We appreciate everything done for our daughters auto. Ray thank you for all that you do!

Timely and friendly staff. My appointment time was honored and the work was done quickly and…read morecompletely. Strongly recommend.